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CAREA Residenz Hotel Harzhöhe

Hahnenklee-Bockswiese , Triftstraße 25 (Show on Map)

7.3

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCAREA Residenz Hotel Harzhöhe is a highly recommended hotel for those looking for a comfortable and clean stay in a stunning location. The hotel's proximity to hiking trails and the beauty of the surrounding nature is a highlight for many guests. The breakfast buffet is extensive and highly recommended with attentive and courteous staff who keep the food replenished. While the dinner received mixed reviews, most guests had positive experiences with the food. The rooms are generally considered to be clean and comfortable with room for improvement in terms of updating the decor and addressing maintenance issues. The staff received positive reviews for their friendliness and service, although some guests had negative experiences with a few service staff at the restaurant and bar. The hotel offers free WiFi, though there are some issues with connectivity. The spa and pool received mixed reviews with some guests praising the beautiful surroundings and great swimming pool, while others expressed disappointment over the limited operating hours of the pool and closure of the sauna due to renovation or maintenance. Parking is available and free of charge. The hotel is considered very kid-friendly with various facilities such as a playroom and indoor swimming pool, making it an ideal destination for families with kids seeking a short vacation. The beds are comfortable with good mattresses that ensure a good night's sleep. The hotel is also a great option for business travelers, offering excellent value for its price.
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Categories

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Comfort Double or Twin Room with Balcony Room features a TV and balcony with panoramic views of Bocksberg Mountain or the surrounding forest.

Triple Room This room includes cable TV and a desk. Additional beds can not be accommodated in this room.

Twin Room with Balcony This twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

About CAREA Residenz Hotel Harzhöhe

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Guest Reviews

7.3

Good

Location

CAREA Residenz Hotel Harzhöhe is located in a stunning area, close to the forest with plenty of hiking and walking trails to explore. Many guests appreciated the variety of attractions and sights nearby, making it an ideal location for those looking to embark on various trips. The hotel's location was described as excellent with guests able to begin hiking straight away or take a short walk to the town. Additionally, the hotel staff received praise for their friendliness and service. Despite some mention of rough roads leading to the hotel, the location was still considered great overall. Many guests specifically highlighted the hotel's proximity to hiking trails and the beauty of the surrounding nature. The hotel's meals and accommodation were also well-regarded, adding to the overall experience.

Breakfast

If you're looking for a hotel with an amazing breakfast spread, look no further than CAREA Residenz Hotel Harzhöhe! Most guests rave about the abundant and delicious meals available with something for everyone. The dining area is also praised for its variety and all-inclusive drink options. Guests appreciate the convenience of being able to pack a lunch to take with them on their day trips. The breakfast buffet is extensive with plenty of options to choose from. The only complaints are that the selection could be wider, especially for those with dietary restrictions and sometimes the food runs out before the end of service. However, overall, the dining experience is highly recommended with attentive and courteous staff who keep the food replenished.

Dinner

Guests have mixed reviews about the dinner at CAREA Residenz Hotel Harzhöhe. Some guests found the food to be very tasty with plenty of variety and options for lunch packets. Others appreciated the friendliness of the staff and the service received during meals. The buffets had a lot of choices and some reviewers even consider the dinner to be the highlight of their stay. However, some guests were disappointed with the quality of the food, describing it as tasteless, unappetizing and lacking variety. Additionally, some critics found fault with the hygiene standards of the kitchen and the temperatures of the warm dishes. Several reviewers suggested that the hotel needs to improve the dinner options for children. Despite some negative reviews, most guests had positive experiences with food at CAREA Residenz Hotel Harzhöhe.

Rooms

The rooms at CAREA Residenz Hotel Harzhöhe are mostly described as clean and adequate with good mattresses and enough space for families with pets. While some guests noted that the decor is outdated and in need of renovation, others appreciated the new mattresses and good cleanliness. A few guests experienced issues such as broken balcony doors or old windows that let in drafts, but overall the rooms were considered comfortable and well-equipped. While some guests were disappointed that the rooms did not match the descriptions and photos provided, others were pleasantly surprised by the hotel's interior and cleanliness. All in all, the rooms at CAREA Residenz Hotel Harzhöhe are generally considered to be clean and comfortable with room for improvement in terms of updating the decor and addressing maintenance issues.

Beds

The CAREA Residenz Hotel Harzhöhe offers comfortable beds with good mattresses that ensure a good night's sleep. Though there were some negative comments about the softness of the mattress and some guests experienced their beds separating, the majority found the beds comfortable with good support. Some mentioned that the pillows were too small, but overall the beds were reviewed positively. Additionally, guests reported that the rooms were clean and well-maintained.

Cleanliness

Guests rave about the cleanliness of CAREA Residenz Hotel Harzhöhe with many commenting on the spotless rooms and general hygiene of the hotel. Some reviewers noted small issues such as a slight odor in the bathroom or dog hair left behind by a previous guest, but overall, the hotel is praised for its cleanliness. Guests also appreciate the hotel's central location and comfortable beds. However, some critics found the hotel's aging appearance unappealing and others noted specific cleanliness issues, such as mold on windows and in shower stalls. Nevertheless, most guests agree that CAREA Residenz Hotel Harzhöhe is an excellent choice for a clean, cozy stay.

Staff

The staff at CAREA Residenz Hotel Harzhöhe received positive reviews from guests. Many mentioned the friendly and helpful attitude of the staff, who were competent and flexible in responding to requests. The service was described as super with staff always ensuring there was enough food and keeping everything orderly in the dining room. The hotel had many internal leisure activities and a lot of personnel available, making check-in and check-out easy. However, some guests had negative experiences with a few service staff at the restaurant and bar, who were described as rude and abrupt and some had difficulties communicating with non-German-speaking staff. Despite these occasional issues, many guests emphasised the excellent service and attentiveness of the staff, who were accommodating and quick to clear plates or assist with alternative food options for those with food intolerances. Overall, guests found the reception staff to be friendly and informative with some mentioning that they had been regular visitors for years due to the hotel's unbeatable location for walks with dogs.

Wi-Fi

The CAREA Residenz Hotel Harzhöhe seems to have some issues with its WiFi connection, as some guests have pointed out. However, there is also positive feedback from guests who have found reliable internet access in the lobby and some rooms. While some guests have experienced problems with the WiFi, others have appreciated the need for privacy-friendly connection, especially for booking hotels online. It's unfortunate that not all rooms have access to WiFi, as some guests have mentioned. Despite these issues, the hotel offers free WiFi, which is a plus. Ultimately, while there are some problems with the WiFi, the hotel seems to be working on improving connectivity.

Spa

The spa at CAREA Residenz Hotel Harzhöhe has received mixed reviews from guests. While some have praised the beautiful surroundings and great swimming pool, others have expressed disappointment over the limited operating hours of the pool and closure of the sauna due to renovation or maintenance. Some guests also found the temperature of the pool too cold. Despite these issues, the hotel offers a range of leisure activities for guests, although the current closure of the sauna and fitness room may impact their experience. Overall, the spa is a nice place to relax, but guests may want to check ahead to ensure the sauna and pool are fully operational before booking.

Pool

The CAREA Residenz Hotel Harzhöhe features a large pool, though some guests found the water too cold, even with attempts to warm it. Many guests were disappointed by the limited opening hours of the pool, which were only in the mornings and evenings and would have preferred it to be open all day. Some felt that the pool was too cold for them to use, especially for children and that it was the only downside to their stay. Despite this, many guests still found the pool area to be well-maintained and inviting.

Parking

Guests of the CAREA Residenz Hotel Harzhöhe will be delighted to find that parking is not only available but is also free of charge! The hotel provides ample spaces for their guests, including a large parking area that even has trees for shade. Visitors can rest assured that they will find enough space to park their vehicles without any hassle. Some guests are particularly happy about the proximity of the parking, as it is just outside the hotel's doors. With plenty of free parking available, guests can enjoy a stress-free stay at the hotel.

Family

CAREA Residenz Hotel Harzhöhe is an ideal destination for families with kids seeking a short vacation. The hotel offers a pleasant stay and is considered very kid-friendly with various facilities such as a playroom and indoor swimming pool, which the children enjoyed. However, some reviews suggested that the playroom could offer more diverse activities or books instead of just oversized teddy bears. While the all-inclusive aspect made it easy for families to enjoy their stay, some guests felt that the buffet could offer more kid-friendly options. The Bocksberg Seilbahn and Aufstieg were described as ideal activities for families with kids and many families have made it an annual tradition to visit the hotel due to its location and remarkable hiking routes nearby. Livemusic, discos and fire shows entertained both adults and children and dogs were welcomed at the hotel. However, there were some negative comments regarding limited options for children during meals and insufficient seating in the lobby. Nonetheless, overall, the feedback is positive—making it a recommended location for a family vacation.

Business

CAREA Residenz Hotel Harzhöhe is a great option for business travelers, as it offers excellent value for its price. Whether you're on a short trip or an extended hiking holiday in the Harz mountains, this hotel is a solid choice. While there were a few hiccups during check-in, like confusion about all-inclusive packages and having to pay a tourist tax despite indicating a business trip, overall the facilities were well-maintained and comfortable. The hotel does have a classic canteen-style restaurant, which may not be the most exciting for a long vacation, but it's satisfactory for the price. There is also a games room, though it can be a bit cramped at times. However, some guests do not recommend this hotel and it's worth noting that check-in can be late in the afternoon.

Yes, CAREA Residenz Hotel Harzhöhe has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at CAREA Residenz Hotel Harzhöhe.

Yes, CAREA Residenz Hotel Harzhöhe welcomes dogs.

Yes, parking facilities are available at CAREA Residenz Hotel Harzhöhe.

No, CAREA Residenz Hotel Harzhöhe doesn't have a gym.

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