ITC Kohenur, a Luxury Collection Hotel, Hyderabad
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Summary of reviewsITC Kohenur, a Luxury Collection Hotel, Hyderabad, enjoys high praise from its guests for offering a harmonious blend of luxury, comfort and convenience. The hotel’s stellar location near prominent attractions like Inorbit Mall makes it an ideal base for shopping and exploring the city. The property itself is characterized by its modern, well-maintained ambiance, offering an aesthetically pleasing environment complemented by superb decor and spacious, clean rooms.
Guests consistently find the breakfast buffet to be a delightful feature with a wide variety of high-quality local and international dishes. The breakfast staff's courteous service further enhances the dining experience, despite occasional concerns about crowdedness and limited options. Similarly, the dinner service garners positive feedback, particularly for its Indian and Italian cuisine, although some guests noted occasional delays and minor service issues.
The rooms at ITC Kohenur are a standout feature, praised for their luxurious design, spaciousness and cleanliness. Advanced technology such as iPads for controlling room functions, along with comfortable beds and impressive views, add to the appeal. The hotel’s commitment to cleanliness extends from the rooms to all areas, including the pool and spa, ensuring a pristine environment for guests. Minor critiques regarding the occasional lapse in cleaning standards do little to tarnish the overall high satisfaction.
The staff at ITC Kohenur plays a crucial role in creating a welcoming and hospitable atmosphere. Guests often highlight the friendliness, professionalism and helpful nature of the staff, especially at the front desk and housekeeping. Despite some isolated incidents of less-than-ideal service, the overall sentiment remains positive with many guests appreciating the attentive and cordial staff.
The spa and pool facilities are well-received, offering a range of treatments and relaxation options that contribute to a comprehensive wellness experience, although some guests noted areas for improvement. Families find the hotel particularly accommodating, thanks to family-friendly services, amenities and superb sleep quality.
As a five-star hotel, ITC Kohenur delivers on its promise of luxury and elegance with opulent design, meticulous maintenance and high-quality service that aligns with its esteemed reputation. While there are some minor aspects that could be improved, the hotel's overall luxurious appeal remains strong, providing excellent value for the experience offered.
For romantic getaways, ITC Kohenur excels in creating a serene and intimate ambiance. The beautifully designed rooms and romantic dining setups make it an ideal destination for couples seeking a tranquil retreat. Whether it’s for a honeymoon or a special occasion, the hotel’s exquisite setting and attention to detail ensure a memorable stay.
Overall, ITC Kohenur, a Luxury Collection Hotel, Hyderabad, stands out as a premier choice for travelers seeking a luxurious and comfortable stay in a prime location, supported by excellent service and a wealth of amenities.
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Guests consistently find the breakfast buffet to be a delightful feature with a wide variety of high-quality local and international dishes. The breakfast staff's courteous service further enhances the dining experience, despite occasional concerns about crowdedness and limited options. Similarly, the dinner service garners positive feedback, particularly for its Indian and Italian cuisine, although some guests noted occasional delays and minor service issues.
The rooms at ITC Kohenur are a standout feature, praised for their luxurious design, spaciousness and cleanliness. Advanced technology such as iPads for controlling room functions, along with comfortable beds and impressive views, add to the appeal. The hotel’s commitment to cleanliness extends from the rooms to all areas, including the pool and spa, ensuring a pristine environment for guests. Minor critiques regarding the occasional lapse in cleaning standards do little to tarnish the overall high satisfaction.
The staff at ITC Kohenur plays a crucial role in creating a welcoming and hospitable atmosphere. Guests often highlight the friendliness, professionalism and helpful nature of the staff, especially at the front desk and housekeeping. Despite some isolated incidents of less-than-ideal service, the overall sentiment remains positive with many guests appreciating the attentive and cordial staff.
The spa and pool facilities are well-received, offering a range of treatments and relaxation options that contribute to a comprehensive wellness experience, although some guests noted areas for improvement. Families find the hotel particularly accommodating, thanks to family-friendly services, amenities and superb sleep quality.
As a five-star hotel, ITC Kohenur delivers on its promise of luxury and elegance with opulent design, meticulous maintenance and high-quality service that aligns with its esteemed reputation. While there are some minor aspects that could be improved, the hotel's overall luxurious appeal remains strong, providing excellent value for the experience offered.
For romantic getaways, ITC Kohenur excels in creating a serene and intimate ambiance. The beautifully designed rooms and romantic dining setups make it an ideal destination for couples seeking a tranquil retreat. Whether it’s for a honeymoon or a special occasion, the hotel’s exquisite setting and attention to detail ensure a memorable stay.
Overall, ITC Kohenur, a Luxury Collection Hotel, Hyderabad, stands out as a premier choice for travelers seeking a luxurious and comfortable stay in a prime location, supported by excellent service and a wealth of amenities.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Indoor area: 10000 m2 (107639 ft2) Outdoor area: 2000 m2 (21528 ft2)
Spa facilities:
Outdoor pool(s) - Number: 1
Private massage and treatment room(s) - Number: 6
Sauna(s) - Number: 2
Himalayan Salt Sauna
Steam room(s) / Hammam(s) - Number: 2
Hot tub(s) / Jacuzzi(s) - Number: 2
Public bath(s) - Number: 4
Private bath(s) - Number: 5
Relaxation Room(s) - Number: 2
Fitness area
Spa facilities opening hours: 08:00 - 22:00
Show more...Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
ITC Kohenur, a Luxury Collection Hotel, Hyderabad, enjoys high praise for its prime location. Situated conveniently within the city, it is particularly noted for its proximity to the bustling Inorbit Mall, making it ideal for quick shopping excursions. The property boasts an excellent, amazing location that guests repeatedly highlight, often calling it one of the best locations in Hyderabad. The modern and well-maintained ambiance complements its strategic placement, providing an excellent blend of comfort and convenience.
With a perfect mix of location, service and amenities, the hotel's environment and hospitality stand out, ensuring a delightful stay for visitors. The superb decor, clean, spacious rooms and top-notch food contribute to its allure. Additionally, the upper view from the 17th floor offers a lovely sight, enhancing the guest experience. Overall, the grand hotel with its great rooms garners appreciation for being well located, making it a prime place to stay in Hyderabad.
The breakfast experience at ITC Kohenur, Hyderabad, generally leaves a positive impression. Guests consistently praise the breakfast buffet for its superb quality, wide variety and tasteful options, highlighting the excellent spread of local and international cuisines. The staff receives commendations for their courteous service, contributing to a pleasant dining experience. Despite these strengths, some guests do feel that there are areas for improvement. The breakfast space often gets crowded and diners have noted the limited options for a five-star hotel, particularly in cheese, cold cuts and Oriental selections. There are comments about occasional slow service and the cleanliness of utensils. Nonetheless, the majority of guests find the breakfast to be a delightful and hearty start to their day.
At ITC Kohenur, a Luxury Collection Hotel in Hyderabad, guests have shared mixed experiences about their dining encounters. Positively highlighted is the excellent variety in dinner options with many praising the food quality and the impressive spread, especially when it comes to Indian cuisine at Dum Pukht and the sophisticated offerings at the Italian restaurant, which received high marks for its classy dishes. Yi Jing, the oriental restaurant, also garnered love for both its food and service.
The hotel provides good in-room dining, although some have noted that the menu is quite brief and the service can be slow, sometimes taking up to an hour. The family restaurant styles and the overall fast, quality services have been appreciated and complementary drinks add a pleasant touch.
However, there are several noted areas for improvement. Some guests found the dinner buffet to offer average quality and taste, particularly during special events like the New Year’s Eve party at Skyline, which was deemed overpriced for the quality. Additionally, there were mentions of dinner service delays and occasional mix-ups with orders. Despite these hiccups, the staff’s eagerness to please and their accommodating nature often help mitigate any dissatisfaction with the dining experience.
ITC Kohenur, a Luxury Collection Hotel in Hyderabad, offers an exceptional experience characterized by its beautiful and spacious rooms. Guests frequently praise the luxurious and well-designed interiors that create a plush ambiance complemented by comfortable beds and advanced technology. Most rooms are large and many feature impressive views, such as the adjacent lake, adding to the overall pleasant experience.
Cleanliness is a consistent highlight with many noting the immaculate condition of the rooms and all other areas. The expansive size of the rooms provides sufficient space for all necessities and the opulent 600 sq ft rooms stand out due to their luxury feel. The hotel's commitment to maintaining well-kept and meticulously designed spaces contributes to it being regarded as one of the finest places to stay in Hyderabad.
Although there were minor criticisms, such as occasional dustiness, slight wear on some amenities and concerns about specific room views (facing construction sites), the overall sentiment remains highly positive. Guests particularly enjoy the quiet atmosphere and the convenience of controlling room functions via modern technology like iPads.
The combination of spacious layouts, high-tech features and comfortable furnishings ensures that the rooms at ITC Kohenur offer a top-notch hospitality experience. Whether staying in a plush executive room, a suite or any other available option, guests repeatedly remark on the excellent room quality and the warm, attentive service from the staff.
ITC Kohenur, a Luxury Collection Hotel in Hyderabad, is frequently praised for its comfortable beds, which contribute significantly to an overall pleasant stay. Guests often highlight the superb sleep quality they experienced, owing to the large, cozy beds in spacious rooms. The comfort of the rooms and the high-quality bedding stand out in many reviews, making this hotel a favored choice for those seeking restful accommodation. While there are a few mentions of discomfort, the general consensus underscores the luxury and comfort of the sleeping arrangements provided.
ITC Kohenur, a Luxury Collection Hotel in Hyderabad, garners predominantly positive feedback for its cleanliness from its guests. Many appreciate the spotless and well-maintained condition of the hotel, extending from the rooms to the corridors and common areas. Guests frequently note the clean and spacious rooms, clean sheets and tidy facilities including the pool, spa and restaurant. The pool area and outdoor seating are specifically highlighted for their immaculate hygiene.
The hotel's commitment to cleanliness is evident with frequent room cleaning and attentive staff ready to address any requests promptly. Visitors also commend the clean service kitchen and the elegant, well-kept atmosphere throughout the premises. Check-ins and check-outs are noted to be clean and hassle-free, adding to the overall positive experience.
Despite largely commendable reviews, there are moments of inconsistency. Some guests have reported dissatisfaction with specific areas like the bathroom cleanliness and instances where rooms were not cleaned properly. However, these comments are exceptions in contrast to the generally high standard of cleanliness observed by many patrons. Overall, ITC Kohenur stands out as a clean and elegant hotel, making a strong impression on its guests with its pristine facilities and comprehensive cleanliness.
ITC Kohenur, a Luxury Collection Hotel, Hyderabad, has garnered a reputation largely built on the commendable work of its staff with numerous guest reviews highlighting their positive interactions. The majority of the feedback depicts the staff as kind, helpful, friendly and very polite, emphasizing the excellent hospitality they provide. The front desk team, specifically highlighted individuals like Mr. Ranjeet, have been praised for their professionalism and welcoming demeanor. Guests often mention the courteous nature of the staff, who are responsive to all needs and ready to assist with any requests.
The reception and housekeeping teams are often singled out for their friendliness and professionalism, contributing to a smooth check-in and check-out process. Many guests felt at home due to the staff's attentive service, along with prompt and helpful support from the knowledgeable team. The bar and room service staff also received accolades for their quality of service and amiable behavior.
However, not all feedback was positive. Some guests experienced less favorable interactions, noting that certain staff members were unfriendly, slow and in need of further training. Specific areas like breakfast service and the welcome desk had instances where the staff's professionalism and competence were questioned. Despite these occasional lapses, the overall sentiment remains positive with many guests appreciating the innate good-natured and hard-working qualities of the hotel's personnel.
While the hotel continues to work on refining their staff training, the general consensus is that ITC Kohenur offers a blend of great rooms, prime location and a predominantly excellent team, making it one of the best in Hyderabad.
The spa at ITC Kohenur, a Luxury Collection Hotel, Hyderabad offers a well-rounded experience with fully functional facilities including a variety of relaxation areas. The amenities encompass a full range of treatments, including massage and fitness options. The spa area also features a sauna, jacuzzi and a pool, providing a comprehensive suite of wellness offerings. Guests have generally found the spa to be fitting and in line with their expectations, complementing the hotel's great restaurant choices. However, there have been mentions of some disappointments, indicating room for improvement in certain aspects.
The ITC Kohenur, a Luxury Collection Hotel in Hyderabad, offers a remarkable swimming pool experience, gaining praise for its top-class facilities. Guests frequently highlight the pool's amazing quality, indicating a well-maintained and luxurious spot for relaxation. However, some visitors noted that the pool is not covered from direct sunlight, which might be a consideration for those sensitive to sun exposure. Availability issues were also mentioned with instances where the pool was not accessible or not yet opened contributing to occasional disappointment. Despite these concerns, the overall impression of the pool remains largely positive, contributing significantly to the hotel's appeal.
ITC Kohenur, a Luxury Collection Hotel in Hyderabad, is highly recommended for families, particularly those with children. Guests have praised the hotel's customized lunch options for kids and its family-friendly premises. Noted for its family-like service and amenities, the hotel also offers a spa suitable for family visits, making it an ideal destination for a family getaway. The upper floors, particularly the 17th, offer impressive views that families appreciate. The family restaurant style and overall setup genuinely cater to family preferences, ensuring a memorable stay. The sleep quality at the hotel has also garnered superb reviews, adding to the overall experience.
ITC Kohenur in Hyderabad consistently delivers the elegance and quality typical of a five-star hotel. Guests praise its excellent service staff, underlining a high standard of hospitality that meets expectations for such a prestigious rating. The ambiance of the hotel is noted for being impressive, matching the luxurious image associated with top-tier accommodations. The property is also recognized for providing luxury at an affordable cost, suggesting value for a stay that rivals seven-star experiences.
However, some aspects did not live up to the five-star mark, such as the food selection, which fell short of expectations. Seating options are also limited compared to other five-star properties. Despite these concerns, ITC Kohenur remains a strong contender in Hyderabad’s luxury hotel scene, boasting the essential facilities and quality expected from a top-end hotel.
ITC Kohenur in Hyderabad, part of the esteemed Luxury Collection, truly lives up to its name as an ultra-luxurious 5-star hotel. It stands out for its exceptional luxury and maintenance, ensuring that every corner exudes opulence. The design of the hotel is excellently maintained, featuring top-class artwork and plush setups that make for a visually stunning ambiance.
Guests can expect superb quality in every aspect, from the intricately detailed lighting to the overall service design, all aligning seamlessly with the luxurious theme. The rooms themselves are the epitome of comfort, offering a plush luxury ambiance that embodies relaxation and sophistication.
Cleanliness is also highlighted, reflecting the hotel’s commitment to providing a pristine environment. Whether it's the luxury setups or the comfort of the accommodations, the hotel consistently delivers an indulgent experience, making it a top choice for discerning travelers seeking an extravagant stay.
ITC Kohenur in Hyderabad is frequently praised as an ideal destination for a romantic getaway. Many guests highlight the calm and serene ambiance, which sets the perfect scene for a tranquil retreat. The hotel rooms are described as excellent romantic getaways with settings that exude a romantic ambiance. There are mentions of exceptional romantic themes running throughout the hotel, enhancing the overall experience. It proves to be an ideal choice for couples with several reviews pointing out its suitability for romantic stays, including honeymoon rooms. Additionally, the dinner options come with a romantic setup, further adding to its charm as a romantic destination.
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Location
With a perfect mix of location, service and amenities, the hotel's environment and hospitality stand out, ensuring a delightful stay for visitors. The superb decor, clean, spacious rooms and top-notch food contribute to its allure. Additionally, the upper view from the 17th floor offers a lovely sight, enhancing the guest experience. Overall, the grand hotel with its great rooms garners appreciation for being well located, making it a prime place to stay in Hyderabad.
Breakfast
Dinner
The hotel provides good in-room dining, although some have noted that the menu is quite brief and the service can be slow, sometimes taking up to an hour. The family restaurant styles and the overall fast, quality services have been appreciated and complementary drinks add a pleasant touch.
However, there are several noted areas for improvement. Some guests found the dinner buffet to offer average quality and taste, particularly during special events like the New Year’s Eve party at Skyline, which was deemed overpriced for the quality. Additionally, there were mentions of dinner service delays and occasional mix-ups with orders. Despite these hiccups, the staff’s eagerness to please and their accommodating nature often help mitigate any dissatisfaction with the dining experience.
Rooms
Cleanliness is a consistent highlight with many noting the immaculate condition of the rooms and all other areas. The expansive size of the rooms provides sufficient space for all necessities and the opulent 600 sq ft rooms stand out due to their luxury feel. The hotel's commitment to maintaining well-kept and meticulously designed spaces contributes to it being regarded as one of the finest places to stay in Hyderabad.
Although there were minor criticisms, such as occasional dustiness, slight wear on some amenities and concerns about specific room views (facing construction sites), the overall sentiment remains highly positive. Guests particularly enjoy the quiet atmosphere and the convenience of controlling room functions via modern technology like iPads.
The combination of spacious layouts, high-tech features and comfortable furnishings ensures that the rooms at ITC Kohenur offer a top-notch hospitality experience. Whether staying in a plush executive room, a suite or any other available option, guests repeatedly remark on the excellent room quality and the warm, attentive service from the staff.
Beds
Cleanliness
The hotel's commitment to cleanliness is evident with frequent room cleaning and attentive staff ready to address any requests promptly. Visitors also commend the clean service kitchen and the elegant, well-kept atmosphere throughout the premises. Check-ins and check-outs are noted to be clean and hassle-free, adding to the overall positive experience.
Despite largely commendable reviews, there are moments of inconsistency. Some guests have reported dissatisfaction with specific areas like the bathroom cleanliness and instances where rooms were not cleaned properly. However, these comments are exceptions in contrast to the generally high standard of cleanliness observed by many patrons. Overall, ITC Kohenur stands out as a clean and elegant hotel, making a strong impression on its guests with its pristine facilities and comprehensive cleanliness.
Staff
The reception and housekeeping teams are often singled out for their friendliness and professionalism, contributing to a smooth check-in and check-out process. Many guests felt at home due to the staff's attentive service, along with prompt and helpful support from the knowledgeable team. The bar and room service staff also received accolades for their quality of service and amiable behavior.
However, not all feedback was positive. Some guests experienced less favorable interactions, noting that certain staff members were unfriendly, slow and in need of further training. Specific areas like breakfast service and the welcome desk had instances where the staff's professionalism and competence were questioned. Despite these occasional lapses, the overall sentiment remains positive with many guests appreciating the innate good-natured and hard-working qualities of the hotel's personnel.
While the hotel continues to work on refining their staff training, the general consensus is that ITC Kohenur offers a blend of great rooms, prime location and a predominantly excellent team, making it one of the best in Hyderabad.
Spa
Pool
Family
5 Star
However, some aspects did not live up to the five-star mark, such as the food selection, which fell short of expectations. Seating options are also limited compared to other five-star properties. Despite these concerns, ITC Kohenur remains a strong contender in Hyderabad’s luxury hotel scene, boasting the essential facilities and quality expected from a top-end hotel.
Luxury
Guests can expect superb quality in every aspect, from the intricately detailed lighting to the overall service design, all aligning seamlessly with the luxurious theme. The rooms themselves are the epitome of comfort, offering a plush luxury ambiance that embodies relaxation and sophistication.
Cleanliness is also highlighted, reflecting the hotel’s commitment to providing a pristine environment. Whether it's the luxury setups or the comfort of the accommodations, the hotel consistently delivers an indulgent experience, making it a top choice for discerning travelers seeking an extravagant stay.
Romantic
Yes, ITC Kohenur, a Luxury Collection Hotel, Hyderabad has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at ITC Kohenur, a Luxury Collection Hotel, Hyderabad. For more information, read the answers to the Spa questionnaire
No, ITC Kohenur, a Luxury Collection Hotel, Hyderabad doesn't allow dogs.
Yes, parking facilities are available at ITC Kohenur, a Luxury Collection Hotel, Hyderabad.
Yes, ITC Kohenur, a Luxury Collection Hotel, Hyderabad has a gym.
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