The Banjaran Hotsprings Retreat

Ipoh , , No. 1, Persiaran Lagun Sunway 3 (Show on Map)


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Summary of reviewsThe Banjaran Hotsprings Retreat is a luxurious and exclusive resort that offers a unique and peaceful experience for guests. The location is stunning, surrounded by nature and picturesque views, making it the perfect place for a getaway. The breakfast and dinner options are sumptuous and delicious with guests raving about the quality of the food. The rooms are well-appointed and clean with fantastic facilities and privacy. The staff is courteous, professional and attentive, providing exceptional service. The spa is a highlight with a thermal cave, reflexzonen-pool and other wellness facilities. The pool area is stunning with scenic views of the mountains and unlimited usage of the outdoor hotsprings and dipping pools. The resort is perfect for couples looking for a romantic and relaxing holiday. Overall, The Banjaran Hotsprings Retreat is a fantastic choice for nature lovers who want to experience luxury in a serene environment.
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Categories
Resort with Spa
Guests can experience the original inherent Asian philosophy of wellness at this hotel with therapies and treatments from the ethnic traditions of indigenous Chinese, Malay and Indian cultures.

Boutique-style Resort

Luxury Resort

Eco Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Heated Pool    Private Pool  

Location of the pool: Outdoor pool as well as private plunge pools in all villas
Is it a pool of special type?
Heated pool
Geothermal Heated
Answers last updated by The Banjaran Hotsprings Retreat

Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

Resort for Adults Only

Resort for Yoga
What percentage of your guests practise yoga during their stay? Between 50% and 90%
Is there an area in the premises dedicated to practising yoga? Yes. Open Deck area, Meditation Cave, Crystal Cave and Yoga Pavilion
Is there an area near the hotel/accommodation ideal for practising yoga? Yes. Yes there are facilities such as the meditative cave, crystal cave, open deck area and yoga pavilion ideal for practicing yoga
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5-Star Resort

Resort with Private Pool Rooms

Resort with Heated Pool

Room Types
Water Villa (No Children Allowed) Located next to natural hot springs, this spacious villa features a private pool, a geothermal hot tub and a separate shower. The king-size bed has a comfortable 4-inch feather mattress. Please note that children below 12 years of age cannot be accommodated in this room type.

Garden Villa (No Children Allowed) Nestled within private tropical gardens, this spacious villa features a private pool, a Geothermal hot tub and an outdoor rain shower. The king-size bed has a comfortable 4-inch feather mattress. Please note that children below 12 years of age cannot be accommodated in this room type.

Lake Villa (No Children Allowed) Featuring a terrace with seating area that open up to views of the lake, this luxury villa includes a plunge pool and a geothermal hot tub. Amenities include a flat-screen TV, an in-room safe and electric kettle. En suite bathroom has shower facility. Please note that this room has no capacity for extra beds and children below 12 years of age cannot be accommodated.

Grand Garden Villa (No Children Allowed) Unwind in a haven of natural luxury in our new Grand Garden Villas. With 260 square metres of bright, open-plan living space, these spectacular standalone residences set the scene for romantic retreats, family vacations, heavenly honeymoons and more. A large bedroom with premium bedding and a pillow menu is accompanied by an ensuite bathroom with a soothing geothermal Jacuzzi, outdoor shower and private pool. Please note that children below 12 years of age cannot be accommodated in this room type.

Royal Villa - Two Bedroom Pool Villa (No children allowed) The hot tub and private pool are the special features of this villa. This spacious villa is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned villa offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.

About The Banjaran Hotsprings Retreat
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Guest Reviews
9.4
Excellent
Location
Escape to paradise at The Banjaran Hotsprings Retreat, a beautiful and unique property nestled between steep mountain rocks. With its natural beauty and picturesque surroundings, this retreat will transport you to a different world where peace and tranquility are the norm. The location is perfect for those seeking to be surrounded by nature, while still being near the limestone cave and a nearby amusement park. Guests rave about the stunning views and the privacy and exclusivity of the resort, making it the perfect place for a getaway. The hotel blends in with its natural surroundings and the atmosphere and staff are nothing short of amazing. Despite being placed near urbanization, the resort remains a scenic beauty, worthy of a visit. Whether you are looking for a peaceful retreat or an adventure in nature, The Banjaran Hotsprings Retreat is a very nice place to stay.

Breakfast
The Banjaran Hotsprings Retreat offers a breakfast that is generally loved by guests. The breakfast spread is sumptuous and has a rich and varied options from local to Asian and Western standards. The Pomelo meals were exceptionally good and the quality was outstanding. Guests can enjoy a semi-buffet breakfast every morning at the Pomelo restaurant with a wide variety of options. The breakfast is well-presented and delicious and guests can order as much as they like. Some guests had complaints about limited options and the same options every day, but overall the breakfast is superb and definitely not to be missed. Negative reviews were mostly based on some guests' high expectations not being met, but most reviews were positive. The hotel also offers a special setup and birthday cake upon welcome as a nice gesture.

Dinner
The Banjaran Hotsprings Retreat offers a unique dining experience with its Zheng's Cave and Jeff's Cellar restaurants. Guests rave about the delicious food served at Pomelo Restaurant and the exceptional standard of cooking by the chefs with even usual dishes like roti canai and nasi goreng tasting exceptional. While some mention limited choices, the huge portions and good value make up for it. The creative dinner at Jeff's Cellar inside the cave is a must-try, but service could be improved to reach fine dining standards. Some guests find the food overpriced or not to their taste, but overall, the dining experience at The Banjaran Hotsprings Retreat is a highlight of the stay. It is recommended to give dinner included with breakfast to balance the price, but note that it is not included in the package.

Rooms
The Banjaran Hotsprings Retreat offers a selection of luxurious villas that cater to the needs of any traveler. Guests appreciate the well-appointed and clean rooms that are comfortable and surrounded by mountains, providing a peaceful atmosphere. The facilities in the villa are fantastic with a private pool and whirlpool with upgrades available to water villas. Some rooms are beautifully designed with high ceilings and a super king size bed, many pillows and multiple light switches. The villas provide a lot of privacy and are fully maintained, secluded with many towels and tidbits supplied. The Lake Villa, in particular, has a mesmerizing view, a beautiful design and a well-maintained bathroom with water flowing out easily. The amazing facilities, including a private jacuzzi, a private pool and a balcony terrace, provide a great view. While some rooms require maintenance, the hotel offers fantastic customer service and responsiveness to complaints. Overall, this is the perfect retreat for nature lovers who want to experience luxury in a peaceful and serene environment.

Cleanliness
If cleanliness is a top priority for your hotel stay, you can't go wrong with The Banjaran Hotsprings Retreat. Guests rave about the immaculately clean rooms and well-maintained property. The turn-down service is thoughtful and amenities are replenished regularly. The pool area inside the room could be cleaner, but the outdoor pool and hot springs are beautiful and relaxing. While some places are not as well maintained, the majority of the facilities and experience are excellent. The staff is courteous and the service exceptional with breakfast being a highlight. Overall, this resort is a dreamy escape for those who love nature and want a peaceful retreat with top-notch cleanliness.

Staff
The Banjaran Hotsprings Retreat prides itself on having a courteous, professional and attentive staff. Many reviews specifically mention the helpfulness and friendliness of staff members, as well as their availability at the restaurant and spa. Some guests have even given shout-outs to exceptional staff members by name. The hospitality experience is outstanding and the attention to detail is superb. While there have been a few instances of poor communication, the service provided by the staff is generally regarded as top-notch. Guests appreciate the warm and friendly atmosphere created by the accommodating and welcoming staff. Overall, the staff at The Banjaran Hotsprings Retreat provide a fantastic experience and are praised for their excellence service.

Spa
The Banjaran Hotsprings Retreat is a nature lover's paradise that has a spa inside a thermal cave, meditation caves, a reflexzonen-pool and other wellness facilities to offer. The staff is professional and helpful when making bookings. The guests love all the facilities, especially the private spa and are amazed by the spa's ambiance. The Dr Fish and hot dipping pots are guest favorites and the hot spring pool is a must-try experience. The couple spa treatment is loved by couples and the pampering massages are readily available to all guests. The hotel also serves a luxury breakfast and signature massage that is highly recommended. Guests spent three nights at the resort and found it sufficient to enjoy all the facilities, including dinner and drinks at Jeff's Cellar. The hotel provides flexible massage areas and a fish-spa, adding to the unique experience. Overall, The Banjaran Hotsprings Retreat is a fantastic choice for people who want to relax in a serene environment with impeccable professional service.

Pool
The Banjaran Hotsprings Retreat boasts an impressive pool area, described by guests as 'stunning' with 'scenic views' of the mountains. The outdoor hotsprings and dipping pools are a highlight for many, offering unlimited usage for all guests. Private pools are also available with each villa coming equipped with one. While some guests found the size of the pools to be small, they were still enjoyable for a dip or a soak. The heated pool and geothermal hot dip pool were particular favorites. Almost all guests had positive things to say about the pool area with some appreciating the complimentary cold water and ice cream provided.

5 Star
The Banjaran Hotsprings Retreat is an exceptional and incredible resort that offers a wonderful and unique experience for guests. The facilities and amenities are dazzling and the service is exceptional. Reviewers have described their stay as the best retreat ever and a fabulous experience. The resort is surrounded by incredible nature and breathtaking views that provide the ultimate relaxation and destress. The staff is outstanding and reviewers have specifically mentioned Grace, Theng, Thaya, bartender in Jeff Cellar and Alwil, as exceptional. The resort is definitely a place to visit for travelers who love nature and want to experience something special. The value for money is exceptional and reviewers recommend the resort without hesitation.

Private Pool
If you're looking for a luxurious escape with private pools, The Banjaran Hotsprings Retreat is the place to stay. Each villa comes with a private spa, plunge pool and even a hot spring hotspring tub. Guests loved the easy access to all the facilities including a larger private pool. The mineral baths in the rooms were a definite highlight, as was the outdoor bathtub. While some found the pool in their villa to be small, many others enjoyed the wunderschöne villa with a private pool and hotpot. Room upgrades even included private pools and hot spring jacuzzis. The Banjaran Hotsprings Retreat truly offers a fantastiche experience with amazing villas, perfect for a luxurious getaway.

Luxury
The Banjaran Hotsprings Retreat is an exclusive and luxurious resort that exceeded guests' expectations. The resort offers unique and quiet accommodation perfect for those seeking a laid back and rejuvenating holiday in the lap of nature. The whole atmosphere is amazing and the hotel is well maintained, offering guests a comfortable and unforgettable stay. The luxurious apartments are equipped with a private jacuzzi, a private pool and even a plunge pool and mineral bath in the room. Guests can indulge in their Luxury breakfast and signature massage services while taking in the gorgeous property's sights. The complimentary mini bar is an added bonus. While the resort is on the pricier side, visitors felt that it was well worth the money as it was a great hospitality experience. Overall, this spa resort is a fantastic place to enjoy a luxurious and relaxing vacation.

Romantic
Escape to The Banjaran Hotsprings Retreat, the perfect destination for a romantic and relaxing holiday. Surrounded by beautiful natural scenery and offering high levels of privacy, this resort is ideal for couples looking to rejuvenate and celebrate their love. Whether you're enjoying the peaceful ambiance of Jeff's Cellar while listening to classical music or lounging on your terrace and indulging in the complimentary room service, every moment at this retreat is sure to be special. The luxurious rooms are tastefully decorated and feature private pools and outdoor baths, offering fantastic views of the lake and garden. With excellent staff, top-notch food and a unique and relaxing atmosphere, The Banjaran Hotsprings Retreat is the perfect getaway for any couple or honeymooners looking to escape to a romantic heaven on earth.


Yes, The Banjaran Hotsprings Retreat has pool(s) that belong to one or more of the following categories: Heated Pool, Private Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at The Banjaran Hotsprings Retreat.

No, The Banjaran Hotsprings Retreat doesn't allow dogs.

Yes, parking facilities are available at The Banjaran Hotsprings Retreat.

Yes, The Banjaran Hotsprings Retreat has a gym.
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