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Hyatt Regency Birmingham - The Wynfrey Hotel

Hoover , 1000 Riverchase Galleria (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Birmingham - The Wynfrey Hotel is a great option for a stay in Birmingham with a perfect location that is convenient to everything. The hotel is attached to the mall, providing great views of the surrounding area. The staff is friendly and always there to help and the hotel is clean, safe and away from residential areas. The breakfast staff was great, the location was excellent and the short breakfast menu had good options. The rooms are comfortable and spacious with updated decor, though some guests reported issues with roaches, clogged sinks and low water pressure. The hotel's dedication to cleanliness sets them apart with guests raving about the hotel's overall cleanliness and friendliness of staff. The staff is accommodating, professional and helpful, going above and beyond to provide excellent service. While the pool didn't get the best reviews, the hotel seems to offer a pleasant and comfortable stay with parking being a minor issue or an outright benefit for most guests. The bed comfort is above average with some room for improvement. Overall, the exceptional customer service and comfortable rooms more than make up for any shortcomings, making the Hyatt Regency Birmingham - The Wynfrey Hotel a great option for a stay in Birmingham.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room with Accessible Tub - Disability Access The spacious triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds and Accessible Tub - Disability Access This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room The spacious triple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

King Suite The spacious suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with Shower - High Floor The spacious triple room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds and Bath Tub - High Floor This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room with Two Queen Beds - High Floor This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room - High Floor The spacious triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This triple room has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds with Accessible Shower - Disability Access Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

King Room with Accessible Shower - Disability Access Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Loft Suite Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe.

About Hyatt Regency Birmingham - The Wynfrey Hotel

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Guest Reviews

8.4

Very Good

Location

The Hyatt Regency Birmingham - The Wynfrey Hotel is a beautiful hotel located in a great area surrounded by convenient stores, restaurants and the Galeria shopping mall. The location is perfect, centrally located and convenient to everything, providing easy access to downtown Birmingham and other shopping plazas. The hotel is attached to the mall, making it very accessible and providing great views of the surrounding area. The staff is friendly and always there to help. The location is clean, safe and away from residential areas. The hotel is convenient and in an excellent location for both business and leisure travelers. Overall, guests loved the convenience and location of the hotel, making it a great option for a stay in Birmingham.

Breakfast

Guests of the Hyatt Regency Birmingham - The Wynfrey Hotel have mixed opinions about the breakfast. Some raved about it, praising the attentive and courteous staff, especially Ms. Love. Others found the buffet bland and unappetizing and opted to avoid it altogether. A few guests were surprised by the high prices with one stating that it was not worth the $100 they paid for breakfast for three people. Some of the guests wished that breakfast was included in their stay or that it was free altogether. However, overall the breakfast staff was great, the location was excellent and the short breakfast menu had good options.

Rooms

The rooms at Hyatt Regency Birmingham - The Wynfrey Hotel offer a range of amenities, including comfortable beds, spacious and clean interiors and updated decor. Some rooms have showers while others have tubs and some come with double Queen beds or a single King bed. Guests appreciate the cleanliness of the rooms, though a few mentioned issues with roaches, clogged sinks and low water pressure. Despite these concerns, most guests rave about their experiences, including the friendly staff and accommodating service. The hotel charges for parking, but many guests feel the rooms are worth the price. Most importantly, guests enjoy their stays and plan to return in the future.

Beds

Guests have had mixed opinions about the bed comfort at Hyatt Regency Birmingham - The Wynfrey Hotel with some finding them extremely hard and uncomfortable while others say they are the most comfortable beds with great pillows. Despite some negative reviews, a majority of guests found the beds to be comfortable and spacious. The hotel should invest in better mattresses as some guests reported backaches from poor quality ones. The staff was wonderful and accommodating and guests appreciated the clean rooms with nice, comfortable beds. Some guests report that the mattresses seem to be Full size instead of Queen and a few guests complained about scratchy sheets. Overall, the bed comfort is above average with some room for improvement.

Cleanliness

The Hyatt Regency Birmingham - The Wynfrey Hotel has received mixed reviews regarding hospitality, but one aspect that sets them apart is their dedication to cleanliness. Guests have raved about the hotel's overall cleanliness and friendliness of staff. Some past guests have raised concerns about hair on the bed and showers that weren't entirely clean. That said, the hotel's cleaning service has been praised for its excellent upkeep with reviews claiming that the room's cleanliness was phenomenal and the staff was always attentive to guest needs, providing clean towels and tidying up rooms daily. Despite concerns mentioned above, overall, guests can expect a clean and comfortable stay at an excellent location when choosing the Hyatt Regency Birmingham - The Wynfrey Hotel.

Staff

The Hyatt Regency Birmingham - The Wynfrey Hotel has a great staff that is friendly, accommodating, professional and helpful. They go above and beyond to provide excellent service, from the valet to the restaurant staff to the front desk. There were a few negative reviews about some staff members, but overall guests loved the staff and their helpfulness. The location of the hotel and convenience to the mall, restaurants and Hoover Met was also a plus. Overall, the hotel was clean and well-maintained and guests were happy with their stay.

Pool

The pool at Hyatt Regency Birmingham - The Wynfrey Hotel didn't get the best reviews. Sadly, it was closed during some guests' stays, which was a major disappointment for families with children looking forward to a swim. However, when operational, the pool was described as small but comfortable with nice beds. Some guests praised the helpful staff and the overall experience at the hotel, despite the closed pool. Just be sure to check ahead if you're counting on taking a dip during your stay!

Parking

Despite some complaints about the parking situation, many guests of the Hyatt Regency Birmingham - The Wynfrey Hotel have had positive things to say about their stays. While a few mentioned issues with parking fees and narrow entrances to the parking lot, the majority of guests appreciate the convenience of having on-site parking available. Some guests were impressed with the cleanliness of the outside area and others even found free parking alternatives nearby. While some may find the cost of parking to be a bit high, most guests didn't seem to mind the reasonable fees. Overall, the hotel seems to offer a pleasant and comfortable stay with parking being a minor issue or an outright benefit for most guests.

4 Star

If you're looking for a comfortable stay in Birmingham, look no further than the Hyatt Regency Birmingham - The Wynfrey Hotel. While the hotel may be a bit outdated, the exceptional customer service and wonderful staff more than make up for any shortcomings. Guests found their rooms to be nice and comfortable with some describing their experience as amazing, exceptional and superb. Although some found the hotel to be a bit pricey for what is offered, the overall experience was very good and some confirmed they will definitely return.

While there were a few disappointments, such as missing the steakhouse and old lounge, the exceptional customer service and comfortable rooms more than made up for it. Guests also recommended skipping the breakfast, but otherwise were satisfied with their stay. Keep in mind that there may be unexpected fees and tips upon arrival, but most found the hotel to be quite satisfactory overall. Don't hesitate to book a stay at the Hyatt Regency Birmingham - The Wynfrey Hotel for a wonderful experience with an exceptional staff.

Yes, Hyatt Regency Birmingham - The Wynfrey Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hyatt Regency Birmingham - The Wynfrey Hotel.

Yes, Hyatt Regency Birmingham - The Wynfrey Hotel welcomes dogs.

Yes, parking facilities are available at Hyatt Regency Birmingham - The Wynfrey Hotel.

Yes, Hyatt Regency Birmingham - The Wynfrey Hotel has a gym.

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