Maistrali hotel is known for its exceptional and genuine hospitality, where the friendliness and kindness of the staff, especially the owner Babis, has won over many guests' hearts. From warm welcomes to going above and beyond to provide the best possible stay, the staff's excellent and welcoming service has created a relaxed and cared-for environment. They are described as being incredibly helpful, sweet, lovely and always available to provide useful information and make guests feel comfortable. The staff speaks various languages, including French and English, making communication seamless for non-Greek speaking guests. There have been complaints about rude staff, but they appear to be isolated incidents. Overall, the hotel's staff is known for its great service, hospitality and willingness to help guests in any way possible.
