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CCH Hamburg Zentrum

Hamburg , 79 Steindamm Etage (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCCH Hamburg Zentrum is a centrally located hotel that is perfect for short stays or sightseeing tours. While some guests had negative experiences with the outdated and basic decor, small size of the rooms and lack of cleanliness, others found the rooms to be clean, quiet and well-equipped. The staff at CCH Hamburg Zentrum is friendly and helpful with many guests specifically mentioning the receptionist, Omid. The hotel offers some underground parking spaces for guests, although there are limited spaces and it can be pricey. Families seeking a budget option may find value in CCH Hamburg Zentrum, but should carefully consider their priorities before booking. The beds at the hotel are comfortable and clean with many guests having a good night's sleep. The hotel is also accessible and wheelchair-friendly, although some rooms may have issues with doors, curtains and ventilation. Overall, CCH Hamburg Zentrum is a great option for those looking for a centrally located hotel with friendly staff and comfortable beds.
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Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Free Wi-Fi

Hotel with Parking

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About CCH Hamburg Zentrum

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Guest Reviews

Location

The CCH Hamburg Zentrum hotel boasts a fantastic location right at the heart of Hamburg. Its proximity to the Hauptbahnhof train station and U-Bahn make it extremely convenient for exploring the city. Guests particularly enjoy the nearby shopping options and easy access to public transport. The hotel also offers a Tiefgaragenplatz (underground parking spot) for those traveling by car. While some guests note the area can be a bit dirty or less desirable, others appreciate the hotel's location near other large hotels and the main station. Overall, the central location is perfect for short stays or sightseeing tours.

Rooms

The CCH Hamburg Zentrum hotel received a mix of positive and negative reviews regarding the rooms. On the positive side, guests mentioned that the rooms were clean, quiet and had everything necessary for a comfortable stay. Some guests also appreciated the location and practicality of the rooms for a short stay. However, several negative comments focused on the outdated and basic decor, small size of the rooms, lack of cleanliness and incorrect booking arrangements. Some guests also mentioned uncomfortable beds and unpleasant smells in the rooms. Overall, while some guests were satisfied with their stay, others felt that the hotel did not live up to their expectations.

Beds

Guests have praised the CCH Hamburg Zentrum hotel for its comfortable and clean beds. Many have mentioned that they had a good night's sleep and some even referred to the double bed as massive and comfortable. Reviewers have also noted that the mattresses were newer and of good quality. However, a few left negative remarks about the beds being hard and uncomfortable. Despite this, the majority of guests spoke positively of the beds' comfort. The hotel's location and value for money were also commended. Some guests did mention that the rooms were small and that noise from neighboring rooms could be heard, but overall, the beds were a highlight of their stay at CCH Hamburg Zentrum.

Cleanliness

Guests of CCH Hamburg Zentrum had varying experiences with the hotel's cleanliness. Some reviewers found their rooms to be very clean and well-equipped, while others complained of dirty kitchens, mold and unpleasant smells. However, there were positive mentions of clean bed linens and towels, as well as friendly staff. Some guests noted that facilities were outdated but still clean. Unfortunately, there were several complaints of trash not being removed and areas such as the kitchen and bathrooms being unhygienic. Overall, reviews regarding the cleanliness of CCH Hamburg Zentrum are mixed with some satisfactory experiences and some disappointing ones.

Staff

Looking for a hotel in Hamburg with friendly staff? Look no further than CCH Hamburg Zentrum! Guests have had nothing but positive things to say about the helpfulness and kindness of the staff. Many specifically mention the receptionist, Omid, who went above and beyond to make their stay enjoyable. While there were a few negative comments about language barriers and unprofessional behavior from some staff members, overall the reviews are overwhelmingly positive. Guests appreciate the personal touch, such as being shown to the car park by the receptionist or enjoying a warm welcome at the entrance. Plus, the hotel's location near shopping and breakfast options is a bonus. Overall, if you're looking for a hotel with kind, helpful staff in Hamburg, CCH Hamburg Zentrum is a great option.

Wi-Fi

While some guests noted that there was no WiFi at CCH Hamburg Zentrum, others had positive experiences with it. One guest found the WiFi to be ok in their quiet room, while another appreciated the availability of free WiFi. However, some guests encountered issues with the stability or strength of the WiFi signal in their room with some even calling it unusable. Despite this, others noted that the WiFi improved in the morning or was fine until a certain time at night. Overall, while the hotel's WiFi may have been inconsistent for some guests, it was still available for free and worked well for others.

Parking

CCH Hamburg Zentrum offers some underground parking spaces for guests, which is useful as street parking can be expensive. The hotel's own underground garage is also convenient, although there are limited spaces and it can be pricey at €20 per day. However, there are some free parking options nearby, such as street parking from 22.00 to 09.00 and public parking for €3 per hour (max 13 hours). Some guests had issues with paid parking, such as parking in a prohibited area, but the hotel staff was helpful in finding a solution.

Family

Families looking for an affordable option near the airport may want to consider CCH Hamburg Zentrum. The hotel offers one to three-room apartments suitable for families, although some guests found the furnishings not up to par. While some children would have preferred access to TV and wifi, there are no dedicated activities for children on the hotel grounds. However, for those traveling with children, it is important to note that the location may not be ideal for families due to the presence of drug users in the area. Overall, families seeking a budget option may find value in CCH Hamburg Zentrum, but should carefully consider their priorities before booking.

Accessible

In reviews of CCH Hamburg Zentrum, guests with disabilities found the hotel to be accessible and wheelchair-friendly. Some guests even provided proof in the form of pictures. However, there were a few negative comments regarding the lack of an elevator and difficulty reaching rooms on higher floors. Some rooms also had issues with doors, curtains and ventilation. Overall, the hotel was accommodating to those with disabilities, but it is important to do research on specific rooms before booking.

No, CCH Hamburg Zentrum doesn't have any pool.

No, a spa isn't available at CCH Hamburg Zentrum.

Yes, CCH Hamburg Zentrum welcomes dogs.

Yes, parking facilities are available at CCH Hamburg Zentrum.

No, CCH Hamburg Zentrum doesn't have a gym.

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