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Sovereign Hotel

Kisumu , Lolwe Drive (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sovereign Hotel is highly recommended for its fantastic location, exclusive and peaceful setting and excellent access to the business centre. While the breakfast receives mixed reviews, guests appreciate the fresh food and wide variety of options. The dining experience is also mixed with some guests praising the amazing dinner and diverse menu offerings, while others were disappointed with poor staffing and slow service. The rooms are exceptional with high-quality fixtures and fittings, spacious and clean and well-furnished with white linens. The hotel is also commended for its cleanliness, friendly and helpful staff and lovely outdoor pool. Overall, the Sovereign Hotel is a comfortable and elegant choice for both business and leisure travelers.
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Categories

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Room Types

Luxury Twin Room Featuring satellite TV, air-conditioning and a balcony with views over the lake, this luxurious and spacious twin room includes a spacious lounge, writing desk and dressing table. Complete with modern amenities, the private bathroom is fitted with a shower and comes with slippers.

Double Room with Garden View The spacious double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Executive Suite This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.

King Room with Lake View The spacious double room offers air conditioning, a minibar, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Deluxe Twin Room The spacious twin room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Apartment with Lake View This self contained apartment has a balcony, flat-screen TV and electric kettle. Please note that the apartment is located a 5-minute walk from the hotel.

Deluxe Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with garden views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Apartment Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with lake views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 1 bed.

About Sovereign Hotel

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Guest Reviews

8.1

Very Good

Location

The Sovereign Hotel boasts a fantastic location that receives high praise from its guests. Reviewers describe it as exclusive, great, right and wonderful. Located in a quiet suburb with quick access to the city, it offers a lovely peaceful setting just 1km from the CBD. Guests especially enjoy the close proximity to the lake and town. With excellent access to the business centre, it is an excellent location within town. Even those seeking peace and quiet find the location amazing. The hotel also offers an awesome view of Lake Victoria, making it attractive to many. Whether you're travelling for business or leisure, the Sovereign Hotel is conveniently located and highly recommended.

Breakfast

The breakfast at Sovereign Hotel receives mixed reviews from guests. Some found it underwhelming and in need of improvement, while others thought it was excellent and the highlight of their stay. Fresh food and a wide variety of options were highlighted by many with some guests especially enjoying the espresso machine and the made-to-order eggs. There were also comments on a limited selection on the buffet. However, the fresh juice section was praised as a great idea. Overall, guests found the breakfast to be practical with good variety and would recommend it to others.

Dinner

Guests have mixed opinions about the dining experience at Sovereign Hotel. Some have left positive feedback, calling the dinner amazing and giving big shoutouts to the chef, particularly for the sushi. The restaurant ambiance also received praise with nice jazz music playing in the background during dinner. Those who enjoyed the food deemed it delicious and appreciated the diverse menu offerings for both the buffet and a la carte. However, others were disappointed with the poor restaurant staffing in the evenings, leading to slow service and inexperienced staff. Some guests had to wait over an hour for their food and were not satisfied with the quality. Additionally, there were complaints about overcharging for the food, dull food trestles, mold in the bathrooms and even reports of the kitchens not being up and running during some stays. Overall, while the dining experience at Sovereign Hotel showed some promise, there is room for improvement to better satisfy guests.

Rooms

The Sovereign Hotel offers lovely colonial architecture and exceptional rooms with high-quality fixtures and fittings. The rooms are spacious, clean and well furnished with white and clean linens. Additionally, the room sizes and beds are more than adequate, providing guests with comfortable and spacious accommodation. The bedrooms and facilities are also kept clean, ensuring guests have a pleasant and enjoyable stay. Although some guests noted issues with dirty carpets and worn-out sofas, the overall reviews indicate a comfortable hotel with friendly staff. The hotel's family rooms are perfect for those traveling with children and the hotel's location is also commended as being convenient.

Cleanliness

If you're looking for a clean and well-maintained hotel, the Sovereign Hotel is a great choice. Guests rave about the cleanliness of the rooms with many noting that the bed linens are white and immaculate. The rooms themselves are spacious and impeccably clean with exquisite furniture that adds an extra touch of elegance. While there were a few comments about below-average cleaning, these were the exceptions and guests generally found the hotel to be extremely clean. One guest noted that the bathrooms could use some extra attention, but everything else was extra clean. Overall, if a clean and tidy hotel is a priority for you, the Sovereign Hotel won't disappoint.

Staff

The staff at the Sovereign Hotel are frequently praised for their friendly and helpful nature. Many guests mention that the employees are welcoming and hospitable, creating a positive and comfortable atmosphere within the hotel. The staff is well-trained, ensuring that guests have a smooth and enjoyable stay. Although some reviewers suggest that the staff may not always be attentive, the majority of comments express gratitude for the excellent customer service provided by the staff. Particular employees, such as Milkah and Valerie, are singled out by guests for their exceptional helpfulness and courteousness. In summary, guests of the Sovereign Hotel can expect to encounter a team of dedicated and amiable staff who will go above and beyond to make their stay as pleasant as possible.

Pool

The Sovereign Hotel has a lovely outdoor pool that is well-maintained and clean. Guests appreciate the floaters offered at the pool, but note that there isn't a baby pool available. Although some noted that the pool is a bit small, the beautiful pool area makes up for it. Some reviews also mention the hotel's breakfast, pool and mosquito nets as highlights of their stay. Despite a few comments about the pool not being completely clean, the majority of guests agree that the pool is a great amenity and a fantastic place to relax during their stay at Sovereign Hotel.

Yes, Sovereign Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sovereign Hotel.

No, Sovereign Hotel doesn't allow dogs.

Yes, parking facilities are available at Sovereign Hotel.

No, Sovereign Hotel doesn't have a gym.

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