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Crowne Plaza Hamburg-City Alster, an IHG Hotel

Hamburg , Graumannsweg 10 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Crowne Plaza Hamburg-City Alster, an IHG Hotel, is a top choice for travelers seeking a well-located and comfortable hotel in Hamburg. Guests rave about the hotel's location near the Aussenalster, which offers easy access to many popular attractions by foot or public transport. The breakfast receives high praise with a wide and varied selection, including plenty of vegan and vegetarian options, freshly squeezed juices and a cook preparing various egg dishes. The rooms are beautiful, clean, spacious and well-equipped with modern furnishings and amenities. Guests consistently describe the hotel as immaculate and the staff as exceptional, friendly and attentive. The parking arrangement is satisfactory and recommended, especially for those who value location and a secure parking environment. The beds are comfortable and modern with soft sheets and spacious options. Overall, guests have had a very comfortable and enjoyable stay at the Crowne Plaza Hamburg City Centre.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Junior King Suite Modern, renovated room with spacious living and sleeping areas. Room featuring cable TV, a tea/coffee maker and during the pandemic an empty fridge. Toiletries, a hairdryer and bathrobes are provided in the suite bathroom.

Standard King Room Rooms are 20 square metres. Completely renovated room in modern design. King size bed, bright bathroom, contemporary interiors.

Standard King Room with Alster View This renovated room in modern design room comes with a tea/coffee maker, mini-fridge and rain shower. A king size bed is available for this room type

Premium King Room This room comes with a spacious living area, tea/coffee maker, during the pandemic with an empty fridge in the room, rain shower and bathrobes.

Standard Room (King/Twin) Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 3 beds.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The twin room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.

Premium Family King Room Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

Premium King Room with Bath Shower Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

Premium King Room with Alster View Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.

About Crowne Plaza Hamburg-City Alster, an IHG Hotel

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Guest Reviews

8.5

Very Good

Location

The location of the Crowne Plaza Hamburg-City Alster, an IHG Hotel, is highly praised by guests. Situated near the Aussenalster, the hotel enjoys a central and quiet location that offers easy access to many popular attractions by foot or public transport. The hotel's proximity to restaurants, shops and the U-Bahn and bus stops make it a convenient base for exploring the city. Guests appreciate the tranquil neighborhood and spectacular views of the Alster from some rooms. Despite some ongoing construction work, the hotel remains easily accessible by public transport. Overall, the Crowne Plaza Hamburg City Centre is a top choice for travelers seeking a well-located and comfortable hotel in Hamburg.

Breakfast

The breakfast at Crowne Plaza Hamburg-City Alster, an IHG Hotel, receives rave reviews from guests. Many guests describe the breakfast as fantastic, delicious and world-class with a wide and varied selection. The buffet includes plenty of vegan and vegetarian options, freshly squeezed juices, different breads, cold cuts and cheeses, salads, muesli, yoghurt and a cook preparing various egg dishes. Some guests mention the option to have Prosecco or freshly squeezed orange juice, while others appreciate the Life-Cooking station and the quality of the coffee. Although some guests mention the breakfast room getting crowded during peak hours, the staff are described as very friendly and accommodating. Overall, the breakfast receives high praise with very few negative comments.

Rooms

Guests have been raving about the rooms at the Crowne Plaza Hamburg-City Alster, an IHG Hotel. Reviewers have commented on the beautiful decor, clean and spacious rooms and modern furnishings. Guests have also appreciated the amenities such as shampoo, iron, kettle and fridge provided in their rooms. The rooms were also reported to be very quiet and well-insulated from outside noise. Some guests did mention that the rooms could have been bigger or better equipped with larger wardrobes or additional seating, but this was not a common concern. Overall, guests have had a very comfortable and enjoyable stay in the well-kept and pleasantly-designed rooms.

Beds

Guests of Crowne Plaza Hamburg-City Alster, an IHG Hotel, rave about the comfortable and modern beds in the rooms. Some consider them to be super comfortable with soft sheets and the majority agree that they are spacious and generously equipped. While some guests find the mattresses a little too firm for their liking, others describe them as very nice and extremely comfortable. Although the wardrobes are considered too small for a couple on a week-long vacation, the overall impression is that the hotel offers great sleeping options.

Cleanliness

Guests have raved about the cleanliness of Crowne Plaza Hamburg-City Alster, an IHG Hotel. They consistently described the rooms as clean, tidy, spacious and well-equipped. Many praised the hotel staff for their friendliness and attentive service, while others noted the overall immaculate condition of the facilities. Some guests even complimented the modern decor and ample storage space available in the rooms. While a few mentioned minor issues with dust or incomplete cleaning, the majority of reviews were overwhelmingly positive about the hotel's cleanliness. Visitors also highly recommended the delicious breakfast buffet, which included options to make your own omelettes and even included Prosecco. The hotel's location in a quiet area was also highly appreciated.

Staff

Guests rave about the friendly and attentive staff at the Crowne Plaza Hamburg City Centre with many highlighting how helpful and accommodating they were throughout their stay. The hotel staff was also praised for being kind to children and making an effort to connect with them. In addition to their positive demeanor, guests appreciated the quality of the service at the hotel, which they deemed professional, courteous and attentive. Many guests could not speak highly enough of the breakfast with its diverse selection of fresh foods and friendly chef. The hotel's bar also received love for its great ambiance and lovely barkeepers. Overall, guests found the hotelstaff to be exceptional and many expressed their gratitude for the excellent service provided.

Parking

The Crowne Plaza Hamburg City Centre provides parking options for guests, including a well-secured parking garage and parking spaces in front of the hotel entrance. While some guests found the prices of the hotel garage to be on the high end (25€ per night), others appreciated the convenience and availability of parking. Some guests opted to park their cars in external locations to avoid the high fees. However, generally, the parking arrangement was deemed to be satisfactory and recommended, especially for those who value location and a secure parking environment.

No, Crowne Plaza Hamburg-City Alster, an IHG Hotel doesn't have any pool.

No, a spa isn't available at Crowne Plaza Hamburg-City Alster, an IHG Hotel.

Yes, Crowne Plaza Hamburg-City Alster, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at Crowne Plaza Hamburg-City Alster, an IHG Hotel.

Yes, Crowne Plaza Hamburg-City Alster, an IHG Hotel has a gym.

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