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Imperial Palace Hotel

Minsk , Vulica Miasnikova 25 (Show on Map)

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Summary of reviewsThe Imperial Palace Hotel is an excellent choice for both leisure and business travelers due to its convenient location in the heart of Minsk. Guests appreciate its central location within walking distance of cafes, restaurants and the main square. The hotel staff are professional, helpful and offer good service, leaving guests satisfied. The breakfast receives mostly positive reviews from guests with many describing it as delicious and varied. The hotel boasts an excellent restaurant with an impeccable interior, though some guests advise avoiding it during corporate events when music can be uncomfortably loud. The rooms are clean, well-maintained and offer excellent amenities. The hotel is known for its impeccable cleanliness and spotless rooms with daily high-quality housekeeping services. The staff repeatedly receives glowing praise from guests, consistently going out of their way to create a welcoming and comfortable atmosphere. Parking is convenient and secure. The hotel's range of comfortable and luxurious beds is also a highlight of the hotel experience. Business travelers appreciate the hotel's convenient location, though some found the budget rooms to be satisfactory. Overall, guests found the Imperial Palace Hotel to be a great value for money and highly recommended it to others.
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About Imperial Palace Hotel

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Guest Reviews

Location

The Imperial Palace Hotel in Minsk boasts an excellent location right in the heart of the city, making it perfect for both leisure and business travelers. Guests appreciate the convenience of being within walking distance of many cafes, restaurants and the main square. The hotel is easily accessible by car and guests have no issues arriving or leaving. Despite its central location, the hotel is in a quiet area, providing guests with a peaceful stay. The hotel staff are professional, helpful and offer good service, leaving guests satisfied. While some guests caution that attached restaurants and bars may cause noisy evenings, overall, guests highly recommend the Imperial Palace Hotel for its excellent location in the city center.

Breakfast

The breakfast at Imperial Palace Hotel receives mostly positive reviews from guests. Many describe it as delicious and varied with a good selection of dishes available. Some guests even consider it the best hotel breakfast they've ever had. Others note that the coffee could be hotter, but staff are willing to provide fresh cups when requested. While a few reviews describe the breakfast as ordinary or with room for improvement, the majority of guests are satisfied with the quality and variety on offer. Overall, the hotel's breakfast receives high marks from guests, who appreciate the tasty and satisfying start to their day.

Dinner

Imperial Palace Hotel boasts an excellent restaurant with an impeccable interior that will leave no one indifferent. The breakfast choice may be limited for long-term stays, but the croissants and coffee served are of high quality. Some reviewers advise avoiding the restaurant during corporate events when music can be uncomfortably loud. However, room service is also available, though on occasion, it may take two hours to arrive. The restaurant offers hookah, which fills the air with smoke and prices are relatively high, like the 2500 check for lunch for two people. But, as narrated by some guests, the Ukrainian restaurant on the left of the hotel serves enjoyable meals. On the other hand, some dining experiences were unfavorable, as one reviewer stated that lunch in the cafe downstairs was tasteless. While the restaurant is separated from the hotel, adding to the complexity of payment, one reviewer said that dinner at the hotel restaurant was fantastic, complete with excellent cuisine, staff and decor.

Rooms

The Imperial Palace Hotel offers a variety of comfortable and cozy rooms with excellent amenities such as good quality bedding and toiletries. The rooms are spotlessly clean and well maintained with fresh renovations and a contemporary interior. There are spacious rooms available, including deluxe options, as well as tastefully decorated classic European-style rooms. Despite some minor issues such as small room sizes, poor noise insulation and dated decor, guests enjoyed their stays and praised the hotel's service, convenient location and friendly staff. The rooms are equipped with everything necessary for a comfortable stay, including a mini bar, bathrobes and slippers. Some guests even received lunch boxes when departing early. The most common positive comments were about the comfortable beds and the cleanliness of the rooms. Overall, guests found the Imperial Palace Hotel to be a great value for money and highly recommended it to others.

Beds

The Imperial Palace Hotel boasts a range of comfortable and luxurious beds with many guests calling them the best they have slept in. From soft and plush to firm and supportive, there is a bed to suit every preference. The bedding is also top-notch with high-quality linens, cozy blankets and fluffy pillows that ensure a good night's sleep. While some guests found the mattresses a bit too soft or firm, most were pleased with the level of comfort. The staff even goes the extra mile to ensure guests have a comfortable stay by offering to adjust the mattress and providing extra bedding upon request. Some guests noted small issues like a lack of hangers in the closet or temperature control problems, but overall, the beds are a highlight of the hotel experience.

Cleanliness

Imperial Palace Hotel is known for its impeccable cleanliness and spotless rooms with guests praising the daily, high-quality housekeeping services. The hotel is small, cozy and beautiful, offering comfortable and quiet rooms, complete with quality bedding and towels. The location is good and the staff is polite and friendly, making for a comfortable stay. Overall, the hotel's interiors are luxurious and everything is clean, fresh and comfortable with even the tiniest details meticulously cleaned. While there have been a few negative reviews about subpar housekeeping, the majority of guests report excellent cleaning services, making Imperial Palace Hotel a top choice for clean and comfortable accommodations.

Staff

Imperial Palace Hotel boasts exceptional staff that repeatedly receives glowing praise from guests. From the friendly and professional reception staff who speak excellent English to the attentive and courteous restaurant waitstaff, guests consistently found their interactions with staff to be a highlight of their stay. The hotel also received high marks for cleanliness and comfort with many guests noting the clean and fresh rooms. Guests spoke highly of the location of the hotel and its helpful workers who went above and beyond to assist with any needs. Additionally, many guests noted the exceptional customer service they received with staff consistently going out of their way to create a welcoming and comfortable atmosphere. Overall, the staff at Imperial Palace Hotel is consistently praised for their outstanding service and welcoming demeanor.

Parking

Imperial Palace Hotel has convenient and secure parking available for its guests with a friendly and accommodating staff that is willing to allow long-term parking. The hotel has its own guarded and free parking lot, making it a great choice for those who are driving to their destination. Reviews also note that there are no charging stations for electric cars available on site. Overall, guests appreciate the hotel's efforts to provide a positive parking experience.

Business

The Imperial Palace Hotel is a great choice for those looking for a convenient location in the heart of the city within walking distance of the Zybicka area. While some guests found the budget rooms to be satisfactory for business travel, others were disappointed by the mismatch between the hotel's actual service level and the high ratings on booking.com. Despite this, some guests appreciated the cheaper laundry service and overall good value for money. Business travelers should be aware of the noise from the nearby disco, which can be heard in the rooms until the early hours of the morning. While some guests enjoyed the hotel restaurant, others were put off by the negative impact it had on the hotel's image. Room amenities such as the mattresses, pillows and bathroom fixtures were also inconsistent in quality. However, for those willing to be flexible, the Imperial Palace Hotel offers a decent option for a work trip.

No, Imperial Palace Hotel doesn't have any pool.

No, a spa isn't available at Imperial Palace Hotel.

No, Imperial Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Imperial Palace Hotel.

No, Imperial Palace Hotel doesn't have a gym.

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