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Summary of reviewsScarletz Suites by Edenzpace @ KLCC Area offers a remarkable stay in the heart of Kuala Lumpur, with guests often highlighting its superb location and close proximity to iconic attractions like the Petronas Towers. This premium positioning allows easy access to the city's vibrant attractions, shopping malls, and efficient public transport, while the breathtaking views from the high floors add to the charm of the stay. The rooms are a major draw, appreciated for their modern and tasteful decor, comfort, and well-equipped spaces that cater to self-catering guests. Cleanliness within the rooms and overall design contribute to a cozy and inviting atmosphere.
The staff generally receive positive feedback for their friendliness and helpfulness, although experiences vary, with some reception staff perceived as less engaged. Despite this, interactions with the staff are often described as smooth, particularly during the check-in and check-out processes.
The rooftop pool is a standout feature, renowned for its infinity design and stunning cityscape views, enhancing the overall guest experience. The Wi-Fi service is mostly favorable, offering fast and personal connectivity, although a few guests have faced challenges. Bedding comfort emerges as a mixed aspect; while some guests find them satisfactory, others note the beds are too firm for their liking.
Despite a few areas for improvement, Scarletz Suites by Edenzpace delivers a pleasant and memorable stay, combining a strategic location, inviting accommodations, and impressive amenities, making it a desirable choice for travelers seeking both comfort and convenience in the KLCC area. Show more
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Apartment with Swimming Pool
Indoor Pool
Apartment with Parking
Accessible Apartment
Apartment with Indoor Pool
Room Types
Premium Heya Suites with NetflixThis apartment features a pool with a view. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV, a washing machine, executive lounge access, a seating area as well as city views. The unit has 1 bed.
Deluxe Queen Studio Guests will have a special experience as the studio offers a pool with a view. Providing free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, kitchenware, a microwave and an electric kettle. The air-conditioned studio provides a flat-screen TV, a private entrance, executive lounge access, a seating area as well as city views. The unit offers 1 bed.
Premium SuitesThe pool with a view is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a flat-screen TV, executive lounge access, a seating area, a dining area as well as city views. The unit has 1 bed.
Business Suites with NetflixGuests will have a special experience as the apartment offers a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides executive lounge access, a seating area, a dining area, a flat-screen TV, as well as city views. The unit offers 1 bed.
Elite SuitesThe pool with a view is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV, a washing machine, executive lounge access, a seating area as well as city views. The unit has 1 bed.
Modern Chic King Studio with NetflixGuests will have a special experience as the studio offers a pool with a view. Providing free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The fully equipped kitchen features a stovetop, kitchenware, a microwave and an electric kettle. The air-conditioned studio provides a flat-screen TV, a private entrance, executive lounge access, a seating area as well as city views. The unit offers 1 bed.
Executive Suites - High FloorGuests will have a special experience as the apartment features a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a flat-screen TV, a washing machine, executive lounge access, a seating area as well as city views. The unit offers 2 beds.
Premium Quadruple RoomThis quadruple room's standout feature is the pool with a view. The spacious quadruple room offers air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The quadruple room provides a private entrance, executive lounge access, a seating area, a flat-screen TV, as well as city views. The unit offers 2 beds.
One-Bedroom Apartment with View - Level 38Guests will have a special experience as this apartment provides a pool with a view. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The apartment offers a flat-screen TV, a washing machine, executive lounge access, a seating area as well as city views. The unit offers 1 bed.
One Bedroom Apartment with View - Level 29Guests will have a special experience as the apartment offers a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment provides a washing machine, executive lounge access, a seating area, a flat-screen TV, as well as city views. The unit offers 1 bed.
One Bedroom Apartment with View - Level 30This apartment features a pool with a view. Boasting a private entrance, this air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a washing machine, executive lounge access, a seating area, a flat-screen TV, as well as city views. The unit has 1 bed.
Guest Reviews
Location
Scarletz Suites by Edenzpace boasts an exceptional location in the KLCC area, with the iconic Petronas Towers just a short walk away. Visitors consistently praise its prime positioning that offers convenient access to the heart of Kuala Lumpur, making it effortless to explore nearby attractions, malls, and public transport options. The suites provide more than just proximity to landmarks, featuring a stunning view from high floors that many guests find delightful. Rooms are clean and comfortable, offering cozy accommodations with all necessary amenities, ensuring a pleasant stay. Moreover, guests appreciate the smooth check-in and check-out processes, complemented by helpful interactions with the staff. While the building is somewhat removed from the bustling center, it still provides easy access for those willing to enjoy the city with the assistance of services like GRAB. Overall, the superb location of Scarletz Suites, combined with its facilities and breathtaking views, presents excellent value for travelers seeking both relaxation and adventure in the vibrant KLCC area.
Rooms
Scarletz Suites by Edenzpace in the KLCC Area offers an inviting experience for guests, with overwhelmingly positive reviews highlighting the allure of its rooms. Renowned for their beauty and coziness, the rooms boast modern and tasteful interior designs, making for a visually appealing stay. Guests appreciate the well-equipped spaces, complete with convenience-focused amenities like an oven and water dispenser, satisfying those who enjoy self-catering options.
Cleanliness is consistently praised, ensuring a comfortable environment, complemented by spacious layouts that offer ample room to relax or entertain. The ambiance within the suites is satisfying, providing a tranquil setting with great views that enhance the overall experience.
Comfort remains a standout feature, with many guests remarking on the comfortable bedding and overall room setup, although some noted that the beds could be firmer than expected. Attention to detail in the decor adds a touch of elegance, elevating the feel of each room beyond typical hotel offerings.
Whether it's the lovely decor or the impressive views, the rooms consistently meet and even exceed expectations, leaving guests with fond memories of their stay at Scarletz Suites.
Beds
Scarletz Suites by Edenzpace, located in the vibrant KLCC area, offers an array of experiences for its guests, although the bedding situation appears to be a mixed bag. Several reviews highlight the comfort of the beds, with phrases describing them as comfy and equipped with comfortable bedding. However, many guests express a notable dissatisfaction, primarily due to the firmness of the beds. Phrases such as "hard," "rock hard," and "like a board" recur frequently, indicating that the mattresses might not meet all comfort preferences. Some guests even describe the beds as "very firm" or "extremely hard," suggesting a need for potential improvement in this aspect of hospitality. Furthermore, there are mentions of the bed size not living up to expectations, described as smaller than advertised. Overall, while the location and other amenities may appeal, guests looking for a luxurious sleep experience might find the beds a bit too rigid for their liking.
Cleanliness
Scarletz Suites by Edenzpace @ KLCC Area offers guests a mixed experience when it comes to cleanliness. Many guests praise the rooms for their modern and tasteful decor, highlighting the spotless and tidy condition of the accommodations. The suites are often described as clean and comfortable, with several reviews emphasizing the overall cleanliness and well-maintained state of the building. The interior design is noted to contribute to a cozy atmosphere in the suites.
However, some reviews report inconsistencies in hygiene standards. A few guests encountered issues such as dusty furniture, stained sheets, and smelly or poorly cleaned bathrooms. The corridors have also been described as dirty, which stands in contrast to the cleanliness of the rooms themselves. Despite these discrepancies, the positive remarks about the cleanliness of rooms and the quality of amenities indicate that many travelers find this accommodation satisfactory in comfort and tidiness.
Staff
Scarletz Suites by Edenzpace @ KLCC Area receives praise for its friendly and helpful staff, especially emphasizing the kindness and assistance from the security and other team members. Guests appreciate the friendly attitude and the helpfulness extended in resolving issues, even when these are beyond the staff's control. However, there are mixed experiences when it comes to the reception staff. Several guests find them unfriendly and lacking in motivation, with a perception that their primary role is merely to collect keys, without offering much in the way of customer service. The lack of assistance with luggage and some oversights, such as not informing guests about the rooftop pool, detract from the overall experience. While certain aspects of staff service shine, improvements could be made for a more consistently pleasant experience throughout the hotel.
Wi-Fi
Scarletz Suites by Edenzpace @ KLCC Area offers a mixed experience when it comes to Wi-Fi connectivity. Guests have mentioned that the internet connection in the rooms is fast and provides a seamless experience for online streaming platforms like Netflix and YouTube, without any disruptions. The availability of personal Wi-Fi that isn't shared with others is noted as a positive aspect, contributing to a generally good connection experience. However, some guests have faced challenges, including issues with no internet connection in certain rooms and difficulties in obtaining the Wi-Fi password promptly from reception. While some reviews mention poor connectivity, the overall impression of the Wi-Fi service is favorable when it functions well. Additionally, the good customer service often complements the positive aspects of the Wi-Fi experience at the hotel.
Pool
Scarletz Suites by Edenzpace, located in the KLCC area, boasts a rooftop pool that repeatedly receives praise for its remarkable qualities. Situated on the 47th floor, the pool offers breathtaking views of the cityscape, including iconic landmarks such as the Petronas Towers. Guests frequently remark on the infinity pool's impressive design and the spectacular skyline views it provides. The pool area is described as superb, with a luxurious jacuzzi complementing the experience. Visitors highlight the incredible scenery visible from the pool, making it an ideal spot for enjoying a refreshing bath while taking in the stunning surroundings. The pool's spaciousness and aesthetic appeal contribute to its reputation as one of the most beautiful many guests have encountered. Despite some mentions of the water temperature being quite cold, the overall consensus reflects that the pool is a fantastic feature of the hotel, adding an alluring dimension to any stay, particularly suitable for couples seeking a romantic staycation.
Yes, Scarletz Suites by Edenzpace @ KLCC Area has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Scarletz Suites by Edenzpace @ KLCC Area.
No, Scarletz Suites by Edenzpace @ KLCC Area doesn't allow dogs.
Yes, parking facilities are available at Scarletz Suites by Edenzpace @ KLCC Area.
No, Scarletz Suites by Edenzpace @ KLCC Area doesn't have a gym.