New Lanark Mill Hotel

Lanark , , New Lanark Mills (Show on Map)


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Summary of reviewsThe New Lanark Mill Hotel is a beautiful hotel located in a prestigious Heritage Site, offering stunning views of the Upper River Clyde. The location is perfect for those seeking a tranquil and picturesque getaway with plenty of lovely walks and beautiful scenery. The staff are friendly and helpful and the rooms are spacious, clean and offer amazing views of the river. While the breakfast options receive mixed reviews, the restaurant serves good quality food and the dinner experience, while it could be improved, is satisfactory. Guests have varying opinions on the cleanliness of the hotel, but many enjoyed the spacious rooms and lovely views of the river, as well as the friendly and helpful staff. The hotel boasts fabulous spa facilities and a swimming pool, which were exceptional according to guests. Families looking for a fun getaway with plenty of activities for kids should consider the New Lanark Mill Hotel. While some guests had negative experiences with the beds, many guests raved about the spacious and comfortable rooms with some even offering picturesque views of the river or falls. Overall, the hotel might not be perfect, but it offers a comfortable stay for those looking to explore the heritage site.
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Hotel with Spa
The New Lanark Mill Hotel's Leisure & Beauty center offers a variety of ways to relax, rejuvenate, and revitalize. Guests can enjoy the swimming pool, the bubble pool, the steam room, and the sauna. Whether your goal is to improve your fitness or simply unwind, the center has something for everyone. The beauty rooms provide a comfortable and peaceful environment for guests to experience a sense of well-being and equilibrium. Treatments include massages, reflexology, special facials, body treatments, manicures and pedicures. At New Lanark Mill Spa, the focus is on putting the guest's well-being at the center of everything. Quality is prioritized in every decision and service offered, and each guest is treated as an individual with personalized consultations and tailored treatments.

Eco Friendly Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

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  Indoor Pool  


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Accessible Hotel

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4-Star Hotel

Hotel with Indoor Pool

Room Types
Standard Double or Twin Room This bright room comes with an en suite, TV and desk. Room will be set up as a double unless requested as a twin. Shower over bath/or wet room could be allocated. Requests for this will be subject to availability.

Standard Double Room This bright room comes with an en suite, TV and desk.

Deluxe Double Room Luxurious double room with bath, shower, luxury toiletries and bathrobes.

Family Room (2 Adults + 1 Child) This bright room comes with an en suite bathroom with shower over bath, TV and desk. Double bed will be made up as a double unless requested for single beds to make into a triple.

Suite Large room with seating area and full-size desk. En suite bathroom with bath and shower.

Deluxe Double or Twin Room Rooms are 32 square metres. Room will be set up as a double unless requested as a twin. The en-suite bathroom features a shower over bath.

Deluxe Twin Room This room features tea/coffee making facilities and a TV. Guests will find en-suite facilities with a shower.

Superior Family Room Offering bathrobes, this family room includes a private bathroom with a bath and a shower. The family room offers a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 3 beds.

About New Lanark Mill Hotel
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Guest Reviews
Location
The New Lanark Mill Hotel is a beautiful hotel located within the prestigious Heritage Site, offering stunning views of the Upper River Clyde. The location is perfect for those seeking a tranquil and picturesque getaway with plenty of lovely walks and beautiful scenery. The village of New Lanark has been beautifully preserved and history buffs will enjoy exploring the area. The staff are friendly and helpful and the rooms are spacious, clean and offer amazing views of the river. The hotel is conveniently located for those wanting to explore Lanark town and visit the magnificent recently refurbished theatre. Overall, a fantastic setting in a world heritage site, offering exceptional views, great food and exceptional staff.

Breakfast
The breakfast options at New Lanark Mill Hotel receive mixed reviews from guests. Some describe the breakfast as basic and not good value for money. Others, however, rave about the excellent Scottish breakfast and delicious food served in both dinner and breakfast. The breakfast buffet lacks variety and could cater better to gluten-free and vegan options. Long wait times for breakfast have been noted. Guests mention that the restaurant can be cold during breakfast hours. Some guests argue that the cost of breakfast should be included in the room price or is not worth the money. Regardless, guests seem to agree that the restaurant serves good quality food and the breakfast experience, while it could be improved, is satisfactory.

Dinner
Guests had varying experiences with the dinner at the New Lanark Mill Hotel. Some found the food to be delicious with great service from Lewis in the restaurant, while others thought the evening meals were very poor and lacked variety on the limited menu. There were also comments about slow service in both the restaurant and bar areas. However, many guests appreciated the good quality meals served in the restaurant and the reasonable prices. Some had to move to the bar area for a meal due to restaurant availability, while others enjoyed the lovely location and relaxed atmosphere created by most staff. Overall, while there were some issues with the food and service, many guests enjoyed their dinners at the hotel.

Rooms
The New Lanark Mill Hotel boasts lovely, spacious rooms that are perfect for a comfortable travel experience. Some rooms offer excellent views of the river and historical buildings. The hotel is cozy and clean and the staff is very friendly. Guests recommend this hotel for its comfortable beds and spacious rooms. However, a few guests were disappointed with the dated and dirty bathroom tiles, old and worn-out toiletries, old kettle and teapot and filthy windows. Some also complained about terrible beds, worn and lumpy pillows and strong cigarette smells in some of the rooms. The food in the restaurant is outstanding, but the menu is somewhat limited. Nonetheless, the hotel has a lovely atmosphere and the décor is pleasing, especially in the historic buildings.

Beds
Guests of the New Lanark Mill Hotel had mixed experiences with the hotel's beds. Some guests found the beds to be incredibly comfortable with extra-large, cozy mattresses. However, others had negative experiences with the mattresses, citing dips and uneven springs and some found the pillows to be lumpy or worn out. Some guests even described the beds as terrible or really uncomfortable. However, many guests raved about the spacious and comfortable rooms with some even offering picturesque views of the river or falls. Despite some criticisms of the beds, guests seemed to enjoy the overall quality of the hotel, including the excellent room service and outstanding food.

Cleanliness
Guests have a mixed view on the cleanliness of New Lanark Mill Hotel. While some guests found the hotel immaculate and highly recommend it, others found a number of areas in the hotel to be dirty, such as cobwebs on walls, stained towels and dirty public areas including the pool area and toilets. Some also noted broken or unkempt items in their rooms, such as a dirty shower head or a falling-off toilet paper holder. However, some guests did note that the hotel has improved in cleanliness since previous stays. Overall, guests have varying opinions on the cleanliness of the hotel, but many enjoyed the spacious rooms and lovely views of the river, as well as the friendly and helpful staff.

Staff
The New Lanark Mill Hotel is located in a lovely location with stunning scenery. The staff were very friendly, accommodating and always willing to help. They were acknowledged by guests and welcoming upon arrival. Reception staff were particularly impressive with Amanda receiving praise for being amazing. However, some guests complained of a lack of staff in some areas of the hotel, leading to slow service and disorganization in the bar during the day. Additionally, some members of staff made guests feel unwelcome and uncomfortable. The restaurant team, in particular, were outstanding and created a relaxed atmosphere. The rooms were large, comfortable, immaculate and provided beautiful views of the river. Overall, the hotel offered excellent value for money, had vast potential and had been let down by poor management in some areas.

Spa
The New Lanark Mill Hotel boasts fabulous spa facilities including a lovely big pool, sauna, steam room and bubble pool which were exceptional according to guests. For those interested in treatments, the spa offered excellent value for money and were described as lovely. However, some guests commented that the spa could do with some tender loving care and that the sauna was out of order during their stay. Nevertheless, others enjoyed a massage which they found to be brilliant. The swimming pool and steam room were particularly loved by guests, while some noted that the spa changing rooms and showers were poor standard. For those looking to make the most of their stay, the hotel even provides an hour's access to the facilities after check out. Despite some small issues, guests still found the spa facilities to be great and were disappointed they didn't have more time to use them.

Pool
The New Lanark Mill Hotel offers guests the added bonus of a swimming pool with opening hours from 8am, an hour earlier than advertised. While some reviewers did not make use of the pool, they commented that it looked great and was a fun bonus. However, others noted that the pool was used for swimming lessons, so there was not always much space for general swimming. Families praised the hotel for being family-friendly with great food and a lovely pool area that their kids loved. Reviewers also enjoyed the spa facilities and the steam room, but some thought that the pool and Jacuzzi were too cold. Overall, guests found the swimming pool and leisure facilities to be clean and enjoyable, although some commented on the lack of loungers around the pool.

Family
Families looking for a fun getaway with plenty of activities for kids should consider the New Lanark Mill Hotel. With a variety of options for entertainment, this hotel is perfect for family groups of all sizes. The swimming pool was a hit with the kids, while the delicious food pleased everyone. Guests praised the friendly and welcoming staff, as well as the spacious and comfortable rooms for larger families. Although the evening meal options can be a little limited for families, there is still plenty to do in and around the hotel. Overall, guests recommend the New Lanark Mill Hotel to friends and family and would consider returning for another memorable stay.

4 Star
The New Lanark Mill Hotel is a beautiful and well-presented hotel located in a Historic World Heritage Site. While some guests were disappointed with the supposed 4-star rating, others highly recommend the hotel and were very happy with their stay. However, some guests noted that the facilities and services were not up to 4-star standards with no shampoo or bathroom amenities provided in the showers. Overall, the hotel might not be perfect, but it offers a comfortable stay for those looking to explore the heritage site.


Yes, New Lanark Mill Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at New Lanark Mill Hotel.

No, New Lanark Mill Hotel doesn't allow dogs.

Yes, parking facilities are available at New Lanark Mill Hotel.

Yes, New Lanark Mill Hotel has a gym.
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