Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN
Knoxville, 9137 Cross Park Drive35.922345,-84.090542(Show on Map)
7.1
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesWed, 28 Oct - Thu, 29 Oct28 Oct - 29 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN, is highly praised by guests for its strategic location, comfortable accommodations and exceptional service. The hotel boasts easy access to major highways like I-75 and I-40, creating a serene yet convenient environment close to various amenities, including restaurants, supermarkets, recreational spots, hospitals and gas stations. The proximity to downtown Knoxville and popular event venues enhances its attractiveness for both leisure and business travelers.
The breakfast at the hotel generally garners positive feedback for its variety and taste with enjoyable elements like fresh waffles and omelets. The clean and well-maintained breakfast area, coupled with friendly staff, contributes to a pleasant dining experience. While there are occasional concerns about the selection and quality consistency, many guests find the breakfast offerings satisfactory and a good start to their day.
Guest rooms are often noted for their spaciousness, comfort and cleanliness. The presence of amenities like microwaves, fridges and multiple TVs enhances the convenience, making the suites particularly suitable for families and extended stays. Although some rooms show signs of wear and tear and occasional maintenance issues are reported, the overall room experience remains positive.
Cleanliness throughout the hotel is well-regarded by many with numerous guests affirming the cleanliness of their rooms, linens and bathrooms. However, there are notable exceptions with some complaints about dust, pests and cleanliness lapses in public areas and certain rooms, indicating a need for more consistent housekeeping standards.
The staff at the hotel receive widespread acclaim for their welcoming and helpful demeanor, significantly contributing to a positive guest experience. Despite the occasional mention of less friendly interactions, the overall impression of the staff remains one of professionalism and dedication to guest satisfaction.
The hotel's wifi and TV services present a mixed picture with some guests experiencing fast and reliable connectivity, while others face issues with connectivity and speed. The gym and pool facilities also elicit varied responses, from praise for being well-equipped when available to criticism over frequent closures and maintenance concerns.
Families find the hotel well-suited for their needs, appreciating the spacious rooms, family-friendly amenities and enjoyable breakfast options. The convenient location further adds to the appeal for those traveling with children or attending family gatherings in the area.
Business travelers commend the hotel for its cleanliness, business-friendly facilities and convenient location. The well-maintained business area and helpful staff make it a solid choice for those traveling for work, although some improvements to breakfast options would be welcomed.
Overall, the Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN, offers a largely positive stay with commendable location, accommodations, staff service and amenities, making it a favorable option for various types of travelers.
Categories
Indoor Pool
AI-generatedFeatures an indoor pool and a cozy atmosphere. Guests appreciate the complimentary breakfast and comfortable accommodations.
Honeymoon
Family
Pool
Heated Pool
Indoor Pool
Free Wi-Fi
Business
Accessible
Heated Pool
Golf
Parking
3 Star
Check-in - Check-out
Check In:
15:00
Check Out:
11:00
Facilities
Parking
Pets allowed
Meeting/banquet facilities (additional charge)
24-hour front desk
Golf course (within 3 km) (additional charge)
Non-smoking rooms
Business centre
Facilities for disabled guests
Family rooms
Free parking
Internet services
Lift
Heating
WiFi
Indoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Snack bar
Private check-in/check-out
Vending machine (drinks)
Vending machine (snacks)
Minimarket on site
Daily housekeeping
Parking on site
WiFi available in all areas
Accessible parking
Wheelchair accessible
Visual aids: Braille
Coffee house on site
Sun loungers or beach chairs
Key access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Invoice provided
Room Types
King RoomThis room features a 37-inch flat-screen cable TV, microwave, and small refrigerator. A desk is also included.
King Room with Roll-In Shower - Disability AccessThis accessible room features a 37-inch flat-screen cable TV, microwave, and small refrigerator. A roll-in shower is also included.
Queen Room with Two Queen BedsThis accessible room features a 37-inch flat-screen cable TV, microwave, and small refrigerator. A desk is also included.
Queen Room with Two Queen Beds - Disability AccessThis accessible room features a 37-inch flat-screen cable TV, microwave, and small refrigerator. A desk is also included.
One-Bedroom Suite with King Bed - Non-SmokingThis spacious suite features a 37-inch flat-screen cable TV, sofa bed, and microwave. A small refrigerator is also included.
One-Bedroom Suite with King Bed - Accessible - Non - SmokingThis accessible suite features a 37-inch flat-screen cable TV, microwave, and small refrigerator. A desk is also included.
One-Bedroom Suite with King Bed - Non-SmokingThis spacious suite features a 37-inch flat-screen cable TV, microwave, and small refrigerator. A desk is also included.
King Suite with Sofa Bed - Disability AccessThis accessible suite features a 37-inch flat-screen cable TV, sofa bed, and microwave. A small refrigerator is also included.
One-Bedroom Suite with Two Queen Beds - Non-SmokingThis spacious suite features a 37-inch flat-screen cable TV, sofa bed, and microwave. A small refrigerator is also included.
Deluxe Queen Suite with Two Queen Beds and Sofa BedIn addition to hardwood floors, this spacious suite features a 37-inch flat-screen cable TV and sofa bed. A small refrigerator is also included.
King Studio SuiteThis air-conditioned studio includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.1
Good
Review Summaries
Summarized by AI
Location
The Country Inn & Suites by Radisson in Knoxville at Cedar Bluff, TN is praised for its prime location. Guests highlight its proximity to major highways like I-75 and I-40, making it easy to navigate to and from the hotel. The area is described as safe, quiet and conveniently close to a variety of restaurants, coffee shops, shopping centers and supermarkets, including Walmart and Sam's Club. It's also noted for being near recreational spots for family activities, such as arcades and essential services like hospitals and gas stations. While a few guests mentioned initial difficulty in finding the hotel or navigational challenges at night, the majority agree that the location is conducive to accessing key areas of Knoxville, including downtown and popular event venues. Its central setting and ease of access are repeatedly commended, making it a suitable choice for travelers with various needs, whether for leisure, family stays or attending local events.
Breakfast
The Country Inn & Suites by Radisson in Knoxville at Cedar Bluff, TN offers a breakfast experience that generally receives positive feedback from many guests. The breakfast is described as having a variety of options including fresh waffles, omelets and a selection of cereals. Guests particularly enjoyed the complimentary breakfast with several noting the good variety and tasty options. The breakfast area is well-maintained, ensuring a clean and pleasant dining experience.
Some guests found the breakfast to be great, mentioning the availability of a waffle maker and the consistent quality of hot items. Others appreciated the friendly staff and noted the frequent changes in the menu, providing variety throughout their stay. The breakfast is noted for being delicious and plentiful with some guests commending it as an awesome or amazing start to the day.
However, there are also mixed reviews. Some guests reported limited selections with specific complaints about missing items such as bagels, yogurt and fresh fruit. Instances of dry or overcooked items and occasional shortages at peak times were mentioned. A few guests felt the selection could be enhanced with more healthful choices like oatmeal and better quality items.
Overall, while the breakfast receives substantial praise for its variety, taste and cleanliness, there are sporadic issues regarding availability and selection consistency. Despite these, the majority of guests had a positive breakfast experience during their stay.
Rooms
The rooms at the Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN, generally receive positive feedback for their size, comfort and cleanliness. Many guests appreciated the spaciousness of the suites, some of which include amenities like microwaves, fridges and multiple TVs. The beds were frequently described as comfortable with some noting the ease of fitting additional items like playpens without compromising space.
Several guests mentioned their rooms being recently updated or newly renovated, contributing to pleasant stays. The rooms were often noted as clean and quiet, essential factors for a restful experience. The suites, providing separate living areas and multiple TVs, are highlighted as ideal for families or extended stays.
However, there are also areas needing attention. Some rooms showed signs of wear and tear, such as old or dirty carpets, outdated furniture and minor maintenance issues like peeling paint and broken fixtures. A few guests pointed out unpleasant odors, such as mold, mildew or smoke, as well as occasional cleanliness oversights. Despite these issues, the overall room experience was described as good with many guests finding them comfortable and properly maintained for the most part.
In summary, while the rooms at this hotel are largely praised for their size, comfort and cleanliness, there is room for improvement in terms of maintenance and odor control.
Beds
At the Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN, guests frequently highlight the comfort of the beds as a standout feature. Numerous reviews praise the beds for being comfortable with descriptions like nice, comfy and therapeutic repeatedly mentioned. Guests often note that the bedding and pillows together provide a great night's rest, enhancing their overall stay experience.
Several positive remarks point to the excellent comfort level of the beds with many guests specifying they sleep well. The beds are generally described as clean and well-maintained, making a good impression on cleanliness and comfort. Some reviews highlight issues such as worn bed sheets or occasional lack of comfort in specific instances, but these seem to be exceptions rather than the rule.
Overall, the beds at this hotel seem to offer a restful and enjoyable experience, contributing significantly to the guests' satisfaction with their stay.
Cleanliness
The reviews of 'Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN' reveal a mixture of positive and negative impressions regarding the hotel's cleanliness. On the positive side, many guests appreciated the clean rooms and overall clean facility, mentioning that their rooms were clean, comfortable and spacious. The property was described as clean multiple times and specific praises were directed toward the cleanliness of linens and bathrooms.
However, the reviews also pointed out several areas in need of improvement. Issues such as dust on carpets and walls, roaches, mold and unpleasant odors were mentioned by various guests. Some found hair in the tubs upon arrival, stains on carpets and bedding and noted that the hotel and room cleanliness did not meet their expectations. The property appears to be undergoing renovations, which might contribute to the dusty environment and occasional construction materials found by guests.
Additional complaints included dirty public areas such as elevators, hallways smelling like smoke and trash in or around rooms. The state of the carpet and other furnishings were described as worn, stained and in need of repair. Housekeeping services were inconsistent with some guests noting that the cleaning was rushed or insufficient during their stay.
Overall, while many guests found the rooms and facility to be clean and comfortable, there are significant concerns around consistent and thorough cleaning, maintenance issues and the presence of pests that need to be addressed to improve guest satisfaction.
Staff
The staff at Country Inn & Suites by Radisson in Knoxville, Tennessee at Cedar Bluff consistently receive high praise from guests for their friendliness and helpfulness. Many visitors compliment the front desk personnel for being polite, welcoming and accommodating, often highlighting specific staff members by name. The majority of reviewers describe the staff as friendly, courteous and professional, creating a warm and inviting atmosphere throughout their stay. Several guests noted that the staff went above and beyond to assist with their needs, demonstrating excellent customer service.
However, it's not all positive, as there were some mentions of unfriendly and rude behavior from a few staff members and occasions where the staff appeared overextended and unable to manage noise or other issues effectively. Despite these occasional drawbacks, the general sentiment is overwhelmingly positive with many guests appreciating the staff’s dedication to making their stay comfortable and enjoyable. The consistent theme of friendly and helpful interactions suggests that the staff play a significant role in ensuring guests have a pleasant experience at the hotel.
Wi-Fi
Guests at the Country Inn & Suites by Radisson in Knoxville at Cedar Bluff, TN have had varied experiences with the hotel's wifi. While many appreciated the good, stable and fast internet connection, others found the wifi service lacking, mentioning poor connectivity, slow speeds and frequent issues with accessing the network. Some guests noted limited or unusable wifi and occasional daily connecting issues. Despite these discrepancies, positive comments highlighted the ease of connecting to the wifi and consistent fast internet for some users. The television service also garnered mixed reviews with many guests enjoying good channel selection and working TVs, although a few experienced issues with the TVs not working properly. Overall, the internet and TV services at the hotel seemed to offer a mixed bag of reliable performance for some and significant connectivity challenges for others.
Gym
The fitness facilities at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN have received mixed feedback from guests. Positive comments highlight the presence of a good workout room and a nice workout facility, suggesting that some guests find the gym sufficient for their needs. However, many reviews indicate that the gym is often closed, either due to construction or other unspecified reasons. When it is available, the fitness room is described as small and in need of updates or repairs. Several guests also mentioned that the gym equipment was outdated and the cleanliness of the gym area was occasionally a concern.
Pool
The pool at Country Inn & Suites by Radisson in Knoxville at Cedar Bluff has received mixed reviews from guests. While many appreciated the warm and heated pool, noting that the indoor pool was enjoyable and the pool area was generally clean, others experienced various issues. There were several mentions of the pool being closed for maintenance, sometimes for a few days and in other instances, guests found the pool unusable, due to it being dirty, green or unsafe. Some guests highlighted problems with the pool’s heater and high chlorine levels, which made the environment less inviting. Despite the setbacks, kids seemed to enjoy the pool when it was available. Overall, the pool experience could be hit or miss, largely depending on the timing of one's visit.
Family
Country Inn & Suites by Radisson in Knoxville at Cedar Bluff, TN, proves to be an ideal destination for families seeking a comfortable and accommodating stay. Numerous reviews highlight its suitability for family gatherings and creating cherished memories. The hotel offers spacious family suites and ample room sizes, perfect for large groups and providing a fitting environment for kids. Guests consistently mentioned the hotel's family-friendly features, from the inclusion of a hot breakfast catering to children, to the pool which was a favorite among the young ones.
The playpen-friendly setup and the accessibility of amenities make the hotel convenient for family trips. Despite occasional disappointments related to the pool's availability, the overall atmosphere remains pleasant and enjoyable for all family members. The location is also appreciated for its proximity to families visiting the area, enhancing the stay for those attending reunions or simply exploring Knoxville together. All in all, the Country Inn & Suites by Radisson earns strong recommendations for its comfortable, family-orientated environment, ensuring a memorable experience for all ages.
Business
Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN stands out as a solid choice for business travelers. Guests frequently highlight its suitability for business trips, noting the hotel as a lovely business destination with great business facilities. It offers a clean and well-maintained environment, which is essential for optimal productivity. The hotel’s location is frequently described as ideal, convenient for those needing to be close to business hubs in Knoxville.
The business area receives praise for being excellent and well-centralized with a decent small business center that caters well to travel needs. Desks in the rooms are noted to be nice and clean, providing a suitable workspace. While the business center is on the smaller side, it remains well-regarded for its functionality and efficiency. The hotel also accepts business reservations and holds, making planning seamless for business arrivals.
Though breakfast options could be improved, in terms of working services, the staff consistently receive commendations for being helpful and attentive, which can make a significant difference during a business stay. Overall, despite some minor drawbacks, the Country Inn & Suites offers a reliable and clean option for business travelers who prioritize a good location and responsive service.
Accessible
The 'Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN' receives positive remarks from guests concerning its accessibility for those with disabilities. The hotel offers a selection of accessible rooms, including some at ground level that can accommodate different needs. The accessible suites are well-received and features such as direct accessibility and easy access to hot water are praised. Guests highlight the good handicapped access in the bathroom and availability of family bathrooms and roll-in showers. There's appreciation for the hotel's proximity to key amenities and dining options, which contribute to its easy accessibility. Overall, the location, coupled with thoughtful design, ensures a comfortable stay for guests with accessibility needs.
Heated Pool
The reviews for the heated pool at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN present a mixed picture. While some guests appreciated the indoor heated pool and mentioned its overall great condition and family-friendly amenities, many others encountered significant issues. Frequent mentions highlight that the pool was often closed, shut or not visible during their stay. Some guests found the pool area frozen shut or inaccessible. Disappointingly, there were instances where the pool was cold, despite its heated label and the jacuzzi was not functioning. Although there were positive notes about easy access and the general idea of a heated pool, recurring operational problems seemed to diminish the experience for many guests.
Indoor Pool
The indoor pool at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN, has received varied feedback from guests. Some visitors loved the indoor pool and found it to be a great feature that enhanced their stay. The pool has been described as fun and nice, particularly enjoyable for children. On the positive side, a few guests mentioned that the pool was clean and well-maintained.
However, there were significant issues reported by other guests regarding the pool. Numerous reviews indicated that the indoor pool was often closed, sometimes for repairs or maintenance and in some cases, it was dirty or had a thick film. There were also concerns about the pool being cold. At times, emergency situations led to the pool being shut down, contributing to guests' dissatisfaction. These repeated problems with the pool's availability and condition negatively affected the overall guest experience for many.
Honeymoon
Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN offers an excellent value for honeymooning couples looking for a secluded and romantic getaway. With cozy and private accommodations, the hotel sets the stage for an intimate retreat. Guests have praised it as perfect for a quiet night away, highlighting its ideal location and lovely, beautiful setting. The overall sentiment is that the hotel provides an excellent stay for those seeking a little romantic escape, making it an excellent choice for honeymooners.
Dog Friendly
'Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN' offers a welcoming environment for travelers with dogs with multiple reviews highlighting its pet-friendly policies. Guests frequently comment on how accommodating the hotel is for service dogs and other pets, even large ones. The presence of a designated dog owner's area is among the appreciated amenities, ensuring pets have some space. On the downside, while the hotel is described as dog friendly, some guests have pointed out that there are no specific areas to walk their dogs and noted issues such as dogs barking at night and occasional smells of dog urine in rooms. Despite these concerns, the majority of reviews affirm that the hotel effectively caters to those traveling with pets.
FAQ
Yes, Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN.
No, Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN.
No, Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN doesn't have a gym.
