World > Africa > Rwanda > Kigali > Rubungo > Hotels in Kigali > Heaven Restaurant & Boutique Hotel

Heaven Restaurant & Boutique Hotel

Kigali , Kn 29 St,no7 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHeaven Restaurant & Boutique Hotel is a unique and charming gem located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The hotel offers a peaceful and comfortable stay with lovely boutique rooms that boast balconies and exceptional amenities. The breakfast buffet is amazing with a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The restaurant is a standout highlight among guests with delicious food for breakfast, lunch and dinner. The staff is top-notch with guests praising their friendliness, efficiency and professionalism. The hotel's gym is great with excellent facilities and the pool area is frequently described as beautiful, clean and lovely. Overall, guests find the hotel quiet, comfortable and clean with exceptional service. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Restaurant & Boutique Hotel should definitely be at the top of your list.
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Categories

Boutique-style Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Villa Budget Queen Room with Balcony This queen rooms features private balconies, flat screen TV, mini fridge, coffee & tea making facilities. Free Wi-Fi and air conditioning are also offered.

Villa Budget King Room with Balcony This deluxe King rooms all have King beds and private balconies, flat screen TV, mini fridge,coffee & tea making facilities. Free Wi-Fi and air- conditioning is offered.

Superior King Room The Superior King rooms have a King bed or twin bed setup based on request.It also comes with a flat screen TV, mini fridge, coffee & tea making facilities. Free WiFi and air conditioning is offered.

Superior Queen Room This Superior King rooms have King beds, flat screen TV, mini fridge,coffee & tea making facilities are also available. Free Wi-Fi and air-conditioning are also offered.

About Heaven Restaurant & Boutique Hotel

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Guest Reviews

8.1

Very Good

Location

Heaven Restaurant & Boutique Hotel is located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The location is quiet yet convenient with several good restaurants nearby. Guests can visit the genocide memorial and museum, local shopping areas and other points of interest easily by bus or taxi. The area is great for a walk and coffee and there's an ATM and an Indian restaurant nearby. Although some rooms face a noisy street, the overall atmosphere is nice and the hotel's facilities, cleanliness and excellent service make up for any imperfections.

Breakfast

Heaven Restaurant & Boutique Hotel offers an amazing breakfast experience according to guest reviews. Visitors can expect a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The breakfast area is lovely with lush tropical plants, an open-sided veranda and a treehouse vibe. Guests praise the high quality and excellent taste of the food, which is served in a beautiful spot with a nice view. Many visitors also appreciated the complementary massage to end their day. Though some guests noted that the breakfast location is in another building and requires a walk on the public road, in general, the breakfast buffet is praised for its wide selection, outlay and organic and healthy options.

Dinner

Heaven Restaurant & Boutique Hotel boasts a lovely 24/7 restaurant with delicious food for breakfast, lunch and dinner. The fusion restaurant offers a great selection of main dishes that guests highly recommend. Dinner, in particular, is a standout highlight among guests. The staff's helpfulness at the restaurant only adds to the wonderful dining experience. For those seeking other dinner options, the restaurant is conveniently located next door to their upscale The Retreat lodge. The food is not only delicious but also beautifully presented, making for a fabulous dining experience. Guests from around the world agree that the restaurant is très agréable and the food is lekker. While the restaurant is nearby, some guests wished for a more direct path from the Heaven Boutique Hotel to the restaurant. Regardless with two excellent restaurants at your disposal, you'll undoubtedly have a memorable culinary experience during your stay.

Rooms

The rooms at Heaven Restaurant & Boutique Hotel have received a range of feedback from guests. While some have mentioned the rooms to be small and basic, others have positively noted that they are sufficiently sized, comfortable, clean and equipped with everything necessary. The hotel offers lovely boutique rooms with a balcony, which are nicely decorated and immaculately clean with exceptional amenities including filtered water and bath products. Guests have appreciated the comfortable beds, nice hot showers and even French press and water kettle for coffee. However, some guests have reported small problems with their room including broken things, faulty showers or doors that didn't close easily/properly. It is also worth noting that the standard of accommodation can vary widely and the less expensive facilities are only average. Overall, for those who value immaculate cleanliness, comfortable surroundings and excellent in-room amenities, it is recommended to book a more expensive option.

Beds

Heaven Restaurant & Boutique Hotel's comfortable beds and bedding are a highlight of guests' stays. While some suggest that the mattresses could be softer, most describe their sleep as restful thanks to the comfortable beds. Some guests had issues with uncomfortable pillows, but the lushness of the overall bedding earned high praise. Although a couple of guests suggested that the bedsheets could use a change, the majority of reviewers enjoyed their comfortable and spacious rooms. Overall, the hotel's beds and bedding are a standout feature for guests looking for a comfortable night's sleep.

Cleanliness

Heaven Restaurant & Boutique Hotel is receiving compliments from guests for their cleanliness. Rooms are comfortable, nicely decorated and immaculately clean with amenities like filtered water. The facilities including the swimming pool, sauna and gym are also mentioned to be very clean and relaxing. Guests are happy to report that there are no single-use plastics in the hotel and purified water is provided. The linen, bathroom and amazing water pressure are all noted as being very clean. However, there are a few negative comments about dusty bed veils and mold in the rooms. Overall, guests find the hotel quiet, comfortable and clean. The staff is friendly, professional and the hotel is situated in a safe and clean residential area. It is worth noting that some guests found the restaurant to be not clean enough and stinky.

Staff

The staff of Heaven Restaurant & Boutique Hotel is top-notch with guests praising their friendliness, efficiency and professionalism. Many guests mention specific staff members who went above and beyond to make their stay comfortable and enjoyable. The receptionists are particularly helpful and the restaurant staff receive high praise for their excellent service. The hotel's management is also commended for their exceptional service. However, a few guests report poor response times or incorrect information given by staff members. Overall, the majority of guests are extremely impressed with the hospitality of the staff and recommend the hotel based on its staff alone.

Wi-Fi

Heaven Restaurant & Boutique Hotel provides wifi for its guests, which seems to have mixed reviews. While some guests found the wifi to be great and super fast, others experienced problems with unreliable connection, on and off signals or even complete failures. Some reviews reported that the wifi shut off at 10 pm, causing inconvenience to those who needed to stay connected. However, overall the majority of guests commented positively on the quality and stability of the free wifi with some even mentioning the range of good TV channels available. There are also reviews in different languages, such as Hebrew, French and German, that praise the quality of the wifi – indicating that it is available throughout the hotel.

Spa

The Heaven Restaurant and Boutique Hotel is the perfect choice for those looking for a relaxing stay with quality spa facilities. Guests rave about the complimentary 20-minute massages and access to the gym. The hotel staff can also arrange local day tours and airport transfers. While some guests experienced difficulties booking a massage, overall, the spa was a highlight of their stay. The variety of restaurants, including fusion and Heaven, also received high praise from guests. Don't miss out on a stay at this go-to destination with good rates and excellent hospitality.

Gym

If you're someone who enjoys staying active even while on vacation, the Heaven Restaurant & Boutique Hotel has got you covered. According to guest reviews, the hotel's gym is great with excellent facilities that will help you stay on track with your fitness goals. Some reviewers even mention using the gym regularly during their stay, indicating that it's a real draw for those who are serious about their workouts. And, to sweeten the deal, guests get a free massage, which is an added bonus after a good workout. There's even an outdoor shower to cool off in after your sweat session. So, if you want to stay fit and healthy during your stay at the Heaven Restaurant & Boutique Hotel, hit up the gym for a great workout!

Pool

The pool area at Heaven Restaurant & Boutique Hotel is a highlight for many guests. It is frequently described as beautiful, clean and lovely. Some guests even mention that they wished they could use the other pool on the property as well. The hotel offers access to a high-energy music playing next to the swimming pool, which adds to the atmosphere. The two pools are set in a nice outdoor area and the restaurant service extends to poolside dining. While some guests critique the coldness of their served poolside food, most travelers find the pool to be a fantastic extra to the stay experience.

Boutique-Style

Heaven Restaurant & Boutique Hotel is a unique and lovely gem situated in Kigali, Rwanda. With its charming boutique rooms that boast balconies, this hotel offers customers a peaceful and comfortable stay. Its unique design and attentive customer service make it stand out from other big block hotels. The restaurant is also something to write home about as guests rave about everything from the breakfast to the lovely restaurants. Although some reviews mention certain rooms that may need some attention, overall guests seem to have had a positive experience at this Bali-inspired hotel. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Restaurant & Boutique Hotel should definitely be at the top of your list.

Yes, Heaven Restaurant & Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Heaven Restaurant & Boutique Hotel.

No, Heaven Restaurant & Boutique Hotel doesn't allow dogs.

Yes, parking facilities are available at Heaven Restaurant & Boutique Hotel.

Yes, Heaven Restaurant & Boutique Hotel has a gym.

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