The Genting Hotel at Resorts World Birmingham is a highly recommended destination for those visiting NEC and other nearby attractions. The hotel's excellent location and proximity to NEC exhibition halls, music venues and concert arenas, as well as shopping, dining and entertainment options, make it a convenient choice for guests. The breakfast is exceptional with plenty of choice and vegan options, although some guests reported rude waitresses and an early finish time. The rooms are spacious, modern and clean with comfortable beds and delightful views over the lake, although some guests noted minor issues with noise and cleaning. The hotel is praised for its cleanliness and stylish appearance with friendly and helpful staff who go above and beyond to ensure guests' needs are met. The spa receives mixed reviews, but the majority of guests appreciate the inclusion of the spa in their stay. Parking experiences were mixed with some guests praising the convenience of underground parking and others experiencing issues with incorrect validation of parking tickets resulting in higher costs or vandalism in the hotel's pay-for-secure car park. Overall, the Genting Hotel at Resorts World Birmingham offers a comfortable and enjoyable stay with plenty of amenities to keep guests entertained.
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