JW Marriott Hotel Kolkata

Kolkata , , 4a, J.b.s. Haldane Avenue (Show on Map)


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Summary of reviewsThe JW Marriott Hotel Kolkata is a luxurious hotel with excellent amenities that provide guests with a dreamy and comfortable experience. The hotel's great location provides easy access to local attractions without being too far from the airport and the ambiance complements the spectacular views from the top floors, the bath tubs and the rooms. The breakfast spread is generally seen as excellent and the live stations are appreciated, although some guests suggested improving the menu's variety. The dinner offerings receive mixed reviews with some finding the food really tasty and others finding the limited selection of cuisines and unqualified dishes disappointing. Nevertheless, the hotel generally offers tasteful and comfortable rooms, equipped with spacious private bathrooms, rain showers and spa bathtubs. The housekeeping standards were generally good and staff members were described as courteous, caring, cooperative, well-trained, friendly and professional. Although some complaints were made about dirty glasses and tables at breakfast, many guests have found the hotel to be clean overall with good hygiene standards. The hotel's poolside area with an open-air restaurant and infinity pool, also received positive reviews with a few guests concerned about extra charges for services and the inability to smoke in certain areas. Business travelers have had mixed experiences, but the top management is impressive. Unsatisfactory staff interactions and frustrating wait-times for food have been reported by some guests, but the outstanding services and the amazing smells of nearby five-star restaurants are highly appreciated. All of these features make the JW Marriott Hotel Kolkata one of the best hotels to stay in Kolkata.
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Categories
Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types
Deluxe King Guest Room This double room has a sofa, iPod dock and air conditioning. It provides complimentary fruits, packaged drinking water - four bottles per room per night and newspapers.

Executive King Guest Room with Executive Lounge Access & One way Airport Transfer This room allows access to the lounge, along with the ‘One on One’ beverage offer during the Cocktail Hours. It includes snacks & (IMFL) beverage service during “Happy Hours” between 5.30 pm to 9.30 pm. It also provides complimentary tea/coffee service at the lounge, one way airport transfer, complimentary Wifi, complimentary fruit platter (seasonal), packaged drinking water - four bottles per room per night and newspapers.

Deluxe Suite with Executive Lounge Access & Two way Airport Transfer This suite has air conditioning, iPod dock and dining area. This room offers complimentary lounge access (Happy cocktail hours is from 5:30 pm – 9:30 pm) and round trip airport transfers.

Executive Suite with Executive Lounge Access & Two way Airport Transfer This suite features a seating area, sofa and hot tub. This room offers complimentary lounge access (Happy cocktail hours is from 5:30 pm – 9:30 pm) and round trip airport transfers.

Deluxe Twin Guest Room Guests will have a special experience as the double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Executive Twin Guest Room with Executive Lounge Access & One way Airport Transfer Guests will have a special experience as the double room features a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 2 beds.

About JW Marriott Hotel Kolkata
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Guest Reviews
8.4
Very Good
Location
The JW Marriott Hotel Kolkata boasts a great location with a convenient and excellent spot, loved by many guests. The ambiance is beautiful, which complements the spectacular views from the top floors, the bath tubs and the rooms, especially the city view. Providing easy access to local attractions without being too far from the airport, location is rightly the key focus area of this hotel. Guests enjoyed the good atmosphere and gorgeous city view that this hotel offers, making it the best location. Additionally, the excellent food and inviting ambiance made the stay exceptional. Although there were mixed reviews about the view from some rooms, the location and overall experience were satisfactory for most guests.

Breakfast
The breakfast at JW Marriott Hotel Kolkata received mixed reviews from guests. Some described it as amazing, delicious and with a great variety of options including Continental, Indian and local delicacies. Others found it mediocre, repetitive or not up to their expectations. Despite some negative comments, the breakfast spread is generally seen as excellent and the live stations are appreciated. A few guests pointed out that the menu could be more varied and some criticized the service during breakfast. Overall, the hotel's clean and hygienic rooms, courteous staff and excellent food and location make it a good choice for travelers visiting Kolkata.

Dinner
Guests of the JW Marriott Hotel Kolkata have had mixed experiences with the dinner offerings at the hotel. Some guests found the food to be really tasty, both at the buffet and through in-room dining. Others, however, were disappointed with the limited selection of cuisines and inferior quality of certain dishes. Some guests also reported long wait times for dinner and breakfast and a lack of proper menu cards and information on beverage timings. On the positive side, those who ordered dinner à la carte generally found it to be decent and some guests praised the late-night buffet and wine options. All in all, while some guests may have found the dinner offerings mediocre or overpriced, others had an excellent dining experience.

Rooms
JW Marriott Hotel Kolkata offers beautiful and spacious rooms with excellent amenities. Guests loved the big and spacious private bathrooms, rain showers and spa bathtubs. Many reviewers noted the luxurious and clean interiors and the comfortable beds. The rooms have great views and good vibes with automatic blinds and curtains. While some guests mentioned poor maintenance and some rooms being shabby, most guests were impressed with the quality of the rooms. The hotel offers smoking and non-smoking rooms, king and twin beds and in-room dining menus, although some guests noted that half the items on the menu were not available. Overall, guests found the rooms to be well-appointed and pleasant with enough room amenities.

Cleanliness
The JW Marriott Hotel Kolkata has received mixed reviews regarding their cleanliness with some guests mentioning issues such as a musty smell in elevators and worn out furniture with paint coming off. However, many guests have praised the hotel for being spotlessly clean with pleasant and comfortable rooms. Some guests have also noted that housekeeping and other services are really good, while others have mentioned that housekeeping standards need to be improved for a 5-star property. Despite some complaints about dirty glasses and tables at breakfast, many guests have found the hotel to be clean overall with good hygiene standards and staff who are properly sanitized. Although some guests have noted concerns during the current pandemic times, the majority of the comments about cleanliness have been positive.

Staff
JW Marriott Hotel Kolkata is renowned for its exceptional service and polite, helpful staff who are always eager to assist guests. The majority of staff have been described as courteous, caring, cooperative, well-trained, friendly and professional. Several staff members have been commended by name, including Partha, Sangay, Malavika, Amar, Bonni, Kalam, Ayan Roychowdhury and Neha, who went above and beyond to ensure that guests had an enjoyable, hassle-free stay. Despite a few negative reviews about rude behavior, unprofessional attitudes, poor coordination and slow service, most visitors raved about the staff's attentiveness, kindness and warmth, especially thanking receptionists like Ms. Dasgupta or Pinky and Urvashi Gandhi and many enjoyed the buffet meals and spa services provided by the staff. Overall, the staff at JW Marriott Hotel Kolkata is a standout feature of this luxury hotel, making guests feel welcomed and satisfied throughout their stay.

Pool
The JW Marriott Hotel Kolkata's pool area has received mixed reviews from guests with some noting that the pool was closed due to COVID-19 restrictions or temperature control issues that made it too cold to swim. However, many guests also praised the poolside area with an open-air restaurant and an infinity pool that provided lovely views. The staff also received high marks for their service, particularly at the Infinity restaurant beside the pool. Some guests noted noise from poolside marriage parties, but overall, the pool area was considered a nice place to sit and relax. However, some guests were disappointed by the extra charges for services and the inability to smoke in certain areas.

Business
If you're a business traveler considering staying at the JW Marriott Hotel Kolkata, then there are a mix of positive and negative experiences shared by previous guests. While the check-in process can be a bit lengthy, the welcome area and top management are impressive. Unfortunately, there are some issues with the quality of the toilet paper and it seems the hotel requires payment at every turn. Additionally, some guests have reported poor experiences with specific staff members or frustrating wait-times for food. However, there are still plenty of positive aspects to note, such as the outstanding services and amazing smells of nearby five-star restaurants. Overall, your experience at this hotel seems to depend largely on the timing of your stay and your interactions with specific staff members.

Luxury
The JW Marriott Hotel Kolkata provides a luxurious experience with its classy and comfortable facilities. Despite a few minor complaints, guests rave about the dreamy staycation and level of service that comes with staying at this fabulous property, hailed as the best in Kolkata. Even with the premium price, visitors agree that the comfort and luxury make it all worth it. Everything is truly top notch, from the state-of-the-art spa to the infinity pool perfect for relaxed lounging. If you're looking for a five star vacation, the JW Marriott has got it all.


Yes, JW Marriott Hotel Kolkata has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at JW Marriott Hotel Kolkata.

No, JW Marriott Hotel Kolkata doesn't allow dogs.

Yes, parking facilities are available at JW Marriott Hotel Kolkata.

Yes, JW Marriott Hotel Kolkata has a gym.
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