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Lancaster House Hotel

Lancaster , Green Lane (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Lancaster House Hotel is a great choice for those looking for a hotel with exceptional location, friendly staff and superb food. The hotel is conveniently located just off the M6 and has easy access to Lancaster and the Lakes. The furnishings are of exceptional quality and the staff are all professional, cheerful and always happy to help. The breakfast menu has a varied choice including different options for English breakfast, croissants, chocolates croissants, fruits, yoghurt and juices. The Foodworks Restaurant offers wonderfully delicious food with many describing meals as 'to die for'. The hotel offers spacious and comfortable rooms with plush beds and clean facilities. The leisure facilities are excellent, including the pool, jacuzzi and sauna, which are all very clean. The staff is friendly, polite and professional and the attention to detail and cleanliness of the hotel is exceptional. The hotel is also very accommodating towards pets with beds, bowls and treats supplied for furry friends. The Lancaster House Hotel is a great place to stay for families with plenty of activities for children. The beds are superbly comfortable and guests can expect to have a great night's sleep. While some guests feel that the hotel needs refurbishment to maintain its reputation, overall, guests seem to have an enjoyable stay. The hotel provides great dog amenities and is an inclusive and excellent place to stay.
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Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Cost for using the gym: Free for guests

Answers last updated by Lancaster House Hotel

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Classic Double or Twin Room This room includes a flat-screen TV, access to Wi-Fi internet, and an en suite bathroom.

Luxury Studio This luxurious studio offers a king-size bed, a separate lounge area, 2 flat-screen TVs, and a sofa bed. The bathroom has a separate bath and shower

One-Bedroom Apartment This One-Bedroom Apartment offers a king-size bed, a separate lounge area, a flat-screen TV, a sofa and a fully equipped kitchen along with a washing machine. The private bathroom has a bath over a shower.

Classic Triple Room This classic double room with a single bed has an electric kettle and DVD player. This classic double room with a single bed includes a flat-screen TV, access to Wi-Fi internet, and an en suite bathroom.

About Lancaster House Hotel

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Guest Reviews

8.2

Very Good

Location

The Lancaster House Hotel boasts an exceptional location with easy access to Lancaster and the Lakes. It's perfect for those visiting the University of Lancaster or exploring the area. The hotel is situated on the university campus in lovely green gardens, making it an ideal place to stay for those dropping off their child. Worried about accessibility? The hotel is conveniently located just off the M6 and there's a bus stop just a 5-minute walk away with frequent services to Lancaster city centre. The furnishings are of exceptional quality and the staff are all professional, cheerful and always happy to help. While some reviewers thought it was a bit too far outside of the city, most praised the location and ambiance, making it a great stop-off point for trips to the Lake District.

Breakfast

Guests have mixed opinions about the breakfast at Lancaster House Hotel. Some say it was average or just alright, while others rave about the excellent quality with a great selection of dishes. The breakfast menu has a varied choice including different options for English breakfast, croissants, chocolates croissants, fruits, yoghurt and juices. The staff is accommodating and welcoming with excellent service despite some delays. The food served in the restaurant is high quality and delicious. Guests recommend trying the eggs benedict and breakfast muffin, but advise against having the Eggs Benedict. The tea and coffee options are varied, but some guests mention the instant coffee as a letdown. Overall, although there are some negative reviews, most guests praise the breakfast at Lancaster House Hotel.

Dinner

If you're looking for exceptional dining during your stay at Lancaster House Hotel, look no further than the hotel's Foodworks Restaurant. Guests frequently raved about the wonderfully delicious food available with many describing meals as 'to die for'. Whether you're enjoying a dinner or grabbing a bite to eat from the bar, the excellent service and superb menu options ensure a spectacular dining experience. While some guests felt the menu was a bit limited during refurbishment, others found a good selection of meals to choose from. The restaurant's choice of wines also received high praise. However, if you're looking for other dining options, the bar also offers delicious meals, although some felt that the menu didn't change often enough. All in all, if you're looking for excellent food service, Lancaster House Hotel has got you covered.

Rooms

The Lancaster House Hotel offers spacious and comfortable rooms with plush beds and clean facilities. While some guests did note that the hotel and rooms appeared dated and worn in areas, others found the rooms well presented and beautifully furnished. The bathrooms were a mixed bag with some feeling dated while others were impressed with the lovely bathroom products provided. The hotel also offers a range of amenities including swimming pool, sauna and jacuzzi. The staff were accommodating with some guests being moved to more suitable rooms due to noise or mobility issues. Overall, while some found the hotel a bit expensive and the decor tired in places, most guests found their stay comfortable and enjoyable.

Beds

If a good night's sleep matters to you, then the Lancaster House Hotel is the perfect choice. Guest after guest has raved about the comfort of the hotel's beds with many describing them as "superbly comfortable" and "incredibly comfortable". Whether you're staying in a twin room or a spacious double, you can expect to sink into a bed that's "really comfortable" and "super big and comfortable". Even guests whose feet stuck out of the end of the bed were impressed with the level of comfort on offer. Of course, there are always a few small issues with some guests finding the pillows too soft or the mattress a little too firm. However, overall the reviews of the beds at Lancaster House Hotel are overwhelmingly positive – which should make for a great night's sleep.

Cleanliness

Lancaster House Hotel is a beautiful hotel with exceptional cleanliness. The leisure facilities are excellent, including the pool, jacuzzi and sauna, which are all very clean. The hotel is well-kept and the rooms are comfortable, spacious, clean and tidy. The only slight cleanliness issues were a stained carpet and some cobwebs on the ceiling. The staff is friendly, polite and professional and the breakfast room is spotless with a wide selection of delicious items to choose from. The attention to detail and cleanliness of the hotel is exceptional with lovely quality toiletries provided in the clean bathrooms. However, some guests reported dirty teacups, clogged drains and a bathroom that needed updating in their rooms. Overall, guests were impressed with the hotel's decoration, cleanliness and lovely staff.

Staff

The Lancaster House Hotel's staff have received overwhelmingly positive reviews from guests. The reception staff were described as both friendly and efficient and the restaurant staff were particularly praised for their pleasantness and helpfulness. Many guests noted the helpfulness and friendliness of the staff throughout the hotel, saying they catered to their every need and made them feel welcome. Some guests also mentioned specific staff members who went above and beyond in providing great customer service. However, a few guests did mention encountering some staff members who seemed disinterested or rude. Overall, the superb service provided by the staff was a highlight of guests' stays at the Lancaster House Hotel.

Gym

If you're looking for a place to stay with top-notch leisure facilities, the Lancaster House Hotel should be high on your list. Guests have raved about the well-equipped gym, never-crowded swimming pool and spa area, complete with a hot tub, sauna and steam room. The location is also highly regarded with proximity to the University and beautiful surroundings adding to the appeal. Some guests requested more information on the gym and pool facilities, but overall, visitors loved the newly installed leisure club area and found it to be a highlight of their stay. Don't miss out on the chance to unwind and take advantage of these amazing amenities.

Pool

If you're looking for a hotel with great leisure facilities, Lancaster House Hotel is an excellent choice. According to guest reviews, the swimming pool inside the hotel is lovely and very clean. In addition to the pool, there are other amenities such as a jacuzzi, sauna and steam room. The space in the ladies changing room was a little tight, but overall, the spa facilities and common areas of the hotel were excellent. If you're worried about crowds, don't be - the swimming pool and spa area were never crowded. The best part? You can use these facilities even after checkout! The pool, gym and sauna were all well-equipped and newly-installed facilities in the leisure club area made for an unforgettable experience. If you're bringing children, they'll love the pool - it's perfect for the whole family!

Parking

Many guests were surprised to find an additional charge of £12 for parking, especially when booking through third-party websites such as Booking.com. However, for those who booked directly with the hotel, parking was free. Despite this charge, guests found the hotel's carpark to be easily accessible with plenty of spaces available. Some guests did express frustration with the parking charge, feeling that it was unnecessary or too expensive. For those willing to walk a few minutes, there was free parking nearby. The hotel also had an EV charger available, although one guest found it to be slow and one charger was out of order. Overall, while the parking charge was a point of contention, guests did not report any major issues with parking during their stay.

Family

Lancaster House Hotel is a wonderful retreat for families with plenty of activities for children. One guest was charmed by the soft toys provided in their room, which helped their daughter settle in. The hotel is also very accommodating towards pets with beds, bowls and treats supplied for furry friends. Families with large groups were catered for with food served promptly and cheerfully. The children's menu was particularly appreciated, although some guests felt that the hotel could provide more games and activities for kids. Despite this, the hotel was generally found to be family-friendly with an excellent pool that kids loved and a friendly dog named Sam who was a big hit with the little ones.

4 Star

Lancaster House Hotel has mixed reviews when it comes to its four-star rating with some guests feeling that the hotel needs refurbishment to maintain its reputation. However, many reviewers have praised the friendly staff, fantastic service and superb food at the hotel's restaurant. The spa is a highlight, although some guests feel that the facilities are not quite up to four-star standards. The hotel's location in Lancaster is charming and overall, guests seem to have an enjoyable stay. However, a few reviewers mention that they wouldn't choose to go back, citing average overnight stopovers and a dowdy old style. Despite this, many are impressed with the setting standards and find the hotel pleasant and agreeable.

Dog Friendly

Lancaster House Hotel is an excellent choice for dog owners looking for a welcoming and pet-friendly environment. The staff is extremely friendly and accommodating towards furry friends, even providing welcome packs that include a towel, bed and bowl of water. The hotel is very accommodating, having swapped rooms to ensure that the guests' canine companion could stay with them. Guests even reported that their dogs were provided with snacks, toys and bowls. Many guests enjoyed the stuffed welcome dog on the bed, while others appreciated the excellent service provided to them and their pets. However, some guests felt penalized as they had to eat in a separate area, but overall, the hotel provides great dog amenities and is an inclusive and excellent place to stay.

Yes, Lancaster House Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Lancaster House Hotel.

Yes, Lancaster House Hotel welcomes dogs.

Yes, parking facilities are available at Lancaster House Hotel.

Yes, Lancaster House Hotel has a gym. For more information, read the answers to the Gym questionnaire

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