Hacienda Xcanatun, Angsana Heritage Collection
Please select your travel dates to see rates and availability
Info
Summary of reviewsHacienda Xcanatun, Angsana Heritage Collection offers a stunning and well-maintained oasis of peace outside of Merida, making it the perfect location for a luxurious stay. The hotel boasts exceptional service and beautiful, spacious and modern rooms with high-quality fixtures and furniture. Guests love the variety and quality of breakfast options, though some mention issues with pre-ordering and freshness. The on-site restaurant serves great food at affordable prices, though some have faced slow service and cold dishes. The spa and outdoor pools are amazing and relaxing, providing guests with unforgettable experiences. The hotel's historic buildings are a stunning example of antique Mexican architecture, amplified by its luxurious amenities. The staff is friendly, accommodating and professional, providing excellent service to its guests. Overall, Hacienda Xcanatun, Angsana Heritage Collection is an excellent choice for a weekend getaway or a memorable celebration, offering peace, luxury and romance.
Show moreRead review summaries for all categories
Categories
Room Types
About Hacienda Xcanatun, Angsana Heritage Collection
Guest Reviews
Hacienda Xcanatun, Angsana Heritage Collection, located in a peaceful and quiet area outside of Merida, is the perfect location for those looking for a beautiful and well-maintained oasis of peace. Though it is far from the city center, it is still convenient to Merida and other attractions in the area. A quick 20-30 minute drive brings visitors into town, allowing them to experience the beauty of the surrounding nature. The hotel is also conveniently located to do some trips to Uxmal, Merida and cenotes. Guests loved the breakfast and those with cars found the location fantastic, while those without cars mentioned it's not possible to walk there. However, the hotel is safe to walk around, surrounded by nature and located in a residential area. There is building work next door that is a negative point, but overall, it is a beautiful location and the closest hacienda to the center of Merida.
If you're looking for a hotel with delicious breakfast options, Hacienda Xcanatun, Angsana Heritage Collection might be just the place. Guests rave about the variety of food available and the attentive service of the staff. Some reviewers even describe breakfast as excellent or very good. The menu offers both local and western dishes, made to order. However, a few guests found the breakfast to be lacking in variety and some mentioned slow service. Unfortunately, some guests had issues with pre-ordering special breakfasts or receiving their orders at all. Additionally, there were a few negative comments about the freshness and taste of certain items, such as the bread basket and chocolate croissant. Despite these issues, most guests seem to appreciate the tasty breakfast options offered by Hacienda Xcanatun, Angsana Heritage Collection.
At Hacienda Xcanatun, Angsana Heritage Collection, guests have enjoyed great food, including gourmet options, at the on-site restaurant and bar. The pricing is also affordable and the restaurant staff is friendly and attentive. However, some guests have experienced slow service and their food arriving cold, particularly at the pool bar. Additionally, some guests have had issues with pre-ordered meals not being prepared correctly. Overall though, guests have been impressed with the food at the hotel and even had a chance to meet the chef. While there is room for improvement, the restaurant is still considered fabuleux by some guests.
Hacienda Xcanatun, Angsana Heritage Collection offers beautiful, spacious and modern rooms that are well-decorated and come with high-quality fixtures and furniture. Guests praised the spaciousness of the rooms, which are clean and comfortable with high ceilings and lovely colonial-style or modern design. Some of the features include huge TVs, Nespresso machines, kettles and minibars. Some guests, however, mentioned having to change rooms a few times. The bathrooms and rain showers in the rooms are exceptional with some even featuring freestanding bathtubs. The new apartments are also spacious and come with a super large pool. Additionally, the beautiful garden and historic hacienda buildings provide a stunning setting for a luxurious stay. Overall, guests were extremely positive about the quality of the rooms and their decor, describing them with words such as incredible, magnificent and gorgeous.
Hacienda Xcanatun, Angsana Heritage Collection is a stunning oasis of peace and tranquility with beautiful facilities and immaculate cleanliness. Guests rave about the spotless rooms and spacious accommodations, which are well-equipped and modern. The gardens are also stunningly maintained and add to the overall ambiance of the property. The hotel is praised for respecting current sanitary protocols and for its high standards of cleanliness. While there were a few minor issues with keeping the pool clean, overall, the hotel ensures that everything is spot on with high cleanliness and aesthetic standards.
If you're looking for a luxurious stay in Mexico with exceptional service, Hacienda Xcanatun, Angsana Heritage Collection should be on your list. The staff is incredibly friendly, accommodating and professional with excellent English skills. They go above and beyond to make sure you have a wonderful experience, remembering your name and providing helpful information. Many guests noted the outstanding service they received from specific staff members such as Carlos, Toni, Antonio, Salvador and Ismael. The hotel is well cared for with exquisite treatment, magnifique accommodations and delicious food. However, a few guests reported slow service or rude behavior from some staff members, such as the restaurant. Overall, though, the quality of attention by the staff is excellent. The hacienda is beautiful and the service is perfect, making it an excellent choice for your stay in Mexico.
The spa at Hacienda Xcanatun, Angsana Heritage Collection is described as simply amazing and relaxing by guests. They also praise the professional and fantastic service provided by the staff. Although a few negative reviews mention that the spa is small and has limited availability, most guests rave about the quality of the massages and the jacuzzi with a great view. One guest even suggests asking for Yolu, who they believe provides fabulous service. Overall, guests love the spa and recommend it for a rejuvenating experience during their stay.
Hacienda Xcanatun, Angsana Heritage Collection boasts incredible facilities and beautiful, relaxing pools with a perfect temperature. With plenty of loungers and umbrellas, guests can soak up the sun in style. Many praised the immense Olympic-sized pool, while others raved about the new pool with stunning design. The outdoor pool was described as gorgeous with a unique feel of swimming in ruins. Reviews were generally positive with guests highlighting the cleanliness and grandeur of the pools, luxurious suites and lovely resort-style property. However, some did have critiques of the pool service and areas that could be improved. Despite this, Hacienda Xcanatun's pools and gardens were described as unforgettable and the hotel's location near the city was deemed spectacular. Overall, the pools at Hacienda Xcanatun, Angsana Heritage Collection offer a relaxing and luxurious experience for guests.
Hacienda Xcanatun, Angsana Heritage Collection is a stunning five-star luxury hotel that has received exceptional reviews from its guests. The hotel boasts of fabulous facilities and extraordinary services that are definitely worth the price. Guests have described their stay as superb, allowing them to escape to another time and experience complete luxury with superb service. The rooms are spacious and well located close to a great pool area. The only disappointment is the poor concierge service reported by some. The hotel is an ideal location for a weekend getaway or a memorable birthday celebration. One guest described their stay as simply fantastic and would recommend it to anyone. The hotel's refurbishment has transformed the hacienda into a stunning luxury property with a beautiful garden, excellent restaurant and atmospheric ambience. The staff is knowledgeable and provides excellent customer service, making it an unforgettable experience. The only area for improvement is the service level, which fell short of some guests' expectations. Despite this, most guests have described their stay as perfect, an unforgettable oasis and their favorite place in Merida. Hacienda Xcanatun, Angsana Heritage Collection is a must-visit hotel in Merida, according to its guests and promises to offer a spectacular and exceptional service that is highly recommended.
The outdoor pool at Hacienda Xcanatun, Angsana Heritage Collection is an absolute gem according to guest reviews. The new Olympic sized pool and the hydromassage tub are stunning and inviting. The pool and the surrounding area are extremely clean and spacious. Swimming in the pool gives a feeling of swimming in ruins. The rooms are exceptionally large, modern and designed with great detail. They exude luxury and guests love the high ceilings, outside shower and the bath. The spa and massages are amazing and the restaurant serves high-quality meals at affordable prices. While the service of the concierge could be better, the overall stay at the hotel is unforgettable, thanks to the great pool and outstanding amenities.
Hacienda Xcanatun, Angsana Heritage Collection is a stunning example of antique Mexican architecture, consisting of beautifully restored buildings that date back to the 18th and 19th century. This historical gem has been expanded from its original structures and is now a haven of peace, praised by guests for its stunning beauty. Visitors to Mérida should not miss the opportunity to experience the classic Mexican architecture of this magnificent oasis.
The Hacienda Xcanatun, Angsana Heritage Collection is an amazing, luxurious hotel with exceptional service and stunning gardens. Guests are impressed by the modern, spacious rooms with some featuring unique design elements like high ceilings and outdoor showers. The hotel is described as beautiful and luxurious with gran instalaciones and exceptional cleanliness. Many guests rave about the superb service they experienced during their stay. The pool is also highlighted as a standout feature and overall the hotel is praised for its design and luxury. However, some guests note that the hotel is slightly overpriced for the area and that some aspects of the experience still need improvement, particularly in terms of the restaurant. But with its impressive design, incredible service and luxurious amenities, the Hacienda Xcanatun, Angsana Heritage Collection is overall an exceptional place to stay.
Looking for a romantic getaway? Look no further than Hacienda Xcanatun, Angsana Heritage Collection. This fabulous hotel boasts spacious and comfortable rooms, beautiful grounds and a cooling atmosphere. With attention to detail and impeccable staff service, every corner of this hotel exudes romance. Couples can relax in the jacuzzi with stunning views or take a stroll around the stunning hacienda. Visitors rave about the luxurious, modern suites that provide a comfortable and peaceful space for a romantic escape. Many guests deem it the most beautiful stay they have experienced. Come experience the beauty, peace and romance at Hacienda Xcanatun, Angsana Heritage Collection.
Yes, Hacienda Xcanatun, Angsana Heritage Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hacienda Xcanatun, Angsana Heritage Collection.
Yes, Hacienda Xcanatun, Angsana Heritage Collection welcomes dogs.
Yes, parking facilities are available at Hacienda Xcanatun, Angsana Heritage Collection.
No, Hacienda Xcanatun, Angsana Heritage Collection doesn't have a gym.
