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Radisson Hotel Kandy

Kandy , Saranankara Road 31 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Radisson Hotel Kandy offers a peaceful and convenient location near the city center with stunning views of the lake and hills. The breakfast receives high praise for its delicious selection, while the dinner menu receives mixed feedback. The rooms are spacious and contemporary with comfortable bedding and good room service. The hotel is noted for its cleanliness and exceptional staff with some guests having personalized experiences. The wifi receives mixed reviews, but the rooftop pool and bar area is a top highlight, offering refreshing swims and picturesque views. While some guests expected more of a four-star experience, the Radisson Hotel Kandy is still considered a top hotel in the area.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Panoramic View Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types

Suite – 1 Bedroom – Lake View This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views.

Deluxe Room - 1 King This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views.

Deluxe Room Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views.

About Radisson Hotel Kandy

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Guest Reviews

7.9

Good

Location

The Radisson Hotel Kandy boasts a fantastic location, as mentioned by many guests in their reviews. It is conveniently located close to Kandy downtown and within walking distance of the lake. The entrance to the hotel is situated on a hill, offering stunning views of the city and the lake. Although it's not as close to the city center as some guests expected, it's still isolated enough for a peaceful getaway. The hotel is situated in a quiet location, away from the hustle and bustle of busy city life. There are many restaurants, cafes and tourist attractions located nearby, making it an ideal location for tourists. The hotel is within walking distance of the lake and the city center and a 15-minute car or tuk-tuk ride from the train station. Despite being up a steep hill, guests did not mind the location with some even mentioning the hotel's rooftop views of the city and the lake as a highlight of their stay. Overall, the Radisson Hotel Kandy provides a comfortable stay in a beautiful location with plenty of local amenities and tourist attractions nearby.

Breakfast

The Radisson Hotel Kandy's breakfast receives high praise from guests with multiple positive comments noting the large selection and delicious options available. Some guests mention the breakfast as a highlight of their stay with the buffet being described as "wonderful" and "fantastic." The egg station is highlighted as particularly good. Vegetarian options are also noted as being good. Some guests comment that the breakfast lacks variety or isn't up to the standards they expected from the Radisson brand, but overall, the breakfast receives positive feedback. The hotel's amenities, location and cleanliness are also praised.

Dinner

The dinner at Radisson Hotel Kandy received mixed reviews from guests. Some described it as excellent and delicious, while others found it to be poor quality with limited options. The rooftop bar had subpar food, but a pleasant view. The restaurant had ordinary food with a limited selection of mainly Western dishes. The pasta and pizza were not great and the menu was not on par with a 4-star hotel. Despite this, some guests found the mix of Sri Lankan cuisine, salad bar and pasta to be really good. Pricing was competitive, but some felt that better options could be found in the city for less. The lack of a proper dinner menu and limited traditional curries were also noted. However, the curries served were really nice. One downside was that there was no buffet service one night due to a lack of guests. Overall, while some guests had negative comments about the dinner experience, others found it to be enjoyable.

Rooms

The Radisson Hotel Kandy offers comfortable and clean rooms with a beautiful design, spacious and equipped with a big and comfortable bed and pillows. Some rooms offer great views of the city, lake and green hills. The hotel is contemporary and modern, perfect for a relaxing stay. Despite some rooms needing renovations and restoration, the rooms are mostly clean and well-equipped. The staff also received high praise for their fantastic service. Guests loved the comfortable bedding, blackout curtains and air conditioning. Some guests complained about a synthetic and moldy smell in some rooms. Despite this, the hotel offers sensibly priced rooms with great value for money. Overall, the hotel offers a pleasant and comfortable stay with excellent room service.

Beds

The beds at Radisson Hotel Kandy have received mostly positive reviews from guests. Many have found them to be comfortable with some even describing them as perfect or the most comfortable beds they've experienced on their travels. Some guests noted the lack of daily bedsheet changes, but this was easily remedied upon request. A few guests mentioned the beds being too small or too hard for their liking, but these were in the minority. Overall, guests seemed to enjoy a good night's sleep with the large, comfy beds and fantastic pillows. One guest even specifically mentioned the bed in their Deluxe room with a King-size bed and Lake view being extremely comfortable. While there were a few negative comments about stains on the bed linens or the lack of allergy-friendly bedding, these were not the norm.

Cleanliness

The Radisson Hotel Kandy seems to impress guests with their cleanliness standards with many positive comments about the cleanliness of the rooms and public areas. Despite a few comments about worn-out decor and some areas needing deeper cleaning, the hotel appears to have generally high hygiene standards. Guests praise the modern and well-equipped rooms and appreciate the daily housekeeping services. Some guests mention issues with missing amenities, but overall cleanliness and hygiene are deemed as a priority. The hotel's central location is also noted as a plus.

Staff

The Radisson Hotel Kandy boasts an exceptional staff that guests rave about. From the friendly and accommodating reception team to the helpful and attentive waitstaff, many guests have commended the hotel's personnel. Words such as "courteous," "friendly," and "helpful" are frequently used to describe the staff. There are also mentions of excellent service and the staff's professionalism. Some guests have even had personalized experiences with certain staff members, such as being provided with a packed lunch for their train journey. There are a few negative comments about unhelpful reception staff, but for the most part, guests are impressed with the service they receive at this hotel.

Wi-Fi

Guests of the Radisson Hotel Kandy have varying experiences with the hotel's wifi. While some guests were disappointed with the slow and unstable connection, others had good experiences with the wifi. Some guests noted that the speed test showed a maximum of 1.5, while others stated that the wifi was better than other hotels in Sri Lanka, despite being slow. Unfortunately, some guests had poor communication with the hotel prior to their visit and some were disappointed with the limited number of devices allowed to connect to the wifi. Despite the mixed reviews on the wifi, guests can rest assured that the Radisson Hotel Kandy has other amenities and features to offer during their stay.

Pool

Guests of Radisson Hotel Kandy have only positive things to say aout the hotel's rooftop pool. With picturesque views of the city center, rooftop bar and a nice space to relax, the rooftop pool is a great getaway from the noise of the city center. Reviewers have described the rooftop pool area as "lovely", "great" and "cool". Guests can enjoy music, drinks and nice food while taking a refreshing swim and some even described the pool as crystal clear and uncrowded. Though reviewers have noted that the pool is smaller than what it looks like in pictures, the overall pool area is still a "top-notch" and "amazing" experience.

4 Star

Radisson Hotel Kandy receives mixed reviews with some guests expecting more from a Radisson chain. However, overall the hotel is praised for its facilities and service. Guests describe the hotel as nice, very good and a high-end property. Some even compare it favorably to non-chain hotels in Sri Lanka. The hotel's rooftop bar and dinner menu could use improvement, but otherwise, the hotel is clean, well-designed and equipped with modern amenities. Overall, the Radisson Hotel Kandy is a top hotel in the area, even compared to competitors like OZO Kandy.

Outdoor Pool

The outdoor pool area at Radisson Hotel Kandy is a top highlight according to guest reviews. The rooftop pool offers great views and is a real plus, making for a refreshing and enjoyable stay. The pool is described as lovely, refreshing and fantastic and guests love the bar and rooftop area for socializing. The location of the hotel is also noted as being convenient with a respectable breakfast and friendly staff. Overall, the rooftop pool and bar area is a top-notch feature of the hotel, making for a wonderful stay.

Yes, Radisson Hotel Kandy has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Radisson Hotel Kandy.

No, Radisson Hotel Kandy doesn't allow dogs.

No, parking facilities aren't available at Radisson Hotel Kandy.

Yes, Radisson Hotel Kandy has a gym.

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