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Summary of reviewsHotel Quinta del Descanso is highly praised for its serene location, where guests find the peaceful setting ideal for relaxation. Its positioning strikes a balance, as it is accessible yet sufficiently removed from the central bustle with convenient transport links enhancing its appeal. The overall pricing is seen as fair for the quality of service provided, reinforcing positive impressions about the location and facilities.
The rooms are lauded for their cleanliness and spaciousness. Many guests appreciate the bright atmosphere and comfort, especially in rooms with balconies. These aspects, coupled with reasonable pricing, make the hotel an attractive choice for many travelers. However, some issues such as insufficient lighting, security concerns and occasional insect sightings may detract from the experience for a few guests.
Cleanliness elicits mixed reviews. While many areas, including certain rooms and common spaces, are well maintained, other areas like the pool, lounge chairs and dining spaces often fall short in terms of upkeep. Recurring maintenance issues, such as poorly cleaned sheets and cockroach problems, suggest there's room for improvement in maintaining consistent hygiene throughout the hotel.
The staff generally receive high marks for their friendliness and attentiveness. Guests consistently praise the receptionists, particularly during the daytime, for their excellent service. However, the night shift staff occasionally attract criticism for being less attentive and sometimes unfriendly, highlighting a disparity in service quality depending on the time of day.
The pool, while a notable amenity, often disappoints due to cleanliness concerns. Guests frequently note murky water and neglected maintenance of the pool area, indicating that more diligent upkeep is needed to meet guest expectations.
Beds at the hotel garner positive feedback for their comfort, which contributes to a relaxing stay for many. Nevertheless, issues with spring deformities and occasional cleanliness concerns, such as stained sheets, indicate that some quality control improvements could enhance guest satisfaction even further.
Overall, Hotel Quinta del Descanso is appreciated for its tranquil setting, comfortable rooms and friendly staff with cleanliness and maintenance being areas that require attention.
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