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Auberge de Cassagne & Spa

Le Pontet , 450, Allee De Cassagne (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAuberge de Cassagne & Spa is a luxurious hotel with beautiful grounds, fantastic spa facilities and exceptional breakfast options. While the location is somewhat remote, it provides a quiet and elegant environment for guests. The hotel's restaurant has received mixed reviews for its price and food quality, but overall, is a good option for fine dining. The rooms have also received mixed reviews with some requiring updates and maintenance, but are generally clean and comfortable. The staff consistently receives high praise for their friendliness and attentiveness. The outdoor pool area is a highlight of the hotel, but can get crowded at times. Overall, Auberge de Cassagne & Spa is a superb five-star hotel, perfect for a relaxing romantic getaway.
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Hotel with EV Charging Stations

Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

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EV charging stations

Accessible Hotel

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5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

Double Room with park and Terrace This spacious room features Provençal décor, offers a private, ground-level terrace opening onto the garden. It has a flat-screen TV, minibar and facilities for making tea or coffee. For guests' comfort, it includes bathrobes, slippers, free toiletries and a weigh scale. This room can accommodate an extra bed.

Deluxe Double Room with Terrace This room features romantic Provençal décor and is located on either the ground floor or the first floor. It offers a private terrace overlooking the garden or courtyard offering the invitation for a relxing stay. It has a flat-screen TV, minibar and facilities for making tea or coffee. For guests' comfort, it includes bathrobes, slippers, free toiletries and a weigh scale.

Double Room Located on the first floor of the main building, this air-conditioned room overlooks the terrace. It has a flat-screen TV, minibar and facilities for making tea or coffee. For guests' comfort, it includes bathrobes, slippers, free toiletries and a weigh scale. This room cannot accommodate an extra bed.

Junior Suite This spacious room invites guests' to relax and features a terrace overlooking the garden and a lounge area. The bathroom has a spa bath for two and a separate shower. It has a flat-screen TV, minibar and facilities for making tea or coffee. For guests' comfort, it includes bathrobes, slippers, free toiletries and a weigh scale.

Suite with Garden View This suite features a view of the park, a seating area with a sofa bed and a luxury bathroom with a spa bath. Extras include a king-sized bed or twin beds, reversible air conditioning, a flat-screen TV, free Wi-Fi access, a safety deposit box, a minibar, tea and coffee making facilities, a hairdryer, bathrobes, slippers, weighing scales and free toiletries.

Suite with Pool View This suite features a view of the outdoor swimming pool, a living area with sofa bed and a luxury bathroom with Japanese toilet, separate shower, spa bath and TV. Extras include a king-sized bed or twin beds, reversible air conditioning, a flat-screen TV, free Wi-Fi access, a safety deposit box, a minibar, tea and coffee making facilities, a hairdryer, bathrobes, slippers, weighing scales and free toiletries.

Suite This suite's standout features are the hot tub and spa bath. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Superior Deluxe Double Room The hot tub and spa bath are the standout features of this double room. The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower.

Double Room with Park and Balcony The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower.

Deluxe Double Room with Balcony The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower.

About Auberge de Cassagne & Spa

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Guest Reviews

8.7

Very Good

Location

The location of Auberge de Cassagne & Spa is somewhat remote from the town center and far away from Avignon, situated in a residential area next to a school. While there is nothing of interest within walking distance, the hotel's environment is quiet and luxurious with a magnificent park and gardens. Some guests found the location to be average or not very glamorous with the hotel near saturation or in a commercial area. However, others found the location to be perfect for visiting Avignon, only 5km away and a 10-minute drive to the free parking lot. While some guests noted noise from the nearby school, the hotel's surroundings are generally calm and away from the hustle and bustle of the city center.

Breakfast

Guests at Auberge de Cassagne & Spa rave about the delightful breakfast options available at the hotel. From full cooked breakfasts to continental spreads, guests are sure to find something they love. Fresh fruit is also a highlight with a wide variety on offer. Vegan options are also available. Some guests comment on the restaurant's quality, particularly its cheese desserts. However, some guests feel the price of breakfast is too high with extras like coffee and water adding up quickly. Despite this, guests appreciate the beautiful outdoor seating and friendly staff who serve breakfast. Overall, guests recommend indulging in the fantastic breakfast options available at Auberge de Cassagne & Spa.

Dinner

The dinner at Auberge de Cassagne & Spa has received mixed reviews from guests. While some found the meals unforgettable with a delicious and creative gastronomic menu served at the exceptional table, others felt the food was fussy and uninspired with overcooked fish and duck and desserts that were not very tasty. Prices of the meals were also mentioned as being very expensive with some items being excessively priced, such as the cheese platter and salads. Despite this, some guests still enjoyed the refined and savory cuisine with particular praise given to the breakfast buffet and cheese served as dessert. The location of the restaurant outside of Avignon in the suburbs was also noted. However, some guests found the restaurant too pricey for what was served with one guest mentioning a 36 euro dish of filet of beef served with only six fries. Overall, while the restaurant received mixed reviews, it is a good option for those looking for a fine dining experience.

Rooms

The rooms at Auberge de Cassagne & Spa received mixed reviews from guests. Some praised the beautiful and spacious accommodations with comfortable beds, well-equipped bathrooms and private terraces overlooking the park. Others, however, found the rooms in need of updates and described dirty or foul-smelling bathrooms. Some guests also mentioned noise issues and older decor. Overall, the hotel's rooms were considered clean and comfortable, but some recommended improvements to maintain its five-star status.

Beds

The beds at Auberge de Cassagne & Spa have received mixed reviews from guests with some praising the excellent quality of the bedding and comfortable mattresses in the spacious and clean rooms. Others, however, have expressed disappointment with lumpy beds or mattresses that were too firm for their liking. One guest suggested adding washable pillow protectors in addition to the pillowcases. Despite the varied opinions on the beds, guests agree that the overall comfort of the rooms is impressive with some rooms featuring XL beds or exceptionally comfortable mattresses.

Cleanliness

The Auberge de Cassagne & Spa is a clean and comfortable hotel with attentive staff. The beautiful park surrounding the property adds to the overall appeal of the well-maintained establishment. Guests describe the rooms as spacious, comfortable and clean with good bedding, but some mention a need for maintenance in certain areas. While the spa is enjoyable, some find the floor to be slippery and potentially dangerous. Despite a few minor issues such as peeling paint, a torn sheet and thin toilet paper, guests generally rate the hotel as very clean and well-kept. The staff is described as top-notch and the hotel is recommended for those looking for a relaxing and clean stay.

Staff

Guests have consistently praised the friendly and attentive staff at Auberge de Cassagne & Spa. Many have highlighted the staff's professionalism, attentiveness and willingness to go the extra mile to ensure guests have a comfortable stay. Guests have also commended the hotel's owner for being very nice and sympathetic. For pet owners, the staff is very dog-friendly. However, some guests have experienced issues with the staff, such as a tendency to charge for unrendered services, long wait times for check-in or lack of communication from the baggage handler about breakfast arrangements. Despite these issues, most guests have had a positive experience with the staff and received outstanding customer service. The spa staff and restaurant servers have received individual recognition for their friendliness and professionalism. Overall, the staff at Auberge de Cassagne & Spa consistently makes guests feel welcome and attended to throughout their stay.

Spa

The spa at Auberge de Cassagne & Spa seems to have left a positive impression on most guests. Many praised the spa as excellent, lovely, great, very nice and very beautiful. The spa area is equipped with a pool, jacuzzi, sauna and hammam with some guests mentioning the jacuzzi being big enough for four people. The small details, such as the daily gazette and quality towels and robes, were appreciated. The spa's opening hours are also worth noting with some mentioning it's open until 1 am. The professional masseuses received numerous compliments from guests, as did the overall atmosphere of the spa. However, some guests noted that the spa services were expensive. Overall, the spa seems to be a highlight of the hotel with many guests enjoying their time in the beautifully designed hammond, sauna, jacuzzi and indoor pool.

Pool

The outdoor swimming pool at Auberge de Cassagne & Spa is a fantastic feature with three levels of depth to accommodate all types of swimmers. The pool is well-maintained and clean and guests can enjoy a pool basket for towels, sunscreen and other essentials. While the pool is not heated, the outdoor area is a beautiful space with a lovely garden. However, some guests note that the pool area can be cramped with not enough lighting at night. Additionally, the indoor pool and spa area receive positive reviews, but can be crowded during peak times. Some visitors find the outdoor pool too small for the hotel's upscale amenities and crowded due to COVID-19 restrictions. Overall, guests seem to enjoy the pool and spa features, but advise arriving early to nab a comfortable spot.

5 Star

Auberge de Cassagne & Spa is a superb five-star hotel with lovely facilities and grounds. Guests have had exceptional stays with unforgettable experiences. The hotel is a true five-star with excellent equipment, surroundings, staff and cleanliness. The warm welcome is befitting of a five-star status. The hotel is an exceptional stop for a short or long stay. Although some guests think the hotel is an excellent establishment for a five-star, some say it is not worth the price and that the services and comfort do not meet the standards of a true five-star hotel. Few guests were disappointed and expected more from a five-star hotel, criticizing the location on the edge of an industrial area, which they consider unfitting for a five-star status. Some guests have suggested areas of improvement for the hotel and a few have been disappointed with the level of service, which was not up to par with a five-star rating.

Outdoor Pool

The outdoor pool area at Auberge de Cassagne & Spa offers three fantastic swimming pools of varying depths. Guests can enjoy the well-maintained pool surrounded by a beautiful garden. However, some felt that the outdoor space could use more attention, especially around the pool area. The pool itself is not heated, but it is perfect for a refreshing dip on a warm day. The spa facilities and other pools on the grounds receive high praise as well. Overall, guests appreciate the lovely outdoor pool area but note that it can get crowded with limited seating available. The hotel's restaurant is also highly recommended with some beautiful rooms featuring terraces overlooking the garden.

Luxury

Experience the ultimate in luxury at Auberge de Cassagne & Spa. Our beautiful hotel boasts luxurious rooms and pure relaxation. Surrounded by lovely grounds, this hotel is perfect for a family stay or a romantic getaway. With unforgettable meals and excellent spa facilities, our hotel is sure to impress. Our guests agree with many stating that it's one of the best hotels they have ever stayed at. You'll receive a warm welcome from our friendly staff and be able to enjoy the beautiful facility and surroundings. It's a true 5* experience with top-notch equipment, impeccable cleanliness and exceptional service. However, there are some negative reviews mentioning the expense of the minibar and disappointment with the location, but overall, our guests rave about the lovely luxury of this hotel.

Romantic

If you're looking for a romantic getaway, look no further than Auberge de Cassagne & Spa. This luxurious hotel is set in beautiful surroundings, offering the perfect place to relax with your significant other. Enjoy alfresco dining under the stars, or head to the romantic restaurant for an intimate evening. The charming building exudes romance and is complemented by spacious suites and junior rooms with lovely terraces overlooking the trees. The Valentine's Day menu is a must-try for quality cuisine. Overall, this hotel is a pure, relaxed luxury and the perfect destination for an idyllic stay with your loved one.

Yes, Auberge de Cassagne & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Auberge de Cassagne & Spa.

Yes, Auberge de Cassagne & Spa welcomes dogs.

Yes, parking facilities are available at Auberge de Cassagne & Spa.

Yes, Auberge de Cassagne & Spa has a gym.

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