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Boscolo Lyon Hotel & Spa

Lyon , 11 Quai Jules Courmont (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Boscolo Lyon Hotel & Spa is a luxurious and well-located hotel that offers a great bed and stylish decor. The staff is friendly and helpful and the spa and pool area are wonderful additions to the hotel's amenities. While the breakfast receives mixed reviews, the dinner experience is positively reviewed by guests. The rooms are spacious and well-furnished, although some guests noted cleanliness issues. Overall, the hotel provides a comfortable and enjoyable stay with many guests praising the attentiveness of the staff and the hotel's luxurious feel. While some reviewers felt it fell short of its five-star rating, the majority of guests enjoyed their stay and would return.
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Categories

Luxury Hotel

Hotel for Honeymoon,

Hotel with Spa,

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking,

Accessible Hotel

5-Star Hotel

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Superior Double Room with Free access to Spa This double room has a soundproofing, minibar and bathrobe. The spa is accessible without reservation from Monday to Friday and by reservation on weekends and during school holidays. Free access to the Spa

Executive Double Room with Free access to Spa This double room features a tile/marble floor, sofa and bathrobe. Free access to the Spa

One-Bedroom Suite with Free access to Spa This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views. The unit has 1 bed.

Deluxe Double Room with Free access to Spa This double room features a minibar, tile/marble floor and soundproofing. Free access to the Spa

Deluxe Double Room with River View with Free access to Spa This double room has a bathrobe, soundproofing and sofa. Free access to the Spa

Executive Double Room with River View with Free access to Spa This double room features a tile/marble floor, bathrobe and soundproofing. Free access to the Spa

Junior Suite with Free access to Spa This suite has air conditioning, soundproofing and flat-screen TV. Free access to the Spa

Junior Suite with River View with Free access to Spa This suite features a soundproofing, air conditioning and satellite TV. Free access to the Spa

About Boscolo Lyon Hotel & Spa

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Guest Reviews

8.4

Very Good

Location

The Boscolo Lyon Hotel & Spa is a prime location for exploring Lyon on foot or by public transport. It's situated between the Rone and Saone rivers, next to the old town. Guests can easily visit major attractions as well as enjoy nearby shops and restaurants. The staff is friendly and helpful and the interior design and decor of the hotel is beautiful. The pool and spa are wonderful additions to the hotel's amenities. The river side rooms offer a perfect view. Overall, the hotel is considered to be in a great location, ideal for both work and leisure.

Breakfast

The breakfast at 'Boscolo Lyon Hotel & Spa' receives mixed reviews from guests. Some guests find the breakfast options to be limited and not worth the high price, while others praise the variety and quality. Some particular items like yogurt and tiramisu are singled out for their deliciousness. Guests enjoy the comfortable breakfast room but note that the service can be lacking at times. The buffet offerings are described as mediocre or not entirely gourmet and some guests complain about empty trays or having to ask for refills. However, the breakfast hours are extended, allowing for a leisurely meal even for late sleepers. Breakfast served as brunch is also noted positively. Overall, the quality of the breakfast is deemed less impressive than the hotel's five-star rating would suggest and some guests find it too expensive, but others do find it extra and of international level.

Dinner

The dinner experience at Boscolo Lyon Hotel & Spa was overall positively reviewed by guests. Many praised the excellent cuisine and quality of the food, particularly at the Italian restaurant, although some comments mentioned that it was a bit pricey. Guests who were unable to dine at the hotel restaurant were disappointed, as it seemed to be of excellent quality. Even on special occasions like Christmas, guests enjoyed their meals. However, a few negative comments pointed out issues like limited options for late-night room service and some dishes with average quality or overly salty or cooked pasta. Overall, the dining experience at Boscolo Lyon Hotel & Spa seems to be a highlight of many guest's stays.

Rooms

The Boscolo Lyon Hotel & Spa offers excellent and spacious rooms with comfortable bedding and great room service. Guests praise the stylish and clean decor, as well as the well-equipped facilities, including a hammam on the 6th floor. Some rooms have nice views and are very quiet, providing a good night's sleep. However, some guests noted that the rooms may feel slightly outdated with stains on the carpets and walls. The hotel's location is also praised as convenient and the staff is discreet and respectful. Some guests also mentioned issues with cleanliness and lack of professionalism among some staff members. Despite some minor drawbacks, the Boscolo Lyon Hotel & Spa provides a comfortable and enjoyable stay.

Beds

Boscolo Lyon Hotel & Spa boasts some of the most comfortable beds around. Guests rave about the gran lit and super comfy bedding. The rooms are spacious, well-furnished and modern, making for a great night's sleep. Even though some guests found the pillows to be rock hard, the general consensus is that the beds are 5*. The hotel is conveniently located and offers quiet rooms with views of a peaceful courtyard. In short, if you're looking for a restful stay in Lyon, look no further than Boscolo Lyon Hotel & Spa.

Cleanliness

Guest reviews of the Boscolo Lyon Hotel & Spa are generally positive when it comes to the cleanliness of the hotel. Many reviewers described their rooms as clean and tidy with some using phrases like "beau, propre, agréable" (beautiful, clean, pleasant) to describe their experience. However, some guests did note that areas such as the bathroom and carpets could have been cleaner with a few guests reporting stains and dirty floors. Some reviewers also mentioned that certain areas like the spa could use more attention when it comes to cleanliness. Overall, while there were a few complaints about cleanliness, the majority of guests seemed to be satisfied with the hotel's tidiness.

Staff

The staff at Boscolo Lyon Hotel & Spa received high praise from guests for their professionalism, helpfulness, kindness and friendliness. Many guests singled out the reception and concierge staff for their excellent service, while others noted the courteous and respectful staff in the rooms and spa. One guest mentioned the exceptional service of Daniele, the hotel's concierge. Although a few guests mentioned some less than satisfactory interactions with certain staff members, the majority praised the overall quality of the staff. The hotel's location and the attentiveness of the staff were also mentioned positively. Overall, guests found the staff to be friendly, helpful and attentive, making for a pleasant stay at this beautiful hotel.

Spa

The Boscolo Lyon Hotel & Spa has a great spa that is a big plus for guests. The pool and spa area are wonderful and many enjoyed massages at the spa. While some felt the spa was too small and lacked interest, others found it to be a highlight of their stay. Access to the spa is regulated by hour, which some found personalized and helpful in avoiding large crowds. The spa was generally regarded as clean and quiet. While some felt it was too small for a 5-star hotel, others called it a marvel. The pool was described as a dream and the relaxation areas cozy. Some felt the spa hours could be more flexible and that a Jacuzzi was missing. However, most agreed that the spa and massage services were of very good quality. Overall, the spa and pool area were a highlight for many guests staying at this well-located and beautifully designed hotel.

Pool

The Boscolo Lyon Hotel & Spa boasts a beautiful pool that guests absolutely loved. The water temperature was mostly good, though a few guests mentioned that it was a bit too cold. The pool was described as cozy and dreamy and many guests enjoyed taking a dip. Some wished that there was a jacuzzi, but overall, the pool and spa were wonderful. The staff were friendly and helpful and the hotel's interior design and furnishings were beautiful. Additionally, the hotel is ideally located for exploring Lyon and its gastronomy.

5 Star

The Boscolo Lyon Hotel & Spa is a well-located, comfortable hotel with a great bed and stylish decor, but some reviewers felt it fell short of its five-star rating, particularly in terms of facilities and services. The breakfast buffet and in-room breakfast were not up to standard and the Italian restaurant was expensive with poor service. Some reviewers also noted cleanliness issues, a lack of attention to detail and the need for improvements to amenities such as towel holders and bathroom design. Despite these shortcomings, the price was reasonable for a five-star hotel and many guests enjoyed their stay and would return.

Luxury

The Boscolo Lyon Hotel & Spa is a luxurious establishment, boasting a 5-star rating, which ensures attention to every detail and a high level of service. The hotel is visually stunning with spacious and comfortable rooms that have been thoughtfully equipped. They offer a prime location and an exclusive address in Lyon. While some guests found certain aspects of their stay, such as the breakfast quality or room cleanliness, to be lacking, the overall impression of the hotel was one of luxury and opulence. However, a few guests didn't see the difference between a 4 and 5-star hotel, but for most, the hotel was truly deserving of its rating.

Yes, Boscolo Lyon Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Boscolo Lyon Hotel & Spa.

Yes, Boscolo Lyon Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Boscolo Lyon Hotel & Spa.

No, Boscolo Lyon Hotel & Spa doesn't have a gym.

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