Summary of reviewsRockhill House is a stunning hotel located in a picturesque and tranquil setting surrounded by greenery and breathtaking views. The hotel offers a delectable breakfast with a wide selection and although dining experiences can vary, guests can find delicious food options both within and nearby the hotel. The rooms at Rockhill House are exceptional with luxurious and comfortable furnishings and impeccable hygiene standards, making for a wonderfully relaxing stay. The staff are friendly, professional and go above and beyond, while the newly opened wellness center and spa is highly recommended for guests to unwind and relax. Despite some mixed reviews for certain areas, Rockhill House is highly recommended for its beautiful location, superb breakfast, first-class rooms, exceptional staff and modern spa. Show more
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Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Junior Suite with Garden ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Suite with Garden ViewThis suite provides a fireplace. This suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Courtyard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the kitchenette, guests will find a refrigerator, kitchenware and a microwave. The double room features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Courtyard Family RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The kitchenette comes with a refrigerator, kitchenware and a microwave. The spacious twin room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Courtyard Two BedroomOffering free toiletries, this apartment includes a private bathroom with a walk-in shower, a bath and a hairdryer. A kitchenette fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. The apartment offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.
Rockhill House is a stunning hotel set in a beautiful location surrounded by greenery and breathtaking views. Despite being located a bit far from Letterkenny, the hotel offers a peaceful and tranquil setting just a 5-10 minute car journey away from the lively town. Guests who have visited commend the picturesque and remote location that offers a relaxing and comfortable stay. The hotel's main building is beautiful and the grounds could use some work, but overall, the location is breathtakingly beautiful and highly recommended.
Breakfast
Rockhill House offers a delectable breakfast with a wide selection to choose from, all of which are outstanding and fantastic according to previous guests. The made-to-order mains, breads, cheeses and fruit available for breakfast are exceptional and to die for. However, a few guests have expressed disappointment with slow service or being charged extra without prior knowledge. Despite these minor concerns, the general consensus is that breakfast at Rockhill House is superb, wonderful, beautiful and even gastronomic. Overall, it is a perfect start to a day of exploring nearby attractions.
Dinner
The dining experience at Rockhill House was a mixed bag with some guests raving about the exceptional food and service while others had disappointing and unprofessional encounters. The connected restaurant and The Church, their onsite restaurant, both served delicious food with excellent service. Guests particularly enjoyed the breakfast in the lovely dining room with a nice ambience. However, some guests reported messy management and long wait times for food and drink orders. In terms of food, while some found the main course good and satisfactory, others were disappointed by the dessert. While some suggested having dinner in the main house instead of the restaurant at the entrance, others highly recommended the adjacent restaurant for great lunch and dinner selections. Overall, the hotel's dining experience had its hits and misses, but guests can surely find delicious food options within and nearby the hotel.
Rooms
Rockhill House is an outstanding period house that has been fully refurbished to a very high standard. The building and grounds are stunning and the decor is exceptional. The rooms are something special with luxurious and comfortable furnishings. They are spotlessly clean and well kept, making for a wonderfully relaxing stay. Some of the rooms even come equipped with mini kitchens and large bathrooms with double showers and freestanding baths. However, some guests may experience issues such as an unbelievably small sink in certain bathrooms or thick and heavy duvets which can make sleeping uncomfortable. Furthermore, some rooms might be separated from the main building and miss out on the charming old house experience. Despite these minor defects, the majority of guests seem to have enjoyed their stay, experiencing beautiful and opulent rooms, comfortable beds and cosy sitting areas. Finally, some guests may find that staff control the heating and disabled guests might encounter poor bathroom designs, but overall the rooms are first-class and sure to leave lasting impressions.
Cleanliness
Rockhill House is renowned for its impeccable hygiene standards with many guests raving about the spotlessly clean rooms and facilities. The modern spa is also spotlessly clean, creating the ultimate environment for relaxation. The hotel is set against a beautiful backdrop and impresses with its well-kept appearance. Many guests have noticed that the hotel has undergone recent renovations, resulting in sparkling clean spaces. However, a small number of guests mentioned that the cleanliness of the bathrooms needed improvement with stains in the toilet bowl and a disgustingly dirty toilet brush being reported. Overall, Rockhill House is known for being super clean and vorallem sauber, making it a popular choice for travelers looking for a spotless stay.
Staff
Rockhill House boasts an exceptional team of staff that were friendly, professional and went above and beyond to ensure guests had a perfect stay. From the warm and welcoming receptionists, to helpful restaurant staff, every detail was attended to with attentiveness and care. Chris at reception and Clare at The Church restaurant were particularly pleasant and accommodating, while Megan was praised for her kindness and helpfulness. Despite some reviews mentioning staff shortages and lack of training, most guests unanimously agreed that the staff's service was fantastic, attentive and hospitable. It's worth noting that some reviews were mixed and highlighted areas for improvement with certain staff members, but overall, the dedicated team at Rockhill House exceeded guests' expectations.
Spa
Rockhill House offers guests the perfect way to unwind with their newly opened wellness center and modern, extremely clean spa. Guests can relax in tranquil in and outdoor spa areas, including a thermal suite, outdoor hot tubs and various relaxing areas. Although the spa area is not included in the accommodation, it comes highly recommended by previous guests who rated it 10/10 and described it as relaxation heaven. The staff went above and beyond to make their spa experience fantastic. Although more accommodation and a spa are set to open shortly, the new spa looks great and will be the icing on the cake for future guests.
No, Rockhill House doesn't have any pool.
Yes, a spa is available at Rockhill House.
No, Rockhill House doesn't allow dogs.
Yes, parking facilities are available at Rockhill House.