De France by Thermalhotels
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Summary of reviewsDe France by Thermalhotels in Leukerbad is highly valued for its superb location, providing immediate access to amenities, ski lifts and scenic mountain views. The direct underground walkway to the Alpentherme facilities is a standout feature, praised for its convenience and enhancing guests' relaxation experiences. The village charm and proximity to restaurants, public parking and recreational centers make it an appealing destination for travelers.
The hotel’s breakfast offerings receive significant acclaim for their variety and quality. Guests describe the breakfast buffet as hearty, varied and plentiful, though there are sporadic mentions of inconsistent service and quality. Despite these occasional issues, breakfast generally exceeds expectations.
Dining experiences at the hotel are mixed. While some guests enjoy excellent meals, many find the dinner service lacking, noting issues with food quality, limited menu options and slow service, particularly troubling for families. The atmosphere of the restaurant and the overall dining service often fail to meet the standards expected of a four-star hotel.
Rooms at De France by Thermalhotels are spacious and comfortable with large beds and modern renovations appreciated by many. While cleanliness and comfort are generally praised, some rooms show signs of being outdated with issues like mold, unpleasant odors and worn-out carpets. The lack of air conditioning and limited power outlets are minor inconveniences, but newly renovated rooms and those with beautiful views offer good value for money.
Cleanliness within the hotel is a mixed bag. Many guests commend the comfortable, well-maintained rooms and clean beds. However, some visitors encounter significant cleanliness issues, including dirty bathrooms, mold, hairs in beds and poorly maintained public areas. The infrastructure often feels old and not up to the expected standard of a four-star establishment.
The staff at the hotel are predominantly friendly and welcoming, especially noted at the thermal bath and pool. Reception staff receive praise for their politeness and multilingual abilities. Despite this, some guests encounter unhelpful or unfriendly behavior, particularly in the restaurant with occasional language barriers and perceived demotivation among staff.
The spa facilities are convenient due to direct access from the hotel with the thermal water providing soothing effects. Despite these advantages, the spa's outdated state and cleanliness issues disappoint some guests. Certain amenities are often non-operational and additional costs for spa use are noted as negatives.
The pool facilities, especially the thermal baths, are highly appreciated for relaxation with indoor and outdoor pools described as clean and enjoyable. However, maintenance issues, including non-functioning jets and occasional pool closures, detract from the experience.
Parking is conveniently close to the hotel, though not adjacent. Guests sometimes find the cost and small, limited spaces inconvenient. The bus service from the Leuk train station ensures easy accessibility for those using public transport.
The beds in the hotel are largely praised for their comfort and quality bedding, contributing to restful nights. While a few guests find the beds too hard or encounter cleanliness issues, the overall consensus is that the beds significantly enhance the positive experience, especially in relation to the thermal baths.
Overall, De France by Thermalhotels offers a relaxing stay with notable access to thermal baths and a picturesque location, though some areas such as dining, room maintenance and cleanliness need improvement to fully meet the expectations of a four-star establishment.
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The hotel’s breakfast offerings receive significant acclaim for their variety and quality. Guests describe the breakfast buffet as hearty, varied and plentiful, though there are sporadic mentions of inconsistent service and quality. Despite these occasional issues, breakfast generally exceeds expectations.
Dining experiences at the hotel are mixed. While some guests enjoy excellent meals, many find the dinner service lacking, noting issues with food quality, limited menu options and slow service, particularly troubling for families. The atmosphere of the restaurant and the overall dining service often fail to meet the standards expected of a four-star hotel.
Rooms at De France by Thermalhotels are spacious and comfortable with large beds and modern renovations appreciated by many. While cleanliness and comfort are generally praised, some rooms show signs of being outdated with issues like mold, unpleasant odors and worn-out carpets. The lack of air conditioning and limited power outlets are minor inconveniences, but newly renovated rooms and those with beautiful views offer good value for money.
Cleanliness within the hotel is a mixed bag. Many guests commend the comfortable, well-maintained rooms and clean beds. However, some visitors encounter significant cleanliness issues, including dirty bathrooms, mold, hairs in beds and poorly maintained public areas. The infrastructure often feels old and not up to the expected standard of a four-star establishment.
The staff at the hotel are predominantly friendly and welcoming, especially noted at the thermal bath and pool. Reception staff receive praise for their politeness and multilingual abilities. Despite this, some guests encounter unhelpful or unfriendly behavior, particularly in the restaurant with occasional language barriers and perceived demotivation among staff.
The spa facilities are convenient due to direct access from the hotel with the thermal water providing soothing effects. Despite these advantages, the spa's outdated state and cleanliness issues disappoint some guests. Certain amenities are often non-operational and additional costs for spa use are noted as negatives.
The pool facilities, especially the thermal baths, are highly appreciated for relaxation with indoor and outdoor pools described as clean and enjoyable. However, maintenance issues, including non-functioning jets and occasional pool closures, detract from the experience.
Parking is conveniently close to the hotel, though not adjacent. Guests sometimes find the cost and small, limited spaces inconvenient. The bus service from the Leuk train station ensures easy accessibility for those using public transport.
The beds in the hotel are largely praised for their comfort and quality bedding, contributing to restful nights. While a few guests find the beds too hard or encounter cleanliness issues, the overall consensus is that the beds significantly enhance the positive experience, especially in relation to the thermal baths.
Overall, De France by Thermalhotels offers a relaxing stay with notable access to thermal baths and a picturesque location, though some areas such as dining, room maintenance and cleanliness need improvement to fully meet the expectations of a four-star establishment.
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Hotel for Honeymoon
Hotel with Spa
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4-Star Hotel
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Hotel with Indoor Pool
Information provided by the hotelThe newly renovated 4-star Hotel de France by Thermalhotels is situated directly in the center of Leukerbad at the Dorfplatz, immediately next to the thermal bath Walliser Alpentherme. Free WiFi is provided on site.
The rooms are in modern and warm design with flatscreen TV, writing desk and sitting possibilities, minibar and a bathroom. For additional convenience there are slippers and bathrobes in the rooms.
Guests enjoy the hotel's own wellness area with indoor and outdoor pool, a grotto bath and will have complimentary access to the Walliser Alpentherme which is connected to the hotel via an underground path.
A rich breakfast buffet is offered daily with a variety of warm and cold selections. Gluten or Lactose free options are available upon request. The well-known Sacre Bon restaurant is allocated in the ground floor and offers a variety of Swiss, International, French, grill and seasonal dishes and half board.
Other points of interest include the Torrent cable car which is 200 yards away, Erli Tellerlift which is 650 yards away. Also the Sportsarena with Iceskating rink, Tennis court, Badminton court, Squash court and Minigolf course. The closest airport is Sion, reachable within 40 minutes by car. Geneva airport is reachable within a 2-hour drive and Zurich within 2.5 hours.
The rooms are in modern and warm design with flatscreen TV, writing desk and sitting possibilities, minibar and a bathroom. For additional convenience there are slippers and bathrobes in the rooms.
Guests enjoy the hotel's own wellness area with indoor and outdoor pool, a grotto bath and will have complimentary access to the Walliser Alpentherme which is connected to the hotel via an underground path.
A rich breakfast buffet is offered daily with a variety of warm and cold selections. Gluten or Lactose free options are available upon request. The well-known Sacre Bon restaurant is allocated in the ground floor and offers a variety of Swiss, International, French, grill and seasonal dishes and half board.
Other points of interest include the Torrent cable car which is 200 yards away, Erli Tellerlift which is 650 yards away. Also the Sportsarena with Iceskating rink, Tennis court, Badminton court, Squash court and Minigolf course. The closest airport is Sion, reachable within 40 minutes by car. Geneva airport is reachable within a 2-hour drive and Zurich within 2.5 hours.
Guest Reviews
De France by Thermalhotels boasts an exceptionally well-regarded location in Leukerbad, consistently praised for its central position in the village, which offers immediate access to numerous amenities. Guests appreciate the hotel's proximity to the Alpentherme facilities with direct underground walkways connecting the hotel to the thermal baths, a feature frequently highlighted for its convenience. Being situated close to the ski lifts adds to its appeal for winter sports enthusiasts. Many reviews also note the serene environment despite being centrally located, emphasizing the quiet and scenic surroundings, including beautiful mountain views from the rooms. The location is also favored for being near restaurants, public parking and recreational centers. The thermal spa facilities and the charm of the village of Leukerbad further enhance the allure of the hotel's setting, making it a cherished destination for visitors seeking a mix of relaxation and accessibility.
De France by Thermalhotels has garnered notable praise for its breakfast offerings with many guests labeling the experience as amazing, superb and excellent. The breakfast buffet impresses with its variety, featuring both sweet and savory options, fresh fruits and quality products. Guests appreciate the abundance of choice, describing the breakfast as hearty, varied and plentiful. The ample and diverse selection ensures that almost nothing is missing from the spread, catering to different tastes and preferences.
While the majority of feedback is highly positive, there are mentions of occasional lapses in service and quality. Some guests encountered issues such as limited options, minimalistic presentations, stale bread and croissants and even occasional cold scrambled eggs. The coffee supply running out and certain hygiene concerns with how items like sugar and jam are presented have also been reported. Despite these sporadic critiques, the general consensus remains favorable.
Overall, De France by Thermalhotels delivers a breakfast experience that is hearty, varied and often exceeds expectations, making it a valued aspect of guests' stays.
De France by Thermalhotels offers a mixed dining experience with a few highlights and several areas needing improvement. Booking dinner reservations in advance is advisable. Some reviewers found their dinners to be excellent, praising the quality of the food at the restaurant. However, a substantial number of guests reported that the dinner did not meet their expectations for a four-star establishment. Issues ranged from overcooked and tough meat to undercooked vegetables and cold wine from the cellar.
The evening meal service was often criticized for its quality and speed, especially troubling for families waiting 50 minutes with young children. The restaurant atmosphere also came under scrutiny for being too cold and not welcoming. Guests found the menu limited and the prices high compared to other local options. Despite some positive comments about the food quality and preparation, these were overshadowed by the consistent accounts of poor service and disappointing meal experiences.
The rooms at De France by Thermalhotels offer a mix of experiences, blending spaciousness and comfort with occasional outdated elements. Many guests appreciate the generous room sizes, finding them ideal for families and praising their cleanliness and cozy atmosphere. The beds receive consistent positive notes for comfort with some mentioning the large beds and modern renovations as enhancing their stay.
However, several reviews point out that some rooms don't meet the expected 4-star standards. Issues such as unpleasant odors, mold in the bathrooms and worn-out carpets detract from the overall experience for some visitors. The decor, while partially renovated, often appears dated and in need of further updates. Additionally, the lack of air conditioning and limited power outlets are minor inconveniences noted by guests.
Despite these drawbacks, rooms with beautiful views of the town and those newly renovated provide good value for money. Facilities like the breakfast buffet and the connection to the thermal spa through underground walkways add positive aspects to their stay. Overall, De France by Thermalhotels offers a varied room experience with bright, friendly spaces that are particularly appreciated when upgraded or freshly renovated.
De France by Thermalhotels generally receives high praise for its comfortable beds. Numerous guests have highlighted the beds as a standout feature, noting their super comfort and good quality bedding. Many have described the beds and bedding as very comfortable, often mentioning the good quality mattresses that contribute to a restful night's sleep.
However, experiences do vary. While the majority enjoy the comfort provided, a few guests have reported issues with the beds being too hard or uncomfortable. There are also isolated remarks about cleanliness concerns such as hair in the beds and instances where the bedding arrangement, such as a double bed for three people, led to discomfort.
Overall, the consensus indicates that De France by Thermalhotels excels in providing comfortable sleeping arrangements, contributing to the guests' positive experiences, particularly in relation to its proximity to the thermal baths.
De France by Thermalhotels presents a dichotomy when it comes to cleanliness. While several reviews praise the hotel, applauding its general cleanliness, comfortable beds, friendly staff and well-maintained rooms, other reviews reveal significant concerns. Guests appreciated clean rooms, beds and an included pool that was a highlight of their stay. Some rooms were described as nicely designed and spacious.
However, numerous guests encountered issues with cleanliness in various areas of the hotel. Complaints included dirty bathrooms with mold growth, hairs found in showers and on bed linens, a lack of thorough cleaning in rooms and instances of dirty carpets. The spa area and some furnishings seemed outdated and in need of urgent maintenance. There were also reports of dead insects left behind and poor hygiene in some shared facilities.
Often, the hotel's infrastructure felt old and not up to the standard expected of a 4-star establishment. The cleanliness in parts of the hotel didn't meet expectations, leaving some guests dissatisfied with their stay.
De France by Thermalhotels boasts a predominantly friendly and welcoming staff, particularly noted at the thermal bath and the pool where guests felt very much at home. The reception staff is generally highlighted for being super nice, polite and multilingual with specific commendations for individuals like Anastasia. However, the feedback is mixed with some guests encountering unhelpful or unfriendly behavior, especially in the restaurant. Reviews mention that staff members at times appeared demotivated or overwhelmed and there were instances of language barriers, particularly with French. Despite these occasional setbacks, the majority found the staff accommodating and kind, contributing positively to their stay. The reception process could use better signage and information sharing, as some guests found it complicated. Overall, while there is room for improvement, the kindness and helpfulness of many staff members leave a positive impression.
De France by Thermalhotels offers a mixed experience when it comes to its spa facilities. Guests appreciate the direct underground access to the spa, making it convenient to move between the hotel and the wellness areas. The thermal water in the spa is a highlight, providing soothing effects on aches and pains with the hotel’s private pool noted for its warmth and minimal crowds. There's also praise for the outdoor pool, which remains accessible until late evening.
However, the spa facilities themselves have received criticism for being outdated and in need of renovation. Some guests found the spa to be less clean than expected with several amenities not operational during their stays. The impression of abandonment and lack of upkeep is a recurring theme, as indicated by multiple guests. The spa also incurs additional costs, which can be an unwelcome surprise for some.
Overall, while the convenience of access and the benefits of the thermal water are significant positives, the state of the spa facilities leaves something to be desired. Travelers seeking modern, well-maintained wellness experiences might need to temper their expectations.
'De France by Thermalhotels' features a varied pool experience, predominantly praised for its thermal bath facilities, which many guests found ideal for relaxation. The hotel offers indoor hot water pools and a very nice outdoor pool, both often described as clean and enjoyable. Many visitors appreciated the thermal baths for their excellent access and extended hours from 7 a.m. to 10 p.m. Direct access to the baths, including via a convenient elevator or underground walkway, was frequently highlighted. Guests reveled in the unique experience of swimming outside amidst snowy surroundings and found the heated pool particularly delightful.
However, some reviews pointed out maintenance issues with references to worn-out equipment and non-functioning pool jets. At times, not all jets and bubbles in the pools worked and there were mentions of pool closures during some stays, including the indoor pool and grotto. Additionally, the outdoor pool's tiling was noted to be dirty by a few guests. Despite these concerns, the overall experience of the pools was largely positive, contributing significantly to the enjoyment and relaxation of many guests.
De France by Thermalhotels has received varied feedback regarding its parking facilities. A commonly mentioned aspect is that parking isn't located directly adjacent to the hotel, requiring guests to park elsewhere. Despite this, many reviews note that the parking options are conveniently close, typically just a short walk or drive away, making them relatively accessible once the initial location is understood.
Guests often remark on the additional daily cost for parking, which is usually around CHF 14.00 to CHF 15.00. While some find the charge reasonable, others view it as an inconvenient extra expense. There are also mentions of the parking spaces being rather small and sometimes limited in number, which can pose challenges during peak times.
For those relying on public transport, a frequent bus service from the Leuk train station ensures easy accessibility to the hotel. Despite some complications in finding the parking initially or the decentralized nature of it, the proximity to the thermal baths and the ease of access once parked are seen as positives by many. Overall, while there are minor complaints, most guests find the parking situation manageable and appreciate the nearby facilities.
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Location
Breakfast
While the majority of feedback is highly positive, there are mentions of occasional lapses in service and quality. Some guests encountered issues such as limited options, minimalistic presentations, stale bread and croissants and even occasional cold scrambled eggs. The coffee supply running out and certain hygiene concerns with how items like sugar and jam are presented have also been reported. Despite these sporadic critiques, the general consensus remains favorable.
Overall, De France by Thermalhotels delivers a breakfast experience that is hearty, varied and often exceeds expectations, making it a valued aspect of guests' stays.
Dinner
The evening meal service was often criticized for its quality and speed, especially troubling for families waiting 50 minutes with young children. The restaurant atmosphere also came under scrutiny for being too cold and not welcoming. Guests found the menu limited and the prices high compared to other local options. Despite some positive comments about the food quality and preparation, these were overshadowed by the consistent accounts of poor service and disappointing meal experiences.
Rooms
However, several reviews point out that some rooms don't meet the expected 4-star standards. Issues such as unpleasant odors, mold in the bathrooms and worn-out carpets detract from the overall experience for some visitors. The decor, while partially renovated, often appears dated and in need of further updates. Additionally, the lack of air conditioning and limited power outlets are minor inconveniences noted by guests.
Despite these drawbacks, rooms with beautiful views of the town and those newly renovated provide good value for money. Facilities like the breakfast buffet and the connection to the thermal spa through underground walkways add positive aspects to their stay. Overall, De France by Thermalhotels offers a varied room experience with bright, friendly spaces that are particularly appreciated when upgraded or freshly renovated.
Beds
However, experiences do vary. While the majority enjoy the comfort provided, a few guests have reported issues with the beds being too hard or uncomfortable. There are also isolated remarks about cleanliness concerns such as hair in the beds and instances where the bedding arrangement, such as a double bed for three people, led to discomfort.
Overall, the consensus indicates that De France by Thermalhotels excels in providing comfortable sleeping arrangements, contributing to the guests' positive experiences, particularly in relation to its proximity to the thermal baths.
Cleanliness
However, numerous guests encountered issues with cleanliness in various areas of the hotel. Complaints included dirty bathrooms with mold growth, hairs found in showers and on bed linens, a lack of thorough cleaning in rooms and instances of dirty carpets. The spa area and some furnishings seemed outdated and in need of urgent maintenance. There were also reports of dead insects left behind and poor hygiene in some shared facilities.
Often, the hotel's infrastructure felt old and not up to the standard expected of a 4-star establishment. The cleanliness in parts of the hotel didn't meet expectations, leaving some guests dissatisfied with their stay.
Staff
Spa
However, the spa facilities themselves have received criticism for being outdated and in need of renovation. Some guests found the spa to be less clean than expected with several amenities not operational during their stays. The impression of abandonment and lack of upkeep is a recurring theme, as indicated by multiple guests. The spa also incurs additional costs, which can be an unwelcome surprise for some.
Overall, while the convenience of access and the benefits of the thermal water are significant positives, the state of the spa facilities leaves something to be desired. Travelers seeking modern, well-maintained wellness experiences might need to temper their expectations.
Pool
However, some reviews pointed out maintenance issues with references to worn-out equipment and non-functioning pool jets. At times, not all jets and bubbles in the pools worked and there were mentions of pool closures during some stays, including the indoor pool and grotto. Additionally, the outdoor pool's tiling was noted to be dirty by a few guests. Despite these concerns, the overall experience of the pools was largely positive, contributing significantly to the enjoyment and relaxation of many guests.
Parking
Guests often remark on the additional daily cost for parking, which is usually around CHF 14.00 to CHF 15.00. While some find the charge reasonable, others view it as an inconvenient extra expense. There are also mentions of the parking spaces being rather small and sometimes limited in number, which can pose challenges during peak times.
For those relying on public transport, a frequent bus service from the Leuk train station ensures easy accessibility to the hotel. Despite some complications in finding the parking initially or the decentralized nature of it, the proximity to the thermal baths and the ease of access once parked are seen as positives by many. Overall, while there are minor complaints, most guests find the parking situation manageable and appreciate the nearby facilities.
Yes, De France by Thermalhotels has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at De France by Thermalhotels.
No, De France by Thermalhotels doesn't allow dogs.
Yes, parking facilities are available at De France by Thermalhotels.
Yes, De France by Thermalhotels has a gym.
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