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Sheraton Bali Kuta Resort

Kuta , Jalan Pantai Kuta (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, the Sheraton Bali Kuta Resort is a luxurious five-star hotel that provides exceptional facilities and services. Most guests had an amazing experience and found the rooms to be commendable with everything they expected from a 5-star rating. The hotel staff were fantastic and friendly and the prices charged were even considered low for a five-star hotel. While some guests expressed minor complaints, the majority enjoyed their stay at this exceptional hotel.
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Pool 1 information:

Location of the pool: Outdoor pool

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

5-Star Resort

Resort with Outdoor Pool

Room Types

Deluxe King Room The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Deluxe Twin Room The spacious twin room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Deluxe Partial Ocean View King, Guest room, 1 King, Balcony The spacious double room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Deluxe Partial Sea View, Guest room, 2 Twin/Single Bed(s), Balcony The spacious twin room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Deluxe Ocean View King, Guest room, 1 King The spacious double room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Deluxe Ocean View, Guest room, 2 Twin/Single Bed(s) The spacious twin room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Ocean View Suite, Suite, 1 King, Ocean view, Balcony with Free Minibar The spacious double room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Ocean Front Suite, Suite, 1 King, Oceanfront, Balcony with Free Minibar The spacious double room offers air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

One-Bedroom Oceanfront King Suite - Upper Floor Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

Junior King Suite with Garden View - Garden Level Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

One-Bedroom Large King Suite with Garden View - Garden Level Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

About Sheraton Bali Kuta Resort

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Guest Reviews

8.5

Very Good

Location

Nestled in the heart of Kuta, the Sheraton Bali Kuta Resort boasts an incredible location that is simply unbeatable. Set just footsteps away from the famous Kuta Beach, guests can enjoy beautiful sunsets and the sounds of the ocean from the comfort of their hotel room. The hotel is also connected to the Beachwalk Mall, making shopping a breeze. Everything you need is right at your fingertips, from restaurants to entertainment options. Plus, the location is ideal for exploring South Bali and the city center with convenient access to transit to the airport. Whether you want to relax on the beach or go out and explore, the Sheraton Bali Kuta Resort is the perfect base.

Breakfast

The Sheraton Bali Kuta Resort's breakfast is a must-try for any guest staying at the hotel. With a lovely buffet selection and exceptional food varieties on offer, one can enjoy a delicious meal while seated at outside tables with a nice view. The staff is amazing and very attentive to guests' needs, including fulfilling their extra requests. Chinese guests can also find options like porridge and noodles. The apple pie cinnamon roll is a must-try for breakfast lovers. The breakfast buffet serves Balinese, European, American and Indian choices, so there is something for everyone. The hotel also prepares breakfast upon request and the staff is exceptionally helpful. Overall, the breakfast experience at Sheraton Bali Kuta Resort is excellent and guests found it to be the best in Bali.

Rooms

The Sheraton Bali Kuta Resort offers clean and well-furnished rooms with comfortable beds and spacious areas. Guests can enjoy staying in ocean-view rooms with nice balconies, where they can hear the sound of the sea. The property offers large, nicely decorated rooms with amazing scenery. Additionally, the hotel offers daily room maintenance and a great level of cleanliness. While some guests have reported minor issues, such as thin walls and a small hole allowing ants in, the majority praise the property's cleanliness, comfort and facilities. Overall, the hotel's rooms are spacious, clean and offer fantastic views with great amenities.

Cleanliness

If you're looking for a hotel that prides itself on its cleanliness, the Sheraton Bali Kuta Resort is the perfect choice. Guests repeatedly praise the hotel for its 150% cleanliness standards and exceptional hygiene. Rooms and facilities are attended to regularly, ensuring everything is clean and well-maintained. While a few guests noted some poorly maintained areas, the majority of reviews rave about the hotel's cleanliness. Even the location itself is mentioned as being very nicely located and clean. So, if you're someone who prioritizes cleanliness when traveling, the Sheraton Bali Kuta Resort is definitely worth considering.

Staff

The staff at Sheraton Bali Kuta Resort received raving reviews from guests who found them to be friendly, helpful and professional. Guests appreciated the personal attention they received and many staff members were mentioned by name for their exceptional service, such as Dhika, Rizky, Redzy, Ms. Ebi, Ms. Virgo, Mr. Eka, Anggie, Putu, Ayu, Anil, Nor, Buddah, Ferdi and DD. From the baggage porters to the check-in reception staff, to those who serve during breakfast, guests felt warmly welcomed and cared for. The housekeeping was also noted for being amazing, while other staff members were described as simply the best. The staff went above and beyond to assist with anything guests needed and some were even called out for being excellent waitresses or housekeepers. Many guests said the staff and their incredible customer service, was the reason for their high scores. Overall, guests felt that the staff made them feel extremely welcome and special and that they were simply amazing.

Spa

The Sheraton Bali Kuta Resort is a CHSE Certified hotel that offers a fantastic location and friendly staff. Guests were particularly impressed by the Great Shine Spa with many recommending that you absolutely must book a massage. The spa treatments were professional and did not disappoint. While some felt that the spa facilities were basic, others found them to be good. The spa was competitively priced and very professional. Guests enjoyed the beautiful sunset views as they relaxed in the spa. The hotel also offers a pool, gym and complimentary spa access for guests. However, some guests felt the gym and spa could have been better. All in all, the Great Shine Spa is definitely worth a visit during your stay at the Sheraton Bali Kuta Resort.

Pool

If you're looking for a hotel with a fantastic pool, Sheraton Bali Kuta Resort might be just what you need. Most reviews praised the pool, which offered amazing views of the beach and sunset. Guests also enjoyed the infinity and outdoor pool, albeit mentioning some were too small. Some felt that the poolside lacked ambience, but the view of the ocean compensated for that.

While the pool was a highlight for most guests, some felt that the pool was not as impressive as it appeared in pictures, given the price they paid. Nevertheless, the hotel's location, right across from Kuta Beach, made it a perfect place to stay for a night or two to transit to the airport.

Overall, the facilities and comfort of the rooms were well appreciated. Despite a few comments on the age of the property, guests were happy with the friendly and accommodating staff. So if you're on the lookout for a great pool to refresh and relax, Sheraton Bali Kuta Resort could be the place for you.

Beach

The Sheraton Bali Kuta Resort, which is CHSE certified, offers a wonderful experience to its guests as it is located right on Kuta Beach. The stunning beach is just across the street from the hotel and is easily accessible. The location is central and easily walkable to a shopping mall, making it a perfect spot for tourists. However, some guests thought that the beachfront could have been cleaner. Despite this, the hotel's location is unbeatable for anyone wanting to explore the beautiful ocean views of Bali. Some guests had beach-facing rooms that gave them clear sunset views every night and others could hear the calming sound of the ocean from their rooms. Though the hotel does not have a direct entrance to the beach and the beach door closes early, it only takes a short walk uphill to reach the main entrance. Overall, the Sheraton Bali Kuta Resort is an ideal location for those who wish to explore Bali while staying in a comfortable and clean hotel, situated just a few steps away from the beach.

Family

If you're traveling with kids on your next trip to Bali, consider staying at the Sheraton Bali Kuta Resort. Guests have nothing but positive things to say about the activities offered for children at the hotel. With ample space for kids to run around and have fun, your little ones will never be bored. Plus, the location is perfect for families with teenagers, as shops and the famous Waterbom Park are nearby. Families who have stayed at the hotel have expressed how happy and satisfied they were with their experience and even plan to return with their whole family. So, why not treat your kids to a grand experience and make wonderful memories at the Sheraton Bali Kuta Resort?

5 Star

The Sheraton Bali Kuta Resort, a CHSE Certified destination, is a luxurious five-star hotel that provides exceptional facilities and services. While some guests expressed that the hotel is not up to the standard of a five-star rating, most guests described their experience as amazing, superb and exceptional. The rooms were commendable and had everything guests expect from a 5-star rating. The prices charged were even considered low for a five-star hotel. The hotel staff were fantastic and friendly with guests. Despite minor complaints, guests enjoyed their stay at this exceptional hotel.

Luxury

A stay at Sheraton Bali Kuta Resort promises nothing but pure luxury. Recent guests have called it an amazing five star hotel, one of the best in Kuta. With beautiful rooms that meet every expectation of a 5-star hotel, you can expect nothing short of fantastic amenities and amazing service. Visitors highlight that the hotel is perfect and the staff is friendly, offering the best treatments that make for a luxury experience. While some comments suggest room for improvement, the overall experience suggests it is a great choice for those wanting a high-end vacation in Bali.

Yes, Sheraton Bali Kuta Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Sheraton Bali Kuta Resort.

No, Sheraton Bali Kuta Resort doesn't allow dogs.

Yes, parking facilities are available at Sheraton Bali Kuta Resort.

Yes, Sheraton Bali Kuta Resort has a gym.

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