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Kent State University Hotel and Conference Center

Kent , 215 South Depeyster Street (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Kent State University Hotel and Conference Center has received mostly positive reviews from guests. The hotel's location is highly praised, as it is situated in the heart of Kent and is close to numerous shops, restaurants and attractions. The rooms are described as spacious, clean and comfortable with modern facilities. The hotel staff are also highlighted as friendly and helpful, providing excellent customer service. Some guests note that the hotel's conference center is excellent with a variety of meeting spaces available, making it perfect for business travelers. The hotel's restaurant, the Black Squirrel, is also highly rated with guests enjoying the delicious food and beverages offered. However, some guests have mentioned that parking can be an issue as it is not included in the package and the paid parking is a block away from the hotel and not in a covered area. Despite this, guests generally agree that the Kent State University Hotel and Conference Center is an excellent choice for anyone wanting to stay in Kent, Ohio.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Queen Room with Two Queen Beds A flat-screen cable TV, iPod docking station and refrigerator are included in this room.

King Room A flat-screen cable TV, iPod docking station and refrigerator are included in this room.

King Room - Disability Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Queen Room - Disability Access This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

About Kent State University Hotel and Conference Center

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Guest Reviews

8.9

Excellent

Location

The Kent State University Hotel and Conference Center boasts an unbeatable location: downtown Kent within walking distance to the university, several restaurants, shops and bars - making it the perfect destination for parents visiting their kids at Kent or for those looking to explore the town. The hotel is conveniently located with parking available nearby and guests say that it's easy to get to. Reviews show that the location is excellent, perfect, primo and can't be beaten. It's also right next to the nightlife, making it a great choice for those who want to join in the fun. The hotel is in the heart of downtown Kent, close to the Kent Stage, restaurants and shops. Some guests rave about the top-notch service, while others mention the lovely facility in a great location. Overall, a great choice for those who want to experience Kent's best attractions within walking distance.

Breakfast

The breakfast at Kent State University Hotel and Conference Center has received mixed reviews from guests. While some complained about the cost of the breakfast buffet or the lack of complimentary options, others praised the variety and quality of food. Additionally, some guests commented on the efficiency and exceptional service provided by the breakfast staff. Due to COVID restrictions, breakfast was offered as a pre-packaged grab and go or ordered from a menu. Overall, the breakfast experience varied depending on the individual guest's expectations and needs.

Rooms

Kent State University Hotel and Conference Center offers guests clean, comfortable and spacious rooms. Most guests were happy with the cleanliness and modernity of the rooms, as they were well-kept and adequately stocked with amenities such as a fridge, microwave and coffee maker. Bedding was also comfortable and rooms were quiet - making for a pleasant night's sleep. However, there were a few complaints about temperature control and pillows. Despite these minor issues, the majority praised the hotel's facilities and maintenance with many stating they would stay again for more than one night. Overall, a good choice for those visiting Kent State University looking for a clean and modern room with friendly staff.

Beds

Guests at Kent State University Hotel and Conference Center have varying opinions about the beds. Some reviewers found the King and Queen beds very comfortable, providing just the right firmness. However, some guests were disappointed to find only one twin bed in their room when they booked two Queens. Some found the pillows too thick or hard, while others commented that only two pillows per bed were not enough. Despite these few negative comments, the hotel received numerous compliments about its comfortable beds and clean linens. One reviewer even praised the bolsters on the bed for providing additional support for behind their head. While some guests found the mattresses in need of replacement or uncomfortably firm, most described the beds as extremely comfortable with some saying they were "so comfortable" they felt like they were sleeping on a cloud.

Cleanliness

The Kent State University Hotel and Conference Center is highly praised for its cleanliness with guests consistently describing the rooms and facilities as spotless, well-kept and extremely clean. The hotel offers a great location and friendly staff, along with a modern and cute design that is also very up to date. Many guests note feeling safe and secure during their stay and appreciate the attention to cleanliness throughout the hotel. While some reviewers note that the cleaning staff did not perform certain tasks such as changing sheets or vacuuming, overall guests were impressed with the thoroughness of housekeeping. The hotel offers pet-friendly accommodations and a convenient grab and go breakfast, making it an excellent choice for any traveler looking for a clean and comfortable stay.

Staff

Kent State University Hotel and Conference Center boasts an exceptional team of staff that is friendly, knowledgeable and accommodating. Several guests mentioned how the front desk reservationist, Sarah, went out of her way to provide energetic and helpful service. From check-in to checkout, the staff was courteous and always willing to assist with any needs. Some visitors highlighted specific staff members such as Isaac, who had excellent local knowledge and Jess, who was incredibly helpful. The hotel's cleaning staff is also praised for their polite demeanor and thorough work. The bar staff and night receptionist received positive feedback with guests raving about the bar drinks and the exceptional customer service. Although some guests noted the front desk staff wasn't as friendly on check-in, most visitors agreed that the staff made their stay top-notch. Overall, the Kent State University Hotel and Conference Center is a perfect place to stay thanks to its excellent service and perfect location.

Pool

Guests have mixed feelings about the pool at Kent State University Hotel and Conference Center. While some appreciated the convenient, indoor, heated and saltwater pool along with the hot tub, some found it to be small and in need of cleaning. Despite the size, most guests appreciated having a pool and fitness center available to them. The location of the pool and hot tub were also praised by a few guests. However, some guests thought that the pool looked smaller than its pictures and may want the hotel to make a bigger pool in the future.

Parking

The Kent State University Hotel and Conference Center offers nearby parking at an additional cost with some guests noting that the cost was not included in the package and some experiencing issues with the parking system. However, guests should be prepared to spend a little extra money on parking as it is not included and there is no on-site parking available. Some guests also mentioned that the paid parking was a block away from the hotel and not in a covered area, which could be an issue during inclement weather. Overall, while parking may come at an extra cost, the hotel's location and amenities make up for it.

Yes, Kent State University Hotel and Conference Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Kent State University Hotel and Conference Center.

Yes, Kent State University Hotel and Conference Center welcomes dogs.

Yes, parking facilities are available at Kent State University Hotel and Conference Center.

Yes, Kent State University Hotel and Conference Center has a gym.

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