Butler House

Kilkenny , , 16 Patrick Street, Kilkenny City (Show on Map)


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Summary of reviewsButler House is a charming hotel located in the heart of Kilkenny, offering a great location for exploring the city. The hotel is situated on the castle grounds, providing beautiful surroundings and convenient parking. Guests rave about the sumptuous breakfast options available with something for everyone and dietary requirements well catered for. The rooms are spacious, comfortable and tastefully decorated with some guests enjoying lovely views of the gardens and castle. The staff is exceptional, providing friendly and helpful service that goes above and beyond. While some guests have reported issues with cleanliness and parking, the majority find the hotel to be exceptionally clean and organized with free parking available on premises. Overall, Butler House offers a wonderful medieval experience that comes highly recommended for a short break, providing excellent value for money and immersing visitors in a beautiful Irish manor.
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Room Types
Double Room This double room offers a flat-screen TV with satellite channels and tea and coffee making facilities. The room features a city view, and an en suite with a bathtub and shower, a hairdryer and complimentary toiletries.

Deluxe Double/Twin Room This deluxe room offers a flat-screen TV with satellite channels and tea and coffee making facilities. The room features a city view, and an en suite with a bathtub and shower, a hairdryer and complimentary toiletries.

Superior Double Room with Garden View This superior room offers a flat-screen TV with satellite channels and tea and coffee making facilities. The room features a garden view, and an en suite with a bathtub and shower, a hairdryer and complimentary toiletries.

Family Room with Garden View This family room offers a flat-screen TV with satellite channels and tea and coffee making facilities. The room features a garden view, and an en suite with a bathtub and shower, a hairdryer and complimentary toiletries.

Junior Suite with Garden View This junior suite offers guests a dining and seating area, a flat-screen TV with satellite channels and tea and coffee making facilities. Features include a fireplace and a garden view, and an en suite with a bathtub and shower, a hairdryer and complimentary toiletries.

Lady Eleanor Suite with Garden View This deluxe room offers a flat-screen TV with satellite channels and tea and coffee making facilities. The room features a garden view, and an en suite bathroom with shower, a hairdryer and complimentary toiletries.

About Butler House
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Guest Reviews
9.1
Excellent
Location
If you're planning a trip to Kilkenny and want to stay in the heart of the city, Butler House is an excellent choice. Located on the castle grounds, this hotel offers a great location that is within walking distance to most things. The hotel is close to everything, making it a convenient base for exploring the city. Guests love the beautiful surroundings and the fact that parking is available. Lots of history can be found within the building itself. The staff is friendly and welcoming, adding to the overall ambiance of the property. Reviews consistently mention the great location, central to everything, allowing for safe travel to dinner and drinks by foot in Kilkenny Town. Whether you're interested in exploring the castle or enjoying the shops and eateries in the city, Butler House is the perfect stay in the heart of Kilkenny.

Breakfast
If you're a foodie looking for a hotel that offers a sumptuous breakfast, Butler House is definitely worth a visit. Guests have raved about the excellent, gorgeous and amazing breakfast options available at this hotel. There's something for everyone with plenty of options on the menu and even a special vegetarian menu available. Guests highly recommend trying the Irish breakfast, which was deemed the best. Dietary requirements are well catered with a full gluten-free menu on offer. The breakfast is made using high-quality ingredients and the full-service breakfast was a surprise and a delight. The staff are friendly and provide great service. Breakfast is served in a beautiful room with stunning views, making for a lovely experience. Some reviewers noted that the breakfast staff lacked knowledge and service could be improved, but overall guests agree that the breakfast is excellent. For a bespoke breakfast fit for a king, Butler House should be your go-to hotel.

Rooms
Butler House receives glowing reviews for their rooms with guests raving about the incredible, gorgeous and stunning decor. The rooms are also noted for their size with many guests describing them as spacious and even huge. Beds are comfortable and bathrooms are big and well-appointed. Some guests mention facing noise from the public road, but others enjoy lovely views of the gardens and Kilkenny Castle. Overall, the rooms are clean, quiet and tastefully decorated, though some guests note that certain areas are slightly shabby or in need of refurbishment. As an old building, some rooms may be smaller, but many guests find them perfect for their needs. Overall, Butler House offers very comfortable and charming rooms in a beautiful mansion with stunning gardens.

Beds
Butler House boasts comfortable and cozy beds that will guarantee you a restful night's sleep. Many guests raved about the massive and extremely comfortable superking size main bed that is available. The king size beds and single beds in the rooms are also very comfortable. Soft carpets add to the cozy ambiance of the room, making it a perfect place to unwind. While some guests commented that the pillows weren't great, others suggested that better pillows would be an improvement. Nevertheless, the beds themselves were consistently praised as being comfortable and of good quality. All in all, Butler House is a comfortable guest house with great beds that provide a relaxing and cozy stay.

Cleanliness
When it comes to cleanliness, Butler House has received mixed reviews from their guests. While some have complained about mold in the bathroom and an unpleasant smell in the room and hallway, others have described the hotel as exceptionally clean and tidy. A few guests noticed some visible dust and worn out tiles in certain areas, but overall the rooms were clean and comfortable. The hotel has cozy tearooms and a charming ambiance. Some guests suggested that the bathrooms could use a total refurbishment and better towels. However, the majority of guests found the hotel to be very clean and organized.

Staff
Butler House offers exceptional service from their friendly and helpful staff, who go above and beyond to ensure a great stay. Guests consistently rave about the lovely warm welcome they receive and the wonderful, knowledgeable staff who are amiable, attentive and accommodating. The staff's professionalism and kindness are world-class and their service is said to be excellent with all dietary needs met. Butler House's breakfast is simply amazing and their location is great. The team at breakfast is amiable and the front desk staff are friendly and helpful. However, some guests reported to desk in the morning with no reaction and a few encountered staff with poor customer service. Overall, Butler House guests frequently praise the incredible, lovely and accommodating staff, who make for a truly unforgettable stay.

Parking
Butler House is conveniently located in the heart of the city, offering a private car park with free parking available on premises, making it a great option for those arriving by car. The car park is quite small with about 15 spaces, which can be challenging to navigate, but the location makes up for it. Some guests reported that the car park was difficult to enter and confined, while others found it handy and right beside the entrance. However, there were some issues with limited onsite parking and car park space and some guests were only permitted to park one car. Nonetheless, there was private parking available, although the staff did not specify beforehand that only one car per room was allowed. Some reviews reported car park issues, but free parking was available for guests and located right beside the hotel entrance, which was a great parking option.

4 Star
Butler House is an exceptional hotel that provides a magnificent medieval experience in the heart of Kilkenny. The hotel never fails to meet high expectations and comes highly recommended. It's a wonderful place for a short break with wonderful staff and excellent breakfasts. Guests enjoyed everything about their stay, from the superb facilities to the cute and gorgeous atmosphere. While some say it doesn't feel like a 4-star hotel, others describe it as an absolutely exceptional experience. Overall, it offers good value for money and immerses visitors in a beautiful Irish manor.


No, Butler House doesn't have any pool.

No, a spa isn't available at Butler House.

No, Butler House doesn't allow dogs.

Yes, parking facilities are available at Butler House.

No, Butler House doesn't have a gym.
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