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Novotel Lyon Gerland Musée des Confluences

Lyon , 70 Avenue Leclerc (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Novotel Lyon Gerland Musée des Confluences is a great choice for travelers interested in being close to the museum and Halle Tony Garnier. The hotel is conveniently located near the tram station and A43, making it easily accessible. Private parking is available which is especially important for a city like Lyon where it can be difficult to find a parking spot. The breakfast is highly praised by guests with many describing it as varied, delicious and copious. The hotel's rooms are generally comfortable and clean with excellent bedding and good soundproofing. Guests consistently commented on the excellent staff at Novotel Lyon Gerland Musée des Confluences with many praising their friendliness, professionalism and attentiveness. The hotel offers private parking, which is appreciated by many guests, especially in a city like Lyon where parking can be difficult. Novotel Lyon Gerland Musée des Confluences is a great stopover for families traveling with kids. The Novotel Lyon Gerland Musée des Confluences is an impressive hotel with excellent amenities and services.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Classic Double Room with Sofa This air-conditioned room features: - free Wi-Fi - a flat-screen TV - a welcome tray - a minibar - a safety deposit box.

Classic Double or Twin Room This air-conditioned room features: - free Wi-Fi - a flat-screen TV - a welcome tray - a minibar - a safety deposit box.

Classic Room with 1 Double Bed and 1 Single Bed Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.

Suite with 1 Queen-Size Bed and Sofa Bed With a separate bedroom and lounge, this air-conditioned room offers a free minibar, 2 TVs and free Wi-Fi access. A Nespresso coffee machine & an iPod dock are also available.

Executive Double Room with Sofa Bed Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. This quadruple room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 3 beds.

About Novotel Lyon Gerland Musée des Confluences

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Guest Reviews

8.0

Very Good

Location

Novotel Lyon Gerland Musée des Confluences is a great choice for travelers interested in being close to the museum and Halle Tony Garnier. The hotel is conveniently located near the tram station and A43, making it easily accessible. Private parking is available which is especially important for a city like Lyon where it can be difficult to find a parking spot. Though the hotel is a bit far from the city center, it offers a peaceful and quiet environment away from the hustle and bustle of the city. The staff are friendly and responsive and the hotel offers practical facilities for guests, such as good internet access and a bike rental service. The location is perfect for those attending events at the Palais des sports de Gerland or the Halle Tony Garnier. Overall, Novotel Lyon Gerland Musée des Confluences is well situated for travelers looking for a great location and comfortable stay.

Breakfast

The breakfast at Novotel Lyon Gerland Musée des Confluences is highly praised by guests with many describing it as varied, delicious and copious. The quality and freshness of the food are also appreciated, along with the attentive and friendly service from staff. Some guests feel that the price of the breakfast is too high, but overall it is considered to be a highlight of the hotel stay. Guests can enjoy a wide range of choices, including fresh and varied options and the breakfast is well-presented and organized. In addition, the hotel's calm atmosphere adds to the enjoyment of the dining experience.

Dinner

The dinner experience at the Novotel Lyon Gerland Musée des Confluences seems to be a mixed bag for guests. While some describe the food as great and the restaurant as very good for families, others found the offerings to be unremarkable and quantities insufficient. Service received mixed reviews with some finding it attentive while others describe it as weak. A few guests had negative experiences with their orders with some dishes being served in a desatisfactory manner. The price of the dinner was also mentioned as being expensive by some, prompting them to seek cheaper options in the city. However, guests did recommend trying the burgers which were described as super. The hotel's swimming pool was also noted as being in bad condition. Despite the mixed reviews, some guests found the evening meals at the hotel to be adequate.

Rooms

The Novotel Lyon Gerland Musée des Confluences hotel's rooms are generally comfortable and clean with excellent bedding and good soundproofing. Some guests noted the lack of certain accessories such as wastebaskets in the toilets, but overall the rooms are well equipped and nicely decorated. However, some rooms may be small and outdated and others have issues with air conditioning, mattress quality, or cleanliness. Some guests also had trouble with the configuration of the bathroom and toilet. Nonetheless, the hotel staff is welcoming and accommodating and the hotel offers good amenities such as Rituals products and a covered parking garage. Overall, guests appreciated the comfort and tranquility of the rooms as well as the hotel's location and buffet breakfast.

Beds

The Novotel Lyon Gerland Musée des Confluences is highly recommended for its comfortable and clean bedding. Many guests have praised the quality and comfort of the mattresses, making for a great night's sleep. Some reviews mention that the sofa bed for children may not be the most comfortable option due to its thin mattress, but overall the beds are comfortable. The hotel's rooms are well-designed for families with comfortable beds for parents and children. Though some reviews mention issues with cleanliness or unprepared rooms, the bedding itself is consistently reviewed as comfortable and high-quality. Overall, guests can expect a good night's sleep at the Novotel Lyon Gerland Musée des Confluences.

Cleanliness

The Novotel Lyon Gerland Musée des Confluences boasts of clean and comfortable rooms, perfect for a relaxing stay. The hotel staff is welcoming and efficient and guests are impressed by the quality of the products provided in the rooms. The hotel's facilities are well-maintained and modern with a lovely outdoor pool perfect for families. However, some guests had issues with ongoing renovations and construction, which left debris and electrical wires in the hallways. There were also complaints regarding the cleanliness of some areas, particularly the bathrooms and closets. Despite this, the hotel staff was quick to acknowledge and address these issues. Overall, the Novotel Lyon Gerland Musée des Confluences is a clean and comfortable hotel that offers excellent service to its guests.

Staff

Guests consistently commented on the excellent staff at Novotel Lyon Gerland Musée des Confluences with many praising their friendliness, professionalism and attentiveness. Reviewers noted that the staff were accommodating and welcoming with a helpful and courteous attitude. The reception team was frequently mentioned as being great with special shout-outs to Evan at the bar. The hotel's attention to service was noteworthy with attentive personnel in the breakfast room, restaurant and bar. Guests appreciated the effort of the staff to make them feel at home and the cleanliness of the hotel was mentioned as well. A few guests had negative experiences with the receptionists, but they were the exception to the rule with guests largely satisfied with the staff of the hotel.

Pool

The Novotel Lyon Gerland Musée des Confluences boasts a nice, albeit small, pool on its premises. Some guests were disappointed by the size of the pool, which was smaller than it appeared in photos and shared with the Ibis hotel next door. Others enjoyed the presence of the pool with some even describing it as "heavenly." However, some guests were unhappy with the pool's early closing time and the fact that towels had to be rented at an extra cost. Despite its small size, the pool was seen as a welcome feature in this clean, family-friendly hotel, which also offers parking beneath the building.

Parking

The Novotel Lyon Gerland Musée des Confluences hotel offers private parking, which is appreciated by many guests, especially in a city like Lyon where parking can be difficult. However, some guests had difficulties accessing the parking and found the system of codes to enter and exit the parking to be complicated. The price of the parking is also mentioned as being quite high. Some guests mention that the number of parking spaces is limited and that the underground parking spaces are narrow and can cause scratches on cars. However, there are also positive comments from guests who appreciate the great parking options, including for larger cars with roof racks that can be parked in a separate area. Overall, having parking at the hotel is seen as a real plus in an area where finding parking can be challenging.

Family

Looking for a family-friendly hotel? Novotel Lyon Gerland Musée des Confluences is a great option! Guests with kids enjoyed the spacious and clean rooms, comfortable beds and welcoming staff. Some guests appreciated the options for entertainment like the football table and arcade. Plus, families can request a crib for little ones. The hotel is well-equipped for families with amenities like a play area in the lobby. However, some guests found the rooms a bit small for a family of four. Overall, Novotel Lyon Gerland Musée des Confluences is a great stopover for families traveling with kids.

4 Star

The Novotel Lyon Gerland Musée des Confluences is a stunning hotel that offers top-notch services and facilities. The hotel has recently undergone a sympathetic renovation, providing guests with the feeling of being far away on safari. The hotel has a friendly and helpful staff and guests rave about the amazing breakfast. While some guests found the beds to be less than ideal, the cleanliness of the hotel was generally well-maintained. The rooms may be a bit smaller, but it is still a great option for travelers who want to stay in a four-star hotel without breaking the bank. Overall, the Novotel Lyon Gerland Musée des Confluences is an impressive hotel with excellent amenities and services.

Yes, Novotel Lyon Gerland Musée des Confluences has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Novotel Lyon Gerland Musée des Confluences.

Yes, Novotel Lyon Gerland Musée des Confluences welcomes dogs.

Yes, parking facilities are available at Novotel Lyon Gerland Musée des Confluences.

Yes, Novotel Lyon Gerland Musée des Confluences has a gym.

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