Macdonald Elmers Court Hotel
Please select your travel dates to see rates and availability
Info
Summary of reviewsOverall, the Macdonald Elmers Court Hotel is praised for its fantastic location, particularly for those visiting the Isle of Wight or exploring the New Forest. The breakfast and dinner offerings receive mixed reviews with some guests enjoying the variety and quality while others found them to be average or overpriced. The rooms are generally spacious and comfortable with some needing updating, while cleanliness is a major concern for guests. The helpful and friendly staff receive consistent praise and families are catered to with a variety of activities and spacious family rooms. The beds are a mixed bag with some guests finding them extremely comfortable while others report discomfort and even bed bugs. The hotel caters well to guests with disabilities, though some areas may require updating. The outdoor pool area is beautiful but could benefit from better maintenance. Overall, the hotel's tranquil grounds, fine architecture and leisure amenities make for an overall enjoyable stay, especially for families and those seeking a great location.
Show moreRead review summaries for all categories
Categories
The Macdonald Elmers Court Hotel in the New Forest offers guests a peaceful escape with its idyllic spa facilities. The spa offers an array of indulgent ELEMIS treatments, including facials, deep tissue massages and beauty treatments. Guests can also relax in the pool or thermal facilities. The spa therapists can recommend the perfect products for guests to continue their spa experience at home. The spa overlooks the Solent Coast and provides a perfect country retreat. A range of massage and body treatments are available, with treatments tailored to each individual's needs and skin type. Nail treatments, beauty treatments and eye lash and eyebrow services are also available. The spa provides a relaxing oasis for guests to unwind and rejuvenate.
Resort with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Resort with Tennis Courts
Room Types
About Macdonald Elmers Court Hotel
Guest Reviews
The Macdonald Elmers Court Hotel boasts a fantastic location according to guests with many describing it as lovely, great and splendid. The grand building and attractive setting are also highlighted by guests with many enjoying walks around the outdoor grounds. The hotel's location is perfect for those taking the ferry to the Isle of Wight or exploring the New Forest with the town of Lymington only a short walk away. However, some guests noted that during colder months, the location could be inconvenient as the heating was not always adequate. Overall, the hotel's location is a standout feature praised by many guests.
Guests have mixed reviews about the breakfast at Macdonald Elmers Court Hotel. Some have called the breakfasts excellent with plenty of choice from the buffet and both continental and cooked options available. Guests also enjoyed the fresh fruit and good bread. However, others have found the breakfast to be average or poor in quality and variety with some dishes being cold or not very appealing. Some guests even had to go to the sports/swimming pool building for breakfast, which they found to be a waste of the beautiful views outside. Overall, there is a good selection of facilities available at the hotel, including a leisure club, restaurant and bar and those who enjoyed the breakfast praised it for its exceptional variety and quality.
Guests at the Macdonald Elmers Court Hotel had mixed experiences with the hotel's dinner offerings. Some found the food to be tasty and well-presented, while others felt it was average or overpriced. A few guests opted to eat elsewhere, citing limited options and high prices. The main restaurant was described as trying to be fine dining, but falling short in some guests' opinions. The atmosphere and service also received mixed reviews with some describing the restaurant as "soulless" and the service as slow. However, others enjoyed their dining experiences, particularly those who dined in the "posh" restaurant and enjoyed the scallops. Some guests had issues with the quality of the food, particularly the desserts and felt that the prices did not match the quality. Overall, it seems that opinions on the dinner at the Macdonald Elmers Court Hotel varied greatly depending on the guest's individual experiences.
Macdonald Elmers Court Hotel offers accommodation units that are spacious and set in a lovely location. While some rooms were dated and in need of repair, others were modern and well-appointed. Guests praised the spacious and comfortable rooms with many mentioning features such as massive beds, small kitchen areas and coffee machines. However, some guests were disappointed with the dated and tired rooms with issues such as stained curtains and non-working TVs. Additionally, some guests were surprised to find themselves staying outside the main building in chalet-style accommodation, which was adequate but lacked privacy. Despite these issues, many guests enjoyed their rooms and praised the hotel's location and setting.
The Macdonald Elmers Court Hotel is a mixed bag when it comes to beds. While some guests found their beds to be extremely comfortable, others reported the opposite with one guest even complaining of bed bugs. Many beds are made by pushing two single beds together with mixed results. Some report a mega comfy or massive bed, while others found them uncomfortable, including the pillows. The hotel does offer an option to pay for an upgrade to a luxury room, but this may only result in two single beds pushed together and marketed as a king bed. However, many guests found their rooms to be clean and spacious with comfortable beds. Just be cautious of potential discomfort and bed bugs and consider upgrading carefully.
As we read through the reviews of Macdonald Elmers Court Hotel, it becomes clear that cleanliness is a major concern for guests staying here. While some guests describe the rooms as clean, spacious and comfortable, others mention cobwebs, insects and even mould in the bathrooms. The furnishings in some rooms are described as grubby and the carpet is not always clean. The hotel's leisure facilities receive mixed reviews—some guests praise the clean changing rooms and pool, while others describe the sauna as smelly and the pool area as dirty. While some guests note that the hotel grounds are nice, others describe the outdoor pool as needing a clean. Overall, it seems that guests were left with mixed feelings about the hotel's cleanliness with some finding it spotless and others describing it as poor or even "manky".
Guests consistently praise the helpful and friendly staff at the Macdonald Elmers Court Hotel. Many mention that every single staff member they encountered was polite, friendly and willing to help. Exceptional service is highlighted not only in the hotel's reception and restaurant areas but also in the gym and leisure facilities. However, a few guests note that some staff members in the restaurant and bar could be cold or pretentious. In general, though, reviewers agreed that the staff at this hotel were attentive, professional and made their stay pleasant. Furthermore, many guests appreciated how quickly staff responded to their queries or concerns. The hotel's tranquil grounds, fine architecture and leisure amenities make for an overall enjoyable stay.
The Macdonald Elmers Court Hotel offers an enjoyable spa experience with good facilities including a steam room, pool and jacuzzi. However, some guests found the spa lacking with treatments feeling rushed and staff uncommunicative. The spa pool is advertised but does not exist as a separate entity from the swimming pool and there were complaints of children overcrowding the facilities. Guests appreciated the convenience of having their room close to the spa and enjoyed the indoor spa complex. The spa booking process is in need of improvement and some felt that the spa lacked a relaxation room. Despite some issues, overall, the hotel's pools and leisure centre were considered to be a great bonus.
Guests have lots to say about the swimming pool at Macdonald Elmers Court Hotel. Generally speaking, they enjoy it and find it pleasant with many describing it as lovely or even beautiful. Some guests note that the pool is a great size and that it was warm during their visit. However, there are some drawbacks, such as the number of children in the pool at peak times, which can be overwhelming for some. Additionally, some guests found the poolside to have an unfinished look or to be a bit dated. Some visitors also had issues with the cleanliness of the outdoor pool area, which they felt could have been better maintained. Overall, guests seem to appreciate the complimentary use of the pool, as well as the other leisure facilities like the sauna and steam room, but there are some areas in which the hotel could do better - such as by having specific hours when children are not allowed to use the spa facilities.
The Macdonald Elmers Court Hotel is highly recommended for families looking for a wonderful getaway. The hotel offers a variety of activities for kids, including a playground in the huge garden, a gym and a pool that both parents and their children can enjoy. However, at peak times, the pool can be overcrowded with children. The family rooms are spacious with mini bunk beds for young kids and a cot bed available upon request. There's also a pushchair for families to use during their stay. The hotel staff are polite and helpful, accommodating to families' needs. The breakfast buffet offers pastries that are a favorite among the kids. But, some reviews suggest that the children's desserts served without utensils can be messy. The hotel's cocktail bar allows kids to have fun while parents enjoy their drinks. While the spa facilities are pleasant, some guests suggest having specific hours when children are not allowed to use the pool as it can become difficult to relax. The hotel offers good value for money compared to other accommodations in the area. The beautiful surroundings of the New Forest make for a fantastic family stay and the hotel is child-friendly, making it an excellent option for families looking for a good-quality hotel. Overall, most guests seem to have had a lovely time, but some suggest that the bunk beds in the family room may not be big enough for some children. Additionally, some guests have mentioned a noisy family in the main garden on Sundays.
The Macdonald Elmers Court Hotel caters well to guests with disabilities with accommodating staff reserving ground floor rooms and disabled parking available. While some rooms may lack adequate natural light, the hotel's proximity to the ferry terminal and town quay is a plus. However, guests should beware of potential maintenance issues such as leaking toilets and non-functional plug sockets. Some guests have also noted that upstairs rooms may not be suitable for disabled guests and that some rooms may require updating.
The Macdonald Elmers Court Hotel boasts a beautiful outdoor pool area with plenty of space to lounge and relax. However, some guests noted that the pool itself was not always well-maintained. From green slime to leaves and general grubbiness, it seems that the outdoor pool could benefit from some extra attention when it comes to cleaning. Despite this, there were still plenty of positive reviews of the pools overall with many guests describing them as great or lovely. If you don't mind a slightly dirty pool, the outdoor space and multiple bars might make up for it.
Yes, Macdonald Elmers Court Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Macdonald Elmers Court Hotel.
No, Macdonald Elmers Court Hotel doesn't allow dogs.
No, parking facilities aren't available at Macdonald Elmers Court Hotel.
Yes, Macdonald Elmers Court Hotel has a gym.
