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Best Western Plus Paramount Hotel

Lusaka , 8018a Great East Road (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Plus Paramount Hotel is a standout option for travelers looking for a centrally located, clean and comfortable stay in Lusaka. Guests frequently praise the hotel's location, exceptional staff and high levels of cleanliness throughout. The breakfast is a highlight, offering an extensive range of tasty options. The dinner menu is well-received with a focus on quality and variety. The pool area is a perfect spot to unwind with many guests commenting on the beauty and cleanliness of the area, despite some guests pointing out noise levels from music. Rooms are spacious with comfortable beds, making them a perfect place to rest after a long day. While there are some minor negatives such as limited selection of breakfast and dinner meals, lack of plug points in rooms and older towels, these are outweighed by the overall positive experience reported by guests.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard King Room - Non-Smoking This double room's standout feature is the private pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 1 bed.

Superior Double Room This double room's special feature is the private pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a refrigerator, a microwave and a tea and coffee maker. The air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

King Suite with Jacuzzi The hot tub and private pool are the standout features of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Twin Room with Courtyard View - Non-Smoking The private pool is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Twin Room with City View - Non-Smoking Guests will have a special experience as this double room features a private pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as pool views. The unit offers 2 beds.

Standard King Room with Courtyard View - Non-Smoking Guests will have a special experience as the double room features a private pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

About Best Western Plus Paramount Hotel

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Guest Reviews

8.4

Very Good

Location

The Best Western Plus Paramount Hotel is highly praised for its location by guests. Conveniently located on the Great East Road, the hotel is accessible to both the city center and many strategic business and government offices. Guests have noted the good price-quality ratio and the ease of communication with the reception. The location is an attraction in itself, being beautiful and with a clean environment. It is also convenient and easy to find. The hotel is ideally located close to shops, the LEVY Mall and the bus station for those traveling to Livingston, Copperbelt and other destinations. Although located close to the city, the hotel is in a good quiet environment. Overall, the location is central, accessible and convenient for both business and leisure travelers.

Breakfast

Guests at the Best Western Plus Paramount Hotel seem to be quite satisfied with the breakfast offerings. The breakfast has been described as having a wide variety of items with guests enjoying choices such as fresh fruit, cold meats and cheeses, hot items, freshly cooked eggs, omelets, toast, croissants, sweet cakes and plenty of fresh juice and fruits. Many guests have called the breakfast excellent, extensive and one of the best they've ever had. Some guests have also noted that the food in the restaurant, especially the Chinese and Indian options, is very good. However, a few guests have commented that the breakfast was not great with limited choices and poor quality. Overall, guests seem to appreciate the large choice and pleasant food, making breakfast a highlight of their stay at the hotel.

Dinner

Guests at the Best Western Plus Lusaka Grand Hotel have mostly positive things to say about the hotel's dinner offerings. Many praise the good quality and variety of the meals with highlights including wood-fired pizza and freshly cooked dishes from the grill. The menu is said to cater to all tastes and dietary requirements and the service during dinner is exceptional. Some guests do note that the restaurant has a limited selection of food and that some of the main meals were only average in quality. However, overall the evening meals receive high marks with several reviewers calling them "excellent" or "great". The option to dine by the pool is also appreciated by guests. There are a few negative comments about the bacon and chicken livers and some guests report that the restaurant was undergoing construction during their stay, which limited the menu options. Some guests found the formal dress code for dinner and lunch awkward, but overall diners seem pleased with the quality and value for money of the restaurant.

Rooms

Best Western Plus Paramount Hotel boasts of pretty decent rooms that are well-maintained and clean. The rooms are spacious and come with comfortable beds and cushions. Some guests pointed out that there were not enough plug points in the room and the Presidential suite could use some work and thorough cleaning. However, the cleanliness of the hotel was generally praised as being spotless. Guests also appreciated the good shower in the room and the hotel's location. The staff was friendly and helpful and their services in addition to the breakfast, lobby and swimming pool were commendable. Despite a few negative comments about noisy hallways and faulty bathroom units, guests generally had good things to say about the clean and spacious building and compound. If you're looking for reasonably priced and comfortable rooms, Best Western Plus Paramount Hotel could be the perfect place for you.

Beds

The Best Western Plus Paramount Hotel is a comfortable stay overall with comfortable beds being one of the highlights of the hotel. While a smoking floor detracted from the experience for some guests, the comfortable mattresses and well-made beds made up for it. Though some reviewers mentioned problems with cleanliness, the majority of guests found the beds to be clean and comfortable. A few guests found the beds to be a bit hard, but the staff was willing to accommodate their needs by providing a new room with a better bed. Overall, the beds were described as comfortable and the perfect place to rest after a long day of exploring Lusaka.

Cleanliness

If you're looking for a hotel in Lusaka that is known for its cleanliness, the Best Western Plus Lusaka Grand is a great option. Many guests rave about the high standard of cleanliness throughout the hotel with some even describing it as spotless. The pool and pool bar are also mentioned as being particularly clean and well-maintained. While a few reviewers mentioned some areas that could use some touch ups, overall guests were impressed with the modern and clean feel of the hotel. The friendly and helpful staff also contribute to the clean and comfortable atmosphere. However, a few guests noted issues with older towels that didn't look or smell clean and some did mention that certain areas, such as the guest toilets downstairs or the corridors, were unclean. Overall though, the Best Western Plus Paramount Hotel provides a clean environment for travelers to enjoy.

Staff

The staff at Best Western Plus Paramount Hotel have left a lasting impression on guests. The courteous and professional team offer exceptional service and a warm welcome with friendly staff who are always willing to help. Many guests appreciate the staff's kindness and willingness to accommodate their needs. From the front desk to the restaurant, the staff is attentive and helpful with some guests even calling out specific team members for their awesome service. However, a few guests noted that there may be tension between staff and management on occasion. Overall, the friendly and efficient staff contribute to a great stay at this hotel.

Wi-Fi

If you're a digital nomad, you'll be pleased to know that the Best Western Plus Paramount Hotel offers free high-speed Wi-Fi throughout the hotel. While some guests reported variable connectivity, overall the internet connection was fast, stable and reliable. On the downside, some guests had issues connecting their smart TV or experienced slow or bad Wi-Fi throughout the hotel. However, the hotel provides one login per device, so if you have multiple devices, you may need to request additional logins. All in all, the hotel's Wi-Fi service is good and should meet the needs of most travelers.

Pool

If you're looking for a relaxing and enjoyable swimming experience during your stay at Best Western Plus Paramount Hotel, the pool area is a great place to be. With an inviting environment and friendly service from the staff, you can enjoy the pool while sipping on your favourite drink. Though some guests complained about slow service and noisy bar area, the general consensus is that the pool is amazing and well-maintained. It's a perfect spot to unwind after a long day of exploring the city. Even though the pool is located near the road, guests hardly hear the traffic. The cleanliness of the pool area and environment is commendable. Some guests, however, mentioned that the pool is too deep for non-swimmers. Nevertheless, the pool area remains the favourite part of the hotel for many guests. Though some guests complained about the location of the pool in the middle of the parking lot or the noise levels from pool music, the beauty and cleanliness of the area cannot be denied. The French review highlighted a complaint of unclear water in the pool, while the Norwegian review mentioned that the pool area was well-kept but not very sheltered. Overall, the pool area is a great part of the hotel to relax and enjoy a drink or a swim.

Yes, Best Western Plus Paramount Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Best Western Plus Paramount Hotel.

No, Best Western Plus Paramount Hotel doesn't allow dogs.

Yes, parking facilities are available at Best Western Plus Paramount Hotel.

Yes, Best Western Plus Paramount Hotel has a gym.

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