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Delta Hotels by Marriott Newcastle Gateshead

Newcastle upon Tyne , Metrocentre (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDelta Hotels by Marriott Newcastle Gateshead is a great choice for those looking for a comfortable and convenient stay. The hotel's location is excellent, providing easy access to nearby shops and restaurants, as well as being a good base for those working nearby or attending events at Utilita Arena. Guests have praised the wide variety and quality of the breakfast, although some have experienced issues with replenishment of items. The hotel's restaurant has received mixed reviews with some guests praising the excellent food and others experiencing poor quality meals. The rooms are spacious, well-equipped and clean, although some guests have noted that the decor can be dated and the heating may not work properly. The hotel's cleanliness has been highly praised, as well as the fantastic leisure facilities, including a great pool that kids will love. The staff have received outstanding reviews for their friendly and helpful nature, although a few guests have noted that not every staff member was welcoming. The beds have been described as incredibly comfortable, making for a relaxing stay. Overall, Delta Hotels by Marriott Newcastle Gateshead offers a comfortable and clean place to stay with numerous amenities to keep guests happy and entertained during their trip to the area.
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Hotel with Spa

Escape to the Delta Hotels by Marriott Newcastle Gateshead for a relaxing and pampering experience at their on-site spa. Boasting a range of services including body scrubs, wraps, facials, makeup services, manicures, pedicures, massages, and waxing, guests are sure to find the perfect way to unwind and rejuvenate. Treat yourself to a day of luxury and self-care at this top-notch spa.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Superior King Room with Sofa Bed The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Deluxe King Room with Sofa Bed The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a sofa, heating and a flat-screen TV. The unit offers 2 beds.

Deluxe Queen Room with Two Queen Beds Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.

About Delta Hotels by Marriott Newcastle Gateshead

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Guest Reviews

8.5

Very Good

Location

Delta Hotels by Marriott Newcastle Gateshead is the perfect place to stay for those who want to be close to the action. The hotel is located in an excellent location right beside the Metrocentre, providing good access to nearby shops and restaurants. The rooms are large and comfortable, making it ideal for families wanting a convenient base for their stay. It's the perfect location for a shopping trip as it's close to a retail park with the Metrocentre just a stone's throw away. The convenience of the shopping mall makes it an excellent destination for those looking for a hassle-free shopping experience. The hotel is also in a good location for those working nearby or attending an event at Utilita Arena. The free parking is a bonus and the staff are lovely. Whilst it's a little distance from Newcastle town, it suited guests who needed a convenient location for where they were headed. Overall, the hotel's location remains one of its biggest draws, providing everything guests need for a comfortable and convenient stay.

Breakfast

Guests have commented on the breakfast at Delta Hotels by Marriott Newcastle Gateshead with many praising the wide variety of choice and quality of food. Some guests noted that the staff went out of their way to accommodate special requests, such as for children. The breakfast buffet was well-stocked with plenty of choices to suit all tastes. Some guests experienced issues with replenishment of items and waiting for orders, but overall, most found the breakfast to be good or even excellent. However, a few negative reviews mentioned sub-standard food and items left under heat lamps for too long. Despite these few negative comments, the majority of guests enjoyed the delicious and varied breakfast offered at the hotel.

Dinner

The Delta Hotels by Marriott Newcastle Gateshead provide a restaurant on-site for guests to enjoy. However, mixed reviews on the quality of the food are evident. While some guests praised the restaurant's excellent food, there were others who were let down by their dining experience. Complaints ranged from poor quality food to high prices for subpar meals. The hotel's evening menu was also considered to be extremely limited, limiting options for guests. Additionally, some guests reported issues with the preparation of their meals, including overcooked steak and inedible steak sandwiches due to gristle. Despite these issues, some guests highlighted the best onion rings they've ever had at the restaurant. However, it's worth noting that some guests were disappointed to find out that the restaurant was not fully open during their stay and that the quality of the room service Fish & Chips was not up to standard. Overall, guests have had a mixed experience with the hotel's restaurant with some receiving excellent food and others experiencing poor quality meals.

Rooms

Guests of Delta Hotels by Marriott Newcastle Gateshead praise the beautiful and spacious rooms, which are well-equipped and clean. Many appreciate the friendly and helpful staff, as well as the fantastic leisure facilities, including a pool area that kids love. However, some guests mention that the decor in the rooms can be dated and the heating may not work properly, causing some rooms to become stuffy or too hot. Despite these minor issues, guests generally enjoy their stay, praising the comfortable beds and clean linens, as well as the ample space provided in the rooms. Some guests report issues with booking in advance and experiencing problems at check-in, which led to some irritation during their stay. Overall, Delta Hotels by Marriott Newcastle Gateshead offers a comfortable and clean place to stay with numerous amenities to keep guests happy and entertained during their trip to the area.

Beds

The Delta Hotels by Marriott in Newcastle Gateshead is a great choice for travelers looking for a comfortable stay. Most guests raved about the beds, describing them as incredibly comfortable and of a good size. The hotel boasts nice leisure facilities, including a massive bath in some rooms and an excellent power shower. Although a few guests found the beds to be too hard, for the most part, they were praised for their comfort. Comfortable rooms, especially the beds and linen, made for a relaxing stay. Some guests did note that the pillows were too soft or the duvet didn't fit the cover properly, but these were minor issues. Overall, a stay at Delta Hotels by Marriott Newcastle Gateshead will leave you well-rested and ready for your next adventure.

Cleanliness

Guests of Delta Hotels by Marriott Newcastle Gateshead have positive feedback on the cleanliness of the hotel. They praise the hotel for being very clean, welcoming and modern. The cleanliness of the rooms is also appreciated with many guests stating that their rooms were spacious, well decorated and comfortable. The hotel's housekeeping staff are polite and helpful and have done an excellent job in maintaining the cleanliness of the hotel. Guests also mention that the pool area was fantastic with some saying their children loved it. However, a few guests found the swimming pool needed some upgrades. While most guests found the hotel to be clean, there were a few reports of dirty lifts, plates of half-eaten food left in corridors and some sofa stains. Overall, guests recommend staying at this hotel for its cleanliness, friendly staff, great location and fantastic leisure facilities.

Staff

The reviews for Delta Hotels by Marriott Newcastle Gateshead are in and travelers cannot stop raving about the staff! Many guests mentioned the friendly and helpful nature of the hotel staff, who went out of their way to make their stay pleasant. The reception staff was commended for their warm welcome and approachability, while guests appreciated the polite and friendly service of the pool staff. Additionally, housekeeping was praised for being friendly and efficient. However, a few guests noted that not every staff member was welcoming, while one receptionist was reportedly rude to a party member. Despite this, many travelers still found the staff to be outstanding, obliging, well-trained and excellent. The professional service and friendly demeanor of staff in the restaurant, bar and leisure facilities were also highlighted and guests enjoyed the standard of food in the restaurant as well. Although a couple of reviewers found the staff to be miserable, most guests had nothing but positive things to say about their experience with the hotel's staff.

Pool

The Delta Hotels by Marriott Newcastle Gateshead has been highly praised by guests for its fantastic leisure facilities, including a great pool that kids will love. The staff at the pool were polite and friendly and there was also a gym for those who wanted to exercise. The changing facilities were tidy and clean and the spa facilities were fantastic. However, some guests noted that the pool was sometimes unavailable due to upgrades or repairs and some found the pool to be quite cold. Additionally, one guest reported safety concerns due to missing tiles in the steam room and near the pool area. Overall, guests enjoyed their experience at the Delta Hotels by Marriott Newcastle Gateshead, including the pool and gym facilities.

Family

Delta Hotels by Marriott Newcastle Gateshead is a great location for a family break, ideally situated for Metrocentre and family Christmas shopping trips. Although the swimming pool may have been too cold for some, kids will love it, as one guest raved about their son's enjoyment. Clean and comfortable rooms with friendly staff and a lovely breakfast are all part of the package. However, one reviewer expressed difficulty with check-in and being charged more than the agreed rate. Despite that, families can enjoy an excellent half-term trip at a perfect location with great prices.

Yes, Delta Hotels by Marriott Newcastle Gateshead has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Delta Hotels by Marriott Newcastle Gateshead.

No, Delta Hotels by Marriott Newcastle Gateshead doesn't allow dogs.

Yes, parking facilities are available at Delta Hotels by Marriott Newcastle Gateshead.

Yes, Delta Hotels by Marriott Newcastle Gateshead has a gym.

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