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Hôtel Mercure Lyon Centre Lumière

Lyon , 69 Cours Albert Thomas (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHôtel Mercure Lyon Centre Lumière is a great choice for travelers looking for a comfortable and convenient stay in Lyon. The hotel's perfect location, just steps away from the metro and in close proximity to many attractions, makes it an ideal home away from home during your visit to this charming French city. Guests have consistently praised the breakfast buffet, the cleanliness of the rooms and the friendliness, helpfulness and professionalism of the staff. The beds are also a highlight for guests with many describing them as very comfortable and top-quality. While some guests found the rating questionable and stated that the hotel was more of a 3-star establishment, others found the hotel to be a great value for money, both comfortable and bright. The hotel is also perfect for business travelers with a professional, courteous and caring staff at all levels, making for a welcoming and productive stay. Overall, Hôtel Mercure Lyon Centre Lumière offers good value for money, especially with its comfortable beds and helpful staff.
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Categories

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Triple rooms. Number: 5

Adjacent (next to each other). Number: 20

Please suggest which room type a family with one child should choose and where the child will sleep:
Triple room or Adjacent

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms

Are there any facilities that guests who use a wheelchair cannot reach? No

4-Star Hotel

Room Types

Classic Double Room Rooms include a fridge and a 50-inch flat-screen TV with satellite channels. They also have facilities for preparing tea and coffee. As part of our environmental commitments, our plastic water bottles have been replaced by glass bottles, to be filled at will on the ground floor.

Classic Twin Room Rooms include a minibar and a flat-screen TV with satellite channels. They also have facilities for preparing tea and coffee.

Privilege Double Room The Privilege rooms are equipped with a minibar including soft-drinks and a beer, a 50-inch flat-screen TV, a Nespresso Machine with also tea facilities. These superior bedrooms also have bathrobes, slippers and an ironing board. As part of our environmental commitments, our plastic water bottles have been replaced by glass bottles, to be filled at will on the ground floor.

Privilege Double Room with Sofa Bed The Privilege rooms are equipped with a minibar including soft-drinks and a beer, a 50-inch flat-screen TV, a Nespresso Machine with also tea facilities. These superior bedrooms also have bathrobes, slippers and an ironing board. As part of our environmental commitments, our plastic water bottles have been replaced by glass bottles, to be filled at will on the ground floor.

Two Adjacent Rooms (non connecting) This family suite is composed of 2 adjacent rooms (non-communicating). Rooms include a fridge and a 50-inch flat-screen TV with satellite channels. They also have facilities for preparing tea and coffee. As part of our environmental commitments, our plastic water bottles have been replaced by glass bottles, to be filled at will on the ground floor.

Accessible Room with 1 Queen Bed The unit has 1 bed.

About Hôtel Mercure Lyon Centre Lumière

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Guest Reviews

7.9

Good

Location

If you're planning a trip to Lyon, you may want to consider staying at the Hôtel Mercure Lyon Centre Lumière. Guests rave about the perfect location, just steps away from the metro and in close proximity to many attractions. The hotel is conveniently located near shops, restaurants and even a bike-sharing program. Despite being situated on a major avenue, the hotel is described as calm and quiet. Guests also note that the hotel is well-served by public transportation with easy access to both the city center and the hospital district. The rooms are comfortable and well-appointed, making the Hôtel Mercure Lyon Centre Lumière the perfect home away from home during your visit to this charming French city.

Breakfast

Guests have consistently praised the breakfast buffet at Hôtel Mercure Lyon Centre Lumière. The service and staff have also been commended along with the variety and quality of the breakfast options, including freshly-squeezed juices and French pastries. Some reviewers have mentioned the breakfast as the highlight of their stay. However, a few guests have found the breakfast to be expensive or lacking in options and there have been some complaints about noise from the coffee machine. Overall, though, the breakfast at this hotel gets high marks from satisfied guests.

Rooms

Hôtel Mercure Lyon Centre Lumière offers clean, comfortable and spacious rooms with friendly and helpful staff. Some guests opted for premium rooms to enjoy extra space and finer amenities such as slippers and gowns. However, some rooms felt a little shabby-ish and a few guests pointed out minor issues such as filthy floors, outdated furniture and small bathrooms. But overall, the common positive notes about the rooms were clean and comfortable beds, effective soundproofing, modern bathroom amenities and convenient mini-bars. Guests also appreciated the calmness and silence within the rooms, despite the occasional noise from outside. Some guests complained about the insufficient room size or noisy surrounding traffic, but it could be subjective. The reviews also revealed mixed sentiments on room temperature control, as some guests found it too hot, while others thought it was too cold. Similarly, some praised the hotel's prime location, while others complained about narrow parking lots and difficult access. In general, while the hotel might not fully meet the standards of a four-star hotel, it still offers good value for money, especially with its comfortable beds and helpful staff.

Beds

The beds at Hôtel Mercure Lyon Centre Lumière are a highlight for guests with many describing them as very comfortable and top-quality. One reviewer mentioned the staff was pleasant too, adding to their overall positive experience. Guests have praised the cleanliness of the rooms as well as the quiet atmosphere, making for a comfortable and restful stay. While some reviewers felt the beds weren't exceptional for a four-star hotel, on the whole, guests were satisfied with the comfort of the beds and the overall quality of the bedding.

Cleanliness

The Hôtel Mercure Lyon Centre Lumière has received a mix of reviews regarding cleanliness. While some guests have found their rooms to be clean and tidy, others have reported issues such as cigarette smells and dirty bathrooms. However, the majority of guests have praised the hotel's cleanliness with many mentioning the staff's impeccable attention to detail. Additionally, the hotel has been noted for its adherence to COVID-19 protocols. Overall, the hotel is seen as clean with a few mishaps reported.

Staff

The staff at Hôtel Mercure Lyon Centre Lumière are consistently praised for their friendliness, helpfulness and professionalism. Many reviewers specifically mention the warm welcome they received upon arrival with staff going out of their way to ensure their stay was enjoyable. From the receptionists to the breakfast staff, customers describe everyone as polite, accommodating and attentive. Even the night receptionist was commended for being both friendly and efficient. Guests appreciated the staff's flexibility with one reviewer mentioning their ability to provide a cot and extra bed as requested. Many guests also commend the staff for their ability to communicate in English, making international travel that much smoother. A few negative comments about staff were also noted, but they are in the minority. Overall, the staff at Hôtel Mercure Lyon Centre Lumière seem to be doing an excellent job of delivering a warm and welcoming experience to their guests.

Parking

The Hôtel Mercure Lyon Centre Lumière offers underground parking for a reasonable EUR 15 per night, which many guests find convenient and secure. While some find accessing the parking a bit difficult due to narrow passages, they appreciate the reserved spot and attentive staff. Although some guests find the price a bit high, others chose the hotel specifically for the parking option. While there may be some issues with the announcement and availability of the parking, overall, guests are satisfied with the parking at the hotel.

4 Star

If you're looking for a 4-star hotel, Hôtel Mercure Lyon Centre Lumière might not be your first choice. Some guests found the rating questionable and stated that the hotel was more of a 3-star establishment. However, others found the hotel to be a great value for money, both comfortable and bright. While some felt that the hotel didn't live up to the standard of a Mercure branded hotel, others found that it exuded a classic style, class and constant comfort associated with ACCOR. Some guests were disappointed by the bathroom and toilet facilities, which they felt didn't meet the standard of a 4-star hotel. Despite the mixed reviews, some guests were pleasantly surprised by the hotel and enjoyed their stay.

Business

Are you a business traveler looking for a comfortable and convenient stay in Lyon? Look no further than Hôtel Mercure Lyon Centre Lumière. This hotel is perfect for those on one-night work stays or for those who need a comfortable place to unwind after a long day of work. Guests have praised the professional, courteous and caring staff at all levels, making for a welcoming and productive stay. The hotel's location is also a big plus, right next to offices where many guests have work missions. The meeting room is available for breakfast and guests can even pay with vacation checks. With a great price for a pleasant Mercure hotel, it's no wonder that Hôtel Mercure Lyon Centre Lumière is a top choice for business travelers. RAS, or "rien à signaler" (nothing to report), sums up the overwhelmingly positive reviews for this hotel. Book your stay now and experience the convenience and comfort of Hôtel Mercure Lyon Centre Lumière.

No, Hôtel Mercure Lyon Centre Lumière doesn't have any pool.

No, a spa isn't available at Hôtel Mercure Lyon Centre Lumière.

Yes, Hôtel Mercure Lyon Centre Lumière welcomes dogs.

Yes, parking facilities are available at Hôtel Mercure Lyon Centre Lumière.

No, Hôtel Mercure Lyon Centre Lumière doesn't have a gym.

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