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Bird Haven Guesthouse

Leribe , Lisemeng Ii Hlotse (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBird Haven Guesthouse is a great choice for travelers seeking a memorable culinary experience. The full English breakfast is especially noteworthy with guests rating it as excellent, terrific, fabulous and delicious. The highland trout is also a must-try. The staff is described as exceptional with many mentioning the friendly and welcoming atmosphere created by Lerato, Thandi, Thoka, Tumi and the rest of the team. The rooms are comfortable and spacious with some needing improvements in lighting and bathroom quality. However, the beds are comfortable and guests appreciate the electric blankets that keep them warm on chilly nights. The facilities and rooms are well-maintained and very neat. The wifi service is relatively good with occasional disconnections and slow speeds. Overall, Bird Haven Guesthouse offers a clean and welcoming stay with amazing staff and delicious food.
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Bed & Breakfast with Parking

Small Bed & Breakfast

Room Types

Triple Room with Shower Featuring free toiletries, this triple room includes a private bathroom with a shower. The triple room features a private entrance, a wardrobe, a sofa, a TV, as well as garden views. The unit has 3 beds.

Double Room with Private Bathroom Providing free toiletries, this double room includes a private bathroom with a bath or a shower. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room provides a TV, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

About Bird Haven Guesthouse

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Guest Reviews

8.3

Very Good

Breakfast

Bird Haven Guesthouse offers a lovely breakfast that guests can enjoy during their stay. The full English breakfast is especially noteworthy with guests rating it as excellent, terrific, fabulous and delicious. The atmosphere during breakfast is also lovely with birds adding to the heavenly ambiance. Guests also appreciate the dinner options, particularly the highland trout that is deemed the best in Lesotho. With clean facilities and amazing staff, a stay at Bird Haven Guesthouse promises a memorable culinary experience.

Rooms

If you're looking for a comfortable stay in a traditional rondavel room, the Bird Haven Guesthouse may just be the spot! The accommodation consists of detached units, including modern options and charming thatch roof chalets. While some rooms could benefit from more lighting and improved bathroom quality, others are spacious and very neat and clean. The beds are comfortable and guests appreciate the electric blankets that keep them warm on chilly nights. Unfortunately, some rooms are lacking in privacy and don't come equipped with shower caps. Maintenance and amenities could use some improvement, but overall, guests enjoy their warm and spacious stay at the Bird Haven Guesthouse.

Cleanliness

Bird Haven Guesthouse is a great option for travelers seeking clean and welcoming accommodations. Guests consistently report that the facilities and rooms are well-maintained and very neat. The staff is friendly and the breakfast is a nice touch. While there were a few minor issues with towels and bathroom amenities, overall the place is clean and comfortable. Keep in mind that the self-catering kitchen could use some improvements in terms of basic supplies and cleanliness.

Staff

Bird Haven Guesthouse is a hidden gem located in Hlotse. The staff is described as the highlight of this lodge by guests with many mentioning the friendly and welcoming atmosphere created by Lerato, Thandi, Thoka, Tumi and the rest of the team. They offered exceptional service, giving great advice on attractions and being a well of information. The gatekeeper seemed a bit unfriendly, but his attitude was countered by the lady who cooked breakfast, who was described as very welcoming. The kitchen staff was criticized by some, but overall the hospitality was exceptional. The clean facilities, nice breakfast and affordable price, made the stay even more enjoyable. Unpreparedness was noted by some guests, however, the lady at the reception was described as amazing, Being welcomed with warm hands and offered fresh fruit, juice and sandwiches at checkout were also appreciated gestures. Guests raved about the trout on the menu, so it's a must-try when you visit. The entire staff was just amazing and offered good customer service during the stay.

Wi-Fi

Bird Haven Guesthouse provides a relatively good wifi service with guests mentioning that the wifi works well and the internet is working very well. Although some guests did experience periodic disconnections, slow speeds and inconsistent connections, these issues were eventually fixed as the hotel staff were prompt in resolving them. Even those in guest rooms were able to access the wifi with some mentioning that the wifi speed worked well enough for them. However, some guests did have difficulty with the wifi reach and others mentioned that there was no indication on the wifi service or extensions. Overall, the hotel maintains a good wifi service that can still be improved upon.

No, Bird Haven Guesthouse doesn't have any pool.

No, a spa isn't available at Bird Haven Guesthouse.

No, Bird Haven Guesthouse doesn't allow dogs.

Yes, parking facilities are available at Bird Haven Guesthouse.

No, Bird Haven Guesthouse doesn't have a gym.

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