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Protea Hotel by Marriott Gaborone Masa Square

Gaborone , Plot 54353, New Cbd, Corner Khama Crescent & Western Avenue (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsProtea Hotel by Marriott Gaborone Masa Square is a great option for travelers looking for a well-situated location in the heart of Gaborone's busy business district. The hotel is located within the governmental buildings and centers of learning and it's easy to get around thanks to the credible Uber service available. The breakfast is mostly praised for its good quality, timely service and variety of great choices available. The rooms are spacious and comfortable with clean and well-maintained facilities, although some furniture is dated and stained. The property overall is exceptionally clean and relaxed with friendly and efficient staff who go above and beyond to assist guests with any requests. The wifi has mixed reviews with some guests reporting unstable connections, weak internet and difficulty making online calls, while others praise it as really good and uninterrupted. Overall, guests were impressed with the friendly and helpful nature of the staff at the Protea Hotel by Marriott Gaborone Masa Square.
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Categories

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Casino Hotel

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Rooftop Pool Panoramic View Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types

Club Room, Guest room, 1 King, Sofa bed, City view The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

One Bedroom, 1 Bedroom Apartment, 1 King, Sofa bed The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. Guests can make meals in the kitchenette that features a stovetop, a refrigerator, kitchenware and a microwave. The double room has tiled floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

1 Bedroom Suite, 1 King, Sofa bed, City view The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Guest room, 1 Queen, City view Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Guest room, 2 Twin/Single Bed(s), City view Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

About Protea Hotel by Marriott Gaborone Masa Square

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Guest Reviews

7.8

Good

Location

If you're looking for a hotel that's centrally located in the heart of Gaborone's busy business district, then look no further than Protea Hotel by Marriott Gaborone Masa Square. The hotel is located within the governmental buildings and centers of learning and it's easy to get around thanks to the credible Uber service available. The Fields Mall is located only five minutes away by foot, making it a fantastic option for eating and drinking. The area around the hotel is also safe and nice, which is always a plus for travelers. In summary, this hotel is a great option if you're looking for a well-situated location in the bustling heart of Gaborone.

Breakfast

The breakfast at Protea Hotel by Marriott Gaborone Masa Square was a decent experience overall with mostly positive reviews from guests. Many praised the good quality of the breakfast that was served in a timely manner with a variety of great choices available. The breakfast hostess was friendly and the delivery service was free. However, some guests pointed out that the breakfast was the same every day and lacked variety. A few negative reviews mentioned that breakfast was sometimes incomplete because they had run out of certain items. Despite this, the majority of guests agreed that the breakfast was very good, top-class and delicious.

Rooms

If you're planning on staying at the Protea Hotel by Marriott Gaborone Masa Square, rest assured that you'll find spacious and comfortable rooms. Most guests reported clean and well-maintained rooms with plenty of space to move around. Some guests splurged on the more expensive "club" room and found it to be excellent. Windows in the rooms offer views of the hotel and the city, making for a beautiful sunrise. However, some guests did mention that the furniture in the rooms is dated and stained and some rooms had a musty smell or had not been well-cleaned. Additionally, some rooms did not have modern amenities like USB charging points and a few guests reported issues with air conditioning or noise. Overall, the hotel could benefit from some updates and improvements to maintain its Protea standard, but you can still enjoy your stay in a spacious and comfortable room.

Cleanliness

If you're looking for a clean and centrally located property, Protea Hotel by Marriott Gaborone Masa Square may be for you. While some guests noted that the rooms could benefit from better cleaning and refreshing, many found the rooms to be very clean, neat and comfortable. The property overall is exceptionally clean and relaxed. Just be wary of some older facilities that may need renovations. A few guests found dirty rooms or items missing, but these instances were not the norm. Despite some minor cleanliness issues like dusty desks or dirty windows, most guests found the level of cleanliness to be good or exceptional.

Staff

If you're looking for a hotel with exceptional staff, then the Protea Hotel by Marriott Gaborone Masa Square is the perfect place for you! Every guest mentioned the attentive, friendly and efficient service provided by the staff. Two outstanding employees were Stephens and Laone, who were incredibly helpful. The reception team, especially Thabile, went above and beyond to assist guests with any requests. Lebo and Percy provided excellent service related to IT & audio-visual services. The warm and welcoming staff members will always check up on guests to see if they are happy or need anything. Although there were a few negative comments, almost all guests were happy with the staff and their passionate approach to their work. Overall, guests were impressed with the friendly and helpful nature of the staff at the Protea Hotel by Marriott Gaborone Masa Square.

Wi-Fi

If you're planning a stay at the Protea Hotel by Marriott Gaborone Masa Square and you're wondering about the wifi, there are mixed opinions from guests. Some have reported unstable connections, weak internet and difficulty making online calls. However, others have had a more positive experience, praising the wifi as really good and uninterrupted. Despite occasional connection issues in some rooms, the staff have promised to address any concerns. As for entertainment, guests note that there's no easy access to HDMI hookup to the TV. Overall, if having strong wifi is important for you, it might be best to double-check with the hotel before booking.

Yes, Protea Hotel by Marriott Gaborone Masa Square has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Protea Hotel by Marriott Gaborone Masa Square.

No, Protea Hotel by Marriott Gaborone Masa Square doesn't allow dogs.

Yes, parking facilities are available at Protea Hotel by Marriott Gaborone Masa Square.

Yes, Protea Hotel by Marriott Gaborone Masa Square has a gym.

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