Pier House Resort & Spa

Key West , , One Duval Street (Show on Map)


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Summary of reviewsThe Pier House Resort & Spa in Key West is a highly recommended hotel by guests with its ideal location on Duval Street being a major highlight. Its private beach and well-maintained pool area are additional standout features that guests loved. The rooms are generally clean and comfortable, though some may require updates or have noise issues. The resort is praised for its exceptional cleanliness and friendly staff with dedicated employees providing great service throughout. Though drinks by the pool can be pricey, the pool and beach area are generally enjoyable for guests. The beds and linens are cozy with some negative comments but overwhelmingly positive reviews. Overall, the Pier House Resort & Spa offers a great stay in a convenient location with luxurious amenities.
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Beachfront Resort
Located on the oceanfront at One Duval Street in Key West, Florida, the Pier House Resort & Spa is situated on the northern tip of Duval Street and on the northwest coast of the island, just a few blocks from Old Town's famous attractions and Key West recreation. With its private white sand beach, guests can soak in the Key West sun and enjoy the soothing sound of waves. The resort offers Beach & Pool Towels, Attendants and umbrellas for added convenience. Food & Beverage Service is also available on the beach, adding to the ultimate beachfront experience. The resort's spa offers a range of treatments, including massages and facials, allowing guests to indulge in relaxation and pampering. Complimentary Wi-Fi is also provided for those who need to stay connected, but guests are encouraged to disconnect and enjoy the natural beauty of their surroundings. For dining options, the resort boasts three restaurants and bars that serve fresh seafood and tropical cocktails. The culinary offerings are sure to tantalize the taste buds of every guest, and the option for beachside dining adds to the resort's allure. Overall, the Pier House Resort & Spa is a legendary destination in Key West, offering genuine island hospitality and a romantically adventurous location that blends relaxation and adventure.

Resort for Honeymoon
Enjoy quality time with your significant other at the hotel's premises. Book a couple's massage at the spa, relish exquisite culinary options at the restaurant or enjoy a drink at the hotel's beach bar. Due to its unique location you can enjoy a beautiful walk at the beach or get to know a bit more about the area while exploring it.

Resort with EV Charging Stations

Luxury Resort

Resort near Golf Courses

Resort near The Beach

Resort with Spa

Family Friendly Resort

Dog Friendly Resort

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

  Outdoor Pool  


Resort with Free Wi-Fi

Business Resort

Resort with Parking

EV charging stations  


Accessible Resort

Resort with Gym

4-Star Resort

Resort with Outdoor Pool

Room Types
Junior Spa Suite This room features a bamboo floor, small refrigerator, and cable television. A desk is also included. Please note this room is located near the spa and outdoor hot tub.

Oceanfront King This room features a private balcony with a gulf view, small refrigerator, and satellite television.

Standard King Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Room with Garden View Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard Queen Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

Lanai Queen Room This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

Oceanfront Two Queen This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.

One-Bedroom Queen Suite Featuring free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.

One-Bedroom Suite Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious quadruple room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Spa Jr. Suite Roll-In Shower The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit offers 2 beds.

Oceanfront King Roll-In Shower The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Standard King - Roll In Shower The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV. The unit offers 1 bed.

Lanai King Room - Roll In Shower Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Two Bedroom Suite - Oceanfront The spacious suite has 2 bedrooms and 2 bathrooms with a bath or a shower and free toiletries. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Lanai Queen Room - Roll In Shower Boasting a balcony, this quadruple room also features air conditioning, a tea and coffee maker and a TV. The unit has 2 beds.

Pure Wellness Junior Spa Suite Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

Quadruple Room This quadruple room has air conditioning, a tea and coffee maker, a TV and a balcony. The unit has 1 bed.

Apartment The spacious apartment provides air conditioning, a tea and coffee maker, a safe deposit box and a TV.

About Pier House Resort & Spa
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Guest Reviews
8.1
Very Good
Location
The Pier House Resort & Spa is situated in a fantastic location on Duval Street, the heart of Key West with ample attractions and shopping areas in close proximity. Guests loved the hotel's perfect location for exploring the town on foot and its private beach is a definite highlight. The property is beautifully landscaped and well-kept with clean and comfy rooms. The staff are helpful and friendly and the pool and restaurant areas are great for relaxing. The location at the end of Duval Street is excellent for a peaceful and serene stay. The central location of the hotel has guests raving about its convenience and makes it the best location in Key West with no better way to experience Key West's attractions and activities.

Rooms
Pier House Resort & Spa has a variety of rooms that provide different experiences. While some guests have had negative experiences, overall guests describe the rooms as nice, clean and comfortable with large and quiet bedrooms. The lack of carpeting in the rooms is appreciated, making for a cleaner stay. There are some issues with noise with some rooms being located next to areas that can be loud. Additionally, some rooms are described as being small, dark or with peeling paint. However, many guests love the views and the comfortable beds. There are also some comments about the facilities needing maintenance or updates, but the hotel is generally described as being in a convenient location with good amenities.

Beds
The Pier House Resort & Spa has been consistently garnering positive reviews from its guests, particularly for its comfortable beds and linens. Most guests have appreciated the coziness of the beds and the softness of the linens. The rooms are reasonably large and the showers are nice. Though there were some negative comments regarding the beds, those were in the minority and overall, the beds and pillows have been found to be quite comfy. Some guests did mention that the pillows were too high, while others found the mattresses a little hard. A few guests found the beds to be uncomfortable because they felt like sleeping on the floor, but such negative reviews were few and far between. One guest did mention that the quality of the bed sheets could be improved at the given price point, but again, this negative review was in the minority.

Cleanliness
If you're looking for a clean and comfortable place to stay for your vacation, Pier House Resort & Spa should definitely be on your list! While some previous guests noted a need for renovations and various plumbing issues, many reviewers attested to the exceptional cleanliness of the resort, particularly in the rooms. Without any carpets, rooms are easier to maintain and the cleaning crew does a fantastic job keeping them tidy. In addition, the staff is friendly and attentive, ensuring a great experience from start to finish. While some areas such as common bathrooms and walkways could use more attention, the overall cleanliness of the resort was praised by most guests. So if you prioritize a clean hotel, this may be the perfect spot for your next getaway!

Staff
As guests of the Pier House Resort & Spa, you can expect to be greeted by an extremely friendly and accommodating staff who will ensure your every need is met. From the spa facilities to the mature foliage and garden, everything is well maintained by the friendly and helpful staff. The wait staff is excellent and you can even receive text messages from staff throughout your stay to check on you. One guest had special praise for Kyrill at the front desk, who provided excellent customer service. While there were a few instances of rude behavior from some staff members, the overwhelming majority of guests praised the staff's professionalism and friendliness. Additionally, the front desk staff will go out of their way to make sure you have the best possible room and the beach and pool attendants are outstanding. From the little servers bringing you drinks and food to the beach bar staff and breakfast waiters, everyone on the property seems to be dedicated to making your stay enjoyable. The management, however, should address the few incidents with unfriendly staff members at the resort. Overall, the staff is what makes this hotel a great stay and it is highly recommended.

Pool
At Pier House Resort & Spa, guests have the luxury of enjoying their own private beach access and pool area. The warm pool is perfect for swimming and lounging around on hot days. The beach and pool area is also a great place to relax and socialize with other guests. The pool itself is clean and beautiful and there is even live music at the pool bar in the afternoons. However, drinks at the pool and pool bar are pricey. While the pool and beach area are generally well-maintained, there are some reports of dirty restrooms and occasional issues with iguanas. Despite some small complaints, guests overall find the pool and beach area superb and wonderfully convenient.

Beach
The Pier House Resort & Spa is a must-visit for avid beach-goers who want to have a luxurious stay in Key West. Most guests positively commented on the private beach access and its location on the water, which makes it a perfect place to relax and enjoy the serene ambiance. The hotel is situated in a very central location near the main street, making it very convenient for travelers to explore the city. The hotel features a beautiful pool and beach area, which guests have really enjoyed. The private beach is top-notch and has an attended bar with prompt, accommodating staff, so guests can grab a drink and some food while soaking up the sun. However, some guests have commented that the beach is small and needs better cleaning. The beach and pool are right next to each other, making it convenient for guests to take a dip in the pool and then cool off at the beach. Overall, we highly recommend staying at the Pier House Resort & Spa so that you can enjoy its private beach, pool area and explore the beautiful city of Key West.


Yes, Pier House Resort & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Pier House Resort & Spa.

Yes, Pier House Resort & Spa welcomes dogs.

Yes, parking facilities are available at Pier House Resort & Spa.

Yes, Pier House Resort & Spa has a gym.
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