Novotel Melbourne On Collins

Melbourne , , 270 Collins Street (Show on Map)


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Summary of reviewsNovotel Melbourne On Collins is a highly recommended hotel with an excellent location in the heart of the city, close to public transport, shops, cafes, dining, entertainment and major city attractions. The hotel offers a great dining experience, especially for those who value a good breakfast with plenty of variety and tasty options. The rooms are spacious, mostly clean and comfortable with modern bathrooms, although some guests found them to be a little outdated and in need of updating. The hotel prides itself on cleanliness with immaculately maintained rooms. The staff are exceptional, professional, polite and welcoming with exceptional customer service. The hotel offers excellent facilities, including a lovely swimming pool and spa, although parking can be a mixed experience. Novotel Melbourne On Collins is a great value for money family-friendly option with an excellent location and great rooms, although some guests found it slightly overpriced. Overall, most guests had a fantastic time during their stay and would even come back to the hotel for another visit.
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Room Types
Standard Queen Room Spacious and light-filled, these rooms enjoy views of down Collins Street or St Collins Lane atrium. Features a 40-inch LCD TV with in-house movies, iPad/iPod docking station and a workspace with wireless internet access. The modern en suite bathroom has a large walk-in shower.

Deluxe Room with Two Double Beds Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe Room with King Bed Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Junior Suite with King Bed The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.

Standard Room with Two Single Beds The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

Family Suite with One King Bed and Twin Beds Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.

Accessible Room with King Bed Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Deluxe Spa Room One King Bed Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

About Novotel Melbourne On Collins
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Guest Reviews
Location
Novotel Melbourne On Collins boasts an excellent location, according to guests. The hotel is situated in a prime location in the heart of the city within walking distance to public transport, shops, cafes, dining, entertainment and shopping. Located on Collins Street, guests have easy access to everything they need, including food, wine and coffee. The hotel is also close to major city attractions, such as the Rod Laver Arena and Crown complex. The hotel's location is convenient and guests appreciated being able to get to anywhere they needed to go easily. There are a lot of restaurants and cafes nearby and the location is ideal for those seeking a vibrant city experience. Novotel Melbourne On Collins is centrally located to the CBD and is in a great spot on Collins Street. Despite a few comments regarding the need for an update, guests overall agreed that the location was fantastic and worth recommending.

Breakfast
Novotel Melbourne On Collins is a great place to stay for those who love a good breakfast. Guests raved about the included breakfast, which offered plenty of variety and tasty options. Some guests particularly enjoyed the yoghurt in a pot for breakfast. The buffet breakfast was described as fabulous, fantastic and great value. Although some guests felt the breakfast could have been hotter and had more variety, most agreed that it was good and lovely. Despite a few minor complaints, such as not enough top-ups of breakfast items throughout the morning, the overall experience was positive. The food and beverages at the hotel were also described as lovely. Additionally, the staff were praised for being friendly and helpful. While the restaurant could have had more variety and some guests were disappointed that room service didn't offer breakfast, the breakfast was enough to satisfy most guests. Overall, Novotel Melbourne On Collins offers a pleasant dining experience for guests, especially those who value a good breakfast.

Rooms
Novotel Melbourne On Collins offers nice, spacious and mostly clean rooms with comfortable beds and modern bathrooms. The hotel's location is also great and convenient. Guests with families recommend the junior suites, while others appreciate the quietness of the rooms and the lack of noise between them. Some guests, however, found the rooms to be a little outdated and in need of updating with disappointing views, bad lighting and issues with plumbing. Despite some complaints about room service, most guests enjoyed their stays and appreciated the courteous staff, while some found the hotel to be overpriced. Overall, Novotel Melbourne On Collins is a nice hotel with comfortable and spacious rooms in a great location.

Beds
Based on confirmed guest reviews, Novotel Melbourne On Collins has received mixed feedback regarding their beds. Some guests have found the beds to be amazing, very comfortable and even the highlight of their stay. The comfortable beds have provided guests with a good night's sleep and a cozy retreat. However, a few guests have complained that the beds were hard as a rock or uncomfortable due to lumpy and soft edges. Some have also mentioned that the double beds were too small for a hotel and a minimum of queen-sized beds should be offered. Additionally, some guests have complained about the lack of pillow options and uncomfortable pull-out couches in some rooms. Despite these issues, most guests have found the beds to be comfortable and a positive aspect of their stay.

Cleanliness
If you're looking for a hotel that prides itself on cleanliness, Novotel Melbourne On Collins might just be the perfect choice. Guests rave about how clean the rooms are with many saying their rooms were cleaned every day and rubbish was taken out. While some reviews mention outdated decor or disappointing views, overall the hotel seems to be immaculately maintained. Aside from a few isolated reports of wet, moldy carpets or dirty lamps, most guests found their rooms to be very clean and comfortable. Plus with friendly staff and a great location close to the city, Novotel Melbourne On Collins comes highly recommended for a clean and convenient stay in Melbourne.

Staff
Novotel Melbourne On Collins is a beautiful property located right in the middle of the action with exceptional staff that go above and beyond for guests. The location is excellent and the facilities, including the breakfast, are top-notch. Most guests praise the friendly and helpful staff at the hotel with many mentioning how accommodating the concierge and reception staff are. The service at check-in was excellent and the bar staff were also friendly. Overall, the staff are professional, polite and welcoming and their customer service is exceptional. While there were a few negative reviews concerning unfriendly receptionists and one rude staff member at checkout, the majority of guests had positive experiences with the staff and felt that they were courteous and accommodating.

Pool
The Novotel Melbourne On Collins offers a range of excellent facilities for all types of travelers to enjoy, including a lovely swimming pool and spa. While some guests felt that the pool could have been warmer, most were impressed by the facilities available, including the changing rooms and towels provided. Happy hour at the bar was also a highlight of the stay, as was the delicious breakfast buffet served alongside the pool. Families especially loved the pool, which was the perfect size for kids to enjoy safely. With a good gym also on offer, many guests wished they could have stayed longer to make the most of the pool and other recreational facilities. While some felt the pool could have been larger or deeper, overall the Novotel Melbourne On Collins offers a great experience for anyone seeking a peaceful and enjoyable stay in the heart of Melbourne.

Parking
Guests who stayed at Novotel Melbourne On Collins had mixed experiences with parking at the hotel. Some guests found the valet parking service to be prompt and friendly with the ability to phone ahead for the car to be waiting upon their arrival. Others, however, encountered difficulties with parking, either due to the cost or limited availability. Some found the hotel's lack of its own car park to be frustrating with a public car park across the road being difficult to get in and out of, especially for larger cars. Overall, parking at the hotel was a mixed experience with some guests pleased with the valet service and ease of use, while others were left with a negative experience due to parking difficulties and high costs.

Family
If you are travelling with kids and looking for a family-friendly hotel in Melbourne, Novotel Melbourne On Collins is a great option. With spacious rooms, including junior and family suites with cots provided for young children, this hotel is perfect for a family of any size. The location of the hotel couldn't be better with walking distance to cafes and city attractions, making it perfect for a staycation. The buffet breakfast was a big hit with kids and the meals were also impressive. Although some small details were missing in the room, such as robes and bathroom amenities, the overall experience was great. There are no extra charges for the extra beds and five-person families can stay without any problems. The only letdown is the sofa bed which made a squeaky sound, but it was not a major issue for the kids. Overall, Novotel Melbourne On Collins is a great value for money family-friendly option with an excellent location and great rooms.

4 Star
If you're planning a stay in Melbourne, Novotel Melbourne On Collins might be the perfect choice for you. The hotel is situated in a fabulous location that offers great value for money. Although some guests found it slightly overpriced, it still offers superb service and facilities that are worth the cost. The staff are not only friendly but highly efficient too, offering valet service that adds to the convenience of your stay. The hotel is indeed fantastic with great room sizes, but some of the facilities are a bit tired and dingy. Nonetheless, many guests had a fantastic time during their stay and would even come back to the hotel for another visit. However, some mentioned that it's kind of expensive for what you get, meaning that the hotel could improve on its services to match its four-star rating.


Yes, Novotel Melbourne On Collins has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Novotel Melbourne On Collins.

No, Novotel Melbourne On Collins doesn't allow dogs.

Yes, parking facilities are available at Novotel Melbourne On Collins.

Yes, Novotel Melbourne On Collins has a gym.
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