Holiday Inn Lancaster, an IHG Hotel
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Summary of reviewsHoliday Inn Lancaster, an IHG Hotel, is a conveniently located hotel ideal for those traveling through the UK or visiting the city of Lancaster. While some guests have found the breakfast and dinner to be average, the staff a hit or miss and some cleaning and maintenance issues, most guests have had a positive experience with clean and comfortable rooms and lovely views of the river. The hotel is family-friendly, pet-friendly and offers great facilities such as a games room, a leisure area with a swimming pool, sauna, hot tub and steam room and opportunities for pampering sessions. The free on-site parking and big park and ride nearby provide convenience for travelers by car. Despite the slight drawbacks, the hotel has exceptional service and provides a warm and comfy atmosphere.
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About Holiday Inn Lancaster, an IHG Hotel
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Holiday Inn Lancaster, an IHG Hotel, is situated in a prime location, making it an excellent choice for those traveling through the UK or visiting the beautiful city of Lancaster. It's close to the M6, providing effortless access and just a short distance from the city centre with most guests able to walk. The hotel is also well-positioned for those wanting to explore the area while having access to motorways, making it a great pick for families visiting relatives. Guests have also remarked on the lovely walks along the river Lune right from behind the hotel or even the possibility of a 15 km paved track. Convenience is key here and with fantastic transport links across the region, the location is ideal for ongoing travels. A few guests have mentioned that the distance from town is a 30-minute walk or it might be far from the city centre, but most found it convenient and well-positioned for their needs. Overall, Holiday Inn Lancaster, an IHG Hotel, deserves its great reputation as one of the most conveniently located hotels in the area. With top-notch amenities and an exceptional location, it's no wonder that so many guests have left glowing reviews of their stay.
The breakfast at Holiday Inn Lancaster, an IHG Hotel, has received mixed reviews from guests. While some have praised the wonderful buffet breakfast with lots of choice and excellent hot and tasty food, others have found the cooked breakfast to be very poor and almost inedible. A few guests have also expressed disappointment at the lack of cooked breakfast choices and the expensive breakfast menu. Additionally, some guests have faced issues such as cold breakfast, pastries not being updated and cooked breakfast not being replenished. However, there have been positive comments about the gluten-free food available and the good selection of cooked and cold food plus cereals. Overall, while the breakfast can be busy and chaotic during weekends, the buffet breakfast cannot be faulted and the restaurant serves excellent food and drinks.
The dinner at Holiday Inn Lancaster, an IHG Hotel, received mixed reviews from guests. Some loved the food, describing it as superb and good, while others found it terrible, garbage and of poor quality. The tablet menu was confusing for some and felt more like ordering from a fast-food chain. The evening menu was limited and some guests had the same options for four nights. The food took a long time to arrive and some experienced a delay of up to three hours. The restaurant manager had to take the food off the bill due to disappointment. The options were sparse and the presentation and menu unimaginative. However, some guests had a great experience with room service, but overall, the dinner onsite was average with some likening it to a works canteen.
When it comes to the rooms at Holiday Inn Lancaster, guests have had both positive and negative experiences. Several guests found the rooms to be big, clean and spacious with plenty of desk space and comfortable beds. Some even had lovely views of the river. However, others noted that the rooms could use some updating with a few mentioning mold in the showers, spider webs and dirt on the walls. Some guests also found their rooms to be too hot, while others were given twin rooms when they expected double beds. Overall, most guests found their rooms to be clean and comfortable, but a few areas could use some attention.
The beds at Holiday Inn Lancaster, an IHG Hotel, have received a mixed bag of reviews from guests. Some guests raved about the comfort of the beds and pillows, noting that they were large and cozy. Others, however, found the beds to be too small or uncomfortable with some guests reporting wobbly or hard mattresses and threadbare bed bases. Some guests even reported uncomfortable pillows or ripped quilts. While some reviewers felt that the beds were perfectly comfortable, others suggested that the hotel could benefit from offering larger bed sizes or improving the quality of the bedding. If you're particular about your sleeping arrangements, it may be worth doing some research before booking a room at this hotel.
If you're looking for a spotless hotel, the reviews of Holiday Inn Lancaster, an IHG Hotel are pretty mixed. Some guests found the hotel clean and well-maintained with clean and comfortable rooms and polite staff. Others, however, noted that the hotel is showing signs of age with dated decor and various cleaning and maintenance issues. Common complaints included mould in the shower, spider webs in the room and dirt and stains on walls and carpets. Some guests also reported issues with cleanliness in the bathrooms with black mould and dirty bath plugs. While some guests had issues with cleanliness, most guests found the hotel to be a clean place to stay. If you're looking for a clean and well-positioned hotel for your travels, Holiday Inn Lancaster may fit the bill, but just be aware that some cleaning and maintenance issues may arise during your stay.
The staff at Holiday Inn Lancaster, an IHG Hotel, are a mixed bag according to reviews from past guests. While some found them extremely helpful and friendly, others were disappointed with their lack of engagement and efficiency. Some guests even reported noise from staff smoking outside. However, many reviewers did have positive experiences with the staff, finding them warm and welcoming during check-in and check-out and helpful with food and drink service. Some guests named specific staff members who made their stay even better. Overall, the staff seem to be a hit or miss, but many guests had a pleasant experience with them.
Several guests of the Holiday Inn Lancaster, an IHG Hotel have noted their disappointment with the spa facilities with many citing that the pool, hot tub, sauna and steam room were all closed during their stay. Some guests were only informed of the closure after payment had been taken, while others noted that the entire spa area was closed for refurbishment. In addition to this, several guests mentioned that the spa closed early and wasn't open in the morning. A few guests highlighted that they had planned a pamper session but were disappointed to find that the Jacuzzi was out of order. Despite these setbacks, some guests did receive a complementary meal.
The Holiday Inn Lancaster boasts a leisure area, including a swimming pool, sauna, hot tub and steam room. However, it seems that the pool has been causing some frustration for guests. While some lauded the pool as perfect for families and appreciated the welcome facility, others were disappointed by its closure. In some cases, guests were not informed about the pool closure beforehand, which left them feeling let down. Unfortunately, closures occurred more than once with some attributing it to technical problems, remodels or cleaning. Despite these setbacks, reviewers who were able to enjoy the pool found it to be a relaxed and enjoyable setting for both parents and children.
The Holiday Inn Lancaster, an IHG Hotel, boasts an easy and convenient location for those traveling by car with lots of free parking available on-site. Guests were pleased with the spacious car park and the option of a big park and ride nearby for quick access to town. While some guests reported issues with non-blue badge holders taking up disabled parking spaces, overall there was always plenty of parking and free options available. One guest even stated that free on-site parking is a must wherever they choose to go. The hotel's location and parking offerings make it a great choice for those traveling by car.
Holiday Inn Lancaster, an IHG Hotel is a family-friendly hotel with many activities for kids. The double family room is spacious and can accommodate up to 4 people. However, some guests mentioned that the room was not set up for the family on arrival, causing two small children to become unsettled due to the wait. Despite this, the hotel is ideal for use by kids with a games room featuring giant Jenga, which was perfect for families with young kids.
Several families joined for breakfast and the hotel was adequate for family reunions, providing plenty of room for everyone. However, some guests reported that there was very little choice of meal for children.
One of the key attractions for families was the swimming pool, which some visitors booked the hotel for. Other guests appreciated that the hotel allows dogs, catering to those travelling with pets. The hotel also offers opportunities for pampering sessions, such as massages and facials, which one guest indulged in with their daughter.
Overall, the atmosphere was family-friendly and the whole family had a good time. It's perfect for couples with kids or anyone planning a family half-term holiday.
Holiday Inn Lancaster, an IHG Hotel, is a great option for those looking for good value accommodation just outside the city centre. The hotel is comfortable, clean and staff are friendly, providing exceptional service throughout your stay. With a lovely convenient location and great facilities, it’s a perfect choice for a short stay. Despite being fairly costly for what you get, the warm and comfy atmosphere and brilliant staff make it well worth it. Although there may be some slight drawbacks, such as partially clean rooms, the hotel is still an excellent choice. However, for the standard of the hotel, it should be a lot cheaper. Overall, we would recommend this hotel for its excellent service and relatively straightforward experience.
Welcome to the Holiday Inn Lancaster, an IHG Hotel - the perfect destination for pet owners looking for a comfortable and welcoming stay. Our hotel is very dog-friendly and we are delighted to welcome you and your furry friends to our premises. We understand that many travelers require accommodations that cater to their pets, so we are pleased to announce that we accept dogs at our hotel.
Our guests are thrilled with our pet-friendly policies and amenities. They have mentioned in their reviews how easy it was to travel with their dogs thanks to our facilities. As one of our guests mentioned, "Made travelling with the dog soo easy." Another reviewer writes, "great that we could bring our dog with us," reaffirming the convenience and ease of our pet-friendly policies.
We understand that for many of our guests, having their pets around is a key requirement. "Allows dogs which is a key requirement for us," says one reviewer. We have been handpicked by pet owners looking for a pet-friendly hotel, as mentioned in one comment, "picked for pet friendly."
While we welcome our furry guests with open arms, we also understand the need for peace and quiet. We try our best to ensure that our pet policies do not disturb other guests. However, we apologize if any of our furry friends disturbed the peace during your stay. We take note of our guest's comments, such as "wakened early by barking dog in adjacent room, dogs in a hotel," and we will take appropriate measures to prevent such incidents in the future.
Overall, our pet-friendly policies and amenities are one of our defining features. We take pride in welcoming your furry friends to our hotel and we are thrilled to have pet owners as part of our community. Come and stay with us and experience pet-friendly hospitality at its best.
Yes, Holiday Inn Lancaster, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn Lancaster, an IHG Hotel.
Yes, Holiday Inn Lancaster, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Holiday Inn Lancaster, an IHG Hotel.
Yes, Holiday Inn Lancaster, an IHG Hotel has a gym.
