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The Bannatyne Spa Hotel

Hastings , Battle Road (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Bannatyne Spa Hotel is a great option for those seeking a peaceful retreat in picturesque surroundings. The location, set on a golf course, is perfect for golf enthusiasts and the hotel has a great team and facilities. Guests have varied opinions about the breakfast and dinner offerings with experiences ranging from poor to excellent. The rooms are clean, spacious and well-appointed with modern amenities, although some guests found the beds to be uncomfortable. The friendly and accommodating staff come highly recommended with guests praising their natural and genuine service. The spa facilities are popular among guests, although there have been issues regarding booking and hidden costs. The pool is deemed as the main attraction but requires an additional fee and there were no loungers or access to food and drinks in the pool area. Overall, while some aspects have received mixed reviews, the majority of guests enjoyed their stay and found the hotel to be comfortable and well-located with excellent customer service.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Executive Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Superior Double Room Spacious and luxurious room with views across the ground. Features large en suite bathroom, roll-top bath with TV, luxury toiletries, and dual washbasins.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Deluxe Double or Twin Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a seating area, an electric kettle and a carpeted floor.

Deluxe Family Room Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. A seating area with a flat-screen TV, an electric kettle and a carpeted floor are provided in this family room. The unit offers 3 beds.

About The Bannatyne Spa Hotel

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Guest Reviews

8.3

Very Good

Location

The Bannatyne Spa Hotel is nestled in a beautiful location with lovely grounds and gardens. The hotel is set right on the golf course, making it an ideal location for a getaway weekend for golf enthusiasts. Guests appreciate the hotel's central location, which is perfect for exploring the area with many guests saying it was well located for their particular visit. The hotel features a great team and facilities and guests enjoyed their stays with many noting they had a great night's sleep and superb breakfasts. While some guests found the location a little far out from Hastings, most agreed that the beautiful surroundings made up for it. Overall, the location is perfect for those looking for a peaceful retreat in a picturesque setting.

Breakfast

Guests of The Bannatyne Spa Hotel have varied opinions about the breakfast offered at the hotel. While some describe it as great and excellent, others found it to be poor, overcooked and cold. Nonetheless, many guests appreciated the great choice and very good quality of the breakfast buffet, which was very varied with lots of options. The hotel also offers an à la carte breakfast menu, vegetarian options and natural, friendly service from lovely staff. The location of the hotel is also a plus, as some rooms have views of the golf course. However, some guests found the menu options to be small and the food only so-so. Despite the reviews being quite mixed, there are still many guests who enjoyed the breakfast, describing it as tasty, nice and delicious. Overall, it seems that the breakfast experience at The Bannatyne Spa Hotel is subjective and can vary from guest to guest.

Dinner

The Bannatyne Spa Hotel has received mixed reviews on its dinner offerings. Some guests were disappointed with the limited and overpriced food in the bar area with nothing special to offer and poor quality. They found little to their liking with only a burger, rabbit pie and no caesar salad dressing. Some guests felt that the dinner menu choice was lacking with a limited selection in the restaurant and an unimpressive presentation of food. Others enjoyed their meals, especially the steak which was cooked very well and felt that the conservatory for evening meals was beautiful. While some guests found the food to be not good value for money, others raved about the great food and wine. However, there were also some negative reviews with guests describing the dinner as awful, completely overcooked and not good. Despite this, there were those who appreciated the effort to offer a balance in last orders and requested more evening meal choices. Ultimately, the quality of the dinner varied with guests experiencing both good and bad meals at the hotel.

Rooms

The Bannatyne Spa Hotel offers a range of beautiful and spacious rooms for an ideally located stay. Guests praise the clean, fresh and light rooms with some being unexpectedly large and featuring modern amenities such as swivel TVs and big baths. The friendly and helpful staff adds to the experience of these comfortable and nicely decorated rooms. While some guests found the beds to be uncomfortable or the rooms lacking in basic amenities like fridges, the majority were pleased with the superior rooms and facilities on offer. Outside of the rooms, guests can enjoy the beautiful surroundings and spa and fitness areas of the hotel. Overall, The Bannatyne Spa Hotel is a lovely place to stay for those seeking a comfortable and well-located getaway with a touch of luxury.

Beds

The Bannatyne Spa Hotel offers a mix of bed experiences according to guests. Some found the beds to be incredibly large and comfortable, leading to restful nights in a comfortable room. Others, unfortunately, struggled to find a good night's rest due to uncomfortable beds. Some guests even found their beds to be too small, leading to cramped quarters. However, many found the beds to be comfortable and clean, a key factor for a good night's sleep. Despite some negative experiences, many guests still praised the hotel's location and overall comfort with some describing the beds as super comfy or great. Overall, the hotel's beds provide a mixed experience for guests, but the majority seem to have found them comfortable and enjoyable.

Cleanliness

The Bannatyne Spa Hotel is a clean and spacious hotel that obviously prioritizes cleanliness. Guests can expect fresh and well-appointed rooms with some describing the hotel as immaculate. However, a few guests noted some discrepancies with their room's cleanliness on arrival, such as cobwebs or a damp smell in the bathroom. It's worth noting that the staff is friendly and accommodating with the towels always being clean. The hotel also has a beautiful garden that is generally tidy, although some guests noted that the paths were unswept and the statues were broken. Overall, if you're looking for a clean and peaceful stay in a beautiful hotel, The Bannatyne Spa Hotel is a great option.

Staff

Guests consistently rave about the friendly and accommodating staff at The Bannatyne Spa Hotel. From the warm welcome by the receptionist to the attentive service in the bar and restaurant, the staff go above and beyond to ensure a pleasant stay. Guests note that the staff are always smiling, polite and happy to help with any requests. The hotel staff come highly recommended with many guests praising their natural and genuine service. Even pets are treated with care and attention by the staff. Overall, guests cannot speak highly enough of the excellent customer service and friendly atmosphere created by the staff at The Bannatyne Spa Hotel.

Spa

Guests have provided mixed reviews of the spa at The Bannatyne Spa Hotel. While some have highly enjoyed the spa facilities and treatments, others have found their experience frustrating. Guests noted that booking the spa can be an endurance test, especially if booked through a third party with hidden costs and confusion over access to facilities. Some have felt that the spa was more like a leisure centre and dated. On the other hand, visitors have appreciated the excellent health and leisure services, including a nice treatment wing for massages and have loved the fantastic spa facilities. However, some have felt disappointed that they had to pay extra to use swimming pool and spa, even though it was not made clear when booking through certain channels. Nonetheless, the entry to the Bannatyne Spa next door was deemed excellent by one visitor who noted paying extra £20 fee for access.

Pool

The Bannatyne Spa Hotel offers excellent spa facilities which were popular among guests with some even calling the pool their main attraction. However, it is important to note that the pool and other facilities are located outside of the hotel and require an additional fee of £20 per person to access. Guests were disappointed that this was not made clear when booking through certain platforms and also noted that there were no loungers and no access to food and drinks while in the pool area. While some were willing to pay the extra cost, others found it excessive, especially when additional fees for towels and robes were also required. Overall, those who did use the facilities found them to be very good and particularly loved the spa. It is important to check the details of your booking to avoid any surprises regarding access to the pool and other amenities.

Yes, The Bannatyne Spa Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at The Bannatyne Spa Hotel.

No, The Bannatyne Spa Hotel doesn't allow dogs.

Yes, parking facilities are available at The Bannatyne Spa Hotel.

No, The Bannatyne Spa Hotel doesn't have a gym.

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