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Hatherley Manor Hotel & Spa

Gloucester , Down Hatherley Lane, (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHatherley Manor Hotel & Spa is a charming country manor located in a peaceful area outside of Gloucester, making it a perfect location for visiting family or for convenient access to the airport. While some guests found the road to the hotel difficult to walk after sunset, the majority described the location as convenient and great value for money. The breakfast received mixed reviews with some guests raving about the food while others found it disappointing. The dinner also had mixed reviews with some guests finding it exceptional and others finding it below average. The rooms are generally clean and comfortable, although some may be outdated and in need of refurbishment. The staff are a standout feature with many guests praising their friendly and attentive nature. The spa facilities are fantastic, although some guests found them crowded and with unhelpful staff. The pool also received mixed reviews with some guests enjoying it while others found it dirty and frustrating to pre-book. Overall, Hatherley Manor Hotel & Spa is a unique and charming manor with a lovely setting and a peaceful atmosphere.
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Categories

Country House with EV Charging Stations

Luxury Country House

Historic Country House

Country House with Spa

Dog Friendly Country House

Romantic Country House

Country House with Swimming Pool

Indoor Pool

Country House with Parking

EV charging stations

Accessible Country House

4-Star Country House

Country House with Indoor Pool

Room Types

Classic Double or Twin Room without Spa Access Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Desk, Complimentary Wi-Fi, 24-hour room service, Luxurious towels, Hairdryer These rooms accommodate an extra single bed or a cot if required. Classic bedrooms can access our spa facilities for an extra GBP 25 per person.

Superior Double Room with Spa Access Spa access, Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Seating and Working area, Complimentary Wi-Fi, Chilled Filtered Bottled Water, 24-hour room service, Luxurious towels, bathrobes and flipflops, Deluxe toiletries, Hairdryer Includes two hours per guest, per night Spa access, bathrobes and flip flops

Executive Double Room with Spa Access Spa access, Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Seating and working area, Complimentary Wi-Fi, Luxurious towels, toiletries, Chilled Filtered Bottled Water, 24-hour room service, Hairdryer These rooms accommodate an extra single bed or a cot if required. Includes two hours per guest, per night Spa access, bathrobes and flip flops

Deluxe Double Room with Spa Access Spa access, Tea and coffee making facilities, Iron and ironing board, Large LCD Television, Seating and Working area, Underfloor heating, Complimentary Wi-Fi, Walk-In Shower or Shower and Bath (please check with the hotel for specifics), Chilled Filtered Bottled Water, 24-hour room service, Luxurious towels, bathrobes and flipflops, Deluxe toiletries, Hairdryer Includes two hours per guest, per night Spa access, bathrobes and flip flops

Classic Double or Twin Room with Spa Access This twin/double room features a pool with a view. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as garden views.

About Hatherley Manor Hotel & Spa

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Guest Reviews

7.4

Good

Location

Hatherley Manor Hotel & Spa is a lovely country manor located in a beautiful and peaceful area outside of Gloucester. Guests found the location to be perfect for visiting family in Gloucester, on route to relatives or for convenient access to the airport. While some found the road to the hotel difficult to walk after sunset as there were no street lights nor pavements, the majority described the location as convenient and great. The hotel is situated in a rural and quiet location with a lovely setting and a beautiful surrounding. Guests were impressed with the easy access from the M5 and the proximity to Gloucester quays. The hotel's price, location and facilities were deemed good value for money. The staff were friendly and the hotel was perfect for the needs of many visitors.

Breakfast

The breakfast at Hatherley Manor Hotel & Spa received mixed reviews from guests. Some guests raved about the fabulous food, such as the unreal porridge and the amazing cooked breakfast options. Others, however, were disappointed by the basic buffet and the cold, overcooked breakfast items. Despite this, the hotel offers great facilities, including a self-serve continental breakfast and a variety of choices from cereals to a Full English Breakfast with an additional supplementary charge. Some guests also praised the biscuits in the room as a nice touch. The quality of breakfast ingredients was hit or miss with some guests rating it as excellent and others saying it could have been better. The cooked breakfast was varied and served swiftly, but the buffet style cooked breakfast was not good. Overall, while some guests would highly recommend the breakfast, others described it as the worst they've ever had. However, guests thoroughly enjoyed the food presented at breakfast and dinner times with many praising the evening meal as exceptional.

Dinner

The food at Hatherley Manor Hotel & Spa's restaurant had mixed reviews from guests. While some found the evening meals to be exceptional and outstanding, others found it to be disappointing and below average. However, impeccable service was provided all around. A few guests found the portion size to be a little small and some found the food to be extremely expensive with additional costs for extras. The lunch was mentioned to be average at best. The bar had nice drinks, but closed quite early. Food and drink prices were toppy according to some. Ambience at the restaurant was great with white tablecloths and fabric napkins. Despite temporary set up, the food was good. Some had poor experiences with the food with descriptions like "sub-average" and "stone cold". One guest even compared their pork belly to "fatty rubber". Nevertheless, overall the hotel boasted of great food in their restaurant.

Rooms

Hatherley Manor Hotel & Spa is a lovely hotel with nice facilities and a great spa. The rooms are clean and comfortable, although some may be outdated and in need of refurbishment. Some guests have reported issues with spiders webs, thin walls and poor window fittings that lead to drafts. However, overall the rooms are pleasant and modern with immaculate decor and everything looking new. There are excellent views, some with balconies and the beds are generally comfortable. Some guests have reported issues with outdated and uncomfortable beds, carpets that are threadbare or dirty and rooms that are too small. Additionally, some guests have experienced problems with rooms being smelly, no curtains or even drains that smell bad. That said, most of the rooms are spacious and comfortable and the staff are friendly and welcoming.

Beds

The beds at Hatherley Manor Hotel & Spa have received mixed reviews from guests. Some found the beds to be very comfortable with one guest describing their bed as "really comfortable." However, there were also complaints about uncomfortable pillows, the need for new mattresses and some guests finding the beds to be too firm or even rock-hard. Overall, the reviews indicate that the beds at the hotel are reasonably comfortable, but improvements could be made to ensure a consistently great night's sleep for all guests.

Cleanliness

Guest reviews of Hatherley Manor Hotel & Spa vary greatly when it comes to the cleanliness of the hotel. While some guests found the hotel to be spotless with fabulous facilities, others encountered spiders webs in their rooms, stained towels and questionable marks on the bathroom walls. Some areas of the hotel were noted to be very clean and tidy, while others were described as extremely dirty, dusty and with poor quality furnishings. Guests also mentioned unhelpful staff and poor food quality. However, the spa facilities were generally decent and clean. Some guests recommended refreshing the decor in public areas, as well as improving the cleaning standards in the rooms and common areas such as the breakfast room. Overall, while some parts of the hotel were outdated and faded, others were very modern, clean and relaxing.

Staff

The staff at Hatherley Manor Hotel & Spa are a standout feature according to guest reviews. With phrases including "extremely pleasant," "amazing staff," and "exceptional," it's clear that the hotel's employees are dedicated to providing top-notch customer service. While a small number of guests encountered unhelpful or gruff staff members, the overwhelming feedback highlights the friendly, accommodating and attentive nature of the team. Many guests mention specific individuals by name who made their stay especially enjoyable. The hotel's spa staff receives mixed reviews with some noting their unhelpfulness. However, the bar and restaurant staff receive high praise with one guest even receiving a free bottle of wine. Overall, the staff at Hatherley Manor Hotel & Spa make a positive impression on guests and contribute to a welcoming and enjoyable stay.

Spa

If you're looking for a tranquil retreat, Hatherley Manor Hotel & Spa has a fantastic spa with lovely facilities that guests loved. The spa swimming pool was very good and there's a great thermal area to relax and enjoy the steam & sauna facilities. However, some guests mentioned that the spa was pretty crowded and had a strong chlorine smell. There were also comments that the staff in the spa were not helpful. Despite this, many guests still thoroughly enjoyed the spa and their treatments; one even called it the best spa facility they’ve visited. If you're looking for an onsite spa, this hotel is a great option. To improve the spa experience, some guests suggested bigger robes for spas and that children should not be allowed in the spa. Additionally, there were a few comments that the spa access was limited given the price. But overall, the spa was a great bonus to an already fantastic stay with excellent facilities, lovely staff and a peaceful atmosphere.

Pool

The Hatherley Manor Hotel & Spa boasts a pool and spa facilities that have left guests with mixed opinions. While some enjoyed relaxing in the spa and praised the pool, others were disappointed with the cleanliness and maintenance of the pool area. Guests mentioned a strong chlorine smell and dirty water, while some found it frustrating having to pre-book a time slot for the sauna and pool. The separate jacuzzi pool was a plus for some guests, but others found it too crowded and noisy. Despite some negative reviews, others found the pool and food to be top-notch. Overall, guests had a range of experiences with the pool facilities, so it might be worth checking recent reviews before booking.

Parking

When it comes to parking at the Hatherley Manor Hotel & Spa, guests seem to have mixed reviews. Some guests rave about the ease and convenience of parking, mentioning that there is plenty of parking available at no charge. In fact, the hotel even offers EV chargers at a reasonable price, a definite bonus for eco-conscious travelers. Others, however, note that there are some small spaces in the car park and that they had to park quite far from the reception. Additionally, a few guests pointed out litter on the car park and a lack of outdoor lighting to guide them to the car park on the side of the property. Despite these minor hiccups, guests largely agree that the addition of car chargers is a great feature and that overall parking is simple and stress-free. Plus with the added bonus of the luxurious spa and friendly staff, guests find that parking is just one small part of their enjoyable experience at Hatherley Manor Hotel & Spa.

Historic

Hatherley Manor Hotel & Spa is a beautiful manor that is steeped in history, making it a unique place to stay. The hotel has a very old-fashioned charm and provides guests with a sense of going back in time. Guests can enjoy the beautiful grounds of the hotel that surrounds the lovely country manor. The location of the hotel is great, just a short drive from Glouster, making it conveniently located for sightseeing. Above all, this hotel is a small and beautiful feudal house/hotel that should not be missed by those looking for a lovely Manor House hotel experience in the UK.

Yes, Hatherley Manor Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hatherley Manor Hotel & Spa.

Yes, Hatherley Manor Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Hatherley Manor Hotel & Spa.

No, Hatherley Manor Hotel & Spa doesn't have a gym.

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