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LHP Hotel Montecatini Palace & SPA

Montecatini Terme , Via Giacomo Puccini 20 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLHP Hotel Montecatini Palace & SPA is a luxurious five-star hotel located in the heart of Montecatini Terme. Guests rave about the hotel's excellent and convenient location, which offers the best of both worlds - a central, yet calm and peaceful environment. The hotel's restaurant is highly recommended with guests enjoying the quality of the cuisine. The rooms are lovely and comfortable with impeccable cleanliness and modern design. The staff is incredibly helpful, friendly and professional, always ready to welcome guests with a smile. The spa is well-organized and beautiful with top-quality services, including treatments, massages, saunas, Turkish baths and emotional showers. The outdoor rooftop pool is a real highlight for many guests, offering exceptional service with attentive staff and a fantastic barman. Despite some minor drawbacks, such as basic rooms and poor customer service, the overall experience at the hotel is excellent, making LHP Hotel Montecatini Palace & SPA a luxurious hotel that will exceed your expectations.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub,

Boutique-style Hotel

Luxury Hotel

Historic Hotel

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Dog Friendly Hotel

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes, € 15.00 per night

Should the dog owner notify you before checking in?
Yes, By Email

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Heated Pool Indoor Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Gym,

5-Star Hotel

Hotel with Outdoor Pool,

Hotel with Panoramic View Pool,

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Junior Suite Featuring balcony, this air-conditioned junior suite offers satellite LCD TV and a minibar. The private bathroom includes a hairdryer, free toiletries, slippers and bathrobes.

Superior Double or Twin Room This spacious room has a satellite TV, minibar and air conditioning. This room cannot accommodate extra beds.

Classic Double or Twin Room This twin/double room features a bathrobe, air conditioning and minibar. This room cannot accommodate extra beds.

Suite with Spa Access - Attic The rooftop pool and hot tub are the special features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Superior Suite with Spa Access The rooftop pool and hot tub are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Deluxe Suite with Spa Access The rooftop pool and hot tub are the special features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a terrace with garden views, this suite also offers soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.

About LHP Hotel Montecatini Palace & SPA

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Guest Reviews

8.6

Very Good

Location

The LHP Hotel Montecatini Palace & SPA is perfectly situated for exploring the charming city center and nearby thermal baths. Guests rave about the excellent and convenient location with many mentioning the short walk to the main shopping street, parks and funicular. The hotel is also close to restaurants and shops, but set in a quiet residential area. Some rooms offer incredible views of the surrounding hills and Montecatini Alto. Visitors appreciate the helpful and friendly reception staff, who greet guests with great courtesy. The hotel's location is also praised for being a short drive from Florence and Lucca. Overall, the hotel's location offers the best of both worlds - a central, yet calm and peaceful environment.

Breakfast

Guests at LHP Hotel Montecatini Palace & SPA had a generally positive experience with the breakfast served at the hotel. Reviews praised the great quality and ample selection of breakfast items, including good Italian cheese selections, scrambled eggs and pancake options. Some guests even noted that they had booked a room with breakfast specifically for the delicious morning meals. However, a few guests did mention some issues with the breakfast, such as long wait times for orders and uninspired and repetitive options. Additionally, some guests felt that the price of the breakfast was not worth the offerings, particularly if the items were not made from scratch. Despite these criticisms, guests for the most part seemed satisfied with their breakfast experiences at the hotel.

Dinner

If you're looking for an exceptional dining experience during your stay at LHP Hotel Montecatini Palace & SPA, you won't be disappointed. The cuisine is highly recommended across the board with guests raving about the quality of the restaurant and delicious food. Enjoy breakfast and dinner at the hotel's internal restaurant, where you can indulge in refined, sought-after dishes. One satisfied diner even recommended trying the restaurant, while another reported having an excellent dinner at the Francy restaurant. However, a few guests reported that the restaurant was not open without prior notice, which was disappointing for such an expensive hotel. Despite this, the breakfast service was top-notch with a hard-working waiter doing his best to serve guests, though some reported longer wait times for their orders. While some guests opted for dining options outside the hotel, the majority of guests enjoyed the in-house dining experiences of LHP Hotel Montecatini Palace & SPA.

Rooms

The LHP Hotel Montecatini Palace & SPA offers lovely and comfortable rooms with impeccable cleanliness and modern design. Some rooms are small, but still comfortable and equipped with everything needed. Spacious rooms with comfortable beds are also available. While some guests mentioned issues with room size and noise insulation, the overall impression is positive with guests enjoying the modern style and cleanliness of the hotel. The bathrooms vary in size with some being small, but most are spotless and offer enjoyable showers. The hotel's location is also a plus and makes up for any shortcomings in room size.

Cleanliness

The LHP Hotel Montecatini Palace & SPA is known for its exceptional cleanliness with guests praising the spotless rooms, bathrooms and linens. The staff takes great care in ensuring the hotel is well-maintained with impeccable attention to detail. Despite a few minor imperfections such as dusty areas or occasional smells in the spa pool, the overall atmosphere is elegant and modern. Design enthusiasts will particularly appreciate the stylish and clean rooms. While some guests noted a slight decrease in cleanliness compared to previous visits due to reduced staff, the majority of guests had a wonderful experience and would recommend the hotel.

Staff

The staff of LHP Hotel Montecatini Palace & SPA have been described as incredibly helpful, friendly and professional. Guests have praised the staff's warm welcome and attention to detail with many describing them as accommodating, courteous and always available. The staff has been commended for their efficiency, competence and discretion and guests have especially appreciated their kindness and friendliness. Additionally, the hotel's reception and spa personnel have been singled out for their excellent service and expertise. While some guests have noted language barriers and possible understaffing, the majority agree that the hotel's staff is a standout feature and integral to a pleasant stay.

Spa

The LHP Hotel Montecatini Palace & SPA is praised for its well-organized and beautiful spa with top-quality services, including treatments, massages, saunas, Turkish baths and emotional showers. Guests can indulge in a relaxing atmosphere, either in a small but well-serviced or large and comfortable spa with a heated pool, reserved for an hour a day, due to Covid restrictions. The SPA clarins and the professional personnel managing the spa offer perfect relaxation after cultural excursions in the region. Although some guests mention a few downsides, such as the mandatory reservation for spa access or the strong smell in the pool area, overall, the spa is highly recommended for everyone seeking a comfortable and rejuvenating holiday experience.

Pool

The LHP Hotel Montecatini Palace & SPA boasts several pools, including an indoor heated pool and an outdoor pool. The lovely rooftop pool offers a magnificent view and some guests can't get enough of it, noting the exceptional location and service. The rooftop pool also has a bar and some guests rave about the excellent bartender. However, a few guests note that the tiles on the bottom of the rooftop pool are loose. Inside the hotel, the spa has a fantastic heated pool, but its use is limited due to Covid restrictions. Some guests mention difficulties operating the hot tub and showers. Although some guests find the rooftop pool too small and with too few sun lounges, others enjoy this area with a nice view. Still, some guests are disappointed with the lack of shade and limited seating. Additionally, some guests report the pool service doesn't live up to a 5-star hotel's standards.

5 Star

LHP Hotel Montecatini Palace & SPA is an exceptional five star hotel in the heart of Montecatini Terme. Guests rave about the magnificent and superb facilities and services provided, including the high quality restaurant menu worthy of a five star rating. However, some guests have noted that certain aspects of the hotel, such as basic rooms and poor customer service, do not live up to the five star standard. Despite these minor drawbacks, the overall experience at the hotel is excellent with guests impressed by the welcoming entrance and reception. While some guests feel that the hotel is overpriced, most agree that the comfort and luxury provided is well worth it. If you're looking for a hotel with excellent standing and services, LHP Hotel Montecatini Palace & SPA is definitely one to consider.

Outdoor Pool

The outdoor pool at LHP Hotel Montecatini Palace & SPA is a real highlight for many guests. Located on the rooftop with stunning views, the pool offers exceptional service with attentive staff and a fantastic barman. The rooftop terrace is a beautiful and popular spot with enough towels provided. The only downside mentioned is that the pool could be better cleaned, but overall, the pool on the roof is amazing and enjoyable.

Luxury

LHP Hotel Montecatini Palace & SPA is a luxury hotel with high-level services that make you feel like you're in a five-star hotel. The hotel is clean and elegant with a modern and luxurious design. The restaurant menu is of excellent quality, worthy of a five-star rating. The staff is friendly and professional, always ready to welcome you with a smile. The rooms are basic, but the rest of the hotel makes up for it. The Montecatini Palace is the only true 5-star hotel in Montecatini Terme. The decor oozes luxury and imperial grandeur that will make you feel like royalty. Despite some negative reviews, LHP Hotel Montecatini Palace & SPA is a luxurious hotel that will exceed your expectations.

Yes, LHP Hotel Montecatini Palace & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at LHP Hotel Montecatini Palace & SPA.

Yes, LHP Hotel Montecatini Palace & SPA welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

No, parking facilities aren't available at LHP Hotel Montecatini Palace & SPA.

Yes, LHP Hotel Montecatini Palace & SPA has a gym.

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