Hotel & Spa 4* Serge Blanco

Hendaye , , 125 Boulevard De La Mer (Show on Map)


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Summary of reviewsHotel & Spa 4* Serge Blanco is located in an ideal location at the tip of Hendaye Plage, offering stunning views of the sea and mountains. Guests can enjoy direct access to the beach and nearby restaurants. While breakfast reviews are mixed, the hotel offers spacious and comfortable rooms with beautiful views, albeit with minor issues with cleanliness. The staff is highly praised for their professionalism and warmth. The thalasso spa and pool areas are highlights of the hotel, although some guests note that improvements could be made. Parking can be expensive and a potential inconvenience. Some guests found the hotel lacking in luxury, though others adored their stay. Overall, the hotel offers a lovely seaside getaway experience.
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Room Types
Double Room with Balcony - Access to the Spa This air-conditioned room offers a minibar, an expresso coffee machine, a TV, a view of the hotel's patio and an access to the Marin Spa.

Double Room with Sea View - Access to the Spa This air-conditioned room offers a minibar, an expresso coffee machine, a TV, a view of the port or the sea and an access to the Marin Spa.

Junior Suite with Balcony - Access to the Spa This suite has a balcony, minibar, air conditioning, an expresso coffee machine and an access to the Marin Spa.

Double Room with Mountain View - Access to the Spa This air-conditioned room offers a minibar, an expresso coffee machine, a TV, a view of the port and an access to the Marin Spa.

Deluxe Double Room with Side Sea View - Access to the Spa This air-conditioned room offers a minibar, an expresso coffee machine, a TV, a little view of the sea and an access to the Marin Spa.

Suite with Sea View - Access to the Spa This suite has a balcony, air conditioning, electric kettle, an expresso coffee machine and an access to the Marin Spa.

Suite with Pool View - Access to the Spa This suite features a balcony, minibar and tea/coffee maker, an expresso coffee machine and an access to the Marin Spa.

Duplex Suite - Access to the Spa This suite has a balcony, patio, sofa, an expresso coffee machine and an access to the Marin Spa.

Quadruple Room with Sea View The air-conditioned quadruple room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as sea views.

About Hotel & Spa 4* Serge Blanco
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Guest Reviews
7.8
Good
Location
Located ideally at the tip of the boardwalk next to the ocean, Hotel & Spa 4* Serge Blanco offers stunning views of the sea and mountains, making it the perfect spot for beachgoers and surfers alike. The hotel is conveniently located steps from the beach and just a couple minutes from the city center with direct access to some nearby restaurants. Guests can also park in the hotel's private parking lot. The hotel's exceptional location provides views of both Spain and the ocean and some rooms even feature balconies facing the ocean. The hotel's spa and comfortable rooms also make for a great opportunity to relax and enjoy the beautiful surroundings.

Breakfast
Guests at Hotel & Spa 4* Serge Blanco have mixed feelings about the breakfast offered by the hotel. While some highly recommend the buffet with a generous and varied selection of sweet and savoury options, others found it to be overpriced and with a standard offering. Some guests felt that the lack of replenishment of certain items during breakfast time, such as juice and salty options, made the high price tag of 22€ per person not worth it. Others suggest trying out a nearby café with a more affordable and enjoyable breakfast experience. Despite the criticism, many guests still appreciated the quality and diversity of the breakfast options, although some recommend that the hotel should reduce the price of both breakfast and meals in general. Some guests also noted minor issues with the breakfast service, such as the lack of organization and personnel. Overall, the breakfast experience seemed to be subjective with some highly satisfied guests and others quite disappointed.

Rooms
Hotel & Spa 4* Serge Blanco offers a variety of rooms with many guests praising the spaciousness and beautiful views on offer. While some rooms may be showing signs of wear and tear, others have been recently refurnished and the cleanliness of rooms is generally impeccable. The comfort of the bedding is also a highlight, although a few guests reported discomfort due to older mattresses. Some rooms have balconies or terraces, which are ideal for enjoying the view or the sea breeze. However, some guests did report issues such as noise from the elevator or poor views. Guests who require accessible rooms may want to inquire about balcony accessibility, as some may not be suitable.

Beds
The beds at Hotel & Spa 4* Serge Blanco seem to be a mixed bag with some guests praising the comfortable and firm mattresses while others complain about them being too soft and causing back pain. Some rooms have adjustable beds, a plus for those who prefer a specific sleeping position. However, some guests were disappointed to find that they didn't have a double bed and had to contend with two single beds pushed together, which they found less comfortable. Some guests also reported issues with broken bed slats or worn-out beds that needed replacing. Overall, while some guests had a great night's sleep thanks to the high quality of the bedding and pillows, others found them lacking and wished for better comfort.

Cleanliness
The Hotel & Spa 4* Serge Blanco has received mixed reviews regarding the cleanliness of the property. Some guests have described the cleanliness as impeccable and praised the efficient housekeeping service. However, some have noticed dust, stains and traces in the rooms, bathrooms and common areas. Some guests also reported issues with the spa, including rust and lack of cleanliness in certain areas. While some guests were satisfied with the size and comfort of their rooms, others found them outdated or not well-maintained. Some guests also mentioned issues with the quality and quantity of towels provided. Overall, reviews on the cleanliness of the hotel are mixed with some guests being impressed while others being disappointed.

Staff
The staff at Hotel & Spa 4* Serge Blanco have received overwhelmingly positive reviews from past guests. The personnel are described as sympathetic, professional, pleasant, smiling and available. Several guests have praised the kindness and availability of the staff, expressing their gratitude for the warm welcome and excellent service they received. The reception staff, lifeguards and waitstaff are all highly praised with many guests noting that they went out of their way to ensure a comfortable and enjoyable stay. The staff are described as attentive, helpful, discreet and always willing to go above and beyond for their guests. However, a few negative reviews mention a lack of personnel or one particular staff member who was unprofessional. Overall, the staff at Hotel & Spa 4* Serge Blanco is highly praised for their professionalism, warmth and attention to detail.

Spa
The Hotel & Spa 4* Serge Blanco boasts a relaxing and enjoyable spa experience for guests. The thalassotherapy treatments provided are praised by reviewers with access to the thalasso being particularly appreciated. The staff, including the lifeguards and spa personnel, are described as friendly and accommodating. However, some reviewers note that the spa's equipment is older and may require maintenance. Despite this, the thalasso area is spacious and comfortable with the marine spa being particularly well-liked. The unlimited access to the spa is a definite perk and guests enjoy the relaxation it provides. The staff at the thalasso area could be more welcoming and informative and some mention that the pool area could use an update. Some reviewers note that the spa area can be slightly chilly with some of the water not being hot enough. Guests are reminded to bring their own swim caps and flip-flops as they may be charged an extra fee. Overall, while some reviewers feel improvements could be made, the hotel's spa area offers a lovely relaxing experience with enjoyable pools, a hammam and a sauna.

Pool
The Hotel & Spa 4* Serge Blanco has a lot to offer with its beautiful pool area being a guest favorite. Guests can enjoy the pleasant outdoor pool with a view of the port or access the beach directly in front of the hotel. Unfortunately, some guests were disappointed that the outdoor pool was closed during their stay and suggested that it be opened. Others mentioned that the outdoor pool was small. The Thalasso pool was also enjoyed by some, but others found it to be aging and lacking decoration. Families can enjoy the spa pool with their children, but should note that there are additional fees for access to indoor pool equipment such as shoes and swim caps. While some guests praised the multiple pools and varying temperatures, others found the sea water pool to be the only unique feature but in need of a better cleaning. Despite mixed reviews on the hotel's amenities, most guests agreed that the pool and spa areas were highlights of their stay.

Beach
Located directly on a beautiful beach, Hotel & Spa 4* Serge Blanco offers an ideal location for beach and surf enthusiasts. Guests rave about the proximity to the sea with some rooms boasting stunning views of the beach. The hotel offers direct access to the beach, making it easy to take a dip in the ocean or soak up some sun. Visitors also appreciate the hotel's location in Hendaye Plage with easy access to nearby attractions and a short shuttle ride to Fontarabie. With luxurious amenities and an unbeatable location, Hotel & Spa 4* Serge Blanco is the perfect choice for a seaside getaway.

Parking
Guests have mixed feelings about the parking situation at Hotel & Spa 4* Serge Blanco. While some praise the convenient location of the parking and the option to park in a private lot, others are disappointed with the expensive rates (up to 19 euros per day) and the fact that the parking is not included in the already high price of the hotel stay. Some guests even had trouble finding a free parking spot nearby and were forced to pay for the hotel's underground parking. Additionally, some guests experienced long delays exiting the parking lot due to traffic or an unclear path to the elevators. Despite these issues, some guests appreciated the friendly staff and the occasional offer of a free parking spot as a gesture of goodwill. Overall, guests recommend exploring alternative parking options in the surrounding area to avoid the high cost and potential inconveniences of relying on the hotel's parking.

4 Star
Located in an idyllic setting, Hotel & Spa 4* Serge Blanco is a disappointing establishment not quite living up to its four-star rating. With outdated facilities and questionable service, it leaves some visitors feeling misled. However, guests do appreciate the warm welcome from staff members like Jonas and the luxurious spa experience. Unfortunately, the spa's rules and additional fees for hats and slippers come as a surprise to many. The hotel's restaurant is also a point of criticism with some saying it doesn't meet the standard of a four-star establishment. In general, the hotel needs a good cleaning and several renovations, especially in the spa. On the other hand, those who manage to look past these issues find the hotel to be a pleasant place for relaxation with some even calling it exceptional.

Outdoor Pool
Hotel & Spa 4* Serge Blanco boasts a stunning view of the Hendaye beach and direct access to the sea. The outdoor pool, though on the smaller side, has a pleasant atmosphere and is well-located for enjoying the views. Guests rave about the friendly lifeguards who are always available and happy to help. You can also relax in the outdoor Jacuzzi. However, some visitors have reported that the outdoor pool is sometimes closed and that the sea-water pool is the only highlight, although it might not always be properly maintained. Nevertheless, the pool area is lovely and adds to the overall beauty of the resort alongside the thalasso experience.

Luxury
While some guests found it disappointing and not deserving of its four-star rating, others adored their stay at the Hotel & Spa 4* Serge Blanco. The location was described as sublime with the hotel right on the beach in a peaceful area. The spa was extensive and beautiful and some guests loved everything about the hotel. However, some found the price too high and thought the hotel lacked maintenance and equipment for a four-star rating. Overall, it's a beautiful hotel for some, while others found it lacking in luxury.


Yes, Hotel & Spa 4* Serge Blanco has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hotel & Spa 4* Serge Blanco.

Yes, Hotel & Spa 4* Serge Blanco welcomes dogs.

Yes, parking facilities are available at Hotel & Spa 4* Serge Blanco.

Yes, Hotel & Spa 4* Serge Blanco has a gym.
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