Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Milan , , Piazza Duca D'aosta 9 (Show on Map)


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Summary of reviewsThe Excelsior Hotel Gallia, a Luxury Collection Hotel in Milan, is praised by guests for its superb location right next to Milan's main railway station, making it convenient for exploring the city. The breakfast and dinner received mixed reviews with some guests finding it to be pricey and not up to five-star standards, while others enjoyed the excellent cuisine and quality products served. The hotel's rooms are luxurious and stunning, although some need refurbishment and guests find the cleanliness exceptional. The staff are universally praised for being friendly, professional and exceptionally helpful, although there were some issues with rude staff members. The spa facilities were excellent, although some guests faced disappointment due to closures for maintenance or COVID-19 related reasons. Nevertheless, the Excelsior Hotel Gallia remains a great choice and is highly recommended for its exceptional service, beautiful common spaces and luxurious rooms.
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Luxury Hotel

Hotel for Honeymoon

Hotel with Spa
Size of the spa facilities: Indoor area: 1000 m2 (10764 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Heated pool(s) - Number: 2
Private massage and treatment room(s) - Number: 1 Prive Suite, 4 treatment rooms
Sauna(s) - Number: 3
Himalayan Salt Sauna - Number: 1
Steam room(s) / Hammam(s) - Number: 3
Hot tub(s) / Jacuzzi(s) - Number: 2
Public bath(s) - Number: 3
Private bath(s) - Number: 5
Relaxation Room(s) - Number: 2
Artificial waterfall(s) - Number: 1
Fitness area
Sun loungers
Juice Bar - Number: 1
Room Icefall - Number: 1
Emotional showers - Number: 2
Spa facilities opening hours: 09:00 - 21:00
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Family Friendly Hotel

Dog Friendly Hotel

  Dogs Stay Free  


Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool    Pool Lap Lanes  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel where Dogs Stay Free

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types
Premium Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. The double room offers a coffee machine, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV. The unit has 1 bed.

Prestige Room Twin Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room features air conditioning, a minibar, a coffee machine, a wardrobe and a flat-screen TV. The unit has 2 beds.

Prestige Room King Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room offers air conditioning, a minibar, a coffee machine, a wardrobe and a flat-screen TV. The unit has 1 bed.

Excelsior Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room offers air conditioning, a minibar, a coffee machine, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.

Executive Suite Featuring a sitting area, this suite comes with air conditioning, a flat-screen TV and a coffee machine. Some units features Technogym® equipment, while other have a steam bath.

Panoramic Suite Featuring floor-to-ceiling window, this suite comes with a living room, air conditioning and a coffee machine.

Atelier Suite Featuring a living room, this suite comes with air conditioning, a minibar and a flat-screen TV.

Signature Suite Featuring a living room, this suite comes with air conditioning, a coffee machine and a flat-screen TV.

Gallia Presidential Suite, 1 Bedroom Residential Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite offers air conditioning, a minibar, a coffee machine, a seating area, as well as a flat-screen TV.

Katara Royal Suite, 4 Bedroom Penthouse Suite, Skyline view Guests will have a special experience as this suite offers a sauna. This spacious suite consists of a kitchenette, a seating area, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The suite's kitchenette is available for cooking and storing food. The suite provides air conditioning, a minibar, a coffee machine, a wardrobe and a flat-screen TV. The unit offers 5 beds.

Panoramic, 2 Bedroom Suite This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a coffee machine, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Atelier, 2 Bedroom Suite This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a coffee machine, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Signature, 3 Bedroom Suite This spacious suite comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a coffee machine, a wardrobe, as well as a safe deposit box. The unit offers 3 beds.

About Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
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Guest Reviews
8.7
Very Good
Location
The Excelsior Hotel Gallia in Milan has a fantastic location right next to Milan's main railway station, making it incredibly convenient for guests to explore the city. Many guests rave about its proximity to the train station and how easy it is to get around the city from the hotel. Some found it perfect for quick access to all attractions, while others appreciated being just a 10-minute taxi ride away from the dome or a 30-minute walk. Although some felt it was not centrally located, the majority felt the hotel was strategically and extraordinarily located, giving them easy access to all the major city sites. Overall, the hotel's location was praised by many guests, who deemed it superb and fantastic.

Breakfast
The breakfast at Excelsior Hotel Gallia, a Luxury Collection Hotel in Milan, has received mixed reviews from guests. Some have described it as lavish and delicious with an excellent buffet, while others were disappointed with the pricey breakfast that was not included in the room rate. There were also complaints about the service with guests describing it as lousy. Despite this, many enjoyed the excellent cuisine and quality products served during breakfast. Although there were suggestions that the breakfast did not match the standards of a five-star luxury hotel, there were positive comments about staff friendliness throughout the day, from breakfast to dinner. The restaurant at the hotel was also praised with some mentioning the excellent cuisine and terrace dining. Overall, while some guests had issues with the breakfast, others found it to be an enjoyable start to the day.

Dinner
Guests of the Excelsior Hotel Gallia, a Luxury Collection Hotel in Milan, praise the hotel's superb restaurant and excellent wine list. Staff members are also friendly and welcoming from breakfast until dinner, making for a great dining experience. However, some guests experienced misunderstandings or found it unfortunate that there were no available tables for dinner at the hotel's restaurant. Despite this downside, guests report that the food was delicious and highly recommend the overall dining experience. Only improvement could be the availability of resources during breakfast at the restaurant.

Rooms
Guests who stay at Excelsior Hotel Gallia, a Luxury Collection Hotel in Milan, can expect a luxurious and stunning experience. The decor and interior of the hotel are beautiful and exceptionally clean with modern design and a great layout. While some rooms require refurbishment and are small, others are spacious and well-equipped with some even featuring balconies. However, some guests experienced maintenance issues such as a bathroom door that couldn't be shut or an old TV. Guests can also expect great service, but some encountered issues such as being given an already occupied room or false fire alarms. The breakfast is not copious enough though the spa is pleasant. Overall, Excelsior Hotel Gallia offers a cozy and bright property, perfect for a luxurious and memorable stay.

Cleanliness
The Excelsior Hotel Gallia in Milan delivers an amazing experience with top-level service, amenities and staff. Guests were impressed by the stunning decor and beautiful cleanliness of the hotel. The spotless rooms and professional housekeeping were exceptional, while some felt that the cleaning could have been better. Although there were some minor maintenance issues, the hotel was generally very clean with only a few isolated incidents of inadequate cleaning reported. While some guests noted minor issues with cleanliness in their rooms, overall the hotel was highly regarded for its cleanliness.

Staff
The Excelsior Hotel Gallia in Milan boasts of stunning decor and interior areas that are beautiful and clean. The staff is universally praised for being friendly, professional and exceptionally helpful. Many guests specifically mention the concierge service being excellent, while others note specific staff members for their exceptional service. On the flip side, a few guests complain of rude staff members and poor guest service training for reception staff. However, the valets and porters are commended for being helpful and friendly. Overall, the hotel's friendly and helpful personnel provide an amazing experience for guests, from check-in to check-out!

Spa
The Excelsior Hotel Gallia boasts an exceptional and fantastic spa that is definitely worth a visit during your stay. However, some guests were disappointed that the spa could not be used for longer as it closed quite early at 7 pm. Additionally, there were some maintenance issues such as the Turkish bath not working and some guests were not able to use the spa at all due to closures for maintenance or COVID-19 related reasons. Despite this, many guests thoroughly enjoyed their spa experience, especially those who had a great massage. The indoor pool and fitness room were closed at 7 pm as well, which may have been a letdown for some. Nonetheless, the relaxation and spa facilities were top-notch with guests recommending the spa to others. The only other minor issues were with the quality of some consumables and plastic materials that were not up-to-date in terms of durability. Overall, while there were some downsides to the spa facilities, the Excelsior Hotel Gallia still provides a pleasant and enjoyable spa experience for its guests.

5 Star
Excelsior Hotel Gallia, a Luxury Collection Hotel in Milan, is a top-class hotel that exceeds expectations with its six-star service and luxurious facilities. The hotel is strategically located in the heart of Milan and offers a great experience to its guests. The lobby is impressive and ethereal, providing a true five-star feeling. However, the management of the hotel has been lacking for some guests with some pointing out that the hotel does not correspond to its stars. Furthermore, some guests faced disappointment due to the closed spa and fitness room despite paying for a luxurious 5-star service. Additionally, the breakfast provided was not up to the mark for a five-star hotel. While the hotel has excellent cleanliness and a commendable staff, the restaurant is not up to the standard of a 5-star luxury hotel as it is normally difficult to get a table to dine in. Regardless, the hotel remains a great choice and is highly recommended for its exceptional service, beautiful common spaces and luxurious rooms.

Luxury
Excelsior Hotel Gallia, a Luxury Collection Hotel in Milan is a truly exceptional stay that radiates its elegance and sophistication throughout the property. As soon as you step foot into the lobby, the ambience and luxury is apparent, making it one of the best upscale hotels in the area. With top-class service and a infrastructure that provides both luxury and comfort, this hotel is definitely a true luxury stay. The food is of the highest standard, but some reviewers have found it to be overpriced. Centrally located and within walking distance of the main transportation hubs, this hotel is perfect for anyone looking to move around the city quickly. While some guests have had a poor experience due to the management, the majority of the reviews raved about the exceptional facilities, service and treatment provided making it a truly luxurious stay.


Yes, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. For more information, read the answers to the Spa questionnaire

Yes, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan welcomes dogs.

Yes, parking facilities are available at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan.

Yes, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan has a gym.
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