White Oaks Conference & Resort Spa

Niagara on the Lake , , 253 Taylor Road (Show on Map)


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Summary of reviewsThe White Oaks Conference & Resort Spa is a highly recommended hotel with excellent facilities and services that offer a special experience for guests. The location is praised for its easy access to charming restaurants, shops and wineries, making it the perfect location for a mini-getaway. While there are mixed feelings about the breakfast options, guests enjoyed the dining experiences with particular praise given to the LIV restaurant for its exceptional food and great ambiance. The rooms are cozy, elegant, spacious and equipped with quality amenities, although some may require an upgrade. The hotel's cleanliness is impeccable and guests applaud the staff for being exceptionally helpful, friendly, welcoming and accommodating. The spa, gym and pool are also top-notch amenities with guests highlighting their relaxing treatments and impressive facilities. The beds are described as exceptionally comfortable, despite a few negative reviews. Overall, White Oaks Conference & Resort Spa is worth considering for your next stay.
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Categories
Luxury Resort

Resort near Golf Courses

Resort Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Indoor Pool  


Business Resort

Accessible Resort

Resort with Gym

Resort for Yoga

4-Star Resort

Resort with Indoor Pool

Room Types
Superior Double Room with Two Double Beds Room features a 37-inch flat-screen TV in the bedroom and an extra 8-inch flat-screen TV in the bathroom. Also includes a minibar and coffee-making facilities. Decor may vary for each room.

Tower Queen Room with Two Queen Beds Located in the tower section of the hotel, this large room features double doors opening into the bathroom, which contains an 8-inch flat-screen TV. Also includes a 37-inch flat-screen TV. Decor may vary for each room.

Superior King Room This spacious room features a 37-inch flat-screen TV and an extra 8-inch flat-screen TV in the bathroom. Decor may vary for each room.

Luxury Executive Suite Spacious, elegant suite features a gas fireplace, deep soaking whirlpool bath, bathrobes and a private stereo system. Decor may vary for each room.

Luxury Deluxe Suite This suite has air conditioning, fireplace and cable TV. Decor may vary for each room.

About White Oaks Conference & Resort Spa
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Guest Reviews
8.9
Excellent
Location
The White Oaks Conference & Resort Spa boasts a convenient and excellent location that is perfect for travelling, exploring wine country, shopping and attending events. Guests have access to all amenities and are within close proximity to shopping, outlets and highways. The staff is incredibly friendly and accommodating. The resort offers a peaceful garden away from the hustle and bustle of Niagara Falls. While some feel the location is quite far from attractions like the Niagara Falls, it is only a 20-minute drive to Old Town (Niagara on the Lake) where theatres are located. Overall, guests love the convenient and easy access to charming restaurants, shops and wineries, making it the perfect location for a mini get-away.

Breakfast
Guests of the White Oaks Conference & Resort Spa have mixed feelings about the breakfast options. While some guests found the buffet breakfast to be fairly priced and delicious, others felt that the limited selection and overpricing made it an undesirable choice. However, the onsite cafes like Grow and Liv provide great alternatives to the buffet breakfast and serve delicious food. Some guests appreciated the in-room breakfast service while some requested for it but felt ignored. The breakfast atmosphere was also great and the smooth served was a nice touch. Overall, while breakfast isn't always included in guests' stays, those who sampled it found it to be outstanding, fulfilling and a great value.

Dinner
Guests at White Oaks Conference & Resort Spa raved about the dining experiences at the hotel. The LIV restaurant was particularly noteworthy with excellent food and a great ambiance. One guest had Heni as their server and couldn't speak highly enough of the exceptional service and superior food, describing it as the best meal they had all year. The birthday dinner special also impressed guests with a personalized message and complimentary prosecco. Drinks and the burger at the restaurant were also delicious. While some guests weren't as impressed with the food at the Play restaurant, overall the hotel offers great restaurant options. In particular, the pub served up high-quality, generously portioned dishes at good value.

Rooms
The rooms at White Oaks Conference & Resort Spa are cozy, elegant, beautiful and spacious. They are well-appointed and equipped with good quality amenities. Most of the rooms are clean and modern with comfy beds. The resort has an excellent location with lovely grounds, a beautiful pool and well-equipped gym facilities. Guests appreciate the spaciousness of the rooms and comment on the cleanliness throughout the resort. However, some rooms are dated and require an upgrade in terms of room decor, AC units and shower controls. Guests also note some discomfort with furnishings like armchairs and beds. Overall, guests can expect a comfortable and enjoyable stay at White Oaks Conference & Resort Spa.

Beds
The White Oaks Conference & Resort Spa is a hotel that promises luxurious accommodations and comfortable amenities and the guests' reviews attest to the hotel's ability to provide just that. The beds in particular have received much praise from guests with many describing them as exceptionally comfortable or super comfortable. Guests have also noted the clean and spacious rooms with one guest even stating that the beds and pillows were "phenomenal"! However, there were a few negative reviews about the beds with some guests finding them uncomfortable for the price they were paying or a little too soft/hard for their liking. Nevertheless, the overall consensus is that the beds at the White Oaks Conference & Resort Spa are worth the stay!

Cleanliness
White Oaks Conference & Resort Spa's cleanliness is not to be missed! Guests raved about how lovely and spotless their rooms were, stating that the hotel itself was very clean and well-maintained. They noted the spaciousness of their rooms, the comfortable beds and the great amenities. Although there were a few mentions of outdated rooms that could use a refresh, the positive reviews drowned them out. Visitors applauded the personnel's courteous and attentive service and some even described the cleanliness as impeccable. The food was also great and guests appreciated its preparation in clean and modern surroundings. While there were a few concerns about enhanced cleanliness being needed and a few instances of dusty areas or items left behind, these did not overshadow the hotel's overall glowing reputation for being beautifully clean and relaxing.

Staff
The staff at White Oaks Conference & Resort Spa received overwhelmingly positive reviews from guests. Guests praised the staff for being exceptionally helpful, friendly, welcoming and accommodating. They also noted that the service was excellent and the staff went above and beyond to make them feel special. Some guests even highlighted specific employees who provided exceptional service, such as George, Jessica and Thu. The staff were described as professional, courteous and attentive in all areas of the hotel, including reception, spa, restaurant and housekeeping. The concierge and greeters at the door were noted for being particularly friendly and making guests feel at home. The only negative comments about staff were isolated instances of unhelpful or dismissive behavior from a single employee. Overall, guests appreciated the quality and warmth of the staff at this classy resort.

Spa
White Oaks Conference & Resort Spa offers an exceptional spa experience with a range of spa services and facilities available. Guests can enjoy the hot tub, pool and a spacious fitness centre with impressive gym facilities. The spa services are highly recommended by guests with many mentioning their relaxing treatments and professional staff. The robes in the room, complimentary prosecco and top-notch service contribute to making the spa experience even more enjoyable. However, some guests noted that the spa services may feel rushed, so it is recommended to book ahead of time to secure a spot. Regardless, the spa is a highlight of the hotel and many guests come specifically for a spa getaway.

Gym
The gym facilities at the White Oaks Conference & Resort Spa are top-notch and have a real focus on athletics and rehabilitation. The gym is fully equipped with all the equipment needed for a good workout and is a real highlight of the resort. The resort offers great sports facilities on site, including indoor tennis courts and a huge fitness studio. The gym is beautiful and vast and guests have access to the big gym. The spa services and gym facilities used are impressive and thoroughly enjoyable and guests speak highly of the fabulous gym facilities. Overall, the gym at the White Oaks Conference & Resort Spa is a must-visit for fitness enthusiasts or anyone looking to keep up their workout routine while on vacation.

Pool
If you're looking to stay at a resort with a great pool and spa, White Oaks Conference & Resort Spa is the perfect destination for you. Guests compliment the clean and well-maintained swimming pool, hot tub and sauna. Families appreciated the adjoining rooms and pool, which made their stay convenient and comfortable. Reviewers noted that the pool's temperature is perfect and the gym is well-equipped. Although some guests wished for additional outdoor pool options, the indoor pool is a definite asset to the hotel. The shower has excellent water pressure, making it easy to rinse off after a swim. Although some mentioned that the hot tub could use some upgrading, it didn't seem to detract from their experience. All in all, guests loved the lovely resort with its beautiful pool and the various facilities offered.

4 Star
White Oaks Conference & Resort Spa is a highly recommended property with friendly staff and a great location. Guests have raved about the wine tour and consider their stay to be a special experience. There are some mixed opinions on the room quality and cost with some guests feeling that the rooms are dated and not worth the expensive price tag. However, the overall consensus is that the hotel offers superb facilities and services with many satisfied guests giving high praise. Despite some minor complaints, White Oaks Conference & Resort Spa is definitely worth considering for your next stay.


Yes, White Oaks Conference & Resort Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at White Oaks Conference & Resort Spa.

No, White Oaks Conference & Resort Spa doesn't allow dogs.

No, parking facilities aren't available at White Oaks Conference & Resort Spa.

Yes, White Oaks Conference & Resort Spa has a gym.
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