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Iberostar Grand Rose Hall

Montego Bay , Montego Bay (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Iberostar Grand Rose Hall receives mostly positive reviews from guests. The rooms are highly praised for their cleanliness and beautiful decorations, although some guests reported issues with room allocations and limited signs to locate rooms. The staff are described as friendly and helpful with the majority offering excellent service and attention to guests. However, some guests encountered difficulties with concierge and housecleaning services. The overall feel of the resort is described as elegant, but some guests felt that staff were working for tips and upselling. Despite some minor inconveniences, guests highly recommend the Iberostar Grand Rose Hall for its comfortable rooms and fantastic staff.
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Categories

Resort for Adults Only

Iberostar Grand Hotel is a award-winning, all-inclusive resort for adults only. Children cannot be accommodated at this property.

Luxury Resort

Resort near Golf Courses

Beachfront Resort

What is between the hotel and the beach?

Steps

Answers last updated by our editors

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Romantic Resort

Resort with Swimming Pool

Infinity Pool Pool Swim Up Bar Outdoor Pool

Business Resort

Resort with Parking

Resort with Gym

Resort with Tennis Courts

5-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Swim Up Bar

Room Types

Suite (1 Adult) The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Suite (2 Adults) The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Suite with Ocean View (1 Adult) The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Suite with Ocean View (2 Adults) The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Suite Oceanfront (1 Adult) The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit has 1 bed.

Suite Oceanfront (2 Adults) The spacious suite provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Superior Suite The spacious suite offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Suite The spacious suite features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a tiled floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.

About Iberostar Grand Rose Hall

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Guest Reviews

8.7

Very Good

Rooms

The rooms at the Iberostar Grand Rose Hall are extremely clean and beautifully decorated with equally comfortable beds and soft bedding and towels. Although some guests reported not getting the room they booked, the staff did their best to accommodate them. Some guests found limited signs to locate rooms properly and the hallways felt like a maze initially. Additionally, there was no functional map of the property and some guests reported no hot water and in-room towel service was lacking. However, the overall property and rooms are positively reviewed with guests reporting great comfort, but some found the rooms to be dated, lacking modern amenities such as USB plugs and limited electrical outlets. Despite some issues, guests found the staff accommodating and those who reserved a king bed suit, but that was not available, stayed in a 2-bed room instead.

Staff

The Iberostar Grand Rose Hall has a brilliant and fabulous team who offer a warm welcome to all guests. From housekeepers to the chef, the entire staff is attentive and friendly, making sure that guests feel comfortable and well taken care of. Although staffing issues sometimes delay things like dinner reservations, the majority of the staff are helpful and pleasant. Some guests did encounter difficulties with the concierge being difficult to get a hold of and in one instance, forcing guests to select a paid activity. Additionally, some guests noted that the housecleaning could have been better and that waiters were not very proactive. However, overall, the staff at this beautiful resort were great with only a couple of minor hiccups. It's worth noting though that some guests felt that the general feel of the resort was that people were working for tips and upsell and there were some interruptions from butlers checking in on guests.

Yes, Iberostar Grand Rose Hall has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Swim Up Bar, Outdoor Pool.

Yes, a spa is available at Iberostar Grand Rose Hall.

No, Iberostar Grand Rose Hall doesn't allow dogs.

Yes, parking facilities are available at Iberostar Grand Rose Hall.

Yes, Iberostar Grand Rose Hall has a gym.

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