Crowne Plaza Liverpool City Centre, an IHG Hotel

Liverpool , , St. Nicholas Place, Pier Head (Show on Map)


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Info Crowne Plaza Liverpool City Centre is located right at Liverpool's waterfront at the popular Prince's Dock and close to all major city attractions. It offers luxurious rooms, a high-class restaurant and cocktail lounge as well as a gym, a swimming pool and a sauna, providing guests with everything they need for the most relaxing stay. Overlooking River Mersey and being in close proximity to many major attractions, this hotel is an ideal choice whether you are travelling for leisure or for business.
Summary of reviewsCrowne Plaza Liverpool City Centre, an IHG Hotel, is a great choice for those looking for a hotel with an amazing location in Liverpool. Guests rave about the hotel's central location with attractions like Liverpool One and the docks only a stone's throw away. The breakfast is consistently mentioned as a highlight of guests' stays, alongside the location and accommodation. The rooms generally meet guests' expectations and are a good base for exploring Liverpool. Guests have consistently praised the cleanliness of the hotel and the friendly and helpful demeanor of the staff. The gym and pool facilities are highly praised, although the pool received mixed reviews. Guests have mixed opinions about the parking facilities and the beds received mixed reviews as well. Overall, the hotel provides a comfortable and enjoyable stay for guests.
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Hotel with Swimming Pool
The hotel features a 18-meter indoor swimming pool and a whirlpool, which can be used by guests next to the gym and sauna.

  Heated Pool    Indoor Pool  


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Room Types
Suite with Club Lounge Access Luxurious room with waterfront views and separate lounge area. Club Lounge access, including free snacks and drinks from 17.00 until 19.00.

Double Room This air-conditioned room features an LCD TV with Sky channels and bathrobes.

Family Room (2 Adults + 2 Children) This room includes 2 double beds and can accommodate 2 adults and 2 children (12 years and under).

King Room with Club Lounge Access With waterfront views, this air-conditioned room features a king-size bed and a work desk. This room also has Club Lounge access, serving complimentary canapes, wine and beer from 17.00 until 19.00 each evening and a light continental breakfast each morning. Please note that this is an adult-only facility.

Double Room with Waterfront View This contemporary room features a view over the river, wooden furnishings, and luxury Egyptian cotton linen. The room offers a flat-screen TV and WiFi.

Family Room with Waterfront View (2 adults & 2 children) This room includes 2 double beds, with a guaranteed waterfront view, and can accommodate 2 adults and 2 children (12 years and under).

Standard Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a shower. The air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle. The unit has 1 bed.

One-Bedroom King Suite with River View Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The air-conditioned suite provides a flat-screen TV with cable channels, executive lounge access, a seating area, a wardrobe as well as river views.

About Crowne Plaza Liverpool City Centre, an IHG Hotel
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Guest Reviews
8.5
Very Good
Location
If you're looking for a hotel with an amazing location in Liverpool, look no further than Crowne Plaza Liverpool City Centre, an IHG Hotel. Guests raved about the hotel's central location with attractions like Liverpool One and the docks only a stone's throw away. Many reviews also mentioned the stunning views of the Liver Building and Albert Dock from the hotel. With so many tourist sites within easy reach, it's the perfect base for exploring the city. Guests praised the friendly staff and some even mentioned the convenient parking. Whether you're in town for shopping, museums or restaurants, this hotel delivers on location. Stay right on the water's edge or explore the pier while you're at it. With such a great location, you'll get to anywhere you need to go in no time flat.

Breakfast
The breakfast at Crowne Plaza Liverpool City Centre, an IHG Hotel, receives overwhelmingly positive reviews from guests. It is said to be excellent with great quality and a good range of items available in the buffet. Guests love the choice that is available and many describe it as yummy, fantastic and outstanding. The breakfast is consistently mentioned as a highlight of guests' stays, alongside the location and accommodation. There are lots of options to choose from and the food is regularly described as hot and tasty. Some guests do say that the breakfast is good but not exceptional and a few note that it is scandalous not to include breakfast in the room price. However, overall, the reviews are extremely positive with guests being impressed by the variety and quality of food available at breakfast.

Rooms
Guests at the Crowne Plaza Liverpool City Centre, an IHG Hotel, are largely satisfied with the state of the rooms. Many describe them as clean and comfortable with nice decor and good facilities, although some note that they can be slightly dated in places. The Furlong suite stands out as a particular highlight. Guests appreciate the comfort and cleanliness of the rooms, as well as little touches like quality towels. Some report issues like noise from air conditioning units or a lack of a fridge, but these seem to be relatively rare. Overall, while there are some areas for improvement, the rooms generally meet guests' expectations and are a good base for exploring Liverpool.

Beds
The guests at Crowne Plaza Liverpool City Centre, an IHG Hotel, had mixed reviews about the beds. However, the majority of them appreciated the comfortable and cozy feel, thanks to the lovely bed linen and pillows. Some guests even highlighted the bed's large size that accommodated their tall build perfectly. On the other hand, a few guests found the bed to be hard and uncomfortable to sleep in. Nevertheless, one thing that guests unanimously agreed upon was the cleanliness of the rooms paired with a good breakfast that added to the comfort of their stay.

Cleanliness
Guests have consistently praised the cleanliness of the Crowne Plaza Liverpool City Centre in their reviews. They have described the hotel as being well-maintained throughout with clean rooms and common areas. Some guests have noted that the hotel's waterfront views are particularly clean. Rooms have been described as clean, comfortable, spacious and welcoming. The hotel's breakfast and restaurant have also been praised for their cleanliness. A small number of guests have noted that their room was not clean or needed a good clean, but overall guests have been satisfied with the hotel's cleanliness. Some guests have also mentioned the hotel's good organization, location and comfortable beds.

Staff
Guests of Crowne Plaza Liverpool City Centre, an IHG Hotel, have consistently praised the hotel staff for their friendly and helpful demeanor. From the moment of arrival, guests are met with welcoming and attentive staff who go out of their way to make their stay enjoyable. Reviewers particularly highlight the helpfulness of the reception and concierge staff, as well as the friendly and well-trained employees in the restaurant and bar areas. Some specific staff members have also been mentioned by name, such as Robin, Frank, Eddie, Kristina and Samantha, for their outstanding service. The hotel's location is also praised, but it is the staff that guests consistently say make this a great place to stay.

Gym
The Crowne Plaza Liverpool City Centre, an IHG Hotel, seems to provide an exceptional leisure experience for its guests. The gym and pool facilities are highly praised with some guests even calling it excellent. The leisure facilities in general received great feedback, including the spa and sauna. The gym itself is described as nice and well-ventilated while also being quiet during some guests’ visits. Guests were also happy to note that the hotel’s great breakfast was paired with these amazing leisure facilities. Overall, the Crowne Plaza Liverpool City Centre seems to be an ideal place for any fitness enthusiast or leisure-seeker.

Pool
Guests at the Crowne Plaza Liverpool City Centre, an IHG Hotel, have mixed opinions about the hotel's pool and spa facilities. Some guests described the pool as lovely and fantastic, while others found it crowded and not up to standard. Reviewers mentioned that the spa facilities, including the sauna, jacuzzi and steam room, were excellent. However, some guests reported that the pool and lockers needed refreshing and the pool area felt dated and unhygienic. It's also worth noting that some reviewers were not aware that they needed to book the swimming pool in advance and others found it challenging to secure a spot due to high demand. Overall, the fitness suite and pool received mixed reviews with some guests enjoying it and others hoping for a refresh.

Parking
Guests have mixed opinions about the parking facilities at Crowne Plaza Liverpool City Centre, an IHG Hotel. While some appreciate the convenience of on-site parking and the secure location, others find the fees to be too expensive with some feeling that the charges are unreasonable and even a rip-off. The car park itself is described as large enough with plenty of disabled parking, but some guests find the spaces to be too small and difficult to maneuver in. Some guests also criticize the hotel for misleading them about the parking charges, while others appreciate the location and electric car charging facilities. Despite some negative reviews, the hotel provides on-site parking, which may be useful for guests who choose to drive to the hotel.


Yes, Crowne Plaza Liverpool City Centre, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Crowne Plaza Liverpool City Centre, an IHG Hotel.

No, Crowne Plaza Liverpool City Centre, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Liverpool City Centre, an IHG Hotel.

Yes, Crowne Plaza Liverpool City Centre, an IHG Hotel has a gym.
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