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Thornton Hall Hotel & Spa

Heswall , Neston Road, Thornton Hough, (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThornton Hall Hotel & Spa is an ideal destination for those looking for a relaxing and rural retreat with plenty of picturesque surrounds, good walking routes and easy-to-find location. Guests praise the hotel's facilities, beautiful surroundings and great service. Breakfast options are plentiful and the dinner is generally of high quality and good value for money, although some guests have had negative experiences with the lack of vegetarian options and overpricing. Rooms are comfortable, spacious and immaculate despite some guests finding the decor dated. Visitors praise the hotel's exceptional staff who go above and beyond to ensure a memorable stay. The spa facilities have come highly recommended by guests with only minimal complaints of overcrowding or restricted access. While the pool and Wi-Fi access have been met with mixed reviews, guests have generally found the beds to be extremely comfortable. The romantic atmosphere of the hotel has been celebrated by many guests making it an ideal destination for couples looking for a special and relaxing getaway.
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Hotel with Spa

At Thornton Hall Hotel & Spa, the focus is on creating a truly amazing spa experience for guests. With a range of facilities and treatments designed to relax and rejuvenate, there's something for everyone at this luxury spa. One of the highlights of the spa is the 20-meter Roman-inspired pool, where you can swim or take a leisurely dip. For an outdoor spa experience, head to one of the two outdoor hydro spa pools, which offer a unique and relaxing way to enjoy the outdoors no matter what the weather. Other features of the Thornton Hall Spa include a thermal zone with a sauna, steam room, snow cave, and experience shower, as well as a mud therapy suite where you can relax with your partner or friends in a chamber that can accommodate up to four people. When you're done with your treatment, you can continue to relax in the tranquility suite, a quiet room with mood lighting and subtle music. Whether you're looking for a relaxing massage or simply want to unwind in the pool, the Thornton Hall Hotel & Spa has everything you need for a truly pampering experience.

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Guests also have full use of the extensive spa facilities when staying on a bed and breakfast or dinner package only. Room only rates do not include spa access.

Deluxe Double Room with Two Double Beds Free WiFi access, an LCD smart TV with Sky Sports 1, 2 & 3 and tea and coffee making facilities are included in this room. Guests also have full use of the extensive spa facilities when staying on a bed and breakfast or dinner package only. Room only rates do not include spa access.

Superior Double Room With a balcony or terrace overlooking the landscape and lawns, this spacious bedroom also includes free WiFi, a TV in the bathroom and bathrobes & slippers. A smart TV with Sky Sports 1, 2 & 3, with mineral water are also provided. Guests also have full use of the extensive spa facilities when staying on a bed and breakfast or dinner package only. Room only rates do not include spa access.

About Thornton Hall Hotel & Spa

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Guest Reviews

8.3

Very Good

Location

The location of Thornton Hall Hotel & Spa is perfect for those seeking a lovely, quiet and rural getaway from the hustle and bustle. The hotel's setting is full of character and the area is filled with picturesque villages and good walking routes. Guests praise the hotel's beautiful location, great facilities and easy-to-find location. The village itself is very pretty and there are some lovely surrounding areas, while the spa facilities and layout of the main house add to the overall charm. There is plenty of parking available and the location is also convenient for those attending nearby weddings. However, some guests did find the hotel a bit out of the way. Overall, this venue is ideal for those in search of a lovely location and surroundings.

Breakfast

At Thornton Hall Hotel & Spa, breakfast did not disappoint according to guest reviews. From amazing and delicious to lovely and fresh, the breakfast offered a very wide selection of food with great options and lots of selection. The meal was presented beautifully and offered tasters from the chef. Despite being busy at breakfast, the friendly wait staff provided great service. However, some guests had to wait to be seated or for their tables to be cleared. While some complained about cold plates, others could not stop raving about the sausages. The pricing of breakfast was also a concern for some, but for others, it was a great breakfast included in the room booking. Overall, guests enjoyed a generous breakfast that was one of the best they have had. Additionally, some guests mentioned enjoying a lovely meal on the terrace and ordering fries on room service, which was nice and fresh.

Dinner

Thornton Hall Hotel & Spa offers a great culinary experience according to guest reviews. The food is generally of high quality and the prices are good value for money, especially for those with a £49 dinner allowance. The restaurant has fantastic cuisine and its evening food is high standard and reasonably priced. However, some guests were disappointed with the lack of food options in the hotel's main restaurant and the overpriced and poor-quality food. Vegetarians may also face limited options. The bars and terraces also offer nice options for dining, but some guests noted that the hotel charges extra for pool access. On the positive side, the staff were perceived as pleasant and helpful. Overall, Thornton Hall Hotel & Spa has fabulous and delicious food options that are worth exploring.

Rooms

The Thornton Hall Hotel & Spa offers an array of lovely, immaculate and comfy rooms that are beautifully decorated and well laid out. Whether you stay in a superior double or a modern and comfortable room, you can expect clean and quiet accommodations with good facilities. Accessible rooms are also available for those who need them. While some guests found the rooms a little dated, they were still very clean and comfortable and some lucky guests even received free upgrades to better rooms. However, there were a few negative comments about tired decor, broken amenities and unsatisfactory rooms, so it's worth double-checking your reservation before arriving. Overall, most guests had a brilliant stay in their lovely, spacious and beautiful rooms.

Beds

Guests of Thornton Hall Hotel & Spa have generally found the beds to be extremely comfortable with many using phrases like "ridiculously comfortable" and "super comfortable" to describe their sleeping experience. Spacious rooms and nice views also complemented the bedding for a pleasant stay. However, some guests have found the beds to be a bit too soft or hard for their liking and a few noted that they had booked a double room but received a twin room instead, which impacted their comfort. Despite some mixed reviews, overall, the beds at Thornton Hall Hotel & Spa are highly recommended for a restful night's sleep.

Cleanliness

The Thornton Hall Hotel & Spa is a beautiful facility that boasts immaculate and exceptionally clean rooms. Guests were delighted by the high standards of cleanliness throughout the hotel, including the spa facilities. Most rooms were clean, comfortable and spacious with guests feeling that cleanliness and hygiene were well covered. Although there were some little misses with cleanliness and some areas in the room could have been cleaned better, overall it was a good and clean stay. However, a few guests did point out that some areas of the room were a bit dirty and others reported finding dirty knickers and stained bedding. Despite these few incidents, the hotel and its facilities were spotless and staff were friendly and helpful.

Staff

If you're looking for a hotel with exceptional staff, look no further than Thornton Hall Hotel & Spa. The reviews say it all - from wonderful to amazing, the staff are a standout feature of this hotel. Guests consistently praise the friendly, polite and helpful staff who go above and beyond to ensure a great stay. Even the housekeeping and bar/restaurant staff are described as smiley and helpful. The professionalism and excellence of the staff are evident in the high levels of service they provide with many guests describing it as the best they've ever received. The young staff are also noted for their friendliness and willingness to help. While there are a few mentions of staff needing more training, these are far outweighed by the glowing reviews. In short, the staff at Thornton Hall Hotel & Spa are the selling points of the hotel with many guests saying they would return simply because of the wonderful people who work there.

Wi-Fi

When planning your stay at Thornton Hall Hotel & Spa, it's best to be aware of some potential wifi issues. While some guests experienced poor or no wifi access at all, others reported that the wifi signal was not strong enough to reach their rooms or corridors. Although it may not be a big concern for some guests, those who require reliable wifi for work or communication purposes may want to request a room with guaranteed wifi access upon check-in. It's also worth noting that a few guests had to switch rooms to find better wifi signal and some found the internet speed to be poor. Overall, while the wifi issues at Thornton Hall Hotel & Spa may be a small bit inconvenient, they should not detract from the overall enjoyable experience of this beautiful hotel and spa.

Spa

If you're looking for a relaxing and rejuvenating stay, then the Thornton Hall Hotel & Spa has some fantastic spa facilities that come highly recommended. Guests have praised the calming and relaxing atmosphere of the spa, making it a must-visit during your stay. The spa facilities are great with indoor and outdoor pools, an outdoor hydrotherapy pool and even a snow room. The staff are friendly and accommodating, making the spa experience excellent. However, some guests have found that the spa can get busy with some areas over-taken by people. Despite this, the spa has been described as beautiful, superb and amazing with some guests loving the outdoor jacuzzis. Additionally, treatments at the spa have been enjoyed by many guests as well. The only downside was that a few guests were not allowed access to the spa or there was confusion about whether it was included in their booking or not. Overall, the spa facilities are the star of the show at the Thornton Hall Hotel & Spa, making it a wonderful spa hotel with great staff, facilities and food.

Pool

Guests of Thornton Hall Hotel & Spa have had mixed experiences with the pool and spa facilities. While some guests loved the outdoor hot tubs and hydrotherapy pool, others were frustrated with restricted access to the pool and cold water temperatures. Additionally, some felt that charging for pool access was unfair. However, those who enjoyed their experience felt that the facilities were very clean and the spa was relaxing. Guests with young children were pleased that their little ones were able to use the pool. Overall, the spa had a long list of facilities to enjoy and being able to order drinks from the outdoor hot tubs was considered a luxurious touch.

Romantic

If you're looking for a romantic escape with your loved one, then Thornton Hall Hotel & Spa may just be the perfect destination for you. Many guests have described their stay at the hotel as 'a perfect getaway for two', making it an ideal spot for couples who want to spend quality time away from the busy routine of life.

Several guests have celebrated special occasions such as anniversaries and birthdays, making their stay at the hotel extra special. One guest particularly enjoyed a 'perfect anniversary weekend' and another enjoyed a 'lovely little getaway for my boyfriend's birthday'. Another guest even described their stay as a 'little mini honeymoon after our wedding'.

Several reviews mentioned the hotel's relaxing atmosphere, making it a perfect escape for stress-free bonding time. One couple was meant to have a 'relaxing anniversary spa night', while another simply wanted a 'relaxing break' with their partner.

The hotel has also been known to offer upgrades and special touches that make guests’ visits even more memorable. One guest was given a 'free upgrade to the bridal suite', which made their 'birthday weekend' that much more special. Overall, Thornton Hall Hotel & Spa is a fantastic destination for couples looking for a romantic getaway filled with relaxation, special memories and picturesque surroundings.

Yes, Thornton Hall Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Thornton Hall Hotel & Spa.

No, Thornton Hall Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Thornton Hall Hotel & Spa.

Yes, Thornton Hall Hotel & Spa has a gym.

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