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The Westin Mount Laurel

Mount Laurel , 555 Fellowship Road (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Westin Mount Laurel is a great choice for those looking for a hotel with a clean pool and hot tub for relaxation after a busy day. Despite the pool not being heated, guests found it refreshing, while the hot tub was not always hot. The hotel also offers an indoor pool for those who prefer it. While some reviews mention broken amenities and limited seating around the pool area, overall the pool at The Westin Mount Laurel is a solid choice.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard King Room The double room provides air conditioning. The unit offers 1 bed.

Standard Room with Two Queen Beds The double room offers air conditioning. The unit offers 1 bed.

Executive Level King Room The double room provides air conditioning. The unit offers 1 bed.

Executive Level Two Queen Beds The double room provides air conditioning. The unit offers 1 bed.

Executive Studio King The double room features air conditioning. The unit has 1 bed.

About The Westin Mount Laurel

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Guest Reviews

8.2

Very Good

Location

Guests absolutely adored The Westin Mount Laurel's location, which they described as convenient, secure, amazing, perfect and great. The hotel's proximity to major roadways, restaurants, gas stations and even a Starbucks made it an incredibly convenient choice. For those driving to the hotel, guests recommended parking on the conference center side for easy access to the building. Guests also loved the area, which was close to many places they wanted to visit, including Philadelphia just 20 minutes away. Whether looking for nearby restaurants, bars, or an Uber ride into Philly, The Westin Mount Laurel's location was a hit with guests!

Breakfast

The Westin Mount Laurel offers a delicious breakfast experience to its guests with a wide selection of breakfast items and tasty food and drinks. Many guests praised the breakfast buffet, describing it as excellent and good. The restaurant and bar also received high praises from guests. However, one guest left a negative review, calling the breakfast buffet awful. Additionally, some guests had to pay for breakfast since they booked through third-party websites. Despite this, the majority of guests enjoyed the delicious breakfast options offered at The Westin Mount Laurel during their stay.

Rooms

The Westin Mount Laurel is a beautiful hotel with nice-sized rooms that are generally clean and comfortable. Guests particularly appreciated the comfy beds and separate shower and bathtub in the bathroom. While some guests experienced issues with cleanliness, such as stains on furniture and the need for better housekeeping, most found the rooms to be up to par. The hotel could use some updates and TLC with some furniture and carpets looking worn and dated. Some rooms had issues with air conditioning or hot water, but these were quickly addressed by the hotel's maintenance staff. Overall, guests enjoyed their stay at The Westin Mount Laurel and would recommend it for a comfortable and spacious room.

Beds

The Westin Mount Laurel offers guests a comfortable and peaceful stay with its unbeatable beds and plush pillows. Guests rave about the amazing comfort and cleanliness of the rooms. Appreciate the fresh scent of the linens and fall asleep like a baby on the super comfortable beds, described as sinking into a cloud-like experience. Even guests who were seeking a quiet room to get some rest and relaxation found it here. While some reviewers mentioned some minor discomfort or issues with their beds, others reassure that the beds are top-notch because, after all, it's a Westin!

Cleanliness

The Westin Mount Laurel is a hotel that prides itself on cleanliness, evident from the beautiful smell throughout the facilities. While some guests noted that their rooms could have been cleaned better, overall, the hotel was very clean with updated and spacious rooms. Guests appreciated the amazing bed and wonderful linens, as well as the polite staff. Despite some wear and tear on furniture, the hotel is super clean and well-kept. The only complaints were about stains on furniture, gross carpets and in some cases hair and nail clippings in the room. Overall, it's a clean, quiet and relaxing hotel that smells great!

Staff

The Westin Mount Laurel's staff are a highlight of the hotel experience. They are described as welcoming, polite and friendly by multiple guests. Seiko from the front desk and Alyssa from guest services are specifically mentioned as extremely helpful and professional. The housekeeping staff also receive praise for their friendliness. While a few guests noted that the bartending staff were not quite as friendly, the majority of reviews describe the staff as great and accommodating. Guests especially appreciated the staff's excellent customer service and competency. Overall, the hotel's staff are a major asset to the guest experience providing guests with phenomenal service from check-in to check-out.

Pool

If you're looking for a hotel with a super clean pool, The Westin Mount Laurel may be the perfect choice for you. While the pool isn't heated, it's still a great way to cool off and relax after a busy day. The hot tub is also available for use, but it's not always hot. Unfortunately, some guests found both the pool and hot tub disgusting and there aren't enough chairs for everyone to relax on. However, if you prefer an indoor pool, The Westin Mount Laurel has you covered. Though there were a few negative reviews mentioning broken amenities, overall it seems that The Westin Mount Laurel's pool is a solid choice for a refreshing swim.

Yes, The Westin Mount Laurel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at The Westin Mount Laurel.

Yes, The Westin Mount Laurel welcomes dogs.

No, parking facilities aren't available at The Westin Mount Laurel.

Yes, The Westin Mount Laurel has a gym.

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