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Neptune Luxury Resort

Mastihari , Mastichari (Show on Map)

8.9

Excellent

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Info Vast landscaped gardens, luxurious rooms, suites and apartments, relaxed beach life, inviting restaurants and bars, expansive pool areas and first-class wellness and sports facilities.

Summary of reviewsNeptune Luxury Resort is a beautiful and modern destination located conveniently close to Kos with stunning sea views and a spacious, well-maintained resort ground. The breakfast is amazing and fantastic and guests appreciate its commitment to accommodating all dietary requirements. While the dinner offers a great selection of restaurants, some areas of improvement are needed. The rooms are comfortable and modern with attention to detail, although some are a bit dated. The hotel is spotlessly clean and guests appreciate how the hotel takes great care to maintain everything. The staff 's customer service is top-notch, going beyond expectations and making guests feel welcome and at home. Guests love the spa treatments, sports facilities and the incredible pool area with an Olympic-sized pool perfect for swimming. The family-friendly hotel offers something exhilarating for everyone while still having a pleasant atmosphere. Although some minor areas of improvement are noted, the hotel has overall received glowing 5-star reviews from guests.
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Luxury Resort

Set amidst a lush garden decorated with artworks, this luxury hotel features 5 swimming pools and 8 bars.

Beachfront Resort

Situated directly in front of a sandy beach, this luxurious resort offers umbrellas and sunbeds, available for its guests' exclusive use. Guests can access the beach by going through the hotel's beautiful landscaped gardens which create an atmosphere of sophistication and utter relaxation. You can enjoy a romantic dinner by the beach with the sound of the waves accompanying your feast, or you can engage in various sports and beach activities that are available for guests of all ages.

Resort with Spa

Occupying a stunning 1,600 square metres, the hotel's Neptune Spa is a true paradise of relaxation and rejuvenation. All treatments include organic products and high quality cosmetics, so as to provide the most pampering and healthy experience possible. The spa is open daily from 9:30am until 7:30pm and it offers a wide variety of treatments as well as many packages so that guests can make the most out of this rejuvenating experience.

5-Star Resort

Boasting a breathtaking beachfront location and set amidst lush gardens, this 5-star resort is a true paradise of rest and relaxation. It offers comfortable and elegant rooms and suites, 5 swimming pools, a state-of-the-art spa, facilities for a variety of sports, as well as a Kids Club and many fun-filled activities for the entire family.

Resort with EV Charging Stations

Resort near The Beach

Resort Taking Steps Towards Sustainability

Certifications:

Travelife

Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?

Solar radiation

Geothermal

What makes your hotel/accommodation eco-friendly?

Written environmental policy statement in place

Employees are trained to follow environmental policies

Electric car charging station(s) available

Toilets flush up to 6 litres per flush

Wastewater is reused after treatment

Signs in the rooms informing guests that towels will only be changed upon request

Toilet paper made of non-chlorine bleached paper or awarded with an eco-label

Waste is separated into at least 3 categories

No disposable (single use) cups/glasses, plates and cutlery

Automatic system or key card that turns off the light and electrical appliances when guests leave their room

Air-conditioning and heating automatically switches off when windows are open

A vegetarian alternative menu is proposed in the restaurant

Answers last updated by Neptune Luxury Resort

Resort for Honeymoon

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool

Business Resort

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

Resort with Outdoor Pool

Resort with Pool Lap Lanes

Resort with Children's Pool

Resort with Indoor Pool

Room Types

Standard Twin Room This elegantly decorated room features a balcony or a patio with garden views. It features air conditioning, LCD satellite TV and a fridge. Bathrobes and slippers are available in the bathroom. Please note that a minibar can be provided upon request at an extra fee.

Superior Apartment Consisting of 1 living room with sofa bed, 1 separate bedroom with twin beds and 1 bathroom, this apartment can accommodate up to 2 people.

Executive Apartment Consisting of 1 living room with sofa bed, 2 separate bedrooms and 2 bathrooms, this apartment can accommodate up to 5 people.

Luxury Twin Room This tastefully decorated room includes: - a bathroom with a walk-in shower, bathrobes, slippers and free toiletries -a 42" flat-screen TV -an i-pod dock -a mini fridge -free WiFi. A bottle of wine is offered upon arrival. Please note that the 3rd person will be accommodated in an extra bed.

Deluxe Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 3 beds.

Deluxe Twin Room with Sea View This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 2 beds.

Standard Twin Room with Sea View This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Two-Bedroom Suite This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

Superior Apartment 1st Row This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment features a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a terrace. The unit has 3 beds.

Executive Apartment 1st Row This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with satellite channels a tea and coffee maker and a terrace. The unit has 4 beds.

Meltemi Suite with Sea View This suite features a spa bath. This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator and kitchenware. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 4 beds.

Deluxe Family Room The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a terrace, this family room also provides a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 6 beds.

Deluxe Family Room (2 Adults + 1 Child) The spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a terrace, this family room also features a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.

Deluxe Family Room (2 Adults + 2 Children) The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a terrace, this family room also provides a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 4 beds.

Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Boasting a terrace, this suite also offers air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 3 beds.

Executive Suite This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV with satellite channels and a terrace. The unit has 4 beds.

Superior Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has air conditioning, a tea and coffee maker, a flat-screen TV with satellite channels and a terrace. The unit has 3 beds.

Superior Family Room The spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a terrace, this family room also offers a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 5 beds.

Superior Twin Room with Sea View This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

Superior Twin Room Private Pool The private pool is the special feature of this twin room. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin room features air conditioning, a tea and coffee maker, a flat-screen TV with satellite channels and outdoor furniture. The unit offers 3 beds.

Standard Single Room The unit offers 1 bed.

About Neptune Luxury Resort

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Guest Reviews

8.9

Excellent

Location

The Neptune Luxury Resort boasts a beautiful, beachfront location with a clean beach and convenience of a landing directly on the island. The resort is situated not very close to any city but has a short bus ride to Kos and is close to some nice beaches. While some guests found the location isolated, others highlighted the centric area and the ease of reaching the hotel from the airport. There is a lack of restaurants and cafes nearby, but the Tam Tam Bar is within walking distance along the beach. The hotel has a pleasant private beach with a long sandy stretch and some guests noted it is in the most beautiful section in the vicinity. The rough sea might not provide the ideal beach experience for everyone, but windsurfing enthusiasts will find it perfect. Finally, some guests commented positively on the spacious and well-maintained resort grounds, while others found the location convenient and enjoyed stunning sunset views.

Breakfast

The breakfast at Neptune Luxury Resort has received rave reviews from guests. Visitors have praised the extensive buffet that is included in the price of their stay with many commenting on the huge variety of Greek and other continental cuisine offered. The breakfast is described as excellent, amazing and fantastic and guests are impressed by the quality and variety of options available. While some guests have found the breakfast area to be a bit noisy, others have enjoyed the option to eat on the terrace or in the Italian restaurant with a sea view. Many have also highlighted the hotel's commitment to accommodating all dietary requirements, including options for vegans and those with allergies. Overall, guests rate the breakfast experience at Neptune Luxury Resort as one of the highlights of their stay.

Dinner

The dinner at Neptune Luxury Resort boasts of great restaurant choices with the Italian style Osteria restaurant being a standout for providing Guide Michelin quality at Greek prices. There is a decent selection of restaurants and the Greek and meat restaurants are highly recommended for their tasty food and lovely atmosphere. The Asian mix restaurant, however, was not up to par. Though the main restaurant offers a vast buffet for dinner, some guests felt that the 35 euro per person charge was too much for what was offered. Nonetheless, the food is generally of top quality with excellent options in the various restaurants. Some guests complained of poorly trained staff at the buffet, while others praised the Rock & Roll burger as unforgettable. All in all, the dinner experience at Neptune Hotel Resort is mostly positive with a few areas that can be improved.

Rooms

The Neptune Luxury Resort offers comfortable and modern rooms with some guests raving about the room size and modern amenities like JBL music boxes. The rooms are also highlighted for their cleanliness and pleasant family accommodations. While some rooms are noted as being a bit dated, others have been recently renovated and refurbished and some guests even received free upgrades to higher-standard rooms. The resort is praised for its location and beauty with seaside views and modern sculptures depicting Greek mythology. The beds are noted as being very comfortable and some rooms have large balconies and ample storage space. A few guests do mention some minor issues such as a lack of mini-bar, fridge or luggage space and a need for room updates in some areas. However, overall the rooms receive positive reviews for their comfort, cleanliness and attention to detail.

Beds

The Neptune Luxury Resort is a luxurious getaway that offers its guests the ultimate relaxation and comfort. With comfy sunbeds, you'll be able to soak up the sun in style. Although the hotel only offers twin beds, they can easily be transformed into a double bed by attaching them together and providing a double duvet. The beds and pillows are generally comfortable and guests are pleased with the cleanliness of the hotel. The gutes Bett and heerlijke bedden provide a perfect night's rest. However, some guests have found the beds to be too small, like the Doppelbett im Zimmer that was viel zu klein! Overall, guests have praised the comfort and quality of the beds and bedding with a few exceptions.

Cleanliness

The Neptune Luxury Resort is a great choice for anyone looking for a clean and well-maintained vacation spot. Guests rave about how clean everything is, including the rooms, pools and beach. The staff is constantly cleaning and disinfecting to ensure a high level of hygiene, especially during the COVID pandemic. The resort is surrounded by lovely plants and trees and there is no rubbish anywhere to be seen. The cleanliness of the facilities is impeccable and guests appreciate how the hotel takes great care to maintain everything. The rooms are spacious, hygienically clean and have everything you need. The beach is well looked after with regular cleaning and disinfection of the sun loungers. Overall, the Neptune Luxury Resort is a fantastic choice for anyone looking for a family-friendly, affordable and spotlessly clean getaway.

Staff

Neptune Luxury Resort boasts an amazing staff who go beyond expectations to make your stay truly unforgettable. The customer service is top-notch and they always try their best to accommodate your requests. The staff is super friendly, very attentive, omnipresent and competent, always welcoming you with a smile. They have a way of making you feel at home and their kindness is unmatched. The guest relations team is especially amazing, solving any issue that may arise promptly. Although some guests have had issues with reception staff being sullen, the rest of the staff, especially those in the restaurants, are lovely. The staff is highly professional, helpful, discreet and courteous, always going the extra mile to make your holiday one of great pleasure. Ilga and the local staff are exceptional and they have been singled out for their kindness and competence. Even though there may be room for improvement with some reception staff, the general consensus is that the staff at Neptune Luxury Resort is simply amazing!

Spa

The spa at Neptune Hotel-Resort, Convention Centre & Spa has been receiving rave reviews from guests. They can't stop praising the spa treatments, which they describe as "a dream." The staff at the spa are also friendly and accommodating. Even though the spa is closed, guests still found a lot to do with the sports facilities. The yoga classes are especially good with one guest describing them as "tres bon." In addition to the spa treatments, guests also enjoyed the cold water baths and the sports amenities, which are in perfect condition. While the spa treatments are separately charged, guests feel the prices are reasonable. Overall, visitors have enjoyed a relaxing stay at the hotel and appreciate the good quality food and superb staff.

Gym

If staying active while on vacation is important to you, the Neptune Luxury Resort has got you covered. According to guest reviews, this hotel is a huge sports and fitness haven, complete with an impressive Olympic-sized pool that's perfect for swimmers. With a variety of sports facilities, including a gym and multiple pools, there's no shortage of ways to work up a sweat. And if you prefer to exercise in the great outdoors, the hotel also boasts a beach with plenty of opportunities for different activities. With full capacity and lots of options for staying active, the Neptune Hotel-Resort is the ideal choice for those who like to mix relaxation with physical activities on their travels.

Pool

Neptune Luxury Resort boasts an incredible pool area with an impressive Olympic size pool perfect for those who love to swim. There are plenty of options with many pools to choose from, including adult-only and children's pools. The swimming pools and gardens are well maintained and fantastic, especially for families with children. The beach is top-notch with clean waters and well looked after shore. The relaxing beach and pool areas have lifeguards to ensure your safety. With various depths and sizes of pools, everyone can enjoy the water. Although the adult pool might be chilly upon entry, the many other delightful pools more than make up for it. The staff is attentive and maintains order throughout the pool area.

Beach

Neptune Luxury Resort is located right on a beautiful beachfront. Guests have access to a private, well-maintained beach with plenty of space to relax or walk along the shore. Although there are wave absorbers in the water, guests can still enjoy swimming and soaking up the sun. One of the best parts of the beach experience is watching the beautiful sunset every day. There is also a beach bar with amazing views. The hotel offers a variety of pools, sports facilities, restaurants and beach activities for guests to enjoy. Although the beach can be windy, it's perfect for windsurfing. The location, cleanliness and staff are highly praised by guests. While some guests found the beach to be disappointing or small, overall, Neptune Luxury Resort offers a top-notch beach experience.

Tennis

Neptune Luxury Resort offers guests a variety of sports options, including top-notch tennis courts and equipment. The courts are in perfect condition and provide an excellent alternative to other less desirable activities offered at the hotel. While there is a fee of 25 euro per hour to use the courts, the investment is well worth it. In addition to tennis, the hotel boasts many other sports facilities, including archery and multiple pools to choose from. Overall, guests appreciate the extensive range of sports options available at Neptune Luxury Resort.

Family

Neptune Luxury Resort is the perfect family-friendly destination for those seeking a vacation that is both fun and relaxing. With a huge range of activities and amenities available, this hotel offers something for everyone. The hotel is especially well-suited for families with young children with a giant children's area complete with a water playground and designated pool. Parents can enjoy some alone time knowing their children are having the time of their lives. The hotel has a friendly atmosphere with both kids and adults in mind. The entertainment program for kids is fantastic, keeping them occupied throughout the day. Even mealtimes are kid-friendly with many restaurants accommodating families. The hotel is also very accommodating for early check-ins and late check-outs. While there may be a lot of kids around, they are well-behaved and it never gets too loud. Overall, Neptune Luxury Resort has everything a family could need and more, making it an awesome clean family-friendly resort at a reasonable price. So if you're planning a family vacation, make sure to check out Neptune Luxury Resort!

5 Star

The Neptune Luxury Resort has received glowing reviews from guests who have stayed at the five-star property. With its beautiful design and exceptional facilities, it's no surprise that many guests have awarded it five stars. Despite some minor areas that need improvement, such as the breakfast not being up to a five-star standard, the overall experience has been described as fabulous, sublime and exceptional. Guests have also commented on the high quality of the hotel and its rarity with some saying it's the perfect place for a holiday. While some have questioned whether the hotel truly deserves its five-star rating, others have praised it, saying it's unquestionably deserving of it. Overall, the Neptune Luxury Resort is a beautiful hotel that offers an excellent experience to its guests.

Outdoor Pool

Neptune Luxury Resort boasts an impressive array of clean and beautiful swimming pools that guests rave about in their reviews. With tons of options to choose from, including an Olympic-sized pool perfect for avid swimmers, guests can also enjoy access to the beautiful sea. The various pools are all well-maintained and hardly crowded, providing guests with the perfect place to relax and unwind. There is even a pool specifically for adults, ensuring a serene and tranquil experience. Overall, the pools at Neptune Luxury Resort are a definite highlight for guests seeking a refreshing dip in the sun.

Luxury

Neptune Luxury Resort is a stylish, 5-star hotel that promises luxury at its very best. According to guests, the level of service provided by the hotel and its restaurants is unmatched. The luxury twin rooms are simply stunning, offering ultimate comfort and class. Despite the pandemic, travelers were able to book a 5-star hotel and were blown away by the experience. Guests from all over the world rave about the resort, calling it perfect, exclusive and high-quality with nothing lacking in terms of standards. With 5 stars officially stamped on the Nepture Hotel-Resort, Convention Centre & Spa, it comes as no surprise that it's considered one of the most luxurious places to stay. For travelers looking for a luxurious experience, this is the place to be.

Yes, Neptune Luxury Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Neptune Luxury Resort.

No, Neptune Luxury Resort doesn't allow dogs.

Yes, parking facilities are available at Neptune Luxury Resort.

Yes, Neptune Luxury Resort has a gym.

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