Holiday Inn Ipswich, an IHG Hotel

Ipswich , , London Road (Show on Map)


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Summary of reviewsThe Holiday Inn Ipswich, an IHG Hotel, is highly recommended by guests for its convenient location and excellent breakfast. The hotel offers a wide selection of hot and cold options with special mention to the gluten-free options provided. The staff are described as friendly and helpful with some guests highlighting specific staff members who went above and beyond to ensure their stay was pleasant. The hotel's leisure facilities, including the gym and swimming pool, are also praised by guests. However, the hotel's dinner options receive mixed reviews with some guests finding the food to be overpriced and limited in options. The rooms are also a mixed bag with some guests praising their cleanliness and comfort while others complain about outdated decor and small bathrooms. The hotel is pet-friendly, but there is a charge of £10 per night for pets. Overall, the Holiday Inn Ipswich is a good option for those looking for a comfortable stay in a convenient location.
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Hotel with Spa
The Holiday Inn Ipswich, an IHG Hotel, boasts a luxurious spa experience for guests. Dip into the calming waters of the 15-meter indoor pool, unwind in the sauna, or sink into the relaxing bubbles of the jacuzzi. Recharge and rejuvenate your mind and body during your stay.

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool    Pool Lap Lanes  


Business Hotel

Accessible Hotel

Hotel with Gym
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Gym opening hours: 06:30 - 22:00
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Hotel for Yoga

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types
Standard Double or Twin Room This air-conditioned room features an en suite bathroom with power shower, TV with on demand movies, and tea/coffee making facilities. Guests will be assigned a double or twin bedded room upon arrival. This is subject to availability and preferences cannot be guaranteed.

Premium Room With free mineral water and chocolates.

1 Double Bed Standard Room This air-conditioned room features an en suite bathroom with power shower, TV with on demand movies, and tea/coffee making facilities.

2 Single Beds Standard Room This air-conditioned room features an en suite bathroom with power shower, TV with on demand movies, and tea/coffee making facilities.

1 Double Bed Standard Single Sofa Bed This air-conditioned room features an en suite bathroom with power shower, TV with on demand movies, and tea/coffee making facilities.

1 Double Bed Standard Accessible Room This air-conditioned room features an en suite bathroom with power shower, TV with on demand movies, and tea/coffee making facilities.

1 Double Bed Premium Room Additional features of Executive rooms include a well-stocked mini bar and en suite bathrooms supplied with luxury toiletries and fluffy bathrobes.

1 Double Bed Standard Walk-in Shower The double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room has a TV, a wardrobe, a carpeted floor, as well as heating. The unit has 1 bed.

2 Single Beds Standard Walk-in Shower The double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a carpeted floor, heating and a TV. The unit has 2 beds.

2 Single Beds Standard Single Sofa Bed The triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The triple room provides a wardrobe, a sofa, a carpeted floor, heating, as well as a TV. The unit offers 3 beds.

1 Double Bed Premium Sofa Bed The triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The triple room offers a wardrobe, a sofa, a carpeted floor, heating and a TV. The unit offers 2 beds.

1 Double Bed Premium Single Sofa Bed The triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The triple room offers a wardrobe, a sofa, a carpeted floor, heating and a TV. The unit offers 2 beds.

1 King Bed Premium The double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides a TV, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.

About Holiday Inn Ipswich, an IHG Hotel
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Guest Reviews
7.5
Good
Location
Guests consistently praise the location of the Holiday Inn Ipswich with many describing it as ideal and convenient. The hotel is situated on the outskirts of town, making it easy to get around Ipswich and access nearby venues. There are plenty of eating establishments nearby, supermarkets and a Carvery. It's also conveniently located close to where guests were going out or visiting relatives. The location was easily accessible from the A12 and easy to find. Additionally, the hotel's location was perfect for guests attending events or parkruns. Overall, guests highly recommend the Holiday Inn Ipswich for its great location and excellent breakfast.

Breakfast
The breakfast at the Holiday Inn Ipswich, an IHG Hotel, has received high praise from many guests. With a wide selection of both hot and cold options, guests have raved about the delicious and well-presented food with special mention to the gluten-free options provided. The staff have been described as excellent, helpful and a pleasure to deal with. However, some guests have noted that the breakfast options can become somewhat depleted towards the end of service and some hot items may be under or overcooked. The cost of breakfast has been described as expensive by some guests, but overall the majority have been impressed by the excellent value for money.

Dinner
The reviews of the dinner at the Holiday Inn Ipswich present a mix of opinions. Some guests found the food to be delicious and excellent with plenty of choices available. Others, however, found the meal to be overpriced, limited in options and even awful. Some guests enjoyed their enjoyable evening meals both nights, while others were disappointed with the poor quality of the dinner, which led them to skip it altogether. Unfortunately, some guests were unable to enjoy the restaurant due to a Christmas party being held there. Overall, guests' opinions on the dinner at the hotel varied, so it is best to do your research before booking a stay.

Rooms
The rooms at the Holiday Inn Ipswich are a mixed bag with some guests raving about their clean and comfortable rooms while others complain about outdated decor and small bathrooms. The bathrooms are a common point of concern with many guests mentioning cramped conditions and poor water pressure. However, some premium rooms are praised for being spacious and well-equipped with mini bars and coffee machines. The beds are also hit or miss with some described as comfortable while others complain they are too soft or unstable. Overall, cleanliness is a high point with many guests noting their room was spotless or immaculate. However, the hotel as a whole is seen as tired and in need of refurbishment with some guests describing corridors and heaters as disgusting or non-functional. If you're booking a room here, it may be worth specifically requesting a walk-in shower or checking the room photos on the website to avoid disappointment.

Beds
If you're looking for a hotel with comfortable beds, Holiday Inn Ipswich, an IHG Hotel is a good option. Many guests praised the beds as being clean, soft and very comfortable. Some did note that the beds were small or not the size they had booked with one guest mentioning that the king-size bed they paid for was actually two singles pushed together. Despite these minor issues, most guests slept very well in the quiet rooms. Unfortunately, one guest did note that the sofa bed was hard to pull out and another mentioned finding marks and hairs on the bed linen. Overall, if you prioritize a good night's sleep and a clean and comfortable stay, Holiday Inn Ipswich is a solid choice.

Cleanliness
Guests who prioritize cleanliness will be pleased with their stay at Holiday Inn Ipswich. While some reviewers comment on small, outdated rooms or chipped paint, the majority remark on the hotel's high standards of cleanliness. Many highlight the immaculate condition of their rooms with phrases such as "room was spotless" and "very clean." However, hygiene issues can crop up, like mould in the bathroom or "dirty spoons" left by housekeeping. Additionally, guests note areas that could use some TLC, like the outdated pool and grubby changing rooms. Overall, guests appreciate the friendly staff and the hotel's efforts to maintain a clean environment, as well as the excellent breakfast and comfortable rooms for the price.

Staff
The Holiday Inn Ipswich is a convenient and comfortable hotel with a friendly atmosphere that exceeds guests' expectations. The staff is always willing to listen to guests' needs and are described as excellent, wonderful and amazing. Reception staff, especially Laura, are mentioned as being particularly efficient and welcoming. The breakfast staff are also lovely and polite. Despite a few reviews mentioning some staff members could benefit from customer care training, the vast majority of guests praise the staff for being friendly, helpful and professional. Many guests also commented on specific staff members who went beyond expectations to ensure their stay was pleasant. The hotel’s facilities are considered good and the swimming pool is a particular highlight with guests noting the friendly pool staff. However, some guests mentioned noise issues and some less-than-amazing experiences. Overall, the staff at Holiday Inn Ipswich are a lovely and helpful bunch, making guests feel right at home. In addition, the breakfast is considered brilliant and the location convenient, making for a pleasant and enjoyable stay.

Spa
The Holiday Inn Ipswich, an IHG Hotel, offers complimentary spa facilities to its guests. While the steam room was unfortunately closed during some reviews, the other spa facilities such as sauna and jacuzzi were praised as being spacious and hot. A gym and swimming pool were also included in the complimentary spa facilities. It was mentioned that the steam room issue could easily be fixed. Overall, guests were happy with the spa facilities available to them, though nothing specific was mentioned in the reviews.

Gym
Guests at the Holiday Inn Ipswich, an IHG Hotel, have praised the leisure facilities, particularly the gym and swimming pool. The gym and pool are described as being great with added extras such as saunas and steam rooms. Guests are delighted that use of the gym, saunas and swimming pool are included in their stay. However, some guests have highlighted issues with the gym, including a flood in the fitness centre and a strong smell in the carpet outside it. Despite these issues, guests generally feel that the fitness areas are a nice touch and appreciate the access to the swimming pool and gym facilities. Plus, the hotel's good choice of breakfast is also a welcome bonus for those looking to recharge after a workout.

Pool
The Holiday Inn Ipswich, an IHG Hotel boasts a gym and a swimming pool that received rave reviews from guests. Many of them enjoyed using the heated swimming pool, especially families with children who found the water warm enough for them. The pool, sauna, jacuzzi, steam room and gym were mentioned as added bonuses. Other guests appreciated the accessibility of the swimming pool, gym and sauna which were included in the price of the room. However, some comments mentioned that the pool needed some attention as the water was not the cleanest and there were incidences of mould growing on the walls. Despite this, guests still found the pool area to be a nice facility with lounging areas and great for fitness enthusiasts. The hotel also provided breakfast and guests appreciated the value the hotel provided. That being said, some guests had negative experiences that included being made to feel uncomfortable by club members using the pool and smokers using fire doors as a smoking area. In general, guests felt that the hotel needs to be refurbished to improve the overall experience.

Family
Holiday Inn Ipswich, an IHG Hotel is a great place for families to stay and create unforgettable memories. The hotel offers a V.I.K. - Very Important Kid selection which the children absolutely love. Kids also get a free treat and a wristband each, making them feel like they are part of something special. The location is also an advantage as it is so close to town and their house. However, some rooms are a bit far from the fitness centre and swimming pool, which can be a bit of a hassle for families with younger children. Unfortunately, there is no food service available and sometimes the rooms are not ready when checking in with children late at night after a long drive. Nevertheless, the hotel is overall a great place for all and perfect for a family mini-break. The weekend spent in the hotel was lovely and the kids enjoyed swimming. The only let-down was that the bathroom in the family room was a bit small. Despite that, an excellent place for a family holiday and highly recommendable to family and friends.

Business
Holiday Inn Ipswich, an IHG Hotel, provides plenty of off-road parking and a professional reception with a no-fuss approach. Business travelers can enjoy the convenience of having taxis called by the hotel reception. The hotel's location is perfect for business needs and the free parking is appreciated. However, the policy of paying in cash requires an additional deposit and there are some issues with getting an invoice for services rendered. The restaurant requires the use of an app to order food before 6.30 pm and a gratuity charge of 10%. Some guests found the food to be average and the property looks tired. Guests were happy with the super friendly staff. Rooms would benefit from having plug sockets next to the bed and instructions for temperature control. Some guests also experienced dips in the bed, which were uncomfortable. In summary, the hotel's service level is highly appreciated by business travelers, although the property and some policies require updating.

Accessible
The Holiday Inn Ipswich, an IHG Hotel, offers plenty of off-road parking for its guests. However, guests with disabilities have expressed mixed reviews regarding the accessibility of the hotel. Some guests stated that the accessibility room they stayed in was dreadful and did not suit their needs. The bathroom in the accessibility room was not suitable or big enough for someone with disabilities. Another reviewer mentioned that the room they booked was not as advertised, as it did not have a walk-in shower. Additionally, some guests reported that disabled access at the hotel was not well signposted and they had to walk ages to get to their room. Despite these issues, some guests mentioned that the hotel offered a basic, pet-friendly room that suited them during their stay. However, guests with mobility issues may want to check the accessibility of the rooms before booking.

Dog Friendly
The Holiday Inn Ipswich, an IHG Hotel, is a pet-friendly hotel with no hassle when bringing your furry friend along. The staff are accommodating and there are even pet-friendly rooms available upon request. The hotel offers comfortable seating for breakfast and plenty of grassy areas for your dog to run around. However, there is a £10 charge per night for your pet. One guest was surprised to find out the hotel is pet-friendly, but was able to enjoy their stay nonetheless. The bar staff were seen handling a dog without washing their hands before serving food and drinks, which was a concern for some guests. Unfortunately, there is no food service, so guests will need to make other arrangements for meal times, which can be a hassle for families with pets. All of the rooms are pet-friendly and some even have a dog bowl outside, indicating that previous guests have brought their pooches. Overall, pet owners will find the Holiday Inn Ipswich to be a welcoming place for their four-legged friends.


Yes, Holiday Inn Ipswich, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Holiday Inn Ipswich, an IHG Hotel.

Yes, Holiday Inn Ipswich, an IHG Hotel welcomes dogs.

No, parking facilities aren't available at Holiday Inn Ipswich, an IHG Hotel.

Yes, Holiday Inn Ipswich, an IHG Hotel has a gym. For more information, read the answers to the Gym questionnaire
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