Crowne Plaza Helsinki - Hesperia, an IHG Hotel
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Offering the demanding business and leisure traveler personalized service and first-class facilities, this hotel shares a great location opposite the Finnish National Opera.
Summary of reviewsThe Crowne Plaza Helsinki - Hesperia, an IHG Hotel is a fantastic choice for travelers looking for a central location with easy access to public transport. The hotel is well-maintained with friendly staff that adds charm to the already comfortable stay. Guests rave about the breakfast, describing it as excellent or awesome with high-quality products and vegan options. The rooms are spacious, clean and elegant with comfortable beds and stylish decor. The staff is friendly and helpful, providing first-class service. The spa and gym facilities are excellent amenities that guests appreciate, though the pool receives mixed reviews. Families traveling with young children enjoy the sauna and pool, while some found the water too cold. The parking situation is a mixed bag, but the hotel's positive qualities are not solely attributed to its parking situation. Overall, the Crowne Plaza Helsinki - Hesperia, an IHG Hotel is an excellent choice for a clean, comfortable and stylish stay in the Finnish capital.
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Categories
Enjoy pampering baths and treatments in the relaxing ambiance of Forever Health Club & Day Spa.
One child up to 14 years stays for free when using existing beds. Family amenities also include babysitting.
Pets are allowed on request; some charges may be applicable.
Hotel near Nightlife Spots
Restaurant Macu which serves international cuisine; the hotel has also a bar/lounge.
Facilities for guests with accessibility needs are available.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool,
Room Types
About Crowne Plaza Helsinki - Hesperia, an IHG Hotel
Guest Reviews
The Crowne Plaza Helsinki - Hesperia, an IHG Hotel is located in a fantastic and central location which allows easy access to public transport. Guests can easily travel to the city center, Porvoo and many other attractions using the bus or tram which stop just outside the hotel. Walking distance from railway station, shops and lake, makes it a perfect spot for travelers. The hotel is located near the Olympia stadium and guests can easily reach it by walking or tram. Its proximity to the stadium, opera and parks is appreciated by many guests who stay here. The hotel is well maintained with friendly staff that adds charm to the already comfortable stay.
Guests rave about the breakfast at the Crowne Plaza Helsinki - Hesperia with many describing it as excellent or awesome. The breakfast is praised for its diverse buffet with high-quality products, including vegan options. The hotel staff is service-oriented with coffee service at breakfast being mentioned. Most guests also note the cleanliness of the hotel and the elegant ambiance of the dining area. A few negative comments about the breakfast focus on the occasional lack of food and the high price. Some also note that the breakfast was not included in the room rate. Despite these complaints, most guests agree that the breakfast is a highlight of their stay.
If you're considering dining at the Crowne Plaza Helsinki - Hesperia, an IHG Hotel, previous guests have reported mixed experiences. While some enjoyed their meals, others felt that the food was not worth the high price they paid. The siika dinner was described as excellent, but a chicken pasta dish left something to be desired. One guest reported that their hamurger was great, while another expressed disappointment in the small size of their pizza. Service in the dining area was also mixed with some guests praising the lounge servers and friendly waitstaff, while others were unhappy with rude or inattentive service. Additionally, some guests reported long wait times for their food or for the staff to bring them drinks. Despite these inconsistencies, guests agreed that the hotel could benefit from modern updates to its dining facilities. If you plan to dine at this hotel, it may be best to avoid peak hours or to manage your expectations for the quality of the food and service.
Guests rave about the rooms at Crowne Plaza Helsinki - Hesperia, praising their design, cleanliness and elegance. Many comment on the comfortable beds, while others appreciate the spaciousness of their rooms. Some especially enjoy the views of the city and a few even mention soaking in a luxurious bath. Overall, guests agree that the rooms are well-maintained and provide a pleasant and quiet retreat. Some note the modern, stylish decor and thoughtful amenities like complimentary toiletries and bathrobes. A few minor complaints concern temperature control with some guests finding their rooms too hot or too cold. However, the majority of guests report a positive and comfortable experience in their spacious and attractive hotel rooms.
Crowne Plaza Helsinki - Hesperia, an IHG Hotel boasts of comfortable and cozy bedding for a good night's sleep. The rooms are spacious and quiet, ensuring a peaceful stay. The hotel offers a wide variety of tasty breakfast options to energize for the day ahead. Some guests find the beds to be slightly firm, but overall the beds are a highlight of the hotel with many guests considering them fantastic and amazing. The hotel's location is central and the ambiance is excellent. Though some guests found the pillows or duvet unsuitable, the majority of guests were pleased with their stay at the hotel.
Crowne Plaza Helsinki - Hesperia, an IHG Hotel receives rave reviews for its cleanliness and style. Guests consistently describe the rooms as very clean with stylish decor and comfortable furnishings. Special attention is given to the vegetarian options at breakfast, which are abundant and well-prepared. The bathrooms also receive praise with guests appreciating the quality of the provided toiletries. The location is also noted for being convenient and the hotel's gym facilities make it easy for guests to stay active during their stay. While a few minor cleanliness issues are mentioned, they do not detract from the overall positive experience. Overall, Crowne Plaza Helsinki is an excellent choice for a clean, comfortable and stylish stay in the Finnish capital.
The staff at Crowne Plaza Helsinki - Hesperia, an IHG Hotel, received high praise from guests for their friendly and helpful service with many describing their experience as first-class. Guests enjoyed interactions with reception staff who were polite, courteous and professional. The bar and restaurant staff were also highlighted for their warmth and attentiveness with one guest noting that the male bartender went out of his way to accommodate everyone, regardless of age. However, some guests did have negative experiences, including a lack of service in Finnish at the front desk and one person found that service in the breakfast room was inconsistent. Overall, guests were impressed with the luxurious atmosphere of the hotel and the delightful housekeeping staff who went above and beyond in their duties.
The Crowne Plaza Helsinki - Hesperia, an IHG Hotel, offers a fantastic spa experience for guests. The pool, sauna and fitness center are excellent amenities that guests appreciate. While some found the pool surprisingly small, the facilities are still enjoyed by many. Some guests suggest additional features like a hot tub for ultimate relaxation. A standout aspect of the spa is the large gym area with a variety of equipment available. The sauna was also positively mentioned for providing utmost comfort, though one reviewer experienced issues with the men's sauna. Cleanliness, friendly staff and comfortable bedding are additional perks of the spa experience at the hotel. Families traveling with young children enjoy the sauna and pool, while some found the water too cold. Overall, the spa at the Crowne Plaza Helsinki - Hesperia, an IHG Hotel is an excellent addition to guests' stays.
The gym at Crowne Plaza Helsinki - Hesperia, an IHG Hotel has received rave reviews from guests with many describing it as amazing and complete. The fitness center is particularly noteworthy with a diverse range of equipment available. Additionally, the sauna and pool were also popular among guests, though some were disappointed that they closed early in the evening. Other guests appreciated the gym's cleanliness and convenient location near the Olympic Stadium. Overall, the gym at Crowne Plaza Helsinki received high marks from guests who appreciated its offerings and amenities.
The pool at Crowne Plaza Helsinki - Hesperia, an IHG Hotel, has received mixed reviews from guests. While some guests enjoyed the pool and its cleanliness, others found the water too cold or the pool too small. The sauna and gym were also popular additions to the pool area. However, some guests were disappointed that the pool was closed at times for group trainings and that this information was not communicated beforehand. Nonetheless, the pool was a pleasant way to start the day and provided a good opportunity to take a refreshing swim.
The parking situation at Crowne Plaza Helsinki - Hesperia, an IHG Hotel is a mixed bag according to guest reviews. Some reviewers found the parking expensive, while others appreciated the convenience of the car park. Some guests were fortunate to find warm indoor parking spaces for their vehicles, while others found the hotel car park to be full. However, there is a public parking hall adjacent to the hotel that some guests found suitable. While some reviewers were not impressed with the hotel's own car park due to its small size and complicated layout, other guests did not have any issue with parking their cars there for one night. Despite mixed reviews, the hotel's positive qualities are not solely attributed to its parking situation.
Families will enjoy a great weekend holiday at the Crowne Plaza Helsinki - Hesperia, an IHG Hotel with kids especially enjoying the sauna and pool. The location next to Töölön Lahti park was handy for those travelling with their dogs, who were welcomed with a special gift in their room. While breakfast was a slight disappointment with limited options, the lounge services and breakfast still received positive reviews. Some families found the junior suite to be spacious with extra beds provided for children, although some were disappointed with the lounge breakfast option for their children. Overall, the hotel is a perfect choice for travelling friends who want some space in their room and for those looking for a pet-friendly family accommodation with great service from the reception staff.
Yes, Crowne Plaza Helsinki - Hesperia, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Crowne Plaza Helsinki - Hesperia, an IHG Hotel.
Yes, Crowne Plaza Helsinki - Hesperia, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Helsinki - Hesperia, an IHG Hotel.
Yes, Crowne Plaza Helsinki - Hesperia, an IHG Hotel has a gym.
