Avra Imperial Hotel

Kolymvari, Kolymbari35.54444,23.779387(Show on Map)

8.6

Very Good

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+ 3 Photos3

Checkin - Checkout dates‌

Info

Avra Imperial Hotel in western Crete is a luxurious accommodation option with 328 elegant rooms and suites featuring contemporary design and ancient-inspired architecture. The hotel offers several facilities such as five restaurants, four bars, a wellness and fitness center, a conference center, and activities for adults and children. The state-of-the-art conference center makes it ideal for events and celebrations, while the engraved symbols of the Linear B Script found throughout the hotel offer guests the opportunity to experience authentic Cretan culture. The APIVITA Spa and wellness center also enhances guests' relaxation experience. The hotel's architectural design blends traditional Greek hospitality with innovation, creating a unique and unforgettable experience.

Summary of reviews

Guests have praised the cleanliness and size of the pools, as well as their heated options. The pool bar also offers delicious drinks and snacks. While some guests noted a lack of sun loungers around the communal pool, the private pool option received high praise for its seclusion and exclusivity. Families with children can also take advantage of the kids pool and small water park. Overall, the Avra Imperial Hotel offers a stunning outdoor pool experience for guests seeking relaxation and luxury.

Categories

Family

Babysitting/childcare services and free children's club.

Family-Friendly room types:

Family rooms

Is there a kids' club?Yes
Other details: Alpha Crèche for babies aged 4 months to 3 years (inclusive).

Alpha Kids for children aged 4-11 years (inclusive).

Teen Vault for teenagers 12 to 17 years old.

Is there a playground?

Outdoor Playground

Do you offer babysitting/child services?Yes, at a charge

Additional amenities for children:

Kid meals

Swimming pool suitable for children

Competitions for kids

Sport activities for kids

Art related activities for kids

Sustainability Journey

Avra Imperial Hotel holds the Travelife Gold certification and the Green Key award, demonstrating comprehensive sustainability efforts. The hotel implements an environmental management system focused on reducing energy consumption, conserving water, and proper waste management. It also prioritizes local sourcing and supports social initiatives.

Certifications:

Green Key (greenkey.global)

Answers last updated by our editors

Luxury

Within 65,000 sq. m of luxury, gleaming waters and perfumed greenery, this newly built luxury accommodation entices travelers to enjoy the sumptuousness of this greek paradise.

Gym

State of the art, fully equipped gym & fitness center.

Heated Pool

This hotel boasts an indoor heated pool, five restaurants, four bars, and a wellness and fitness center. The hotel offers several swimming pools for adults and children. Some rooms and suites include a private or shared pool.

Indoor Pool

This hotel features a 200m² indoor heated swimming pool with a surrounding cascade. The pool area includes 6 stainless steel hydro massage loungers and 2 pool water jets. It is part of a large 1,900m² wellness center.

Children's Pool

This luxurious hotel is listed as having a children's pool and offers activities for children.

Outdoor Pool

This hotel boasts extensive outdoor pool facilities including a 1,500m² infinity-style central glass pool, a second 700m² main pool, dedicated children's pools, and numerous rooms and suites with private or shared pools.

5 Star

The 5 star beach resort features 328 luxurious rooms and suites, restaurants, bars, sports & leisure facilities, 118 private swimming pools, shops, a private chapel and a rejuvenating spa.

Yoga

The hotel includes an APIVITA Spa and wellness center to enhance guests' relaxation experience. The hotel's architectural design blends traditional Greek hospitality with innovation, creating a unique and unforgettable experience.

Tennis

Tennis court onsite.

Accessible

Disabled parking, accessible path of travel and bathroom, in-room accessibility and roll-in shower.

Beachfront

Offers direct beach access, multiple pools (including indoor), and a variety of dining options with stunning sea views. Its luxurious spa enhances the experience, making it a top choice for beachfront relaxation and amenities.

Answers last updated by our editors

Parking

Free self parking.

Business

The hotel offers a professional business center suitable for every occasion.

Pool

A seasonal outdoor pool and an indoor pool are available onsite.

Heated Pool

Indoor Pool

Children's Pool

Private Pool

Outdoor Pool

Dog Friendly

This eco-sustainable 5-star hotel is pet-friendly and geared to families. It is surrounded by huge gardens and is only 5 minutes from the beach. The hotel might request an extra fee to host your pet.

Spa

USPA offers facials, body scrubs, massages, body wraps, body treatments, manicures and pedicures, hydrotherapy and aromatherapy.

Honeymoon

The spacious and luxurious rooms and suites will be your private paradise offering a fantastic getaway from the anxiety of the wedding planning.

Beach

The hotel has a private sandy beach.

Private Pool

Romantic

Room Types

Deluxe Double or Twin RoomSpacious room with seating corner, luxurious marble bathroom with separate bathtub and shower and furnished balcony. The room rate is based on 2 guests. Maximum occupancy is this room type is 3 guests. (see hotel policies) Guests enjoy a basket of fresh fruit, a bottle of mineral water, and a bottle of selected local red wine upon arrival. Also, pool towels and sun loungers are provided free of charge.

Deluxe Double or Twin Room with Shared Pool Consists of bedroom with seating area, marble bathroom with bath and shower and furnished balcony with access to a shared pool. Guests enjoy a basket of fresh fruit, a bottle of mineral water, and a bottle of selected local red wine upon arrival. Also, pool towels and sun loungers are provided free of charge.

Deluxe Double or Twin Room with Private Pool Spacious and elegant room with private pool and sunbathing terrace. It consists of 1 bedroom with seating corner and flat-screen LED TV 26''. The luxurious marble bathroom comes with separate bath and rain shower, bathrobes and slippers. A pool towel service is provided at no charge during your stay.

Deluxe Suite with Private PoolLuxurious suite featuring a spacious terrace with private pool and magnificent views, a living room ans 2 flat-screen, 32” LED TVs. A pillow menu, bathrobes and slippers are also offered. Guests enjoy a basket of fresh fruit, a bottle of mineral water, and a bottle of selected local red wine upon arrival. A pool towel service is provided for free throughout your stay.

Deluxe Double or Twin Room with Pool ViewOpening to a balcony with pool view, this air-conditioned room offers: -seating area -flat-screen TV with satellite channels -minibar.

Family RoomOpening to a balcony, this air-conditioned room offers: -seating area -flat-screen TV with satellite channels -minibar.

Deluxe SuiteOffering a living room and a separate bedroom, this air-conditioned suite features: -flat-screen TV with satellite channels -minibar.

Executive Suite with Private PoolOffering a private pool, this air-conditioned suite features: -flat-screen TV with satellite channels -minibar.

Executive SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 3 beds.

Junior Suite with Private PoolGuests will have a special experience as the suite features a pool with a view. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.

Two Bedroom Junior SuiteThis spacious suite is comprised of 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 4 beds.

Premium Room - Residence Collection (Adults Only 13+)Providing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views.

Premium Room Private Pool - Residence Collection (Adults Only 13+)Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a shower.

Premium Junior Suite with Private Pool - Residence Collection (Adults Only 13+)This suite's standout feature is the pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace, this suite also provides a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

Premium Suite - Residence Collection (Adults Only 13+)This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.

Premium Suite with Private Pool - Residence Collection (Adults Only 13+)The pool with a view is a top feature of this suite. This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. Featuring a terrace, this suite also provides air conditioning, a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.

Junior Suite with Pool ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with pool views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.

About Avra Imperial Hotel

Nestled in western Crete, Avra Imperial Hotel sets a new standard for luxury accommodation. The hotel boasts 328 sophisticated and elegant rooms and suites that combine contemporary design with ancient-inspired architecture. From private pools to marble bathrooms with hydro massage, every detail is thoughtfully considered to provide guests with a unique sense of hospitality. The hotel offers an array of facilities, including five restaurants, four bars, a wellness and fitness center, a state-of-the-art conference center and activities for both children and adults. Avra Imperial Hotel provides the perfect setting for events and celebrations, with the state-of-the-art conference center and a range of event services. For those seeking authentic Cretan experiences, the hotel offers a unique opportunity to experience the exquisite architecture of Minoan Crete during daily activities through the engraved symbols of the Linear B Script found throughout the hotel. Guests can also indulge in the luxurious APIVITA Spa and wellness center, which will enhance their inner glow and take them to new levels of relaxation. Avra Imperial Hotel combines traditional Greek hospitality elements with world-class services, innovation, and imposing architectural structures to create a milestone in modern luxury accommodation. The hotel's creative and innovative architectural design is inspired by the structural features of the Minoan palaces, which is reflected in the hotel's height and large colonnaded areas. With a blend of modern luxury and ancient-inspired architecture, Avra Imperial Hotel offers guests a unique and unforgettable experience.

Registry or License or Notification Number: 1042K015A0208201

Guest Reviews

8.6

Very Good

Review Summaries

Location

The location of Avra Imperial Hotel has received mixed reviews from guests. Some have found it to be situated in a sad village with long distances required to access different parts of the hotel, while others have appreciated its proximity to the beach. The immediate surroundings of the hotel have been described as either beautiful or run-down with unfinished buildings. While the beach has been praised, some guests have mentioned stones in the water. The hotel is also located at a distance from Chania, but within reach of Elafonissi, Balos, Samaria and the botanical garden. A car is recommended as there is not much to do in the immediate vicinity of the hotel. Parking is plentiful. However, some guests have found the location isolated or far from the center. There are some restaurants and a small town within walking distance. The hotel's location has been seen as ideal for exploring the western part of Crete.

Breakfast

The breakfast at Avra Imperial Hotel received high praise from guests with many describing it as excellent, amazing and fantastic. The buffet offered a grand choice of food, ranging from local and continental specialties to a sportfoodcorner. There were multiple restaurants to choose from and the staff were friendly and attentive. The Greek and Cretan breakfasts were highlights with guests enjoying local cheeses, pies and pancakes. The buffet dinners were also highly rated with an exceptional range of high-quality food available. However, some guests felt that the restaurant Blue Dong was disappointing. Despite this, the breakfast at Avra Imperial Hotel was a standout experience with plenty of choices and stunning dining settings.

Dinner

The dinner options at Avra Imperial Hotel provide a wide variety of dishes to choose from. Some guests had mixed reviews with a few mentioning the Italian restaurant not living up to expectations, while others found the food to be delicious with high-quality buffet options. The Japanese restaurant also had mixed reviews. Guests recommended exploring nearby taverns for lunch and dinner to experience the local culture. Some guests mentioned that the food could be hotter when served, but others were pleased with the excellent food choices. The breakfast buffet was a highlight for many guests. While some guests found the beach area lacking, the exceptional dinner buffet and staff received high praise. Overall, guests felt satisfied with the variety and quality of dining options offered.

Rooms

The Avra Imperial Hotel offers spacious and comfortable rooms that are clean and well-equipped with some featuring private pools and big balconies. While some guests experienced minor issues such as outdated bathrooms, loose towel hooks and limited TV channels, most were impressed with the high standards of cleanliness and modern design. The hotel's location and amenities also received praise with particular mention of the peaceful atmosphere and beautiful pool areas. However, some guests had negative experiences, such as delayed check-in and unpleasant smells in the shower and faced difficulties in changing rooms to their preference. Overall, the Avra Imperial Hotel provides a relaxing and comfortable stay for guests with spacious and luxurious rooms that meet and exceed expectations.

Beds

Guests of Avra Imperial Hotel were impressed with the quality and comfort of the beds in the rooms. Many noted the use of twin beds pushed next to each other instead of a traditional double bed, but this did not detract from the overall comfort. Reviews also mentioned the proximity of some rooms to the beach, while others focused on the temperature of the private pools. Overall, guests could expect to enjoy a comfortable stay with a good night's sleep thanks to the hotel's well-maintained and cozy beds.

Cleanliness

Guests of Avra Imperial Hotel are very pleased with the cleanliness of the hotel and its facilities. Many describe the rooms as immaculate with good smells and pleasant surroundings. The pools are also praised for being clean and the entire resort area is described as a dreamy, beautiful place to stay. While some guests mentioned minor issues with cleanliness, such as a few pool towels with holes or a dress gown not being replaced quickly, overall, the hotel's commitment to cleanliness is evident in its daily cleaning schedule and hardworking staff. Some guests commented on the hotel's good infection control measures, which are especially important in these times.

Staff

Guests have praised the staff at the Avra Imperial Hotel, describing them as top-notch, welcoming, friendly and always available. The hotel staff was described as very helpful, professional, attentive and accommodating with a special mention to some individuals including Sofia in the restaurant, Daria at the front desk, Manolis and Sertzian in concierge and Elda in the restaurant. The friendliness of the staff was unanimously appreciated with many guests feeling appreciated and welcomed. However, a few reviews noted some incidents where the staff forgot requests or lacked competence. Nevertheless, the overall impression of the hotel staff was exceptional and they made an effort to make guests feel good and satisfied.

Spa

The Avra Imperial Hotel's spa is one of the property's highlights, as mentioned in multiple guest reviews. The spa facilities and treatments are described as amazing, while others have praised the great spa facilities and the cleanliness of the center. Guests can enjoy a morning session by the sea or indulge in a deep tissue massage from the excellent massage therapists. However, due to COVID measures, the free spa zone was not available during some guests' stays. Nonetheless, the attentive and qualified spa personnel provide enjoyable treatments and the gym facilities are also available. It's important to arrive on time, as some guests have reported time deductions for late arrivals. Despite a few negative comments, the overall consensus is that the Avra Imperial Hotel Spa is a delightful experience.

Pool

The Avra Imperial Hotel boasts a massive pool area with multiple pools, including a children's pool and a small water park. The pools are clean and some are heated, while others are indoor or outdoor. Guests can even opt for a room with a private pool. The pool bar serves delicious drinks and snacks and the poolside lunch options are fantastic. However, some reviewers noted that there weren't enough sun loungers around the common pool and the poolside chairs were uncomfortable. The hotel's pebble beach doesn't attract many visitors due to its small size and significant waves, unsuitable for children. In contrast, the private area with the pool bar near the beach is magnificent. Overall, while some reviewers found the water temperature too cold, the pool area's size and variety impressed many guests and they enjoyed soaking up the sun in the beautiful pool areas.

Beach

Guests of Avra Imperial Hotel have mixed reviews about the beach located near the hotel. While some describe the beach as beautiful with sun loungers and a cosy beach bar, others complain about rocks on the beach and the lack of sand. A few guests even ventured out to explore and found nicer spots for swimming. The hotel itself is beachfront, but some found the access to the beach difficult. The breakfast is described as good with plenty of options to choose from. Some guests note that the rooms are lovely, while others found the beach area unattractive or unappealing. There are also comments about the beach being too small and not enough loungers being available. Overall, opinions are mixed, but it seems that some guests enjoyed the beach while others were less impressed.

Parking

Avra Imperial Hotel offers an excellent location for guests travelling with their own vehicle thanks to the ample free parking available. The hotel boasts a large private parking lot which provides plenty of parking space for guests, making it easy to find a place to park at any time of day. Guests can also take advantage of the valet service offered by the hotel with a club car available to transport guests and their belongings to and from the parking area. Regardless of whether you choose to bring your own vehicle or rent one locally, you won't have any trouble finding a spot to park at Avra Imperial Hotel. However, it's important to note that the hotel does not offer late checkout, so be sure to check out on time to avoid any issues with the parking arrangement.

Family

If you're looking for a family-friendly hotel, Avra Imperial might just be the place for you! The hotel offers a crèche and kids club, which guests have praised for their excellent service. Many families found the hotel to be suitable and comfortable for small children with the staff going the extra mile to help with things like sterilizers and bottle warmers. Parents also appreciated the variety of food options, including a separate kids' buffet. However, some reviewers noted that the baby pools were too cold and there was a limited offering for kids. Despite this, the kids club received high marks from those who used it. For those without children, the hotel's soundproofing could be an issue, as some guests complained of being woken up early by screaming kids. Overall, the hotel is described as extremely family-friendly with plenty of activities and amenities for parents and children alike.

5 Star

Avra Imperial Hotel offers a magical week-long stay in a real five-star paradise with extremely relaxing facilities that are truly like in a proper five-star luxury hotel, making it really worth the money and the five-star rating. Guests highly recommend this hotel, praising its perfect and sublime service, commendable quality and excellent value for the price. With a variety of pools, bars and restaurants available, guests are delighted with everything they’d want from a five-star hotel. However, some guests have experienced heartless and unprofessional service from the staff, making them believe that the hotel deserves more than just five stars. Moreover, some guests have noted that the hotel's food quality is not up to par with the standards of a five-star hotel. Others have unfortunately dealt with cleanliness issues, including wet floors and mildew odors. Nonetheless, overall, the Avra Imperial Hotel is a beautiful, peaceful and highly recommended place to stay in.

Private Pool

The Avra Imperial Hotel offers guests the option to upgrade their stay with a private pool, available in various room categories including deluxe rooms, superior suites and executive suites. Reviews highlight the allure of having a private pool during the pandemic and mention the impressive size of the pools. Some guests noted that the temperature of their private pool was cool, while others appreciated the option to escape the crowds and enjoy a secluded swim. Honeymooners can also enjoy the romance of a deluxe suite with a private pool. Overall, the private pool option at the Avra Imperial Hotel is a popular choice for those seeking a luxurious and exclusive experience.

Outdoor Pool

The Avra Imperial Hotel boasts some really beautiful outdoor pools, including a huge communal pool which is great for lounging in the sun. The infinity-style swimming pool is especially amazing, providing a stunning view while you swim. While there is a great pool next to the sea, some guests have complained that the water in the outdoor pool is too cold to enjoy. Still, there are plenty of sun loungers for those who don't mind braving the chillier water. Unfortunately, some guests have noted that the communal pool can often be too crowded with towels reserving spots early in the morning and leftover food and drinks littering the area. But overall, the pool area at the Avra Imperial Hotel is beautiful and extensive with plenty of options for guests to enjoy the water and sun.

Luxury

The Avra Imperial Hotel provides an extremely luxurious experience for guests with beautiful and high standards. The hotel is immaculate and already provides 5-star service that exceeds expectations. Guests can enjoy a real five-star paradise with modern and comfortable suites furnished to a high standard. Facilities at the hotel are truly like in a proper luxurious 5-star hotel. Though some guests have reported that the rooms don't quite match up to the luxury advertised on the website, overall guests agree that the hotel deserves more than its 5-star rating. The hotel design is remarkable and worth the money and the quality of the hotel is truly like a proper 5-star luxury hotel. While some guests reported heartless service and not receiving the level of service expected from a 5-star hotel, others found the hotel to be a true 5-star paradise. All in all, Avra Imperial Hotel is a solid choice for anyone seeking a luxurious retreat.

FAQ

Yes, Avra Imperial Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at Avra Imperial Hotel.

Yes, Avra Imperial Hotel welcomes dogs.

Yes, parking facilities are available at Avra Imperial Hotel.

Yes, Avra Imperial Hotel has a gym.

Location

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